Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to design, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent’s colocation center support services are intended for companies with hardware housed at IDCs or data center colocation hosting facilities and in need of on-demand on-site help at the colocation facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of data center and IDC and colo support services including system architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of zero-downtime configurations, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server clustering configurations.
Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone support and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.
Progent’s high availability system consultants provide reliability support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, non-stop data center consulting, and other 24x7 operations support to help your small business configure a non-stop network for mission-critical applications. Progent has the background to design affordable, fault-tolerant networks by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a completely redundant Internet interface and efficient network load balancing.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each staff member to each customer. The discipline of detailing and archiving service records allows more effective support and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your business.
Progent's Sun Solaris family support services provide small businesses and developers help with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent can assist your company to plan and implement a smooth transition from a UNIX-based information environment to a network based on MS Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity discontinuity by designing an effective migration plan that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration support, data and application porting, and server and storage system migration and consolidation.
Lync 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN calling across a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
For large businesses, Progent can supplement internal IT groups by providing world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a seamless local extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network design, Sarbox compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a site move or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, allows safe self service, and offers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive experience with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, automate IT administration, assist with application development, and build and test a DR/BC plan.
Progent can provide cost-effective remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced help for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored online training for Office Access application programming and database administration.
This page contains current updates on security threats, patches, and leading practices. Call or email Progent if you need assistance defending your system against the latest IT security threats.
Progent's Cisco Catalyst 802.11ax Wireless Access Point experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office from modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Even if your company has a small network support group and a modest technology budget, your information network can still have the same high availability and responsiveness that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware operating.
Progent's application experts offer advanced support, custom programming, integration assistance, and webinar training for leading business applications that address key areas including ERP, general accounting, management analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting services online, Progent can assist small businesses anywhere in the United States to save the time and fees related to travel and on-premises activity without compromising the effectiveness of consulting support.
Les Kent has a 35-year history of effective technology integration, corporate administration, marketing, and operations. He has shown a talent for creating elegant IT solutions while working as a system designer, programmer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client interactions. Built-in Sales and Customer Service components allow employees to share data to help promote sales success and deliver consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high reliability, superior performance, and tight protection. Progent's UNIX and MS Windows integration assistance offerings include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center services.
Cisco's PIX Series firewalls have been discontinued and Cisco might not support these devices. Progent still provides technical support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to more current firewall technology available from Cisco. Progent's Cisco technology specialists can help your company design and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent’s team of expert software programmers, database designers, and program management consultants can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can assist clients to build, enhance, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Progent can provide the temporary assistance of a seasoned CIO to provide a broad perspective to assist your company pick and support IT solutions appropriate for your current needs and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to companies who want to maximize the impact of their IT investment but who are without the budget or hesitant to take on one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a broad range and application software, Progent is in a unique situation to provide unbiased recommendations along with expert technical support for building and maintaining IT systems that fit the special needs of your business.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent’s Microsoft-certified consultants offer small and medium size businesses enterprise-level consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager is the new name for the change management platform previously known as SMS Server. Configuration Manager offers a variety of new features to Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for automated OS and application deployment, security patch control, application metering, and licensing compliance. Progent's engineers can also assist you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager.
Progent's certified database application consultants can provide businesses of any size online DBA and programming services for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include software installation and configuration, application design and coding, management support, synchronization strategies, storage management, performance tuning, migration, security and compliance, backup/restore systems, problem solving, and webinar training.
Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable remote consulting, technical support, and training services to assist your company to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your network.
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements affect vital areas such as ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Progent's Cisco Catalyst 9100 Series 802.11ax WAP experts can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Microsoft-certified Windows 11 experts can provide a variety of services to support Windows 11 such as cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, automated deployment, and Call Center services.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering services quickly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm full service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.
Progent can provide cost-effective online and onsite consulting to help businesses of any size to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent is among the most qualified IT consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses receive all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Progent can help businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Progent is among the most expert information technology support firms for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses get all the benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD DS and Azure AD Connect to unify identity services across on-premises and cloud assets.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business requires.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
Server growth puts pressure on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower TCO of servers and faster return on investment, more leveraged use of physical computers, simplified operations, increased network availability, and easier manageability. Common uses for virtual servers are hardware consolidation, economical platforms for line-of-business legacy software based on outdated operating systems, and affordable quarantine of program development or evaluation systems from production systems.
Progent can help small and mid-size companies to implement collaboration applications to enable their at-home employees to engage in positive interaction with fellow workers and other stakeholders.
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server calls for an IT consultant with hands-on expertise and extensive knowledge in planning and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions based on the SBS suite of servers and programs.
Progent’s Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for efficiently connecting people, teams and information. SharePoint Server offers a common location for your employees or customers to access, organize, share and manipulate useful information, files, and applications and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Our Experts Team provides support in important fields including Apple OS integration and programs; Support for Linux-based, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and vertical program help; CIO, business analyst, and project management outsourcing; Custom applications design and integration; Web site, electronic business, EDI, and customer portal development and deployment; Database support and efficiency help; Business intelligence expertise; and Telecommunications architecture consulting.
Progent's Experts Group provides support in key areas that include Apple OS integration and programs; Support for Linux-powered, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical program help; Chief Information Officer, management information analyst, and project management services; Custom program development and integration; Web, electronic business, Electronic Data Interchange, and customer information portal design and integration; DBM management and performance consulting; Business information consulting; and Telecom systems support.