Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to be slower to recognize a penetration and are least able to mount a rapid and forceful response. The more lateral progress ransomware is able to achieve within a victim's system, the longer it takes to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help businesses in the Brighton metro area to locate and quarantine infected devices and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Brighton
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and infiltrate any available system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and basically knocks the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom fee for the decryptors required to unlock scrambled files. Ransomware assaults also try to exfiltrate information and TAs require an extra settlement in exchange for not posting this information on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can be a major problem depending on the sensitivity of the downloaded data.

The restoration work subsequent to ransomware penetration involves a number of distinct stages, most of which can be performed concurrently if the recovery team has a sufficient number of people with the required experience.

  • Quarantine: This urgent initial step involves blocking the lateral progress of ransomware across your IT system. The longer a ransomware attack is allowed to run unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities consist of cutting off affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers bringing back the network to a basic useful degree of capability with the least downtime. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to coordinate the complicated recovery effort. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's managers and network support staff to prioritize tasks and to put essential services on line again as quickly as possible.
  • Data restoration: The effort required to recover files impacted by a ransomware assault varies according to the condition of the systems, how many files are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users.
  • Setting up modern AV/ransomware protection: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same anti-virus technology implemented by some of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, classification, containment, restoration and analysis in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance provider; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging failed files; building a clean environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and recovering physical and virtual devices and services.
  • Forensics: This process involves discovering the ransomware assault's progress throughout the network from beginning to end. This history of the way a ransomware assault travelled within the network assists your IT staff to assess the damage and uncovers gaps in policies or processes that should be corrected to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is commonly given a high priority by the insurance provider. Since forensics can take time, it is essential that other key activities such as operational resumption are executed in parallel. Progent has a large roster of IT and cybersecurity experts with the skills needed to perform activities for containment, operational resumption, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered online and onsite IT services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to identify and consolidate the undamaged parts of your network following a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with top insurance providers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Services in Brighton
For ransomware system restoration expertise in the Brighton metro area, call Progent at 800-462-8800 or see Contact Progent.



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