Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small service firms who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation sent by every staff member to every customer. The discipline of documenting and archiving support activity allows more effective support and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from an earlier version of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment so you get maximum return on investment.
Medium-size businesses can derive all the advantages of Operations Manager and have quick access to Progent's Microsoft and Cisco Premier network support professionals. Thanks to Progent's affordably priced network support packages, medium-size organizations can select a simple co-sourcing package built around Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and remote service. For companies with line-of-business applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer mid-size company networks world-class availability, protection and productivity.
important characteristics of Dynamics GP software include a modular structure that allows you to buy only the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting services that permit you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to process data from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.
For enterprises with branches in California or any area served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco network specialists offer a variety of network support services including project planning, SOX compliance, office moves, enterprise security, system design, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent IT architect can help you plan a multi-office information system that makes smart use of co-location services and Internet data centers. Progent's Microsoft Certified consultants can help major corporations design, deploy and maintain massive rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
Microsoft 365, previously called Office 365, is Microsoft's expanding family of client productivity programs and cloud services available on a subscription basis. Microsoft 365 applications and cloud services are available in a variety of product bundles intended for markets ranging from individuals and home offices to global enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid solutions that transparently combine on-premises and cloud resources.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and based on technology first produced by Connectix, delivers the performance needed to accomplish hardware reduction, application migration, and server quarantine projects through virtualization technology in an enterprise-class computing network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application development and piloting, upgrading from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can assist your business to evaluate and deploy MS Virtual Server.
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of information system security. Progent can help implement efficient security systems that guard a small business from modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources distributed over multiple physical sites and various clouds.
Progent's Microsoft consultants offer advanced expertise in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online support services following industry best practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Services available from Progent include system design, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent applies no initialization fee and asks no monthly commitment for services provided during regular working hours. Progent's small granularity avoids large bills for quick solutions so you will not be forced to permit simple problems to fester.
Progent's work environment will allow you to become a more capable professional by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, offering an advanced network and communications architecture, running specialized software tools to enable the maximum level of service, and by streamlining our operational models for finding and maintaining customers.
Progent's IT outsourcing services provide affordable computer support for mid-size organizations. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your network technical services can smooth out expenses and minimize uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust system foundation for your vital Windows-powered applications including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's Meraki Wi-Fi AP experts offer online and on-premises support to assist organizations of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your area of high-value expertise without the continual distraction of maintaining your business network. By using smart network monitoring and by delivering online and in-person assistance as your company needs it, Progent represents an economical way for supporting an IT network that features high availability, security, and performance. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring, and Contact Center support.
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based analysis tools from SentinelOne to defend endpoint devices and physical and virtual servers against familiar and zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Power BI experts can help your business to plan, install, manage, update or debug your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid environment to run Power BI.
Microsoft Virtual Server, run on the Windows Server operating system and powered by technology originally produced by Connectix, delivers the power needed to accomplish server consolidation, application upgrade, and server isolation tasks through virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in software programming and testing, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your company to assess and integrate Microsoft Virtual Server 2005.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Windows computers with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Progent's IT outsourcing packages offer affordable network consulting for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or building a web-based business application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, permitting IT service expenses to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available system foundation for your critical applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
important characteristics of Dynamics GP accounting include a modular design that lets you buy just the functionality you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to process data from virtually any db software or desktop software into Microsoft GP, plus an open architecture that makes it easy to develop specialized programs. Progent can help you set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect key IT areas like manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to help organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or device.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory implementation. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with data security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime.
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Wi-Fi site survey and predictive modeling assist you to design, deploy and debug a Wi-Fi network customized for your environment, providing you a WLAN that has the coverage, speed, density, QoS, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi network optimized for your facilities, offering your business a wireless solution that has the reception, performance, density, data protection, and hand-off ability your company requires.
Progent can provide affordable online and on-premises consulting to assist companies of any size to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include ROI estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration technical help.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management, staff, develop an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and troubleshooting services to help your organization to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to create an enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office design, building structure, and expected network traffic.
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable services including data center migration, system installation and upgrades, network optimization, project management services, virtualization configuration, offsite network monitoring, centralized network management, application programming, disaster recovery/business continuity planning, data security evaluation, and the support of Progent's Test Lab.
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.