Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT staff may be slower to recognize a penetration and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware can achieve inside a victim's system, the more time it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware expert can help organizations in the Sarasota metro area to identify and isolate breached servers and endpoints and protect clean assets from being penetrated.
If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Response Services Available in Sarasota
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom payment for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to exfiltrate files and hackers demand an additional settlement for not publishing this data or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can pose a big issue according to the nature of the stolen data.
The recovery work subsequent to ransomware penetration has several crucial stages, most of which can proceed concurrently if the response workgroup has a sufficient number of members with the required skill sets.
- Containment: This urgent initial step requires blocking the sideways spread of the attack across your IT system. The more time a ransomware assault is permitted to go unchecked, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off infected endpoints from the rest of network to minimize the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers restoring the network to a basic acceptable degree of functionality with the least delay. This process is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to organize the complicated recovery effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's management and network support staff to prioritize activity and to put vital services back online as fast as possible.
- Data restoration: The work required to recover data damaged by a ransomware attack depends on the condition of the systems, how many files are affected, and which restore methods are required. Ransomware attacks can destroy critical databases which, if not properly shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were off line during the assault.
- Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring offers small and mid-sized businesses the benefits of the same AV tools deployed by some of the world's largest corporations including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, identification, containment, restoration and forensics in one integrated platform, ProSight ASM cuts TCO, streamlines management, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement and schedule with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and using the decryption tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting drives to match exactly their pre-attack condition; and restoring machines and software services.
- Forensics: This process involves learning the ransomware assault's storyline across the targeted network from start to finish. This history of the way a ransomware attack progressed through the network helps your IT staff to evaluate the impact and uncovers vulnerabilities in security policies or processes that should be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensic analysis is commonly assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is vital that other important activities such as operational resumption are executed concurrently. Progent has a large roster of IT and data security experts with the knowledge and experience required to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent has delivered online and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This broad array of expertise allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware intrusion and rebuild them rapidly into an operational system. Progent has worked with top insurance providers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Services in Sarasota
For ransomware recovery expertise in the Sarasota area, call Progent at 800-993-9400 or visit Contact Progent.