Spam and Virus Filtering
ProSight Email Guard Spam/Virus Filtering, Email Encryption
Email Guard Architecture
ProSight Email Guard from Progent uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to deliver world-class defense against spam, viruses, spoofing, phishing, spyware, Denial of Service (DoS) attacks, Directory Harvest Attacks (DHAs), and other email-borne threats.
ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system resources. Email Guard's on-premises security gateway provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention (DLP), Data Leakage Protection, Content Filtering and outbound email encryption. The local email security gateway can also manage your Exchange Server deployment to monitor and protect internal email traffic that never reaches your security gateway.
ProSight Email Guard works with any email platform and offers enhanced features for Exchange Server.
The architecture of the ProSight Email Guard solution includes four main components that stand between the Internet and the email server at your data center:
- Update Center
- Cloud Protection Layer
- Email Guard Security Gateway Appliance
- Message Center
Update Center
The Update Center is a technology center staffed 24x7x365 by security experts who gather emails, URLs, binaries and other data collected from thousands of collection points worldwide, aggregate and analyze this information, and develop defenses, rules and signatures to update ProSight Email Guard's defense mechanism in order to provide zero-hour protection against the latest email-borne threats. Advanced filtering techniques and heuristic rules analysis used by the Update Center include reputation analysis, intent analysis, and predictive sender profiling. The result is a spam and virus filtering solution that blocks a very high percentage of threats yet delivers a very low number of false positives.
Cloud Protection Layer
The Cloud Protection Layer, which is kept current by the Update Center, provides spam and virus prefiltering using advanced technologies that include anti-fraud intelligence and blocking polymorphic viruses that can change their signatures to escape detection. Made up of multiple hardened datacenters worldwide, the Cloud Protection Layer has the capacity to handle Denial of Service attacks as well as email surges that occur during specific periods of the day. Because this cloud-based service stands between the Internet and the Email Guard security gateway, the majority of malicious email can be eliminated before it reaches your security perimeter. To help with disaster recovery and email continuity, the Cloud Protection Layer offers spooling. If your on-premises data center is disrupted, the spooling feature can store all inbound email in the cloud for up to 96 hours or direct it to an alternate destination while you repair the problem.
ProSight Email Guard Security Gateway Hardware Appliance
The ProSight Email Guard Security Gateway is a physical rack-mountable appliance that provides comprehensive protection for inbound, outbound and internal email. The gateway is automatically updated in real time by the Update Center without requiring management intervention. One of the gateway's deep inspection features is a multi-pass OCR engine that protects against image spam, where text is embedded within a graphic in order to hide content from spam filters. Another feature for filtering inbound email is link protection, which automatically evaluates and rewrites fraudulent URLs contained in a message. A plug-in agent for Microsoft Exchange Server offers virus protection for internal email traffic that does not access the gateway, for example emails from Outlook Web Access.
The ProSight Email Guard Security Gateway offers Data Loss Prevention (DLP) by allowing administrators to enforce content policies for outbound email in order to keep sensitive corporate information from being inadvertently leaked. The gateway can also be configured to block invalid bounce messages, which are outbound non-delivery reports to forged email addresses. In addition, the gateway offers a variety of encryption features for outbound email and supports inbound and outbound rate control. The Email Guard Security Gateway is available in several models to match your capacity requirements and security needs and can be clustered for higher performance and availability.
Message Center
The Message Center is a cloud-based service for encrypting outbound email. Emails that match policy are sent securely from the Email Guard Security Gateway to the Message Center. At the Message Center, the sender's email is encrypted using Advanced Encryption Service with a 256-bit cipher (AES-256) and stored for retrieval. The Message Centers sends the recipient a notification that includes a link to visit in order to retrieve the message. The link requires a web browser using HTTPS. The recipient selects a password and the Message Center delivers the encrypted message.
The recipient only needs to establish a password for the first encrypted email received from the message center. Any replies are also sent via the Message Center to maintain security. Encryption key management is handled automatically by the Message Center, and the keys used to encrypt the data are stored in separate areas to provide physical security. Email traffic between the Email Guard Security Gateway and the Message Center and between the Message Center and the recipient are encrypted via SMTP over TLS.
In addition to policy-based encryption, Email Guard also provides an add-in for Microsoft Exchange Server that allows users to specify encryption from within Outlook.
Management Features
The ProSight Email Guard security gateway is integrated with a web-based management portal that provides a simple, centralized interface for viewing and managing all devices, services, policies and configurations. The cloud management tool offers global, domain-level, and individual user policy control. User-level policy management includes block lists, allow lists, quarantining, scoring thresholds, tagging and Bayesian analysis. At the domain level, you can manage policy for inbound and outbound quarantines, outbound encryption, plus block and allow lists based on IP address or sender/recipient email address or domain. Other management features include reports, graphs, statistics; recipient validation via LDAP; support for multiple domains; and delegated domain administration and help desk role.
Download the ProSight Email Guard Datasheet
To view the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
Other Managed Services Available from Progent
In addition to ProSight Email Guard, Progent offers other affordably-priced ProSight managed service packages that address key components of your information system such as security, backup/recovery, virtual server hosting, IT documentation management, and network infrastructure management. By partnering with leading technology innovators, Progent can offer small and mid-size businesses the benefits of the same advanced technology used by global enterprises. Managed services available from Progent include:
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning tools to defend physical and virtual endpoints against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete malware attack progression including filtering, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Read more about Progent'sProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery. - ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent'sProSight Enhanced Security Protection unified endpoint protection and Exchange filtering. - ProSight Data Protection Services (DPS): Managed Backup and Recovery Services
Progent has partnered with leading backup technology providers to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and rapid recovery of vital files/folders, applications, images, plus VMs. ProSight DPS helps your business protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned insiders, or software bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are best suited for your network. - ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that require important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services. - ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your Progent engineering consultant so that any looming problems can be resolved before they can impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting. - ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
To view a white paper explaining why managed services are rapidly takingthe place of the traditional break/fix model of network support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's ability to defend against ransomware or recover quickly after an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Conti or Nephilim. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup system that minimizes your exposure to a ransomware attack and aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.
Contact Progent for More Information about ProSight Email Guard Security Gateway Services
If you are interested in using Progent's ProSight Email Guard security gateway or need help with any aspect of email infrastructure or security, call
Glossary of Terms Related to Spam Filtering Technology
AES-256
The Advanced Encryption Standard (AES) is a cyber security specification adopted by the National Institute of Standards and Technology (NIST). AES-256 offers the highest level of encryption available within the AES family.
Allow List Also called a whitelist, contains email addresses or domain names that are exempted from being blocked by a spam filter.
Anti-fraud Intelligence
Linguistic analysis to protect against fraudulent emails, which can take the form of spear phishing, spoofing, fee frauds or bogus offers of help.
Bayesian Analysis
A linguistic algorithm that develops profiles of the words and phrases used in legitimate email collected from specific users or organizations and determines whether new email from these sources fit their linguistic profile. Emails that are out of character have a higher likelihood of being spam.
Block List
Also called a blacklist, contains email addresses or domain names that are to be blocked by a spam filter.
Content Filtering
Most commonly refers to the ability to block or whitelist websites based on category, reputation, use of encryption, specified URL or other characteristics. In the context of ProSight Email Guard, content filtering refers to the ability to block, allow or quarantine an email message based on the results of scanning specified components of the message including subject, headers, body, attachments, sender, and recipient. (See Content Policies.)
Content Policies
Content policies allow administrators to define email filtering based on any combination of subject, headers, body, attachments, sender, or recipient. For example, specified keywords, categories or character sets can be automatically detected and blocked. Based on content policy, administrators can configure their email security gateway to block, allow or quarantine inbound or outbound email and to encrypt outbound email. Careful management of content policies can keep an organization from being blacklisted as a source of spam and other malware.
Data Leakage Protection
Often used as an alternative to data loss prevention (DLP), but can imply that compromised data retains its availability to authorized users and keeps its integrity. (See Data Loss Prevention.)
Data Loss Prevention (DLP)
Data loss prevention (DLP) for email entails scanning the content of email messages and attachments and blocking the transmission of sensitive information. DLP allows administrators to establish and enforce policies that block or encrypt outbound email that could carry inappropriate information. DLP features included in ProSight Email Guard can also help organizations avoid reputation loss and stay in compliance with industry security standards and government regulations such as HIPAA and Sarbanes-Oxley.
Delegated Administration
With ProSight Email Guard, control of domain-level settings can be assigned to the Domain Admin role, which has the most permissions, the Helpdesk role, with fewer permissions, or the Governance, Risk Management and Compliance (GRC) Account role, which has a specific role with limited permissions. The User role allows users to view and manage their own account and their quarantine inbox and related settings. Delegation significantly reduces the burden of email administration by safely offloading certain management responsibilities.
Denial of Service (DoS) Attack
An attack designed to bring down a network by flooding it with useless traffic. DDOS (Distributed Denial of Service) is an attack by multiple systems, often compromised by a Trojan, on a single system.
Directory Harvest Attack (DHA)
Scripted attempts designed to steal directory information from unprotected email servers. Spammers send messages with a generic address to your SMTP mail server. For example, spammers will try sending 'ed@acme.com,' 'sue@acme.com' or other names until the server recognizes a name and accepts a message. Spammers combine dictionaries of common names and tabulate which addresses work and which do not. The technique can yield an overwhelming number of delivery requests, consuming server processing power. Spammers then sell the compiled list of valid email addresses to other spammers, resulting in spam for new and unused accounts.
False Positive
A valid email incorrectly identified as spam. Without any tuning, ProSight Email Guard has a false positive rate of 0.01 percent, one of the lowest in the industry.
Hardened Datacenter
Highly secure, fault-tolerant facilities housing IT equipment connected to telecommunications networks. The facilities accommodate web servers, email servers, switches, routers, mass storage and other critical equipment and feature redundancy, backup power, and physical security. Cloud-based infrastructure can combine multiple hardened datacenters in separate geographic regions for high availability and disaster recovery.
Heuristic Rules Analysis
A branch of artificial intelligence whereby expert systems use programs that are self-learning and improve with experience. With spam filtering, the more messages processed the better the results.
HTTPS
The use of Secure Socket Layer (SSL) or Transport Layer Security (TLS) under standard HTTP layering to provide secure web access through encryption.
Image Spam
Image spam, which at one point represented around one third of all Internet traffic, is a technique that hides text, typically a URL, by embedding it within an image. ProSight Email Guard uses an Optical Character Reader (OCR) engine to detect this threat. The Update Center also maintains Internet traps known as "honeypots" to build blacklists of image spam senders.
Intent Analysis
Multi-level analysis that recursively follows web links, email addresses and phone numbers embedded in email messages to determine whether they are associated with legitimate entities. Intent analysis also analyzes domain attributes to profile email campaigns.
Key Management
Email encryption requires the sender and recipient to exchange their encryption keys before sending or receiving protected emails. Key management is complex and includes the creation, distribution, safe storage, exchange and use of encryption keys. ProSight Email Guard's cloud-based solution for email encryption stores keys centrally and manages them automatically without burdening administrators or users.
LDAP
The Lightweight Directory Access Protocol (LDAP) is an open, industry-standard application protocol for accessing and maintaining distributed directory information services over an IP network. ProSight Email Guard's Exchange Accelerator/LDAP Verification feature uses the LDAP support built into Microsoft Exchange to protect against dictionary attacks, which attempt to break into a system by trying every word in a hacker's "dictionary" of possible passwords.
Link Protection
ProSight Email Guard's Link Protection, when activated, automatically rewrites any URL embedded within an inbound email and directs it to a safe URL before delivering the email. If the recipient clicks on the embedded URL, ProSight Email Guard evaluates the link for validity and reputation. If the domain appears to be valid, the user is directed to that website. If the URL is suspicious, the user is directed to a warning page which shows the actual link and explains why the URL was blocked.
OCR Engine
Embedding text in images is an established technique used by spammers to avoid detection by the text processing mechanisms in anti-spam engines. An optical character recognition (OCR) engine allows a spam filter to analyze the text rendered inside an image. Before submitting images to the OCR engine, ProSight Email Guard uses a variety of image processing technologies to normalize images whose text has been obfuscated with speckling, shading or color manipulation. The Update Center also uses advanced image processing algorithms to create fingerprints that can be used to block messages containing image spam.
Phishing
A scam that usually involves a fraudulent email purporting to come from a legitimate sender such as a bank and that either contains links to a spoofed website or else tries to talk the recipient into disclosing private information such as a password or social security number. ProSight Email Guard detects Phishing scams by using a specialized Bayesian database. Attacks that include information that suggests familiarity or friendship with the recipient are known as Spear Phishing and account for about 91% of email attacks.
Polymorphic Viruses
A virus that self encrypts by changing its signature to avoid detection by simple virus scanners. ProSight Email Guard relies on a supercomputing grid that uses a partial checksum approach to identify the unchanged signature portions of a virus body.
Predictive Sender Profiling
Identifying suspicious behaviors from sources who currently have clean reputations, for example newly infected bots on otherwise legitimate computers.
Quarantining
A quarantined email can be sent to an individual quarantine inbox assigned to the recipient or to a global quarantine mailbox designated by the administrator. Individuals can have quarantine accounts on the ProSight Email Guard security gateway, which takes the load off the email server, or on their regular mailbox. In this case, ProSight Email Guard alters the subject text of quarantined messages to show that the message could be spam.
Rate Control
The ability to pace inbound or outbound email from a single IP address or email address based on pre-configured frequency thresholds. Delivery of messages from sources that exceed the threshold is delayed in order to stabilize system performance.
Reputation Analysis
The use of databases that include the IP of addresses for known spammers, safe email senders, and web addresses known to be associated with spam. Email from IP addresses with poor reputations or whose content includes web addresses with poor reputations can be identified and handled according to spam policies.
Scoring Thresholds
After an email passes through the ProSight Email Guard security gateway it is given a score ranging from 1 to 10 representing the likelihood that the message is spam. The administrator can use scoring thresholds to automate how messages are managed by choosing to allow, tag, quarantine or block emails depending on their score.
Security Perimeter
The outermost edge, such as a firewall or security gateway, over which the enterprise has control over an email message before the message is received from or passed to the Internet.
Signatures
Also called a fingerprint, a series of bytes within a virus that uniquely identifies it and that can be searched for by anti-virus filters.
Spam
Unsolicited and unwanted email usually sent in bulk as part of marketing campaigns but sometimes sent with malicious intent.
Spoofing
A phishing technique whereby an attacker uses an IP address that appears to come from a trusted host. One of the most notorious examples is the exploit from service@aol.com. Spoofing attacks often include links to a fraudulent, or spoofed, web site that impersonates a familiar web site.
Spooling
A disaster recovery feature whereby incoming email is stored temporarily in the cloud or redirected in the event that your on-premises data center is disrupted. ProSight Email Guard's Cloud Protection Layer can store all your inbound email for up to four days or direct it to an alternative destination if your email server becomes unavailable. Meanwhile, Progent can provide expert online or onsite support to bring your local system back into service quickly.
Spyware
Software that collects and possibly shares information about a person without specified consent. Common forms of spyware include cookies, adware and Trojans. The collected information is typically used for marketing, but can also be used more maliciously. Major corporations (e.g., Facebook) use spyware routinely and legally. ProSight Email Guard includes technology that provides real-time protection from malicious spyware attacks.
SMTP
Short for Simple Mail Transfer Protocol, a protocol for sending email messages between servers. SMTP email servers are a common target of Directory Harvest Attacks.
Tagging
A technique for helping users to identify filtered email that meets some criteria for being spam. Tagged emails are delivered with a customized label appended to the subject field, e.g., [BULK]. This allows users to make their own determination about how to deal with them.
TLS
The Transport Layer Security (TLS) encryption protocol allows secure communication over the Internet. The ProSight Email Guard security gateway supports SMTP over TLS to encrypt email traffic between sites over the Internet.
Viruses
Computer code that can replicate itself. Viruses are commonly spread via email and allow an attacker to steal or destroy data or take control of an infected system. Types of viruses include Trojans and worms.
Zero-hour Protection
The ability to develop and distribute defenses against newly discovered spam and viruses within minutes rather than days. The hybrid infrastructure of ProSight Email Guard is designed to provide this capability.
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Fault-tolerant Interoffice Connections IT Services
Specialists High-Availability Interoffice Connections
Progent’s high availability interoffice connectivity and 24x7 network infrastructure professionals can help small companies achieve zero-downtime Interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking.
24-7 Amazon AWS Machine Image Designer
Amazon hybrid cloud integration Coding
Progent offers affordable online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and on budget.
Network Security Testing WatchGuard Firebox M270 Firewall
Immediate WatchGuard Firebox M670 Firewall Auditing
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Cisco and Microsoft Coder Azure cloud integration
Azure and SQL Server integration Consultant
Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage iPhones and iPads and Android handhelds.
Online Help At Home Workforce Infrastructure
Information Technology Consulting At Home Employees Infrastructure
Progent can assist small and mid-size businesses to plan, implement and debug the network infrastructure for a remote workforce.
High-Availability Clustered Servers Consultants
Microsoft Expert Microsoft Exchange Cluster Computer Consultants
Progent provides Windows 2003 Cluster Server support to help your company deploy high availability server clusters that can deliver 24x7 operation. Windows cluster servers for non-stop systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too build fault-tolerant server clustering solutions based on Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows experts make sure that your high availability server clusters are set up to maximize the business advantage of your information network.
At Home Employees Data Protection Specialists
Offsite Workforce Data Protection Online Support
Progent can assist small and medium-size organization to design, implement, test and manage data protection solutions needed to support teleworkers.
Onsite Technical Support Microsoft Office SharePoint Server 2007
Support Outsourcing Windows SharePoint 2007 Services
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, groups and data. SharePoint provides a central location for your workers or clients to connect to, manage, distribute and interact with useful information, files, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can help you to manage your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Symantec Raptor Cybersecurity Contractors
Network Consulting Symantec VPN
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also help you design and execute a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and virus protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for on-going technical support, administration, education, and security consulting.
Wi-Fi Site Survey Network Consulting
WLAN Site Survey Remote Technical Support
Progent's Wi-Fi site survey services make it easy to plan, implement and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the reception, performance, density, QoS, data protection, and hand-off ability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
Microsoft Expert MS SQL 2008 IT Services
24/7 Consulting SQL 2008 Analysis Services
Progent's Microsoft-Certified SQL Server engineers can provide a range of services to help small and midsize businesses to design, deploy, administer, and repair MS SQL Server 2008 systems in order to get the maximum competitive advantage from this advanced information management technology. In addition, Progent can provide help with network architecture, enterprise-wide protection, and application programming to optimize the business value of your SQL Server 2008 investment.
Support and Help SQL Server 2019 Always On Availability Groups
After Hours SQL Server 2019 R Services Support and Integration
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting, application development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a cohesive information management solution.
ASA 5500-X Firewall with Firepower IT Consultant
24/7 Cisco Firepower 1000 Series Firewalls Support and Integration
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized control of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Windows Server 2012R2 Hyper-V Virtual Switch Remote Support Services
Services Windows Server 2012 R2 Active Directory
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management, team, create a corporate-wide security strategy, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
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