Additional Topics of Interest

Top Quality Data Protection Manager 2012 Computer Consultant
SCDPM 2012 Troubleshooting Specialists

Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to design, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

Colocation Onsite Technical Support
Urgent Colocation Troubleshooting

Progent’s colocation center support services are intended for companies with hardware housed at IDCs or data center colocation hosting facilities and in need of on-demand on-site help at the colocation facility as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of data center and IDC and colo support services including system architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of zero-downtime configurations, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server clustering configurations.

North Carolina Networking Consultancy
Virginia Computer Specialists

Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone support and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.

Microsoft Fault-tolerant system Technical Support
Clustered Server Integration Services

Progent’s high availability system consultants provide reliability support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, non-stop data center consulting, and other 24x7 operations support to help your small business configure a non-stop network for mission-critical applications. Progent has the background to design affordable, fault-tolerant networks by deploying the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a completely redundant Internet interface and efficient network load balancing.

Services Documentation Support
Service Reporting Setup and Support

Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each staff member to each customer. The discipline of detailing and archiving service records allows more effective support and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who won’t release the keys to the kingdom.

24-7 Windows Server 2019 upgrade Support and Integration
Microsoft Expert Windows Server 2019 LEDBAT Online Consulting

Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

Consulting Services Dynamics GP eConnect
Microsoft Dynamics Contract Programming Firm

Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your business.

Sun Solaris Consultant
Support Outsourcing Solaris

Progent's Sun Solaris family support services provide small businesses and developers help with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

24-Hour UNIX with Windows Online Support
Urgent UNIX with Windows Remote Support

Progent can assist your company to plan and implement a smooth transition from a UNIX-based information environment to a network based on MS Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity discontinuity by designing an effective migration plan that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration support, data and application porting, and server and storage system migration and consolidation.

Lync Server 2013 Back End Server Specialist
Lync Server 2013 conference bridges Professionals

Lync 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN calling across a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.

Remote Branch Office Security Consultants
Consultants Site Move

For large businesses, Progent can supplement internal IT groups by providing world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a seamless local extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network design, Sarbox compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a site move or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.

System Center Configuration Manager Onsite Technical Support
SCCM Endpoint Protection Computer Consultants

Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, allows safe self service, and offers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.

Engineer Cybersecurity Architecture
ISSAP Certified Security Architecture Consulting Services

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive experience with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.