Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
Progent applies no initialization charge and requires no monthly commitment for support services provided during normal business hours. Progent's small granularity does away with large invoices for fast fixes so you won't be tempted to allow simple problems to fester.
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Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are intended especially for small businesses who require immediate access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent's certified wireless networking consulting experts can help businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, capacity, scale, security and manageability required for transparent access between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and on-premises support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet access points.
Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
Progent's Cisco-Premier network consultants offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent's Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Check Point Software firewall consultants can help you design, integrate, and manage firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can help you create a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop network architecture that takes into account availability issues involving a wide range of network technologies and processes.
Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization technologies that allow small companies with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor flexibility.
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with practical experience and in-depth knowledge in designing and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that maximize the business value of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Remote management cards offer network administrators complete control of a server without the requirement for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical support. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that information security managers are required to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the experience and capability to provide effective security administration and support consulting.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include network design, deployment, documentation, local and remote technical support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft ISA Server support professionals can help you design, rationalize, test, install, customize and support the any edition of ISA Server on your network.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can simplify network administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to reduce the technical risk associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Power BI experts can help your business to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can assist you implement and administer a local, cloud based, or hybrid network model for Power BI.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your unique company needs. Progent's Microsoft support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management applications.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine if you should adopt the latest firewall products from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent can provide affordable remote and on-premises consulting to assist businesses to migrate any part of their critical network resources to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support experts provide phone help and online secure network connection to troubleshoot and repair technical problems quickly and economically. The scope of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to competent experts as required.
Progent's Cisco CCIE network experts can help you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
Progent's Microsoft certified consultants offer small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important applications rapidly and automatically to appropriate workers, reduce product expense and stay compliant by determining usage profiles, enhance Windows protection by increasing your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.
Progent's Technical Response Center (TRC) offers affordable nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer extended hours telephone support and remote direct computer access to isolate and repair network problems rapidly and affordably.
Progent's Check Point consultants can help you select and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's technology to provide an affordable and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and provide a central source for continuing network support, maintenance, education, and consulting services.
Progent's Microsoft-certified engineers provide technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting services for Exchange Server 2003 include system design, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Progent's experienced ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Citrix experts can assist you to evaluate the business value of the available editions of Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and simplifying administrative tasks.
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite evaluation and upgrade services for Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for deploying SharePoint Portal Server 2007, consult with you on the appropriate version of SharePoint Server for your application, offer configuration and deployment expertise, help you to install Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint 2007, design a comprehensive security plan that includes portal technology, and deliver maintenance and Help Desk support.
After Hours ProSight Email Guard AES Encryption Consulting
Progent can assist you in any and all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's wireless consultants can help small organizations plan, select, test, install and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of protection that matches or exceeds wireline interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity technology that match your business requirements.
Microsoft Windows Server 2008 represents a major advance in making information systems more secure and available, easier to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can assist your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, support, education, temporary staffing, monitoring, and security services.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a wide selection of affordable remote consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or assist you to migrate to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility issues between various releases of Office Word, integrating Office Word with different Office apps like Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training sessions customized for individuals or groups.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Progent's Cisco-certified wireless integration experts can assist organizations to configure, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's experienced Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, manage, tune, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
For enterprise project management support, Progent can provide access to senior information technology experts with decades of experience in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to best practices to ensure that strategic projects are completed on schedule and on budget.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
Progent's SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your business processes.
Progent offers nationwide remote phone support and consulting services for businesses who run Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop assistance, upgrading to the most recent edition of Mac OS X from other earlier versions of Mac, plus help with Mac applications. Progent can also help your business with iPhone and iPad integration and management, or migrating to iCloud services. Remote network consulting offers maximum return for your information technology dollar by preserving user efficiency and limiting the hours charged for computer repair services. Advanced remote support utilities and skilled technicians and engineers allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help you with the toughest network problems.
Progent's management team consists of seasoned veterans with decades of background delivering computer consulting, technical support, and long-term IT planning to organizations ranging from startups to Fortune 500 companies. Great support calls for great people, and Progent stands out by having put together a management team that can provide customers with the best service value available anywhere.
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and troubleshooting support to help you to plan, configure, update, tune, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific office layout, construction, and expected network traffic.
Progent's Network Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of client productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of product bundles intended for markets ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently combine on-premises and cloud products and services.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security disciplines covered under GIAC accreditation including auditing network security mechanisms, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Nexus switches are intended to deliver the performance, scale, resilience, cloud readiness, capacity, data protection and ease of management needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite support services to help your business to create an optimal network architecture, build pilot environments to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security and compliance evaluations, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful fault-tolerant features incorporated into Cisco's Nexus switches. Progent can also assist your business to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling across a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent can provide affordable remote assistance to help your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers online and onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your information system.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small businesses with multi- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and building training environments for new technologies. For Progent customers without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical network initiatives on schedule.
Progent can provide affordable online and on-premises support to assist organizations of any size to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the specific requirements of your company. High availability Internet Data Centers are particularly attractive to small companies because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by offering a full range of engineering and support services.
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in an array of product bundles targeted at customers from individuals and households to global enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent offers network support for medium size businesses with 100 to 250 system users. The medium size business or work group has typically been an underserved segment of the market for IT consulting expertise. The overhead and support delivery practices of large third-party support organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose complexity and sophistication are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the network support costs of a small-medium business while offering the small organization with enterprise-level support from professional, world-class consultants with background in a broad range of midsized business technologies. If your mid-sized organization or small business is searching for the quality of IT support needed for a medium size office without paying big-company prices, contact Progent.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide remote and onsite support services to help you to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the GAL, copy addresses, synchronize appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.
ProSight Email Guard Spam and Virus Filtering Service Consult
Progent's consultants can help you with any aspect of Microsoft Azure migration such as needs definition, prerequisites evaluation, system design, pilot testing, deployment, automated administration, performance tuning, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, permits single login with Azure AD, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to address the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.