Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a break-in and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve within a target's network, the longer it will require to restore core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses in the Sarasota metro area to identify and isolate infected servers and endpoints and protect clean assets from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Sarasota
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and hackers require an extra payment in exchange for not posting this data on the dark web. Even if you can rollback your system to an acceptable point in time, exfiltration can be a big problem depending on the sensitivity of the stolen data.

The recovery work subsequent to ransomware penetration involves several distinct stages, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the required experience.

  • Quarantine: This time-critical initial response involves blocking the sideways spread of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Containment activities include cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable degree of capability with the shortest possible delay. This effort is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and safe remote access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complicated restoration process. Progent understands the importance of working quickly, tirelessly, and in concert with a customer's managers and network support group to prioritize tasks and to get critical services back online as fast as feasible.
  • Data restoration: The work necessary to restore files impacted by a ransomware attack depends on the condition of the systems, how many files are affected, and which restore techniques are required. Ransomware attacks can take down critical databases which, if not properly shut down, may need to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on employees' PCs and notebooks that were not connected during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users.
  • Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV tools used by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, classification, containment, repair and forensics in a single integrated platform, Progent's Active Security Monitoring cuts TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to reflect precisely their pre-attack state; and restoring computers and software services.
  • Forensics: This activity is aimed at learning the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware assault progressed within the network assists you to evaluate the impact and brings to light gaps in security policies or processes that should be corrected to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is commonly assigned a high priority by the insurance provider. Since forensics can be time consuming, it is vital that other important activities like operational continuity are performed concurrently. Progent has an extensive team of IT and cybersecurity professionals with the skills required to carry out the work of containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and on-premises network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP applications. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your information system after a ransomware assault and reconstruct them rapidly into an operational system. Progent has collaborated with leading cyber insurance providers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Services in Sarasota
For ransomware cleanup services in the Sarasota metro area, phone Progent at 800-462-8800 or see Contact Progent.



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