Ransomware Filtering and Restoration Expertise
Ransomware Hotline Containment-and-Data-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a network. For this reason, ransomware attacks are typically launched on weekends and at night, when support personnel are likely to be slower to become aware of a penetration and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to achieve within a victim's system, the more time it takes to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help organizations in the San Antonio metro area to identify and quarantine breached devices and protect undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware Hot Line for Urgent Support in San Antonio
For ransomware cleanup help in San Antonio, call Progent at
An index of content::
macOS Remote Consultancy
Remote Mac Technical Support Consult
Progent provides national online phone support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows technology. Progent's experts can provide Mac clients a range of IT services such as desktop support, upgrading to the latest edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote technical support provides optimum return for your IT budget by extending client efficiency and shortening the time charged for network analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security professionals to assist you with the most difficult network issues.
Consultants NetApp MetroCluster Design
MetroCluster Switch Integration Services
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 185 miles apart from each other. Progent's roster of veteran IT experts can assist your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to show compliance with information assurance standards and government requirements.
Hornetsecurity Altaro VM Backup and vCenter Remote Troubleshooting
Professional Hornetsecurity Altaro VM Backup and VMware
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
64-bit Server Computer Engineer
64-bit Server Network Consultants
Progent's Microsoft-expert engineers can help your organization to update your application servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit computing, plan an affordable upgrade process that minimizes business interruptions, and offer inexpensive, professional remote help to aid you to install 64-bit software and applications on your existing computers.
Technical Support Visual Basic for Mac
SharePoint Server and Mac Network Consultant
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Mac with Windows systems with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
Windows 11 Upgrade Consulting Services
Microsoft Windows 11 Configuration Manager Consultant
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, at-home workforce access, data and identity security, centralized provisioning, and Call Center support services.
Engineer ProSight Hosting for Virtual Servers
Consulting Services Private Cloud Solutions
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing solution that enhances network availability and security, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual server set up and supported by Progent's computer service experts.
Intune Professional
Intune App Wrapping Computer Consulting
Progent's Intune consultants can help you to assess the strategic value of adopting Intune for administering your mobile devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define policies, set up test systems to evaluate the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Operations Manager Remote Troubleshooting
Operations Manager Consulting
Medium-size businesses can derive all the advantages of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's economically priced network service packages, medium-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide medium-size business information systems world-class reliability, security and productivity.
Aironet Wi-Fi AP Management Consultant Services
Aironet 2600 Access Point Online Support Services
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite configuration and troubleshooting support to assist your organization to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace layout, construction, and expected network traffic.
Axapta Support and Help
Axapta Information Technology Consulting
In addition to offering access to Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training tailored to meet your specific requirements. Progent's consultants also can show you how to build and support a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Dynamics GP Software Engineer
Immediate Microsoft Dynamics GP ERP Remote Support
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license just the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate data from virtually any db software or desktop software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Ubiquiti UniFi WiFi network Consultants
Ubiquiti UniFi AP Professionals
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices installed across multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can assist your organization to determine the value of Ubiquiti's UniFi products for your business and help you to plan, install, manage, and troubleshoot your UniFi solution.
Microsoft Exchange 2016 Upgrade Planning Consultant
Network Consultants Exchange Server 2016 Upgrade
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft Azure firewall configuration Designer
Technology Professional Azure Hybrid integration
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
MetroCluster Management Consultancy
Open Now Engineer NetApp Disaster Recovery
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart. Progent's roster of veteran IT consultants can assist your business to design, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your disaster recovery system to verify adherence with industry standards and regulatory requirements.
Technology Consulting Windows Server 2022 Live Migration
24-Hour Windows Server 2022 upgrade Network Consultant
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Windows 2022 Hyper-V Integration Services
Expert Microsoft Certified Windows 2022 Hyper-V Online Technical Support
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Microsoft Exchange 2016 Upgrade Planning Network Engineer
Microsoft Exchange 2016 Upgrade Planning Network Consultants
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
SQL Server 2016 Express Technology Consulting Services
After Hours SQL Server Management Studio Support and Setup
SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, mobile computing support, and built-in BI. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Microsoft System Center Operations Manager Support
Computer Consulting 24x7 Network
Even if your company has a minimal network support staff and a limited IT budget, your information network can still feature the same high availability and performance that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management software for proactive monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Identity Verification Configuration
Online Consulting Duo Multi-factor Authentication
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices.
Troubleshooting Office Wireless
Network Engineer Wireless Network
Progent's wireless engineers can help small organizations plan, select, test, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that matches or excels wireline interfaces. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and deploy the wireless link solutions that match your company needs.
Remote Wireless Site Survey IT Services
Online Wireless Site Survey Support and Integration
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi network adapted to your facilities, offering your business a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your business requires.
Data Center Consulting
Information Technology Consulting Fault-tolerant Data Center
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the specific requirements of your company. High availability co-location sites are especially attractive to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum degree of fault tolerance is too expensive for the majority of small organizations. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.
Microsoft Exchange 2000 Online Troubleshooting
After Hours Exchange 2000 Migration
Progent is one of the most expert network support firms for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Microsoft Exchange Server 2000 under common situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Best Computer Consultants Shared Help Desk Ticketing Economics
Urgent Extended Support Desk Cost Savings Consultant
Progent's Help Desk Call Center management and co-management services help companies to save money and enhance productivity.
Aten IP9001 Consultants
Remote Management Consulting Services
Remote server management cards offer IT administrators complete control over a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Internet of Things patch management Services
24x7 Software patch management Technology Professional
Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Developer Firms .NET IoT
Top Ranked Engineer DotNET Web Application
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications rapidly and affordably.
24/7 Building to Building Wireless Case Study
24x7 Case Study Building to Building Wireless
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless solution offered better performance and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided protection against local interference.
Largest Microsoft Exchange Server 2016 Upgrade Setup and Support
Microsoft Exchange Server 2016 Migration Planning On-site Support
Progent can assist you in any and all phases of your migration to Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Skype for Business IM Consulting
Microsoft Skype for Business Presence Services
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified information security experts can help you design and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.
ransomware protection planning Services
Professional Hermes ransomware protection and recovery
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your company's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup system that minimizes your vulnerability to a ransomware attack and aligns with your company's requirements.
ISA 2000 Server Technical Support Services
Microsoft Firewall Consultants
Progent's Microsoft-certified ISA Server consulting experts have long experience developing ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
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