ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information.
Progent can help you to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Nagios and MRTG are useful, Open Source monitoring tools that operate with the Linux OS and can be deployed to monitor UNIX networks, MS Windows systems, or multi-platform situations in which Linux and Windows run side by side. The Nagios monitor lets network managers to track network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP network devices including processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these tools to tune and repair your system.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Sun Solaris platform consulting experts offer small companies and developers support for managing and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience offers you a convenient single source to help you create and maintain a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate large investments in the purchase, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of network reliability and security.
Before Progent's MOM-based solution, network issues were approached reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now ward off system troubles before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, security and productivity.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's short-term IT staffing services allow businesses to respond to sudden increases in demand for network professionals without incurring the expense and delays that come with identifying and recruiting reliable technical workers and without increasing your full-time head count.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, optimize, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to design, implement, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially stubborn problems, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent can provide affordable online support to assist companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
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Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
ProSight Reporting is a growing line of real-time reporting plug-ins designed to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide the cost-effective services of online Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution meets your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, setting up firewalls, and designing dependable BGP configurations.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
Progent's Citrix-accredited consultants can assist you to evaluate the business benefits of XenServer and other Citrix products, and can help you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing XenServer environment and help you to enhance consolidation, responsiveness, protection, availability, and disaster recovery.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
Progent applies no service activation charge and requires no monthly commitment for services provided during normal business hours. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be forced to permit minor problems to stay unaddressed.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft Certified IT support professionals. With Progent's economically priced network service programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems enterprise-class availability, security, and productivity.
Progent has over two decades of background configuring, and supporting the key components that make up System Center and can assist you to plan, configure, manage, and repair your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can assist you to migrate to the current version of Microsoft System Center from a previous release or from another IT management solution to deliver the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Progent's Citrix-accredited consultants can assist your company to evaluate the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current XenServer environment and help you to enhance consolidation, responsiveness, protection, uptime, and recoverability.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a central location for your workers or customers to access, manage, share and manipulate relevant data, files, and applications and to interact with other people. It allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the data they've created in a way that makes data easy to locate, download and re-use.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following best practices.
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key workloads like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, deploy, administer, and repair an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management or co-management support to help you finish your SCDPM 2016 deployment on time and on budget.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small business from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources spread across a mix of physical datacenters and various clouds.
Progent is among the most qualified network support firms for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Windows Server 2008 represents an important advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, support, education, staffing, monitoring, and security services.
Microsoft Windows Server Update Services enables network administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT staff can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of vital assets.
Progent's IT outsourcing packages provide affordable network support for medium-size corporations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support budgets to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need network service with the flexibility common to with small firms but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office situated anywhere in or any area covered by Progent's consultants, Progent can offer a wide range of onsite and on-line network support services and network design assistance.