Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a breach and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to manage within a target's system, the longer it will require to restore core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can help organizations in the Brighton area to identify and quarantine breached servers and endpoints and protect clean assets from being penetrated.
If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Brighton
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment in exchange for the decryptors needed to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers demand an extra ransom for not posting this data or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.
The restoration process subsequent to ransomware penetration involves several crucial phases, the majority of which can be performed concurrently if the recovery team has enough members with the required skill sets.
- Quarantine: This time-critical initial response involves blocking the sideways spread of ransomware across your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include cutting off affected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This involves bringing back the network to a basic useful level of functionality with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and protected endpoint access management. Progent's ransomware recovery experts use advanced workgroup tools to organize the complex restoration effort. Progent appreciates the urgency of working quickly, continuously, and in concert with a customer's management and network support staff to prioritize activity and to get vital resources on line again as fast as possible.
- Data recovery: The effort required to restore files damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and which restore methods are needed. Ransomware attacks can take down pivotal databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be required to find clean data. For instance, non-encrypted OST files may exist on employees' desktop computers and laptops that were not connected during the attack.
- Setting up modern antivirus/ransomware protection: Progent's ProSight ASM gives small and mid-sized companies the advantages of the same AV technology implemented by some of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, Progent's ASM cuts TCO, simplifies administration, and promotes rapid resumption of operations. The next-generation endpoint protection engine built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match precisely their pre-attack condition; and restoring machines and software services.
- Forensics: This process involves uncovering the ransomware assault's storyline across the targeted network from start to finish. This audit trail of the way a ransomware attack travelled through the network helps you to assess the damage and brings to light vulnerabilities in security policies or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensic analysis is typically given a high priority by the insurance provider. Since forensic analysis can be time consuming, it is vital that other key recovery processes like business resumption are performed in parallel. Progent maintains an extensive team of information technology and security experts with the skills required to perform the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent has delivered remote and on-premises network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This breadth of expertise allows Progent to salvage and integrate the undamaged pieces of your IT environment following a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with leading insurance carriers including Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting Services in Brighton
For ransomware cleanup consulting in the Brighton metro area, phone Progent at 800-462-8800 or visit Contact Progent.