Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP/Great Plains family, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to purchase only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you deploy, customize and manage Microsoft Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.
Progent can help you plan and implement an efficient migration to Dynamics GP/Great Plains so that you preserve your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and reduce business interruption by creating and following a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
ProSight Reporting is a growing family of real-time reporting tools created to work with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on software originally produced by Connectix, delivers the performance needed to carry out server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-class computing network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in application programming and piloting, upgrading from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can help your company to assess and integrate MS Virtual Server 2005.
Progent can provide fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your network via powerful remote support utilities to provide quick and economical troubleshooting and repair of critical network issues.
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their scope, Progent is able to focus on delivering high-value services where Progent faces little competition. Mid-size businesses who work with trusted independent consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of any size to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that include local offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified engineers offer computer help and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, management, and support expertise for Exchange Server 2003 include planning, installation, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Progent's non-stop inter-site connectivity and fault tolerant system infrastructure professionals can help small companies create zero-downtime Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking.
Cisco's security and remote connectivity technology for small to medium sized companies offer a complete array of easy-to-administer protection products to let you protect your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate goals.
Progent provides national remote phone support and troubleshooting services for businesses who run Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Remote IT help provides optimum leverage for your information technology dollar by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced online access utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of phone support and remote access. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the toughest system problems.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX environments, Microsoft Windows networks, or multi-OS environments in which the Linux OS and Microsoft Windows coexist. The Nagios monitor lets system support engineers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's system monitoring consultants can assist you to utilize both these tools to streamline and repair your system.
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's expert software programmers, relational database architects, and project management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database architects and programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with other applications like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide experience with web development tools and can help clients to build, expand, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.
Cisco's Small Business family of access points are Linux-powered devices intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite integration and debugging services to help your organization to design, configure, upgrade, tune, manage and debug Cisco Small Business wireless AP deployments of any size or architecture.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, implement, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or provide end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, streamlined deployment and management, network design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and ongoing technical help.
Progent can provide cost-effective remote and onsite support to assist organizations to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Microsoft-certified professionals provide technical help and network consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, integration, management, and support expertise for Microsoft Exchange Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent's consultants have supported Dynamics GP and Great Plains software for over two decades and Progent has provided system integration, customization, education, and troubleshooting services since the product's original release. Progent can provide top-tier expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, pilot, and carry out a cost-effective upgrade from a a legacy version to the newest release of Dynamics GP.
If your company network mixes Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high availability, superior performance, and tight security. Progent's Solaris and Microsoft Windows integration support services include network infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server 2006 and provides a easily managed web gateway that acts as a single-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help you to plan and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Les Kent has a 35-year history of successful network integration, corporate management, sales, and operations. He has shown a talent for creating elegant IT solutions in his roles as as a system architect, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global enterprises.
Our Experts Team offers support in key areas such as Macintosh networking and programs; Expertise for Linux, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized application support; CIO, management information analyst, and project logistics services; Custom applications design and integration; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; DBM management and performance consulting; Business information consulting; and Telecommunications architecture support.
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall/VPN software and hardware powered by Check Point's technology to provide an affordable and effective security defense for your information network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a central source for continuing technical support, administration, education, and consulting services.
Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective security solutions that guard a small office against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile users sharing network resources distributed over a mix of physical sites and various clouds.
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably based on best practices.
Progent's data protection experts can help your company to design, deploy and debug a backup/restore solution based on MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows you to create a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer errors, ill-intentioned insiders, and external attacks such as ransomware. To read more, see ProSight Data Protection Services 360 Backup services.
Nagios and MRTG are useful, license-free monitoring tools that operate with the Linux OS and can be used to monitor UNIX networks, Microsoft Windows systems, or multi-platform situations where Linux and Windows run side by side. Nagios allows system support engineers to monitor system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's system integration consultants can assist you to use both these programs to tune and repair your computer network.
Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and ASM file/volume manager.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced IT support packages, small businesses can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business information systems world-class reliability, security, and performance.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large companies create a cost-effective and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the various top level Help Desk software packages on the market and determine what packages may be too expensive, miss key functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who want to augment their in-house Help Desk team for special tasks or to substitute for absent or indisposed workers.
Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate processes.
Progent can provide affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom online training for Office Access application programming and database administration.
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's certified failover clustering experts can assist you to assess the advantages of adopting Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
Progent provides nationwide urgent help and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology budget by preserving user productivity and shortening the hours charged for network repair services. Advanced online access tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most difficult network problems.
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall/VPN technology. Progent can also help you create and implement a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, administration, training, and security consulting.
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to configure, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Progent's Solaris family consulting services offer small and mid-size businesses and developers help with managing and supporting Sun Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent can assist your organization to deploy Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including compute and storage consolidation, security and compliance, manageability, reliability, and recoverability.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to offer a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of VMM, develop processes for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent's Microsoft and Cisco premier network engineers offer advanced help with a wide array of products and technologies and can provide that assistance online anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent offers remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a combination of Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex network issues, as well as the the support of CISSP and CISM-qualified security consultants to assist with complex security planning and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the U.S.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.
Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and antivirus service program. Progent's certified e-mail security professionals can show you how to devise an email protection strategy that includes spam filtering and virus defense technologies and processes.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with data security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability.
Progent's Cisco-Certified network experts offer professional PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of security, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent arm of your IT services staff.
Progent's Microsoft-certified database application consultants offer small and midsize businesses online DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and integration, database architecture and programming, management services, replication and synchronization strategies, storage management, performance tuning, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Stealth penetration testing is a key component of any overall network security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion detection alerts and event log analysis are properly configured and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Progent offers customized online instruction for popular desktop apps and operating systems including Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of traditional in-person instruction, including instant communication between clients and teachers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of multiple workers. Available to individuals or classes of all sizes, Progent's live online instruction permits the trainer to conduct the class from an online office and the clients can be spread across a campus or all over the the U.S. Virtual learning utilizes powerful learning aids like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized topics or longer in time and broader in scope.