Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT personnel may be slower to become aware of a breach and are least able to mount a rapid and coordinated response. The more lateral progress ransomware can make within a victim's system, the longer it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to take the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can help organizations in the Virginia Beach metro area to locate and isolate breached devices and guard undamaged assets from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Virginia Beach
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively throws the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment for the decryptors required to recover scrambled files. Ransomware assaults also try to exfiltrate files and TAs demand an additional ransom for not posting this information on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.

The restoration process subsequent to ransomware attack has a number of crucial stages, most of which can proceed in parallel if the response team has enough people with the required skill sets.

  • Quarantine: This urgent first step requires blocking the lateral spread of ransomware across your IT system. The longer a ransomware attack is permitted to go unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the network to a minimal useful degree of functionality with the least downtime. This process is usually the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also requires the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the complex restoration process. Progent understands the importance of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize activity and to put essential services back online as quickly as possible.
  • Data restoration: The effort required to restore data damaged by a ransomware attack depends on the state of the network, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can take down critical databases which, if not properly closed, might have to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on SQL Server. Often some detective work could be needed to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line during the ransomware attack.
  • Implementing modern AV/ransomware protection: ProSight ASM gives small and medium-sized companies the benefits of the identical anti-virus tools deployed by some of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, mitigation, repair and analysis in one integrated platform, Progent's ProSight ASM cuts total cost of ownership, streamlines administration, and promotes rapid recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if any. Services consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; creating a clean environment; mapping and connecting drives to match exactly their pre-encryption state; and restoring machines and services.
  • Forensic analysis: This process involves discovering the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists you to assess the damage and brings to light vulnerabilities in policies or processes that need to be corrected to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensics is commonly given a high priority by the insurance provider. Since forensics can be time consuming, it is vital that other key recovery processes such as operational continuity are pursued in parallel. Progent has a large team of information technology and cybersecurity professionals with the skills needed to perform activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SBEs includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and ERP software. This broad array of expertise allows Progent to identify and integrate the surviving parts of your information system after a ransomware intrusion and rebuild them quickly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Virginia Beach
For ransomware cleanup services in the Virginia Beach area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers a wide array of affordable consulting and support services to help your company to install, integrate, repair, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for single machines or laptops or work with your business to plan and carry out a company-wide rollout of new or revised operating system platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete a company relocation or merger designed to cause minimal interruption to your productivity.

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  • Microsoft Certified Expert Windows Server 2019 and SQL Server Professional
    Windows Server 2019 Disaster Recovery Professional

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

  • Top Ranked Windows Server 2016 Information Assurance Professional Integration Windows Server 2016 Hybrid Configuration

  • Technical Support Services Wireless Security
    Computer Engineer Wireless Access Point

    Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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  • SCVMM 2012 Backup and Recovery IT Consultant
    Technical Support SCVMM 2012 Reporting

    Progent can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to upgrade from an earlier release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you get maximum return on investment.

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  • Virginia Beach Virginia Beach Microsoft Dynamics GP (Great Plains) Upgrade Expert Virginia Beach Dynamics GP Customization Expert Virginia Beach, VA
  • Virginia Beach, Southside Offsite Workforce Consulting in Virginia Beach - VoIP Solutions Consultants At Home Workers Consulting Experts near me in Virginia Beach - VoIP Systems Assistance Virginia Beach South Hampton Roads
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  • Virtual Office Microsoft Certified Freelancing Job Recruiter Home Based Cisco Consultant Telecommuter Jobs
  • Virtual Server Consultancy Virtual Server Engineer
  • VoIP Phone System Setup and Support Cisco VoIP Phones and Unified Communications Remote Support
  • Windows 2008 R2 Computer Consultants Microsoft Windows Server 2008 R2 Technology Professional
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  • Windows 8 Engineer Microsoft Windows Professionals
  • Windows Server 2008 R2 Consulting Services 24/7/365 Windows Server 2008 Hyper-VI Integration Support
  • Windows Server 2012R2 Cloud Consult 24x7 Expert Microsoft Certified Remote Support Services Windows Server 2012R2 Data Deduplication
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  • Windows Server 2016 Hybrid Solutions Online Help 24/7 Windows Server 2016 Integration IT Consultants

  • CME Support and Integration
    Cisco Experts On-site Support Unity Express

    Cisco Unified Communications Manager, originally branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX by integrating with applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite support to assist organizations of any size to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified CM support and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.

  • Windows Server 2019 Disaster Recovery On-site Support Windows Server 2019 VM Load Balancing Technology Consulting Services
  • Wireless Site Survey Troubleshooting Wi-Fi Site Survey Professionals
  • macOS Online Engineers OS X Networking Consultants
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