Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to recognize a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware can manage inside a victim's network, the longer it will require to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist organizations in the Manaus area to identify and quarantine infected devices and protect clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Manaus
Modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and effectively sets the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement fee in exchange for the decryptors required to recover scrambled files. Ransomware assaults also try to exfiltrate files and TAs demand an additional ransom for not publishing this information or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a major issue according to the nature of the stolen data.

The recovery work subsequent to ransomware penetration has several crucial phases, most of which can be performed concurrently if the response workgroup has a sufficient number of members with the necessary experience.

  • Containment: This urgent initial step requires arresting the lateral progress of ransomware within your IT system. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of isolating infected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the network to a basic useful level of functionality with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a customer's management and IT group to prioritize tasks and to put vital resources on line again as fast as feasible.
  • Data restoration: The effort required to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which recovery methods are needed. Ransomware attacks can take down key databases which, if not properly shut down, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work may be needed to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware attack.
  • Deploying modern antivirus/ransomware defense: Progent's ProSight ASM gives small and mid-sized businesses the benefits of the identical anti-virus tools deployed by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, containment, restoration and forensics in one integrated platform, Progent's ASM lowers total cost of ownership, simplifies administration, and expedites operational continuity. The next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the victim and the insurance provider, if there is one. Services consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryption utility; debugging decryption problems; creating a pristine environment; remapping and connecting drives to match precisely their pre-encryption state; and recovering machines and software services.
  • Forensics: This activity is aimed at discovering the ransomware attack's storyline throughout the targeted network from beginning to end. This history of how a ransomware assault progressed within the network assists your IT staff to assess the impact and uncovers gaps in policies or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is typically given a top priority by the insurance carrier. Since forensics can be time consuming, it is critical that other important activities like business resumption are pursued in parallel. Progent maintains an extensive team of IT and security professionals with the skills needed to perform activities for containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite IT services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes consultants who have earned advanced certifications in core technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and integrate the undamaged pieces of your network after a ransomware assault and reconstruct them rapidly into an operational system. Progent has collaborated with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Manaus
For ransomware system recovery services in the Manaus area, call Progent at 800-462-8800 or visit Contact Progent.

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    For mid-size businesses who need network support, Progent offers an array of alternatives such as local help, on-line assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, site relocation support, application programming, and expert consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides expert onsite support for solving network problems rapidly and affordably.

  • Remote Technical Support Microsoft Configuration Manager 2007 24/7/365 MCSE Expert Certified SCCM 2007 Upgrade On-site Technical Support

  • Wireless Security Engineer
    Immediate Services Security

    Progent offers consulting for security testing utilities such as Microsoft Baseline Security Analyzer for performing a set of programmed network auditing scans to uncover potential security problems. Progent has broad knowledge of network auditing tools and can show you how to understand audit reports and respond appropriately. Progent can show you how to design protection into your business operations, install auditing software, plan and deploy a secure network architecture, and recommend procedures to maximize the safety of your network. Progent's security professionals are available to show you how to set up a firewall, implement safe remote connectivity to email and data, and install virtual private network. Progent's qualified security engineers can also validate the security of web applications and can run comprehensive information security assessments of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO 17799.

  • Remote Troubleshooting Aironet 3700 Access Point Aironet AP Management Remote Support
  • Remote Workers Manaus Assistance - Infrastructure Guidance Manaus, Amazonas Manaus, AM Manaus Offsite Workforce Integration Expertise
  • Remote Workforce Consulting Experts - Manaus - IP Voice Systems Consulting Experts Centro de Manaus Manaus Work from Home Employees VoIP Systems Consulting and Support Services Manaus, State of Amazonas
  • Router patch management Professionals Consultant Services Network infrastructure patch management

  • CCIE Expert Certified Catalyst 9100 Series Access Point Technical Support
    Catalyst 802.11ax Wireless Online Support

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.

  • Manaus Maze Crypto-Ransomware Removal Amazonas
  • SCCM 2016 Application Management Computer Consultants Microsoft Configuration Manager 2016 Consultant

  • Emergency Windows and UNIX Specialist
    Solaris with Windows Consulting

    Progent's UNIX platform support experts offer small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with an easy single consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • SMS Server Upgrade IT Consultant Microsoft SMS Remote Consulting
  • SQL Outsourced Programming Cybersecurity Companies MS SQL

  • Digidesign Pro Tools Learning
    Macintosh Applications Learn

    Progent's Mac experts can support the creative facets of Mac environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals offer help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.

  • SQL Server 2014 Security Engineer SQL Server 2014 In-memory OLTP Consulting Services
  • SQL Server 2017 Database Migration Online Support SQL Server 2017 Python On-site Support
  • SRST Network Consultants Award Winning 7900 Series IP Phone Help and Support
  • Security Companies Juniper Junos Network and Security Manager Computer Security Specialist Juniper Junos Configuration

  • Azure AD DS Computer Engineer
    Azure AD DS Integration

    Progentís consultants can assist you to design and implement an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to unify identity management across on-premises and Azure assets.

  • Server Management Consultant Server Management IT Consulting
  • Skype for Business and Cloud Voicemail Consultant Skype for Business Video Interop Server Specialists
  • Small Office IT Consultant Cisco Manaus, Amazonas Cisco Small Business Computer Consulting Companies Manaus, Estado do Amazonas
  • Small Office Management Technical Consulting Small Office
  • Small Office Migration Consultants Small Offices Computer Consultant
  • Small Office Network Consulting Company Small Business Tech Support For Small Business
  • Solaris Remote Professional Solaris Remote Consult
  • Specialists CRISC Risk and Information Systems Control CRISC Certified Risk and Information Systems Control Manager Engineer
  • Support Outsourcing 64-bit Server Technology Professional 64-bit Processing
  • Support and Integration Cisco Security Top PIX 500 Firewall On-site Technical Support
  • Support and Setup Catalyst Wi-Fi 6 WAP Catalyst Wireless AP Engineer

  • Small Office Network Support Service
    Microsoft Experts Consulting Services Firm Small Business

    Progent's Microsoft and Cisco premier computer engineers can provide expert help with a wide range of products and technologies and can deliver that expertise online nationwide or onsite in major cities across the country and anywhere in California. Progent provides online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, as well as the the assistance of CISSP-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has provided online troubleshooting to businesses in all 50 states in the United States.

  • System Center Operations Manager Remote Consulting Urgent Microsoft Operations Manager Technical Support
  • Technology Consulting Jabber and Skype for Business Jabber Troubleshooting Technical Support Services

  • Software Consultant Nebraska
    Minnesota Server Help

    Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and online secure network access to troubleshoot and repair network problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to competent specialists as needed. For critical issues, the Technical Response Center endeavors to respond to your request for support within one hour.

  • Technology Consulting Services BlackBerry Smartphone BlackBerry Exchange Consultant Services

  • ProSight DPS ECHO Backup and Recovery Services Support
    ProSight ECHO Data Backup and Restore Services Consulting

    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information.

  • Technology Consulting System Center 2016 Service Manager System Center 2016 and Intune Setup and Support
  • Teleworker Integration Support and Setup Remote Working Integration Support
  • Teleworkers Manaus Guidance - Call Desk Outsourcing Consulting Services Offsite Workforce Manaus Consultants - Call Desk Solutions Consulting and Support Services
  • Threat Management Gateway 2010 Remote Support Services Forefront Threat Management Gateway Professional
  • Top Antispam Technology Consulting Services Anti-Virus Installation support
  • Top Automatic Fail-over Help and Support Automatic Fail-over Online Help
  • Manaus DopplePaymer Ransomware Recovery Manaus
  • Top Quality High-Availability Failover Clustered Servers Computer Consulting SQL Server Cluster Support and Setup
  • Manaus Nephilim Crypto-Ransomware Rollback Centro, Manaus
  • Top Quality Ransomware Recovery Services ProSight IT Management Outsourcing Engineer

  • Windows 8.1 Wireless Computer Consultants
    Windows 8.1 DirectAccess Network Security Consultants

    Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to deploy, manage, and troubleshoot networks that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure testing labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects following proven methodologies.

  • Top Ranked Solaris Upgrading Solaris to Windows Upgrade Consultant
  • Top Rated Microsoft Presence Awareness IT Consultant Microsoft VoIP Outsourcing
  • Top Services CRISC Risk and Information Systems Control CRISC Certified Risk and Information Systems Control Systems Engineer Consultant
  • Top Technical Support Office 365 IDFix 24-Hour Office 365 authentication Technical Support Services
  • Urgent Tech Consulting NetBSD After Hours NetBSD Consulting Team
  • VMware NSX Topology Consult VMware NSX Architecture Consultants
  • VMware NSX Topology Professional VMware NSX Design Consultant Services
  • Watchguard Information Technology Consulting Symantec Cybersecurity Organization
  • Windows 10 Cortana Configuration Windows 10 Training Network Consultants
  • Windows 10 OneDrive Configuration 24-7 Microsoft Windows 10 SCCM Professionals
  • Windows 2019 Server Server Migration Specialists Centro, Manaus Windows Server 2012 Upgrading Manaus, AM
  • Windows 8 Professionals Microsoft Windows Consulting

  • IT Services for Service Firms Consulting
    Technology Consulting Services Consulting for Service Providers

    Progent's Reseller Program for IT Service Providers lets you use Progent's information technology engineers under your own brand as a transparent arm of your network services team.

  • Windows 8.1 Consultants Microsoft Windows 8.1 Evaluation Integration

  • 24 Hour Fortinet 200 Series Firewalls Consulting
    Fortinet FortiManager Network Engineer

    Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard all your IT resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.

  • Manaus, AM Manaus Dharma Ransomware Cleanup
  • Windows Server 2016 Multi-domain clusters Support Services Windows Server 2016 Hybrid Consultant
  • Windows Server 2019 Storage Replica Computer Engineer Windows Server 2019 Live Migration Professionals
  • Windows Server 2019 migration Online Support Windows Server 2019 Disaster Recovery Outsourcing
  • Windows Server Essentials Dashboard Engineer Windows Server Essentials Storage Spaces Consultant Services
  • Windows, UNIX, Solaris Computer Consulting UNIX, Windows Specialists
  • Work at Home Employees Manaus Consulting - Integration Assistance Manaus Manaus Work from Home Employees Integration Solutions Consulting Experts Manaus, Amazonas
  • Work from Home Employees Manaus Consulting and Support Services - Management Systems Consulting Services Manaus, AM Open Now At Home Workforce Manaus Consultants - Endpoint Management Solutions Expertise Manaus
  • iPad and Airport Consultants iPad Network Professionals
  • ransomware preparedness Engineers ransomware protection and recovery Consultant

  • Microsoft Operations Manager On-site Support
    Consult System Center MOM

    Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help your company to detect and resolve a most IT network problems before they get big enough to impact productivity.

  • wi-fi controller Support 5520 wireless controller Professionals

  • Microsoft Exchange 2010 Upgrade Services
    Exchange Server 2010 Migration Consulting Services

    Progent's Microsoft-certified consultants can deliver low-cost online and onsite help to carry out your migration to Exchange 2010, generate comprehensive documentation of your upgraded email system, train your network support team and end users to get them ramped up rapidly on Exchange Server 2010, and provide ongoing management consulting and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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