Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff may take longer to become aware of a break-in and are least able to organize a rapid and coordinated response. The more lateral movement ransomware can make inside a target's network, the more time it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help businesses in the Manaus metro area to locate and isolate breached servers and endpoints and guard undamaged resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Manaus
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, demand a settlement payment in exchange for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers demand an extra payment for not publishing this data on the dark web. Even if you can restore your system to a tolerable date in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded data.

The recovery process subsequent to ransomware penetration has several crucial stages, most of which can be performed concurrently if the response team has a sufficient number of people with the necessary experience.

  • Quarantine: This time-critical initial step requires arresting the lateral spread of the attack across your network. The longer a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of isolating affected endpoint devices from the network to minimize the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the network to a minimal acceptable level of functionality with the least downtime. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network topology, and secure endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the complex restoration effort. Progent understands the importance of working quickly, continuously, and in unison with a customer's managers and IT group to prioritize activity and to get critical resources on line again as quickly as feasible.
  • Data recovery: The effort required to recover data impacted by a ransomware attack varies according to the state of the network, how many files are affected, and which recovery techniques are needed. Ransomware attacks can take down pivotal databases which, if not carefully closed, might need to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical applications depend on SQL Server. Some detective work could be needed to locate clean data. For example, undamaged OST files may exist on employees' PCs and laptops that were off line during the ransomware assault. Progent's Altaro VM Backup consultants can help you to utilize immutable backup for cloud storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including root users. This provides another level of security and recoverability in case of a successful ransomware attack.
  • Setting up advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the identical AV technology implemented by some of the world's largest enterprises including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, classification, mitigation, restoration and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement with the victim and the insurance provider; establishing a settlement amount and timeline with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryptor tool; debugging decryption problems; building a clean environment; remapping and reconnecting datastores to reflect exactly their pre-encryption condition; and recovering physical and virtual devices and software services.
  • Forensics: This activity involves discovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware assault progressed within the network assists you to evaluate the damage and uncovers gaps in policies or work habits that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensics is commonly assigned a high priority by the insurance provider. Since forensic analysis can be time consuming, it is critical that other important recovery processes like business continuity are executed in parallel. Progent has a large roster of IT and cybersecurity professionals with the knowledge and experience required to perform the work of containment, business continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and ERP software. This scope of skills gives Progent the ability to identify and consolidate the surviving parts of your network after a ransomware intrusion and rebuild them quickly into an operational system. Progent has worked with leading cyber insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Expertise in Manaus
For ransomware recovery expertise in the Manaus metro area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST solutions for survivability.

  • SCCM Policy Settings Support After Hours SCCM Cloud Management Gateway Computer Consulting
  • SPS 2016 Computer Consultants Windows SharePoint Services Computer Engineer
  • SQL Server 2012 Performance Tuning Engineer Power View Engineer
  • SQL Server 2019 Backup Computer Consultants Consulting SQL Server 2019 Enterprise
  • SQL Server 2019 Consulting Manaus, AM Data Recovery Microsoft SQL Server 2016
  • SQL Server 2019 Express Computer Consultants Microsoft Certified Expert Setup and Support SQL Server 2019 Enterprise
  • Manaus, Estado do Amazonas After Hours Ryuk Remote Ransomware Remediation Experts Manaus
  • Server Consolidation Remote Support Help and Support Server Virtualization
  • SharePoint Web Parts Troubleshooting SharePoint Server 2010 Integration Services
  • Small Business 500 Access Point Configuration Small Business 500 Access Point Setup and Support

  • Linux Online Specialist
    Linux Online Engineer

    Progent offers nationwide urgent help and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft products. Remote technical support offers maximum return for your IT budget by preserving client efficiency and shortening the time charged for network repair services. Advanced remote access utilities and experienced technicians and consultants allow Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the toughest network problems.

  • Small Business Server 2008 Network Consultants Configuration Small Business Server 2008
  • Small Business WAP100 AP Integration Small Business 500 AP Technical Support
  • Ryuk Remote Ransomware System-Restoration Experts Manaus Manaus, State of Amazonas
  • Snatch ransomware recovery Specialists 24-Hour Nephilim ransomware recovery Professional
  • Solaris Migration 24x7 Sun Solaris Upgrade Help
  • Specialist Windows Server 2003 Microsoft Windows 2003 Consulting
  • Suse Linux, Solaris, UNIX On-site Support Manaus, Amazonas Top Remote Consulting Suse Linux, Sun Solaris, UNIX Manaus, AM
  • System Center 2016 Azure Integration Onsite Technical Support Microsoft Certified Technical Consultant System Center 2016 and Intune

  • Amazon Marketplace Web Service programming Design Firms
    Amazon Marketplace Web Service programming Development Firms

    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

  • Technical Support Services Symantec Raptor Symantec Raptor Consulting
  • Teleworkers Manaus Consultants - Collaboration Solutions Consulting Experts Manaus, AM Telecommuters Manaus Assistance - Collaboration Solutions Consulting Experts Amazonas

  • Windows Server 2022 Container Image Support
    MCSE Expert Certified Configuration Windows Server 2022 Container Image

    Progent's certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

  • Top Quality Consultant Ryuk ransomware hot line DopplePaymer ransomware hot line Specialists
  • Top Quality Helpdesk for at Home Workforce Online Support Telecommuter Solutions IT Consultant
  • Top Rated Manaus Short Term IT Staffing Services Manaus, AM IT Staffing Temps for Network Support Groups
  • UNIX Migration Consulting Solaris-Windows Upgrade Help

  • Work at Home Network Engineer
    Troubleshooting Offsite Workers

    Progent has two decades of experience assisting small and mid-size companies to plan, implement, tune, administer, and troubleshoot IT networks that support at-home workers.

  • Manaus Spora Crypto-Ransomware Business Recovery Manaus, Amazonas
  • WatchGuard Firebox M-Series Firewall Cybersecurity Group Technical Support Services WatchGuard Firebox T70 Firewall
  • Windows 11 Installation IT Services Cisco Certified Consulting Microsoft Windows 11 Teams
  • Windows 7 Integration Information Technology Consulting Windows 7 Integration Onsite Technical Support
  • Windows 7 Upgrade Technology Consulting Services 24-Hour Windows 7 Migration Information Technology Consulting

  • Amazon MWS integration Developer Firm
    Programming Firm Amazon MWS

    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.

  • Manaus, State of Amazonas Manaus MongoLock Ransomware System-Restoration
  • Windows Applications on macOS On-site Technical Support Windows Applications on Apple Mac Integration Services
  • Windows Server 2012 R2 Computer Consultancy Firm Windows Server 2012 R2 Network Setup

  • Backup Professional
    Mozy Consult

    Progent offers economical online access to IT engineers skilled in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers consulting support for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to deploy, enhance, or maintain backup/restore solutions for a range of topologies including local, remote, cloud-based, or hybrid.

  • Windows Server 2019 Hybrid Solutions Online Troubleshooting Microsoft Experts Windows Server 2019 Windows Time Service Integration Support
  • Windows Server 2022 Disaster Recovery Technical Consultant Online Consulting Windows Server 2022
  • Manaus Sodinokibi Ransomware Operational Recovery Manaus
  • Windows Server 2022 PowerShell Support Outsourcing Windows Server 2022 Cybersecurity Technology Consulting
  • Wireless LAN Consultants WiFi 6/6E Integration Technology Professional

  • Professionals SQL 2008 Reporting Services
    Support SQL Server 2008

    Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, managing, and using company data and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

  • Work at Home Employees Manaus Consulting and Support Services - Setup Consulting Experts Manaus, Amazonas 24x7 At Home Workforce Manaus Assistance - Setup Consultants Manaus
  • Xamarin Design Firms .NET iOS Integration Firm
  • ransomware protection Services Consultants ransomware business recovery
  • ransomware virus recovery Technology Professional Engineers ransomware cleanup and file recovery

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