Progent's Windows 11 experts offer a range of services for Windows 11 including Microsoft 365 solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment, and Call Center support.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, in the trenches of network support, executing a wide variety of IT projects for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This means that you get not just expert technical capability, but also a consultant with field-tested approaches for using technical knowledge to resolve real-world IT problems rapidly.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that information security managers are required to learn. CISM provides executive management the assurance that consultants who have qualified for their CISM certification have the experience and capability to deliver efficient security administration and support services.
Progent's Microsoft-expert consultants can assist your organization to update your servers or workstations from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit computing, design an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, expert online help to aid your company to configure 64-bit software and applications on your current hardware.
Progent's Microsoft-certified Windows Server 2000 experts can provide network help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and support services include network design, installation, documentation, local and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
Progent can assist small and mid-size organizations to implement IP voice solutions to provide their remote workforce the advantage of virtual extensions of the corporate phone network.
Nagios and MRTG are useful, Open Source monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX/Linux networks, Windows networks, or multi-OS situations where Linux and Windows run side by side. The Nagios monitor allows system managers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring consultants can assist you to utilize both these programs to tune and repair your system.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread across a mix of physical datacenters and public and private clouds.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces few competitors. Mid-size companies who work with familiar freelance service providers or who employ in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and productive.
A centerpiece of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) solution which enables automated alerts and rapid incident response.
Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Progent offers nationwide remote phone support and consulting services for businesses who run Solaris environments or whose IT systems include a mix of Solaris and Microsoft products. Online technical support offers maximum return for your IT budget by extending user efficiency and shortening the hours charged for network repair services. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security professionals to help you with the most challenging system problems.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or enhance .NET apps quickly and at low cost.
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's Microsoft Premier professionals can provide expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or updates and can provide onsite technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with rapid failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Widows Server 2012 R2 Hyper-V improves server virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Hyper-V to deploy and manage virtual servers to cut IT expenses and enhance productivity.
Progent's Cisco-authorized IT engineers can show you how to design an economical, fault tolerant Internet configuration solution that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most current technology for high availability Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Progent's Cisco-certified wireless integration experts can assist organizations to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact key IT areas including manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks.
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent has 20 years of experience assisting small and mid-size companies to plan, install, optimize, manage, and debug IT networks that support an at-home workforce.
Progent provides national online help and consulting services for companies that operate networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides maximum return for your information technology budget by protecting client efficiency and limiting the time billed for network analysis and repair. Advanced remote access technology and skilled technicians and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be remediated over the phone or via a mix of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the most challenging system problems.
Progent offers the expertise of BlackBerry-certified experts who can help small businesses to plan, administer, and repair BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient remote support model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software seamlessly into their information network.
Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and cloud assets.
Progent's wireless consultants can help small businesses plan, choose, pilot, configure and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of protection that matches or exceeds wireline connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless link technology that fit best with your company requirements.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.
Progent can provide the support of an accredited engineer with expertise deploying products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your IT network. Progent can also provide the services of infrastructure consultants who can help companies of any size to build and troubleshoot a communications network that provides the performance, reliability, security, and scalability required to accommodate your telepresence environment.
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your company from dependence on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By delivering IT consulting help when you require it, providing advanced knowledge for key technologies, offering unique services such as automated network monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the business value of your small office information system. Progent is the intelligent way for small organizations to build and maintain a reliable and secure information network and to benefit from quick access to the experienced support ordinarily restricted to businesses who are able to support a large internal IT organization.
This page includes current updates on cybersecurity threats, fixes, and leading practices. Call or email Progent if your organization needs assistance protecting your system against the latest IT security threats.
ProSight Reporting is a growing suite of real-time reporting plug-ins created to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent offers comprehensive support for every step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site analysis, project planning, cost estimates of all new software and equipment required, recommended vendor sourcing, pilot testing at customer site or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's support staff and end users.
For businesses that have a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows software and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you can run Microsoft Windows applications directly. Progent's Mac technology consultants can help your business to maintain these products for using Microsoft Windows software on your Apple Macs and can in addition help your business to assess and install third-party products for Microsoft Windows platform emulation.
24 Hour ProSight Email Security Gateway Technology Professional
If your business runs a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your whole enterprise in a wide range of security topics such as security management practices, security design and models, access management systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that network security professionals are expected to master. These certification give IT management the confidence that those who have achieved their CISM or ISSAP qualification have the experience and theory to deliver effective security support and engineering help.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that extends across your data center and cloud resources and guards any user anywhere with any device.
Progent's IT outsourcing services provide affordable network consulting for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can contain costs and minimize risks, permitting IT support budgets to grow in a more linear and manageable manner than is possible by assembling a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust network foundation for your vital applications based on Windows.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's Power BI experts can help your business to plan, deploy, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can assist you implement and administer a local, cloud based, or hybrid environment to run Power BI.
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