Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel are likely to be slower to become aware of a break-in and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware can make within a target's network, the more time it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Manaus area to identify and quarantine breached devices and protect undamaged resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Manaus
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement fee for the decryption tools needed to recover scrambled files. Ransomware attacks also try to exfiltrate information and TAs require an extra settlement in exchange for not publishing this information on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware incursion has several distinct phases, the majority of which can proceed concurrently if the response team has enough members with the required skill sets.

  • Containment: This time-critical first response involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is allowed to go unchecked, the more complex and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic acceptable degree of functionality with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated recovery process. Progent understands the importance of working quickly, continuously, and in concert with a customer's management and network support group to prioritize activity and to put critical services on line again as quickly as feasible.
  • Data restoration: The effort necessary to recover data impacted by a ransomware attack varies according to the state of the network, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, may need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For example, non-encrypted OST files may have survived on staff desktop computers and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same anti-virus technology used by some of the world's largest enterprises including Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning machines and services.
  • Forensics: This activity involves learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of the way a ransomware attack travelled through the network helps you to assess the impact and brings to light weaknesses in rules or processes that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensics is typically given a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other important recovery processes like business continuity are executed concurrently. Progent maintains a large team of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This broad array of expertise allows Progent to identify and integrate the undamaged parts of your information system following a ransomware attack and reconstruct them rapidly into a viable network. Progent has worked with leading cyber insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Services in Manaus
For ransomware cleanup expertise in the Manaus area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a central location for your workers or clients to access, organize, distribute and interact with useful information, files, and software and to interact with one another. SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they've developed in a way that makes data easy to locate, download and apply. Progent's SharePoint consultants can help you to manage your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Hyper-V 2016 incorporates core features initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT administration and support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.

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    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to design, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.

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    Progent's UNIX platform consulting experts provide small companies and developers support for managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's compensation model is built on revenue sharing, so similar to working as a freelance contractor, your income is entirely tied to your work effort. Certain of our consultants stress quality of life and elect to work at a more relaxed pace, using our flexible calendar to pursue individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending private time with family and friends. Other consultants use the chance to make big dollars via lots of work and long hours. Progent completely encourages either side of the spectrum and everything in between.

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    SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include planning, deployment, management, remediation, and software development services to help organizations of any size to realize fast return from their SQL Server 2014 deployment.

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    Progent's Cisco-Premier network experts provide experienced PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

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    SQL Server 2005 delivers indispensable, standardized tools to computer experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing company information and analytical programs on platforms ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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