Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to achieve inside a target's network, the more time it takes to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help organizations in the Virginia Beach metro area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Virginia Beach
Current variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically knocks the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom payment for the decryptors needed to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional payment for not posting this information or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.

The restoration work after a ransomware penetration involves several distinct stages, the majority of which can proceed in parallel if the recovery team has a sufficient number of people with the required experience.

  • Quarantine: This urgent initial step requires blocking the lateral spread of ransomware across your IT system. The longer a ransomware assault is allowed to run unchecked, the longer and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include cutting off affected endpoint devices from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves restoring the IT system to a minimal useful degree of functionality with the least delay. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complicated recovery process. Progent appreciates the importance of working quickly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get critical resources on line again as fast as possible.
  • Data restoration: The work required to recover files damaged by a ransomware attack depends on the condition of the systems, how many files are affected, and what restore techniques are needed. Ransomware assaults can take down critical databases which, if not properly closed, might have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other business-critical platforms depend on SQL Server. Some detective work could be needed to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected during the attack. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by any user including administrators or root users. This provides an extra level of security and restoration ability in case of a successful ransomware attack.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical AV tools implemented by many of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, containment, restoration and forensics in a single integrated platform, Progent's ProSight ASM reduces TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption tool; debugging failed files; building a pristine environment; mapping and connecting datastores to match exactly their pre-encryption condition; and recovering machines and software services.
  • Forensics: This activity is aimed at learning the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to evaluate the impact and highlights vulnerabilities in security policies or work habits that should be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is commonly given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other important recovery processes such as operational continuity are performed concurrently. Progent maintains a large roster of information technology and data security professionals with the skills needed to perform the work of containment, business resumption, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite network services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP software. This scope of expertise gives Progent the ability to salvage and consolidate the undamaged parts of your IT environment after a ransomware attack and rebuild them rapidly into a functioning network. Progent has worked with top cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting in Virginia Beach
For ransomware system restoration consulting in the Virginia Beach metro area, phone Progent at 800-462-8800 or go to Contact Progent.

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