Ransomware Prevention and Cleanup Expertise
Ransomware Hotline Containment-and-Recovery: 800-993-9400
Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to be slower to become aware of a penetration and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage within a target's system, the more time it will require to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware expert can assist businesses in the Nashville area to locate and isolate infected devices and guard clean resources from being compromised.
If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.
Phone Progent's Ransomware Hot Line for Emergency Help in Nashville
For ransomware recovery help in Nashville, call Progent at
An index of content::
System Center 2016 and Office 365 Integration Remote Support Services
SCOM 2016 Network Engineer
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.
Aironet 4800 Access Point Configuration
Aironet 1600 Access Point Network Engineer
Progent's certified wireless experts can help organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, range, capacity, expandability, security and ease of management needed for transparent access between wireless and wired network infrastructure. Progent can provide affordable online and onsite consulting services for end-of-life and current 802.11ac Aironet access points and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet APs.
Skype for Business and Cloud Voicemail Professional
Skype for Business and Android Consultancy
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Network Security Consultants
Network Security Specialist
Progent offers expertise for security testing software including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to identify possible security gaps. Progent has broad experience with network analysis tools and can show you how to understand testing reports and respond appropriately. Progent can show you how to build security into your business processes, install auditing applications, plan and deploy a secure system architecture, and recommend policies to optimize the security of your network. Progent's security professionals are ready to assist you to configure a firewall, design safe remote access to email and business applications, and install virtual private network. Progent's certified security consultants can validate the protection of web-based applications and can conduct extensive information security audits of enterprise-wide security to determine your organization's compliance with key industry security standards including FISMA, PCI, and ISO.
Dynamics GP Web Services Services
Microsoft Expert Contract Development Dynamics GP App Development
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw data into valuable understanding of your company and customers.
Information Risk Assessment Professionals
Wireless Security Scan Consultant Services
Progent provides small organizations a pair of low-cost security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your network security profile which are evaluated by professional security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your current security vulnerability, and make recommendations for improvements. Progent offers two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-quality evaluations of your network's vulnerability to attack.
Specialists Virtualization
Server Virtualization Consultants
By using virtual server technology, businesses are able to operate multiple virtual machines on one actual server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing extra server equipment. Virtual servers are also the enabling technology for building private clouds, which provide major advantages including lowering the costs of capital equipment, facilities, and management while enhancing data security, network reliability, and recoverability. Other key server management technologies include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can help you with all areas of server consolidation and administration to enable your company to cut costs and conserve time.
24-Hour Network Engineer Exchange Online Archiving
Hybrid Office 365 integration Specialist
Progent can help your business to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.
Meraki Switch Stacking Remote Support
Urgent Meraki MS 300 Series Switch Online Support Services
Cisco's Meraki line of access and aggregation switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help you to design and implement a productive network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to ensure compliance, create and test a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Microsoft IT Consulting SCVMM 2012 XenServer
Consulting VMM Management Server
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you get maximum business value.
Cisco VPN Remote Consulting
CCNP Expert Certified Support and Setup Cisco RADIUS Security
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete family of products aimed at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.
Support and Integration Helpdesk Sharing
Support and Setup Shared Computer Support Help Desk
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Access Control Systems and Methodology Network Security Testing
Consulting Access Control Systems and Methodology
For small and midsize businesses, computer security and regulatory compliance can be excessively complex to stay ahead of yet too risky to ignore. The world's biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It seems like there's no place to run. Progent makes it economical for small and midsize organizations to carry out critical IT security projects effectively by providing the advantage of billable time to the closest minute without any minimum charge for remote support. You have access to a seasoned information expert to provide just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security plan.
Juniper NetScreen VPN Firewall Configuration
Juniper NetScreen 5400 Firewall Technical Support
Progent's Juniper-certified NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor environments.
Tandberg Video Conferencing Technology Professional
LifeSize 220 Series Telepresence Consultants
Progent can provide access to a senior consultant with extensive experience installing, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence technology supplier to help your company maximize the business value of your video conferencing ecosystem.
Gentoo Linux Support and Setup
Ubuntu Linux Engineers
Progent's Linux support experts provide small businesses and software developers support for administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Exchange 2016 Mailbox migration Online Help
24-7 Online Technical Support Exchange 2016 Upgrade Planning
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Best Microsoft Windows 2003 Integration Support
Consult Windows Server 2003
Progent's certified Windows Server 2003 consultants offer network support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support services include network design, installation, project management, on-premises and off-site technical support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
24x7 Meraki Switch Topology Specialists
Meraki Switch Integration
Cisco's Meraki MS line of access and aggregation switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to help you to design and implement an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security and compliance, create and validate a disaster recovery strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.
24-Hour Consultancy Database
Microsoft and Cisco Database Application Development Consultants
Progent's Microsoft-certified database consultants offer small and midsize businesses remote DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include installation and integration, application architecture and coding, management services, synchronization solutions, storage management, performance optimization, migration, security and compliance, backup/restore options, troubleshooting, and training.
24/7 virtual application delivery Consulting Services
Network Consultant virtual Windows desktops
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the strategic value of your IT system; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution effectively.
Network Health Reports Consulting Services
ProSight Network Health Assessment Engineers
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and more secure Active Directory environment. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Windows Server 2008 Security IT Consulting
Windows Server 2008 BranchCache Engineer
Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's network professionals can deliver affordable online engineering, technical support, and education services to assist your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.
virtual desktop delivery Specialists
Citrix VDI Consultants
Citrix has developed a comprehensive line of platforms that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business benefits of Citrix virtualization products and show you how to plan, test, implement, optimize, and support Citrix virtualization platforms.
Systems Management Server Online Troubleshooting
SMS Upgrade Network Consulting
Progent’s Microsoft-certified experts offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new name for the update management solution previously known as SMS Server. Configuration Manager 2007 provides a range of enhancements to SMS Server including comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch administration, software metering, and software license compliance. Progent's engineers can also assist you to migrate smoothly from Systems Management Server 2003 to Configuration Manager 2007.
Windows 2003 Remote Support
Windows 2003 Consulting Services
The service background of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with designing, deploying, managing and supporting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Office 365 Deployment Readiness Technical Support Services
Urgent Office 365 Gmail migration Remote Support Services
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.
Exchange Server 2000 Onsite Technical Support
Microsoft Expert Exchange Server 2000 Upgrade Network Consultant
Progent is one of the most expert network consulting companies for creating e-mail solutions powered by Exchange 2000. Progent specializes in helping small companies derive all the benefits of Microsoft Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
iPhone and Office 365 integration Support and Help
iPhone VPN Support Outsourcing
Progent offers affordable remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information system.
Office 365 Gmail migration Remote Technical Support
24-7 Office 365 mail flow Support and Setup
Progent can help your business to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine local and cloud resources.
IT Consulting Catalyst Switch LISP
Catalyst 3850 Switch Online Technical Support
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of bringing smart traffic control into their networks. Cisco's switching product line makes it possible to deploy capabilities to make your IT network sufficiently available to accommodate time-critical needs, scalable to facilitate growth, secure enough to protect confidential information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's Cisco certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security specialists can show you how to create a strategic protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Consulting Service Reporting
Tracking Service Costs Specialists
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who provide scant documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by each staff member to every client. The discipline of detailing and archiving support records results in more efficient service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
24/7/365 Dynamics GP System Migration Consultancy
Open Now Microsoft Dynamics GP System Migration Planning Services
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, training, and troubleshooting services since the product's original release. Progent offers top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can help your business to plan, test, and implement an efficient upgrade from a a legacy release to the current release of Dynamics GP.
Cisco Firewall Consultancy Services Group
Cisco Switch Small Business Network Consulting Services
Progent offers rapid online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic tools to provide quick and affordable troubleshooting and repair of urgent network issues.
Windows Server 2012 R2 Live Migration Network Consultant
Windows Server 2012R2 Storage Spaces Technology Consulting Services
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security strategy, automate network administration, help with creating applications, and generate and test a DR/BC plan.
Live Online Office Word Education
Online Office 365 Word Training IT Outsource
Progent's webinar training classes offer small businesses the affordability, ease, and versatility of online learning plus the effective training techniques of experienced instructors who utilize advanced technology to emulate live, participatory classrooms. Progent can provide online education for popular desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and reporting solutions such as Microsoft Dynamics GP; plus other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
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