Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a penetration and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to achieve within a victim's network, the more time it will require to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Brighton metro area to locate and isolate infected devices and protect clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Brighton
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to square one. Threat Actors, the cybercriminals responsible for ransomware assault, demand a ransom fee in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also try to exfiltrate information and TAs require an additional ransom for not posting this information on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The restoration process subsequent to ransomware penetration involves several distinct phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the required experience.

  • Quarantine: This time-critical initial step requires blocking the lateral progress of the attack across your IT system. The more time a ransomware attack is permitted to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include cutting off affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
  • System continuity: This covers bringing back the IT system to a basic acceptable level of functionality with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network topology, and secure endpoint access management. Progent's recovery team uses advanced workgroup tools to organize the multi-faceted recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize tasks and to put critical resources on line again as quickly as possible.
  • Data restoration: The effort necessary to recover files damaged by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and what recovery methods are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may have to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical platforms are powered by SQL Server. Some detective work may be needed to locate clean data. For instance, non-encrypted OST files may exist on staff PCs and notebooks that were not connected at the time of the ransomware attack. Progent's Altaro VM Backup experts can help you to deploy immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including administrators. Immutable storage provides an extra level of security and restoration ability in the event of a ransomware breach.
  • Setting up modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV technology deployed by many of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, repair and forensics in one integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and operating the decryption tool; troubleshooting failed files; building a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack state; and restoring physical and virtual devices and software services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This audit trail of the way a ransomware assault travelled through the network helps your IT staff to assess the impact and highlights gaps in security policies or work habits that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensics is commonly assigned a top priority by the insurance carrier. Since forensics can take time, it is critical that other important activities such as operational continuity are pursued concurrently. Progent has an extensive roster of IT and data security experts with the knowledge and experience required to perform the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and ERP application software. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with leading insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Brighton
For ransomware cleanup expertise in the Brighton area, phone Progent at 800-462-8800 or visit Contact Progent.



An index of content::

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