Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT personnel are likely to take longer to become aware of a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can achieve within a target's system, the more time it will require to restore basic operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineer can help organizations in the Tacoma metro area to identify and quarantine breached devices and guard undamaged assets from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Tacoma
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any accessible backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment in exchange for the decryption tools required to recover encrypted data. Ransomware attacks also attempt to exfiltrate information and hackers demand an extra payment for not posting this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.

The recovery process after a ransomware attack has several crucial phases, most of which can be performed concurrently if the response workgroup has a sufficient number of people with the required skill sets.

  • Quarantine: This time-critical first step requires blocking the lateral spread of the attack within your network. The longer a ransomware attack is permitted to run unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities include cutting off infected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a basic acceptable level of capability with the shortest possible downtime. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and protected remote access management. Progent's ransomware recovery team uses advanced collaboration tools to coordinate the complicated restoration effort. Progent understands the urgency of working rapidly, continuously, and in concert with a customer's managers and network support staff to prioritize tasks and to put essential services on line again as quickly as feasible.
  • Data restoration: The effort necessary to recover data damaged by a ransomware assault depends on the condition of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware assaults can take down critical databases which, if not carefully closed, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the ransomware assault.
  • Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring gives small and medium-sized companies the benefits of the identical anti-virus tools implemented by many of the world's largest corporations such as Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, recovery and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, streamlines administration, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Services consist of determining the type of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; receiving, reviewing, and using the decryptor tool; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to match exactly their pre-encryption state; and reprovisioning computers and services.
  • Forensics: This activity is aimed at discovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of how a ransomware attack travelled within the network assists your IT staff to assess the damage and uncovers weaknesses in rules or work habits that need to be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is commonly assigned a top priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other key activities like operational continuity are executed concurrently. Progent has an extensive team of IT and security experts with the knowledge and experience needed to perform activities for containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises IT services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This scope of skills allows Progent to salvage and consolidate the undamaged parts of your IT environment following a ransomware attack and reconstruct them rapidly into a functioning system. Progent has worked with top cyber insurance carriers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Tacoma
For ransomware system recovery services in the Tacoma metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Network monitoring commonly entails observing a network’s resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers assistance with managing and servicing UNIX and Linux networks that work with Windows-based technology.

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  • Windows Server 2019 and SQL Server Remote Troubleshooting
    Windows Server 2019 Windows Time Service Integration Support

    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

  • Security Penetration Testing Security Consultants 24/7/365 Penetration Testing Testing
  • Server Consolidation Specialists Virtual Server Consult
  • SharePoint Outsourcing SharePoint Server 2007 IT Consultants
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  • Specialist Fortinet Firewall Web Filtering
    Fortinet FortiGate Firewalls Support and Integration

    Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet FortiGate firewalls to safeguard your digital assets at the network perimeter, within the data center, at branch locations, and in the cloud.

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  • Small Business IT Outsourcing Company Cisco Tacoma Puyallup Auburn WA Cisco Network Specialist Pierce County Washington
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  • Support and Help Microsoft Hyper-V 3.0 Remote Support Services Hyper-V 3.0 Server
  • Support and Setup Microsoft Windows 7 Migration Microsoft Windows 7 Migration Online Help
  • Tacoma At Home Workers Network Security Solutions Consulting SeaTac Airport SEA Olympia, Washington Offsite Workforce Tacoma Consulting Experts - Network Security Solutions Consulting
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  • Windows Server 2008 DirectAccess IT Consultant
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    Windows Server 2008 is an important advance in making information systems more protected and available, easier to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering expertise.

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  • Juniper Junos J-Web Security Consultant
    Firewall Audit Juniper Junos Configuration

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Tacoma Ryuk Crypto-Ransomware Cleanup Federal Way, WA Tacoma Conti Ransomware System-Restoration Pierce County Washington
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  • Tacoma Teleworkers IP Voice Systems Consultants Tacoma, Pierce County At Home Workforce Tacoma Consultants - IP Voice Solutions Consulting and Support Services Federal Way, WA
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  • Tacoma, Pierce County BlackBerry Enterprise Server Small Business Computer Consultants BlackBerry BES Solution Provider SeaTac Airport SEA
  • Tacoma, WA SharePoint 2010 Support After Hours SharePoint Server 2013 Online Support Tacoma, Pierce County
  • Tacoma-Olympia Small Business Network Consulting Firm Tacoma, Washington Small Office Network Consulting
  • Technical Support Services Axapta MAS 90 Contract Programmer
  • Technical Support Services Cisco Help Desk Cisco Help Desk Troubleshooting

  • Windows Server 2019 Hybrid Integration Technology Consulting Services
    Remote Support Windows Server 2019 System Insights

    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

  • Technology Professional NLB Testing Professionals Herakles Data Center Test Lab
  • Technology Professional Nephilim ransomware forensics ransomware forensics Specialists

  • After Hours Consultants Wi-Fi Network
    Support and Help Wi-Fi

    Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, select sensible hardware and software, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your overall corporate network.

  • Technology Professional SQL 2008 Reporting Services Immediate MS SQL 2008 Online Technical Support

  • Wireless Integration Case Studies
    Example Application Wireless Integration

    Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.

  • Telepresence Computer Consulting Tandberg Telepresence Consulting
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  • Top Quality Consulting Internet of Things patch management IoT device patch management Specialist
  • Top Ranked Instant Messaging Professional Online Support Microsoft Office Communications Server 2007
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  • Universal Inbox Consultants Part-Time Jobs 24-Hour Virtual Office Microsoft Consulting Part Time Job

  • Online Support Services Exchange Server 2016 Upgrade Planning
    Microsoft Exchange Server 2016 Upgrade Online Support

    Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Urgent Amazon AWS Machine Image Contract Programming Top Quality Amazon EC2 security Development Firms

  • Mobile Application Management Specialists
    Intune SCCM Integration Remote Technical Support

    Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic case for adopting Intune for managing your web-facing mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define policies, plan and deploy test environments to confirm the benefits of Intune for your environment, install Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune deployment.

  • Urgent SQL Server 2019 and Hyper-V Troubleshooting SQL Server 2019 and Amazon Marketplace Web Service Consultant Services

  • Cisco CCIE Online System Consultants
    Cisco Security Design Consultant

    Progent can help you to deploy Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, availability, and disaster recovery.

  • VMware VDP Backup, Consultant Symantec Backup Exec Engineers

  • System Center 2016 Migration Help and Support
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    Progent has over 10 years of background configuring, maintaining and troubleshooting the core components included with Microsoft System Center and can assist your organization to design, deploy, manage, and fix your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can help you to upgrade to the current edition of System Center from a previous release or from another datacenter management platform to provide the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

  • Voice over IP Specialists Microsoft Presence Awareness Remote Support Services
  • Windows Computer Support Tacoma, WA, United States Windows Server 2019 Small Business Network Consulting Companies Pierce County Washington
  • Windows Server 2019 and SCOM Support Services Windows Server 2019 and SQL Server Support
  • Windows and Solaris Technical Consultant On-site Technical Support UNIX with Windows

  • Microsoft System Center 2016 On-site Technical Support
    Microsoft System Center 2016 Security and Compliance Setup and Support

    System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.

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