Ransomware Protection and Recovery Solutions
Ransomware Hotline Containment-and-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT staff may be slower to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware can manage inside a victim's system, the longer it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses in the Brisbane area to identify and isolate infected devices and guard clean resources from being compromised.
If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Call Progent's Ransomware Hot Line for Emergency Support in Brisbane
For ransomware restoration expertise in Brisbane, contact Progent at
An index of content::
IT Outsourcing Example Whitepaper
IT Outsourcing Best Practices White Paper
Progent's IT outsourcing services offer affordable computer support for mid-size corporations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled manner than is feasible by amassing a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system foundation for your vital Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Dynamics GP/Great Plains Features IT Services
Emergency Microsoft GP/Great Plains Consultant
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies information and processes throughout your business, interfaces easily with other applications, and brings together employees, clients and vendors unrestricted by time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
CRISC Risk and Information Systems Control Services
Technology Professional CRISC Certified Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy based on best practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
ProSight Hosting for Virtual Servers Services
Services Virtual Machine Hosting
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital investments, system support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
Computer Consulting Android and Office 365 integration
Android remote access Support
Progent's veteran team of IT consultants and application experts have extensive background delivering online and onsite support for organizations of all sizes who want to incorporate Android phones into their information systems so that mobile clients can work together while on the go. Progent has the breadth of know-how to solve network issues that span numerous manufacturers and that represent a combination of older and current technology. Progent offers cost-effective online technical support to assist you with any stage of designing, deploying, managing and maintaining your BYOD environment. Progent can provide occasional technical support to assist you to resolve especially challenging IT problems, or Progent can provide comprehensive project management support to help you complete strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and operate Android phones securely and productively.
Network Consultants Apple OSX Tiger
Apple OSX Tiger Engineer
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad management, or moving to iCloud. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's objectives.
Router patch management Professionals
Communications device patch management Technology Professional
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Enterprise Windows 2022 Network Support
Technology Professional Relocation
For large organizations, Progent can supplement internal IT groups by offering world-class experience in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can act as a seamless nearby supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a site move or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Hornetsecurity Altaro VM Backup and VMware Remote Troubleshooting
Altaro VM Backup Cloud Management Support
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Consulting Exchange Upgrade
Exchange 2010 Upgrade Consultant Services
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick payback by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your vital communications technologies.
Microsoft Exchange Engineer
Exchange 2000 Server Upgrade Remote Technical Support
Progent is one of the most qualified information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange Server 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
IT Consultants wi-fi controller
wireless LAN controller Support and Integration
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Windows Server 2022 Clusters Sets Specialists
24/7 Windows Server 2022 migration Setup and Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
wireless VoIP phone integration Network Consultant
Best Professionals 802.11x Wireless
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Computer Engineer DoubleTake Carbonite Replication
Double-Take Software Availability Integration Services
DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a variety of affordable alternatives for replicating and restoring vital workloads including Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite products into small business IT systems to achieve a high state of availability and business continuity capability at an affordable price.
Wireless On-site Support
Windows Mobile Consulting
Progent's professionals provide experience in a variety of technologies related to mobile connectivity such as network topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified experts can save your business time and money by applying their wireless experience to show you how to choose and configure wireless access technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile appliances work more reliably.
Engineers Private Cloud Solutions
Private Cloud Virtual Datacenter Hosting Professionals
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting services are based on proven virtualization architectures that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
24x7x365 Microsoft Exchange and Outlook IT Solution Providers
Microsoft Mail Computer Network Support Group
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Support Outsourcing Hornetsecurity Altaro VM Backup Integration
Network Consultants Altaro VM Backup Cloud Management
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, install, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Fortinet Firewall Audit
ISSAP Auditor
For smaller organizations, computer security and information assurance and compliance is excessively complex to stay ahead of yet too risky to ignore. The world's largest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for smaller businesses to carry out vital security tasks successfully by providing the advantage of billable time to the nearest minute without any minimum billing for remote support. This means you can have the help of a seasoned information expert to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Microsoft Windows 2008 R2 Integration Services
Microsoft Windows 2008 R2 Computer Engineer
Microsoft Windows Server 2008 is a major step forward in making IT networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, technical support, training, staffing, network monitoring, and security engineering expertise.
Microsoft Certified Expert Office SharePoint Server 2016 On-site Support
SharePoint Portal Server Remote Support Services
Progent's Microsoft-certified experts can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to connect to, manage, share and interact with useful information, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient access across groups and more economical business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they've developed in a way that makes data easy to find, retrieve and re-use.
Power BI Premium Design Firm
Power BU Hybrid Contract Development
Progent's Power BI consultants can assist your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can assist you build and manage a local, cloud based, or hybrid network model to run Power BI.
Active Directory Admin Center Configuration
Azure AD Directory PIM Technical Support
Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to centralize identity and access management across onsite and Azure resources.
Tracking Service Costs IT Consultants
24/7/365 Service Reporting IT Consultants
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support firms who provide scant documentation or details of services done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation sent by every consultant to every client. The practice of documenting and archiving service activity allows more efficient support and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who won't release the keys to the kingdom.
wireless IP phones and Cisco Unified Communications Manager Computer Consultants
Cisco Support and Help Wi-Fi IP phone integration
Progent's Wi-Fi IP phone configuration and troubleshooting consultants offer online and on-premises support to help your organization create and maintain a Cisco wireless IP phone solution by providing services that range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
IT Consultants Exchange 2016 Mailbox migration
Microsoft Certified Exchange Server 2016 Migration Planning Consultants
Progent can help you in any and all facets of your migration to Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Offsite Workers Video Conferencing Support and Setup
Offsite Employees Video Conferencing Consulting Services
Progent can assist small and mid-size companies to configure and debug conferencing applications to allow their remote workforce to communicate productively with colleagues and customers.
Troubleshooting 24x7 Call Center
Network Engineer Network Support Help Desk
The Helpdesk service delivery structure used by Progent's Technical Response Center gives small and midsize companies an effective option to dependence on independent consultants by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 availability of urgent assistance, escalation capability to top-level experts for solving even the most difficult problems, support consistency and reliability, quick follow-up enforced by seasoned IT service administrators, a choice of convenient ways for requesting service jobs, and a high level of progress transparency enabled by ticket tracking and accessible through a web-based portal.
Supplemental Help Desk Cost Savings Troubleshooting
Virtual Helpdesk Economics Online Consulting
Progent's Help Desk management and co-management service programs help companies to save money and improve productivity.
Oracle database administration Services
MySQL WorkBench Integration Companies
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS administrator or application programmer and can help organizations of all sizes to integrate and maintain MySQL within a dependable IT infrastructure that provides advanced performance, expandability, and protection. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
Microsoft Certified Internet Security and Acceleration Server Information Technology Consulting
Expert Microsoft Certified ISA Server Engineer
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and manageability that your business needs.
Emergency Catalyst 9100 Series AP Management Integration Services
CCNP Expert Certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Professionals
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
SonicWall TZ350 Firewall Security Firms
Biggest SonicWall Firewall Cybersecurity Organization
Progent's SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and build protection into your corporate operations.
Helpdesk for Remote Workers Help and Support
Helpdesk for Remote Workforce Help and Support
Progent has 20 years of experience assisting small and mid-size companies to plan, deploy, optimize, administer, and troubleshoot computer networks that incorporate teleworkers.
SentinelOne Behavior-based Virus Detection Consultant
SentinelOne Virus Recovery Experts Network Consulting
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Support Outsourcing 64-bit Server
64-bit Migration Services
Progent's Microsoft-expert engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit desktop computing, design an affordable migration process that minimizes operational interruptions, and offer economical, expert online help to aid your organization to configure 64-bit PC desktop operating systems and application software on your existing hardware.
Technology Professional ransomware removal and restore
Consulting Ryuk ransomware protection
Progent's proven ransomware recovery experts can help you to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Online Consulting VPN
Cisco VPN Computer Consultants
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to expand with your growing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's comprehensive family of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Teleworker Solutions Engineer
Consulting Helpdesk for Telecommuters
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Troubleshooting Microsoft Forefront TMG 2010
Forefront TMG Firewall Support and Integration
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft Teams conference bridges Engineer
Consultancy Microsoft Teams with Office 365
Progent can help you to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Windows Server 2012 R2 Clustering Integration Services
Windows Server 2012 R2 Data Deduplication IT Consulting
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, create an enterprise-wide security strategy, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.
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