Ransomware Defense and Recovery Expertise
Ransomware Hot Line Mitigation-and-Cleanup: 800-993-9400
Ransomware Hot Line: 800-993-9400
24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to become aware of a breach and are less able to mount a quick and coordinated response. The more lateral movement ransomware is able to manage inside a victim's system, the more time it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineer can assist businesses in the Hartford metro area to identify and isolate breached servers and endpoints and protect clean resources from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.
Call Progent's Ransomware Hot Line for Urgent Help in Hartford
For ransomware cleanup expertise in Hartford, call Progent at
An index of content::
Skype for Business and Android Consultant
Microsoft Skype for Business Instant Messaging Setup and Support
Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems like Cisco Video Interop Server. Progent's certified network security experts can help you create and validate a security strategy for your Skype for Business deployment that meets government and industry requirements.
Largest CCNP Expert Certified Router Knowledge Transfer
24-7 Education Operating System
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, protected, and productive.
Setup and Support Office SharePoint Server 2010
Windows SharePoint Services Support Outsourcing
Progent's Microsoft-authorized experts can show you how to evaluate the business case for implementing SharePoint 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, provide setup and deployment expertise, help you to install MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, design a company-wide security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.
Open Now certificate expiration management Services
SSL certificate management Consulting Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of the time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
CIO Remote Support
24x7x365 CIO Support
Progent can provide the part-time or temporary services of a veteran Chief Information Officer who can provide strategic direction to assist your company pick and maintain network technology appropriate for your current needs and that can serve as a solid basis for your growth. Progent's temporary CIO services provide financial advantages to companies who want to optimize the benefits from their network investment but who are unable or unwilling to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in an ideal position to offer objective advice along with advanced technical support for building and maintaining IT solutions that match the special requirements of your business.
Virtual Helpdesk Online Troubleshooting
24/7/365 Extended Support Desk Technical Support Services
Progent’s Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Onsite Technical Support SharePoint Server 2016
SharePoint Portal Server Consultant Services
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a common location for your employees or clients to connect to, organize, share and interact with relevant data, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint environment or migrate to the latest release of SharePoint.
MySQL development Consultant Services
Oracle PL/SQL Reporting
Progent’s team of expert programmers, relational database designers, and program management consultants can assist enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with other applications such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to create, enhance, repair, or migrate web-based applications to utilize the latest advances in web technology.
24x7x365 macOS Configuration Specialists
Consulting macOS Phone-based
Progent offers national remote phone support and consulting services for companies that operate Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the most recent version of OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote network consulting provides optimum return for your IT budget by protecting client efficiency and shortening the time billed for computer repair services. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your location. In most of situations your network problems can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to help with the most challenging network issues.
Specialist SQL Server 2019 and Amazon Marketplace Web Service
SQL Server 2019 SSRS Support Services
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive information management system.
Co-managed Support Desk Consulting Services
Supplemental Service Desk Support and Integration
Progent's Standard Help Desk Services offer a complete solution that manages all facets of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle complex issues.
Immediate Microsoft Windows 2000 Support Outsourcing
Consultant Microsoft Windows 2000
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk associated with migrating to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Wave 2 wireless controller IT Consulting
802.11ax wireless controller Support and Help
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by limiting the impact of RF congestion, improving wireless uptime with rapid failover, and strengthening security by identifying threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
Lync Server 2013 Network Engineer
Lync Server 2013 Front End Server Consulting Services
Progent's Microsoft-certified consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and execute an installation of Lync Server that consolidates the administration of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to perform a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the collaborative functions of MS Office applications, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft technologies.
24x7x365 Microsoft Hyper-V 3.0 Server Virtualization Professionals
After Hours Remote Support Microsoft Hyper-V 3.0 Server Consolidation
Progent's network professionals can help you evaluate the potential advantages of Hyper-V-powered server virtualization for your company, conduct pilot implementations to validate Hyper-V's operation with your production applications, assess your network architecture for optimal performance with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to track and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and test business continuity processes that optimize system uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk services.
Firepower Management Center Support and Help
ASA and PIX Outsourcing
Progent’s Cisco-Premier technology experts offer experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent’s network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Sun Solaris Integration
After Hours Solaris Consult
Progent's Solaris family support experts offer small businesses and developers help with managing and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Citrix OpenCloud Access Consulting
Citrix XenDesktop Specialists
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the business impact of your information network; configure XenDesktop software with your servers, end-user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and provide advanced remote technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop efficiently.
Help and Support Intune and Windows 8.1
Open Now Intune Integration
Progent's Microsoft-certified Intune consultants can assist your organization to assess the business case for utilizing Microsoft Intune for administering your portable computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help your company to define security policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
Microsoft Hyper-V 3.0 Server Virtualization Consultant Services
Emergency Windows Server 2012 R2 Hyper-V 3.0 Professional
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
Security Consultancies SonicWall Gateway Security Suite
SonicWall NSA 9650 Firewall Security Contractor
Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall products including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Specialist Lync Server 2013 topology
Lync Server 2013 and Active Directory Consulting
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide online and onsite support to help you to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Advantages of IT Outsourcing Article
IT Outsourcing Example White Papers
Progent’s IT outsourcing packages offer budget-friendly computer consulting for medium-size corporations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can smooth out costs and minimize risks, allowing IT service budgets to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system architecture for your vital Windows-powered applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Windows Server Essentials Client Computer Backup Technology Professional
Microsoft Expert Windows Server Essentials Hyper-V Replica Technology Professional
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small businesses to transition from the older physical on-premises datacenter to the modern hybrid networking paradigm that combines on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and training.
Consultant Services CISA Certified Security Audit
CISA Security Audit Consultancy
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit professional able to help companies in the areas of IS audit process, IT enforcement, systems and architecture lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.
Juniper Junos CLI Cybersecurity Contractor
Juniper Junos os Cybersecurity Company
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Business Software Programming Company
Development Firm Microsoft Dynamics
If you need assistance writing, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, relational database designers, and software project managers can ensure you get the job completed on time and within your budget. Progent's seasoned software programmers offer cost-effective and efficient remote consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.
Office 365 and iPhones Technology Consulting
Urgent Consultant Services Office 365 authentication
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
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