Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel are likely to be slower to become aware of a break-in and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware can make within a target's network, the more time it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Manaus area to identify and quarantine breached devices and protect undamaged resources from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Manaus
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement fee for the decryption tools needed to recover scrambled files. Ransomware attacks also try to exfiltrate information and TAs require an extra settlement in exchange for not publishing this information on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen information.
The recovery process subsequent to ransomware incursion has several distinct phases, the majority of which can proceed concurrently if the response team has enough members with the required skill sets.
- Containment: This time-critical first response involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is allowed to go unchecked, the more complex and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This covers bringing back the network to a basic acceptable degree of functionality with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery experts use advanced collaboration tools to organize the complicated recovery process. Progent understands the importance of working quickly, continuously, and in concert with a customer's management and network support group to prioritize activity and to put critical services on line again as quickly as feasible.
- Data restoration: The effort necessary to recover data impacted by a ransomware attack varies according to the state of the network, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, may need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to locate clean data. For example, non-encrypted OST files may have survived on staff desktop computers and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same anti-virus technology used by some of the world's largest enterprises including Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning machines and services.
- Forensics: This activity involves learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of the way a ransomware attack travelled through the network helps you to assess the impact and brings to light weaknesses in rules or processes that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensics is typically given a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other important recovery processes like business continuity are executed concurrently. Progent maintains a large team of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP application software. This broad array of expertise allows Progent to identify and integrate the undamaged parts of your information system following a ransomware attack and reconstruct them rapidly into a viable network. Progent has worked with leading cyber insurance carriers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Services in Manaus
For ransomware cleanup expertise in the Manaus area, phone Progent at 800-462-8800 or go to Contact Progent.