Spam and Virus Protection
ProSight Email Guard Spam/Virus Filtering, Email Encryption Email Guard Technology
ProSight Email Guard from Progent uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to deliver world-class defense against spam, viruses, spoofing, phishing, spyware, Denial of Service (DoS) attacks, Directory Harvest Attacks (DHAs), and other email-borne threats.
ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system resources. Email Guard's on-premises security gateway provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention (DLP), Data Leakage Protection, Content Filtering and outbound email encryption. The local email security gateway can also manage your Exchange Server deployment to monitor and protect internal email traffic that never reaches your security gateway.
ProSight Email Guard works with any email platform and offers enhanced features for Exchange Server.
The architecture of the ProSight Email Guard solution includes four main components that stand between the Internet and the email server at your data center:
- Update Center
- Cloud Protection Layer
- Email Guard Security Gateway Appliance
- Message Center
Update Center
The Update Center is a technology center staffed 24x7x365 by security experts who gather emails, URLs, binaries and other data collected from thousands of collection points worldwide, aggregate and analyze this information, and develop defenses, rules and signatures to update ProSight Email Guard's defense mechanism in order to provide zero-hour protection against the latest email-borne threats. Advanced filtering techniques and heuristic rules analysis used by the Update Center include reputation analysis, intent analysis, and predictive sender profiling. The result is a spam and virus filtering solution that blocks a very high percentage of threats yet delivers a very low number of false positives.
Cloud Protection Layer
The Cloud Protection Layer, which is kept current by the Update Center, provides spam and virus prefiltering using advanced technologies that include anti-fraud intelligence and blocking polymorphic viruses that can change their signatures to escape detection. Made up of multiple hardened datacenters worldwide, the Cloud Protection Layer has the capacity to handle Denial of Service attacks as well as email surges that occur during specific periods of the day. Because this cloud-based service stands between the Internet and the Email Guard security gateway, the majority of malicious email can be eliminated before it reaches your security perimeter. To help with disaster recovery and email continuity, the Cloud Protection Layer offers spooling. If your on-premises data center is disrupted, the spooling feature can store all inbound email in the cloud for up to 96 hours or direct it to an alternate destination while you repair the problem.
ProSight Email Guard Security Gateway Hardware Appliance
The ProSight Email Guard Security Gateway is a physical rack-mountable appliance that provides comprehensive protection for inbound, outbound and internal email. The gateway is automatically updated in real time by the Update Center without requiring management intervention. One of the gateway's deep inspection features is a multi-pass OCR engine that protects against image spam, where text is embedded within a graphic in order to hide content from spam filters. Another feature for filtering inbound email is link protection, which automatically evaluates and rewrites fraudulent URLs contained in a message. A plug-in agent for Microsoft Exchange Server offers virus protection for internal email traffic that does not access the gateway, for example emails from Outlook Web Access.
The ProSight Email Guard Security Gateway offers Data Loss Prevention (DLP) by allowing administrators to enforce content policies for outbound email in order to keep sensitive corporate information from being inadvertently leaked. The gateway can also be configured to block invalid bounce messages, which are outbound non-delivery reports to forged email addresses. In addition, the gateway offers a variety of encryption features for outbound email and supports inbound and outbound rate control. The Email Guard Security Gateway is available in several models to match your capacity requirements and security needs and can be clustered for higher performance and availability.
Message Center
The Message Center is a cloud-based service for encrypting outbound email. Emails that match policy are sent securely from the Email Guard Security Gateway to the Message Center. At the Message Center, the sender's email is encrypted using Advanced Encryption Service with a 256-bit cipher (AES-256) and stored for retrieval. The Message Centers sends the recipient a notification that includes a link to visit in order to retrieve the message. The link requires a web browser using HTTPS. The recipient selects a password and the Message Center delivers the encrypted message.
The recipient only needs to establish a password for the first encrypted email received from the message center. Any replies are also sent via the Message Center to maintain security. Encryption key management is handled automatically by the Message Center, and the keys used to encrypt the data are stored in separate areas to provide physical security. Email traffic between the Email Guard Security Gateway and the Message Center and between the Message Center and the recipient are encrypted via SMTP over TLS.
In addition to policy-based encryption, Email Guard also provides an add-in for Microsoft Exchange Server that allows users to specify encryption from within Outlook.
Management Features
The ProSight Email Guard security gateway is integrated with a web-based management portal that provides a simple, centralized interface for viewing and managing all devices, services, policies and configurations. The cloud management tool offers global, domain-level, and individual user policy control. User-level policy management includes block lists, allow lists, quarantining, scoring thresholds, tagging and Bayesian analysis. At the domain level, you can manage policy for inbound and outbound quarantines, outbound encryption, plus block and allow lists based on IP address or sender/recipient email address or domain. Other management features include reports, graphs, statistics; recipient validation via LDAP; support for multiple domains; and delegated domain administration and help desk role.
Download the ProSight Email Guard Datasheet
To view the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
Other Managed Services Available from Progent
In addition to ProSight Email Guard, Progent offers other affordably-priced ProSight managed service packages that address key components of your information system such as security, backup/recovery, virtual server hosting, IT documentation management, and network infrastructure management. By partnering with leading technology innovators, Progent can offer small and mid-size businesses the benefits of the same advanced technology used by global enterprises. Managed services available from Progent include:
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ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services. - ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your Progent consultant so any potential issues can be resolved before they can disrupt productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring services. - ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Read more about ProSight IT Asset Management service.
To download a white paper describing why managed services are quickly takingthe place of the old break/fix model of network support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's ability to defend against ransomware or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup system that minimizes your exposure to ransomware and meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.
Contact Progent for More Information about ProSight Email Guard Security Gateway Services
If you are interested in using Progent's ProSight Email Guard security gateway or need help with any aspect of email infrastructure or security, call
Glossary of Terms Related to Spam Filtering Technology
AES-256
The Advanced Encryption Standard (AES) is a cyber security specification adopted by the National Institute of Standards and Technology (NIST). AES-256 offers the highest level of encryption available within the AES family.
Allow List Also called a whitelist, contains email addresses or domain names that are exempted from being blocked by a spam filter.
Anti-fraud Intelligence
Linguistic analysis to protect against fraudulent emails, which can take the form of spear phishing, spoofing, fee frauds or bogus offers of help.
Bayesian Analysis
A linguistic algorithm that develops profiles of the words and phrases used in legitimate email collected from specific users or organizations and determines whether new email from these sources fit their linguistic profile. Emails that are out of character have a higher likelihood of being spam.
Block List
Also called a blacklist, contains email addresses or domain names that are to be blocked by a spam filter.
Content Filtering
Most commonly refers to the ability to block or whitelist websites based on category, reputation, use of encryption, specified URL or other characteristics. In the context of ProSight Email Guard, content filtering refers to the ability to block, allow or quarantine an email message based on the results of scanning specified components of the message including subject, headers, body, attachments, sender, and recipient. (See Content Policies.)
Content Policies
Content policies allow administrators to define email filtering based on any combination of subject, headers, body, attachments, sender, or recipient. For example, specified keywords, categories or character sets can be automatically detected and blocked. Based on content policy, administrators can configure their email security gateway to block, allow or quarantine inbound or outbound email and to encrypt outbound email. Careful management of content policies can keep an organization from being blacklisted as a source of spam and other malware.
Data Leakage Protection
Often used as an alternative to data loss prevention (DLP), but can imply that compromised data retains its availability to authorized users and keeps its integrity. (See Data Loss Prevention.)
Data Loss Prevention (DLP)
Data loss prevention (DLP) for email entails scanning the content of email messages and attachments and blocking the transmission of sensitive information. DLP allows administrators to establish and enforce policies that block or encrypt outbound email that could carry inappropriate information. DLP features included in ProSight Email Guard can also help organizations avoid reputation loss and stay in compliance with industry security standards and government regulations such as HIPAA and Sarbanes-Oxley.
Delegated Administration
With ProSight Email Guard, control of domain-level settings can be assigned to the Domain Admin role, which has the most permissions, the Helpdesk role, with fewer permissions, or the Governance, Risk Management and Compliance (GRC) Account role, which has a specific role with limited permissions. The User role allows users to view and manage their own account and their quarantine inbox and related settings. Delegation significantly reduces the burden of email administration by safely offloading certain management responsibilities.
Denial of Service (DoS) Attack
An attack designed to bring down a network by flooding it with useless traffic. DDOS (Distributed Denial of Service) is an attack by multiple systems, often compromised by a Trojan, on a single system.
Directory Harvest Attack (DHA)
Scripted attempts designed to steal directory information from unprotected email servers. Spammers send messages with a generic address to your SMTP mail server. For example, spammers will try sending 'ed@acme.com,' 'sue@acme.com' or other names until the server recognizes a name and accepts a message. Spammers combine dictionaries of common names and tabulate which addresses work and which do not. The technique can yield an overwhelming number of delivery requests, consuming server processing power. Spammers then sell the compiled list of valid email addresses to other spammers, resulting in spam for new and unused accounts.
False Positive
A valid email incorrectly identified as spam. Without any tuning, ProSight Email Guard has a false positive rate of 0.01 percent, one of the lowest in the industry.
Hardened Datacenter
Highly secure, fault-tolerant facilities housing IT equipment connected to telecommunications networks. The facilities accommodate web servers, email servers, switches, routers, mass storage and other critical equipment and feature redundancy, backup power, and physical security. Cloud-based infrastructure can combine multiple hardened datacenters in separate geographic regions for high availability and disaster recovery.
Heuristic Rules Analysis
A branch of artificial intelligence whereby expert systems use programs that are self-learning and improve with experience. With spam filtering, the more messages processed the better the results.
HTTPS
The use of Secure Socket Layer (SSL) or Transport Layer Security (TLS) under standard HTTP layering to provide secure web access through encryption.
Image Spam
Image spam, which at one point represented around one third of all Internet traffic, is a technique that hides text, typically a URL, by embedding it within an image. ProSight Email Guard uses an Optical Character Reader (OCR) engine to detect this threat. The Update Center also maintains Internet traps known as "honeypots" to build blacklists of image spam senders.
Intent Analysis
Multi-level analysis that recursively follows web links, email addresses and phone numbers embedded in email messages to determine whether they are associated with legitimate entities. Intent analysis also analyzes domain attributes to profile email campaigns.
Key Management
Email encryption requires the sender and recipient to exchange their encryption keys before sending or receiving protected emails. Key management is complex and includes the creation, distribution, safe storage, exchange and use of encryption keys. ProSight Email Guard's cloud-based solution for email encryption stores keys centrally and manages them automatically without burdening administrators or users.
LDAP
The Lightweight Directory Access Protocol (LDAP) is an open, industry-standard application protocol for accessing and maintaining distributed directory information services over an IP network. ProSight Email Guard's Exchange Accelerator/LDAP Verification feature uses the LDAP support built into Microsoft Exchange to protect against dictionary attacks, which attempt to break into a system by trying every word in a hacker's "dictionary" of possible passwords.
Link Protection
ProSight Email Guard's Link Protection, when activated, automatically rewrites any URL embedded within an inbound email and directs it to a safe URL before delivering the email. If the recipient clicks on the embedded URL, ProSight Email Guard evaluates the link for validity and reputation. If the domain appears to be valid, the user is directed to that website. If the URL is suspicious, the user is directed to a warning page which shows the actual link and explains why the URL was blocked.
OCR Engine
Embedding text in images is an established technique used by spammers to avoid detection by the text processing mechanisms in anti-spam engines. An optical character recognition (OCR) engine allows a spam filter to analyze the text rendered inside an image. Before submitting images to the OCR engine, ProSight Email Guard uses a variety of image processing technologies to normalize images whose text has been obfuscated with speckling, shading or color manipulation. The Update Center also uses advanced image processing algorithms to create fingerprints that can be used to block messages containing image spam.
Phishing
A scam that usually involves a fraudulent email purporting to come from a legitimate sender such as a bank and that either contains links to a spoofed website or else tries to talk the recipient into disclosing private information such as a password or social security number. ProSight Email Guard detects Phishing scams by using a specialized Bayesian database. Attacks that include information that suggests familiarity or friendship with the recipient are known as Spear Phishing and account for about 91% of email attacks.
Polymorphic Viruses
A virus that self encrypts by changing its signature to avoid detection by simple virus scanners. ProSight Email Guard relies on a supercomputing grid that uses a partial checksum approach to identify the unchanged signature portions of a virus body.
Predictive Sender Profiling
Identifying suspicious behaviors from sources who currently have clean reputations, for example newly infected bots on otherwise legitimate computers.
Quarantining
A quarantined email can be sent to an individual quarantine inbox assigned to the recipient or to a global quarantine mailbox designated by the administrator. Individuals can have quarantine accounts on the ProSight Email Guard security gateway, which takes the load off the email server, or on their regular mailbox. In this case, ProSight Email Guard alters the subject text of quarantined messages to show that the message could be spam.
Rate Control
The ability to pace inbound or outbound email from a single IP address or email address based on pre-configured frequency thresholds. Delivery of messages from sources that exceed the threshold is delayed in order to stabilize system performance.
Reputation Analysis
The use of databases that include the IP of addresses for known spammers, safe email senders, and web addresses known to be associated with spam. Email from IP addresses with poor reputations or whose content includes web addresses with poor reputations can be identified and handled according to spam policies.
Scoring Thresholds
After an email passes through the ProSight Email Guard security gateway it is given a score ranging from 1 to 10 representing the likelihood that the message is spam. The administrator can use scoring thresholds to automate how messages are managed by choosing to allow, tag, quarantine or block emails depending on their score.
Security Perimeter
The outermost edge, such as a firewall or security gateway, over which the enterprise has control over an email message before the message is received from or passed to the Internet.
Signatures
Also called a fingerprint, a series of bytes within a virus that uniquely identifies it and that can be searched for by anti-virus filters.
Spam
Unsolicited and unwanted email usually sent in bulk as part of marketing campaigns but sometimes sent with malicious intent.
Spoofing
A phishing technique whereby an attacker uses an IP address that appears to come from a trusted host. One of the most notorious examples is the exploit from service@aol.com. Spoofing attacks often include links to a fraudulent, or spoofed, web site that impersonates a familiar web site.
Spooling
A disaster recovery feature whereby incoming email is stored temporarily in the cloud or redirected in the event that your on-premises data center is disrupted. ProSight Email Guard's Cloud Protection Layer can store all your inbound email for up to four days or direct it to an alternative destination if your email server becomes unavailable. Meanwhile, Progent can provide expert online or onsite support to bring your local system back into service quickly.
Spyware
Software that collects and possibly shares information about a person without specified consent. Common forms of spyware include cookies, adware and Trojans. The collected information is typically used for marketing, but can also be used more maliciously. Major corporations (e.g., Facebook) use spyware routinely and legally. ProSight Email Guard includes technology that provides real-time protection from malicious spyware attacks.
SMTP
Short for Simple Mail Transfer Protocol, a protocol for sending email messages between servers. SMTP email servers are a common target of Directory Harvest Attacks.
Tagging
A technique for helping users to identify filtered email that meets some criteria for being spam. Tagged emails are delivered with a customized label appended to the subject field, e.g., [BULK]. This allows users to make their own determination about how to deal with them.
TLS
The Transport Layer Security (TLS) encryption protocol allows secure communication over the Internet. The ProSight Email Guard security gateway supports SMTP over TLS to encrypt email traffic between sites over the Internet.
Viruses
Computer code that can replicate itself. Viruses are commonly spread via email and allow an attacker to steal or destroy data or take control of an infected system. Types of viruses include Trojans and worms.
Zero-hour Protection
The ability to develop and distribute defenses against newly discovered spam and viruses within minutes rather than days. The hybrid infrastructure of ProSight Email Guard is designed to provide this capability.
Also See:
- Bellevue Washington Integration Consultant Microsoft Windows
- Port Columbus International Airport CMH Computer Remote Support Employment Opportunities
- Richmond County Computer Security Consultant Telecommute Jobs
- Los Angeles California Information Technology Consulting
- Microsoft Windows Server 2016 Computer Network Companies Irving, Dallas County
- SQL 2014 Systems Consultant Colorado Springs, CO
- Microsoft Windows 10 Assessment and Deployment Kit Consultants
- Best Email Block Lists On-site Technical Support Nashville
- Broomfield Support Team
- San Francisco Network Consulting ProSight Email Spoofing Protection
- Email Virus Signature Remote Technical Support
- Email Virus Fingerprint Online Technical Support Nevada
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Help and Support Microsoft Windows Server 2003 Network Load Balancing Manager
Integration Services Cisco Content Router
Progent offers high availability load balancing support covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Technology Consulting E-Mail
Microsoft Outlook XP Computer Network Companies
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers affordable Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Expert Microsoft Certified SQL Contract Programming Firm
Upgrade Help SQL Server 2008
Progent's certified SQL Server programmers and DBAs can provide remote consulting to help organizations of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide help with any facet of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Top Rated macOS and Windows Engineer
Microsoft Outlook for Mac Online Help
Microsoft Office for Mac allows Mac users to run the world's most familiar business applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Lync Server 2013 IM Technology Professional
Consult Lync Server 2013
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
SCVMM 2012 Hyper-V Clusters Technical Consultant
Computer Engineer SCVMM 2012 Virtual Switch
Progent can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment to make sure you realize maximum return on investment.
Office Wireless Consulting
Biggest Cisco Aironet Network Consulting
Progent’s wireless engineers can help small organizations design, select, test, install and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that matches or excels wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless connectivity technology that match your company needs.
MS SQL Server 2008 Consulting Services
Support MS SQL Server 2008
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, integrating, administering, and accessing company information and database applications on platforms ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Windows and Solaris Integration
Award Winning Technology Professional Windows and UNIX
If you are producing UNIX-based applications in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant hassle of managing your company information system. Through the use of automated network monitoring and by providing remote and in-person support when your business needs it, Progent represents an affordable alternative for managing an IT network that provides excellent availability, protection, and efficiency. Progent's developer support services include full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Contact Center outsourcing.
Engineers QTS/Heracles Colocation Center
Consultant QTS Sacramento Natomas Data Center
The QTS Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation site or if you are considering migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as data center relocation, equipment installation and upgrades, infrastructure improvements, project management, virtual server expertise, offsite network monitoring, centralized network management, software development, business continuity solutions, data security evaluation, and the support of the Progent Test Lab.
Technical Support Cisco Virtual Private Network
Remote Access Integration Support
Cisco's network security and offsite access products for small companies provide a full line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that align most closely with your business goals.
Microsoft Exchange 2003 Upgrade Help and Support
Specialist Exchange 2003
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
24-Hour ISA 2006 Firewall Professional
ISA 2006 Firewall Consultant Services
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's certified ISA Server engineers can show you how to plan, rationalize, test, implement, configure and manage the Standard or Enterprise edition of ISA Server on your network.
After Hours Windows Server 2008 BranchCache Engineers
Specialists Microsoft Windows 2008 R2
Windows Server 2008 represents an important advance in making IT systems more protected and available, easier to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, tech support, education, temporary staffing, monitoring, and security expertise.
Cisco Firepower Firewalls Computer Engineer
Cisco ASA Firewall with Firepower Professionals
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, manage and debug firewall solutions built on ASA 5500-X firewalls with Firepower Services.
Barracuda Backup Scheduling IT Consultants
24/7/365 Barracuda Backup Management Consultants
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to plan, configure, operate and repair a BDR system built on Barracuda Backup.
24x7x365 Visual Basic for Applications Contract Development
Dynamics Developer
For custom program creation, Progent can supply programming experts to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Upgrade Exchange 2000
On-site Technical Support Microsoft Exchange 2000
Progent is one of the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Microsoft Exchange 2000 under common situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Cisco Firewall Integration Setup and Support
Remote Consulting ASA 5500-X Firewall
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Sun Solaris Upgrade
Solaris-Windows Upgrade Consultant
Progent can assist your company to design and execute a smooth migration from a Solaris-based IT environment to a network based on Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and minimize business disruption by designing an effective transition strategy that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, migration strategy and testing, MS Exchange migration support, data and application software porting, and server and media transition and economization.
Information Transfer On-site Technical Support
Knowledge Transfer Remote Support Services
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent has little competition. Small companies who work with trusted freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, secure, and efficient.
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