Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when support personnel may be slower to recognize a penetration and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to achieve within a victim's network, the more time it will require to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the Sarasota metro area to identify and quarantine breached devices and protect undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Sarasota
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any available backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee for the decryptors needed to recover scrambled files. Ransomware assaults also attempt to exfiltrate files and TAs require an extra settlement in exchange for not publishing this data on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can be a big problem according to the sensitivity of the stolen information.

The restoration work subsequent to ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the recovery workgroup has enough people with the necessary skill sets.

  • Quarantine: This time-critical initial step involves arresting the sideways progress of the attack across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes consist of cutting off infected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the network to a basic useful degree of functionality with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery team uses advanced workgroup tools to organize the complex restoration effort. Progent understands the importance of working quickly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to put critical services back online as quickly as feasible.
  • Data recovery: The work necessary to recover files impacted by a ransomware attack depends on the state of the network, how many files are affected, and which recovery methods are required. Ransomware assaults can take down key databases which, if not properly closed, might need to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical applications depend on SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and notebooks that were not connected during the assault.
  • Deploying modern AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the identical AV technology deployed by many of the world's biggest enterprises such as Netflix, Citi, and Salesforce. By providing real-time malware blocking, identification, mitigation, restoration and analysis in a single integrated platform, ProSight ASM lowers TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryption utility; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to reflect precisely their pre-encryption state; and restoring machines and services.
  • Forensic analysis: This activity involves learning the ransomware assault's progress throughout the targeted network from start to finish. This history of the way a ransomware attack travelled within the network assists your IT staff to assess the impact and uncovers gaps in security policies or processes that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is typically assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other key activities such as business continuity are executed in parallel. Progent maintains an extensive roster of information technology and cybersecurity experts with the knowledge and experience required to carry out the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP software. This breadth of skills allows Progent to identify and integrate the surviving parts of your information system following a ransomware intrusion and reconstruct them quickly into a viable network. Progent has worked with top insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Expertise in Sarasota
For ransomware recovery consulting in the Sarasota area, phone Progent at 800-462-8800 or see Contact Progent.



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