Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage supply chains and streamline critical business processes to get products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that spans from occasional advice to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and DBA services.
For custom application creation, Progent can provide software design consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a system architect, software developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the forefront of IT support, performing a wide range of technical projects for a large mix of businesses. Each Progent support professional shares a proven collection of personal best practices that are combined into shared best practices training that Progent instills in its consulting personnel. This guarantees that you get not only expert IT capability, but also a consultant with field-tested approaches for applying technical knowledge to fix actual network problems efficiently.
Progent's Mac experts can promote the creative facets of Macintosh computing by offering consulting services and education in graphics, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Technical Response Center provides nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone help and online secure computer access to troubleshoot and resolve network problems quickly and affordably. The scope of IT expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to competent specialists as required. For critical problems, the TRC endeavors to respond to your call for support in less than one hour.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
VMware's NSX network virtualization platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of all sizes to design, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn problems, or comprehensive project management support. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company more complete technical solutions for your IT network.
E-Mail Guard is Progent's affordable antispam and virus protection solution that offers small companies enterprise-quality protection from spam, viruses, DHA attacks, and other forms of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-based antispam and antivirus services that stop email attacks before they can breach the company firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, irrespective of server vendor, hardware type, or data center location.
Progent's consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management support to help you plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and wireless access points, and IoT devices like alarms and health monitors.
Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, supports the most popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to address the critical IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful product.
If you are producing Linux-based applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical alternative for maintaining an information system that provides high availability, security, and efficiency. Progent's UNIX/Linux developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
Progent's certified security experts can run NodeZero-powered PEN tests to make sure your security defense systems and policies are properly configured and effective.
Progent's experienced ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and can create or update .NET apps rapidly and affordably.
If your business network mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX and Windows coexistence support offerings include IT architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and repair, on-site technical support, and Help Desk Call Center services.
SQL Server 2005 offers powerful, standardized tools to IT experts and network users, lessening the difficulty of designing, deploying, managing, and using enterprise data and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent can assist you to deploy Cisco's networking products to build a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and recoverability.
If your business computer system mixes Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk services.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent is among the most experienced IT support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small businesses receive the full advantages of Microsoft Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 support.
Progent's Juniper-certified network engineer can assist your company to design and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated products to current releases. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to help you to simplify the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that include a combination of Juniper's software platforms.
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be used to analyze UNIX networks, MS Windows networks, or multi-OS networks where the Linux OS and Windows run side by side. The Nagios monitor allows system support engineers to monitor system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring experts can help you utilize both these tools to streamline and troubleshoot your network.
Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be used to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-OS networks where Linux and Windows coexist. The Nagios monitor lets system support engineers to track network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's system integration consultants can assist you to use both these programs to tune and repair your network.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and security cameras. Progent can provide the expertise of veteran Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your business and assist you to design, install, administer, and maintain your UniFi solution.
Progent has two decades of experience assisting small and mid-size companies to plan, deploy, tune, administer, and troubleshoot computer networks that support at-home workers.
For mid-size businesses who need IT support, Progent can deliver an array of options including local service, on-line assistance, phone-based Call Center, round-the-clock support with remote system monitoring, temporary staffing, business relocation support, software development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional onsite help for fixing technical problems rapidly and affordably.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite support to assist organizations of any size to design, integrate, tune, enhance and repair SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-premier consultants can help you to update your desktops from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit desktop processing, design an affordable upgrade process that reduces operational disruptions, and provide economical, expert online support to aid your organization to configure 64-bit PC desktop software and application software on your current hardware.
ProSight Active Security Monitoring utilizes next generation behavior analysis tools by SentinelOne to guard endpoint devices and servers and VMs against recognized and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of vital devices.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall technology. Progent can also enable you to create and execute a complete security plan that can include firewall/VPN devices and software, managed security and virus defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single source for on-going technical support, administration, training, and security consulting.
Progent can help you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud resources.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help organizations of all sizes to design, deploy, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly challenging issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Cisco VoIP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST systems for high availability.
Progent's management team consists of seasoned professionals with decades of background providing computer consulting, technical support, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent has assembled a management team able to provide businesses with the top service value available anywhere.
Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and extensive experience with network security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts under your own brand as a transparent arm of your network consulting team.
Progent's certified security consultants can run NodeZero-based penetration tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist your business with iPhone support and iPad synchronization, or migrating to iCloud. For computer environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and able to achieve your company's business goals.
Progent's Cisco CCIE Wi-Fi network experts offer online or onsite configuration and debugging support to assist you to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office design, building structure, and anticipated workloads.
Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's team of application experts can provide in-depth support, custom programming, deployment assistance, and online classes for leading business applications that address key areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting services online, Progent can assist clients throughout the U.S. to eliminate the lost productivity and expense related to travel and on-site visits without sacrificing the high quality of consulting support.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Cisco-certified CCIE experts can help your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move efficiently from legacy switches to modern models.
ProSight Reporting is a growing line of real-time reporting utilities designed to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide the affordable services of online Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services available from Progent include evaluation of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's certified Windows Server 2022 experts can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.