Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Progent's Microsoft-authorized experts can show you how to rationalize the business justification for implementing SharePoint Portal Server 2007, consult with you on the most appropriate version of SharePoint for your application, provide setup and integration services, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk support.
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a variety of cost-effective solutions for replicating and restoring vital applications such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to achieve a high level of availability and business continuity readiness at an affordable price.
Progent's network consultants can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your business, conduct pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, design and validate disaster recovery procedures that optimize network availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
Progent offers comprehensive support for every phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project design and documentation, specification of all new software and hardware required, suggested vendor sourcing, system verification at customer site or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's support group and end users.
Progentís Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and online secure computer connection to troubleshoot and resolve network problems quickly and affordably. The breadth of technical experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to appropriate experts as needed. For urgent problems, the TRC endeavors to answer your request for service within one hour.
Progentís Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate useful information, documents, and applications and to communicate with one another. It enables faster and better decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge theyíve created in a manner that makes data convenient to locate, download and apply.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progentís Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent can help your business in all phases of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
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Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact vital facets of IT such as ease of administration, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better solutions for your information system.
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft GP that support the special needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also provide expertise with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progentís Microsoft-certified consultants provide small and mid-size companies enterprise-grade consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is the new title for the change management platform previously known as Systems Management Server. System Center Configuration Manager offers a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís Microsoft certified engineers can show you how to use SMS or Configuration Manager economically for automated operating system and application deployment, security patch administration, software tracking, and software license compliance. Progent's engineers can also help you to migrate efficiently from Systems Management Server to Configuration Manager 2007.
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key areas like manageability, high availability (HA), security, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management services for Exchange Server 2013.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible IT products to improve business processes so they align more closely with your corporate goals. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and technical support services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a seamless intranet solution.
Progent's Microsoft Premier professionals can provide world-class support for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can help you plan multi-site Exchange installations or upgrades and can provide onsite personnel to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Progent provides national online help and consulting services for companies that operate Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows products. Online technical support provides maximum return for your IT budget by extending client efficiency and shortening the time charged for computer repair services. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your network issues can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP premier security specialists to assist with the most difficult system problems.
When performing IT tasks for corporate customers, Progent follows a phased methodology based on specified milestones in order to meet budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design tuning, and professional deployment. All phases are recorded to make available a detailed summary of technical services performed and to assist in downstream system support.
The QTS Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of cost-effective consulting services including colocation migration, system deployment and updates, infrastructure optimization, project management services, virtual server expertise, remote monitoring, automated system administration, application development, business continuity planning, data security evaluation, and the support of Progent's Test Lab.
Progent's Linux support experts offer small and mid-size companies and software developers help with managing and supporting Linux systems that run with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with a convenient single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD environment. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with data security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix server problems before they becomes critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class service continuity, safety and productivity.
Progent's Juniper-certified NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology systems.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.