Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support staff may take longer to become aware of a breach and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can achieve inside a victim's system, the longer it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Brighton metro area to locate and isolate infected devices and protect undamaged assets from being penetrated.
If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Brighton
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and effectively sets the IT system back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom fee in exchange for the decryptors required to recover scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an additional payment in exchange for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can pose a big problem depending on the sensitivity of the stolen information.
The recovery work after a ransomware attack has several distinct phases, most of which can proceed in parallel if the recovery workgroup has enough people with the required experience.
- Containment: This urgent initial step involves blocking the lateral spread of ransomware within your network. The more time a ransomware assault is permitted to go unchecked, the longer and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment activities include cutting off affected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
- System continuity: This involves restoring the network to a minimal acceptable level of functionality with the least delay. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network topology, and secure endpoint access management. Progent's recovery team uses advanced collaboration platforms to organize the complicated recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize tasks and to put vital services back online as fast as feasible.
- Data restoration: The work required to recover files damaged by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what recovery methods are required. Ransomware attacks can destroy critical databases which, if not carefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Often some detective work may be required to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware assault.
- Deploying advanced antivirus/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same anti-virus technology implemented by many of the world's largest corporations such as Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, identification, mitigation, repair and forensics in one integrated platform, ProSight ASM cuts TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance carrier, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; receiving, learning, and using the decryption tool; debugging failed files; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack condition; and reprovisioning machines and software services.
- Forensics: This process involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This history of how a ransomware attack progressed through the network helps you to assess the damage and highlights gaps in security policies or processes that need to be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is typically assigned a high priority by the insurance carrier. Because forensics can be time consuming, it is essential that other key activities such as operational continuity are executed concurrently. Progent maintains an extensive roster of information technology and security experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent has provided online and on-premises network services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and ERP software. This breadth of skills allows Progent to salvage and integrate the surviving pieces of your information system following a ransomware attack and rebuild them rapidly into an operational system. Progent has collaborated with top insurance providers including Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting in Brighton
For ransomware system restoration consulting services in the Brighton area, call Progent at 800-462-8800 or see Contact Progent.