Ransomware Prevention and Cleanup Expertise
Ransomware Hotline Mitigation-and-Cleanup: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a penetration and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to achieve inside a victim's system, the more time it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can help organizations in the Springfield area to locate and isolate infected servers and endpoints and guard undamaged resources from being compromised.
If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware 24x7 Hot Line for Emergency Support in Springfield
For ransomware restoration expertise in Springfield, contact Progent at
An index of content::
Wi-Fi Site Survey Troubleshooting
Wireless Site Survey Computer Engineer
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi LAN customized for your facilities, offering you a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite survey services for validating, optimizing, and debugging an operational Wi-Fi LAN.
24-Hour Technology Consulting Services Hybrid Office 365 and Exchange
Hybrid Microsoft 365 and Exchange Consulting Services
Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
ISA 2004 Professional
Internet Security and Acceleration Server Remote Troubleshooting
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement an installation of ISA Server 2004 that meets your information protection requirements without restricting your network.
Help and Support Barracuda Backup and VMware ESXi
Immediate Barracuda Backup Bare Metal Recovery Online Consulting
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help you to plan, configure, operate and troubleshoot a BDR solution based on Barracuda technology.
Integration Services DoubleTake Carbonite Backup
DoubleTake Carbonite Software Setup and Support
DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small and midsize companies a range of cost-effective solutions for replicating and restoring vital workloads such as Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business information systems to create an advanced level of availability and business continuity readiness at an affordable cost.
wi-fi controller On-site Technical Support
Outsourcing WLAN controller
Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by identifying threats and analyzing traffic content based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
4000 Router Online Help
24/7/365 Cisco Routers Support and Help
Cisco offers an extensive product line of routers that includes appliances designed to provide the protection, performance, and availability demanded by organizations from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Microsoft Teams SIP trunking Consult
Microsoft Teams and Cisco UC Professional
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Exchange 2016 Migration Planning Integration Services
Exchange Server 2016 Migration Planning Information Technology Consulting
Progent can help your business in all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Backup and Recovery Software Services
Engineers Apple Mac Backup
Progent offers economical remote access to IT engineers with expertise in a wide range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and workstations plus laptops and handhelds. Progent can provide consulting support for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to install, upgrade, or maintain backup/restore systems for a variety of topologies such as on-premises, remote, cloud, or a mix.
Android and Barracuda integration Consultant Services
Android backup Onsite Technical Support
Progent's seasoned team of network consultants and application specialists have extensive background providing online and onsite assistance for businesses of any size who need to integrate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent has the breadth of skills to resolve network issues that span multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent offers cost-effective remote consulting to help you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management services to help you complete strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and operate Android phones to maximize their business value.
Data Protection Manager 2016 Backup and Restore Integration Services
Microsoft DPM 2016 Online Troubleshooting
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, deploy, manage, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and within your budget.
Expert Microsoft Certified Technical Support Dynamics GP/Great Plains
Dynamics GP Software Network Consultants
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP line, offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently need, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Dynamics GP 2010 and also earlier versions of Dynamics GP/Great Plains.
Microsoft Windows 10 Assessment and Deployment Kit Engineers
Microsoft Windows 10 Professional
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and on-premises assessment and migration services for Windows 10 provided by Progent include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and ongoing consulting support.
Sun Solaris Computer Consultant
Solaris IT Services
Progent's Sun Solaris platform support experts provide small and mid-size companies and software developers help with managing and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you an easy one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Check Point ZoneAlarm Cybersecurity Firms
Check Point Power-1 Firewall Security Consultant
Progent's Check Point experts can help you select and configure Check Point Software Firewall utilities and appliances powered by Check Point's security platform to provide an economical and efficient security solution for your information network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single source for on-going network support, maintenance, training, and design services.
Top Training Professional Microsoft Outlook for Mac
Mac Office Word Training Professional
Progent offers onsite education customized for people who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac application software.
Office 365 Exchange migration Network Engineer
24x7 Exchange admin center Technology Consulting Services
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Top Catalyst Wi-Fi 6 AP Security Remote Consulting
Catalyst 9120AX Access Point IT Services
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points.
Technical Support Symantec VPN
Symantec Raptor Security Evaluation
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall/VPN technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing technical support, administration, education, and security consulting.
After Hours CISA Certified Cybersecurity Audit Engineers
CISA Certified Auditor Security Team
The Certified Information Systems Auditor accreditation is an important qualification that indicates mastery in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to assist companies in the areas of information systems audit process, information technology governance, systems and architecture ROI, IT service delivery, safeguarding of information assets, and business continuity preparedness.
Cisco Switch Support Outsourcing Services
Cisco Access Point Remote Support
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can connect to your environment using advanced remote support utilities to deliver fast and economical troubleshooting and repair of critical network problems.
Support Outsourcing Teleworker Data Protection
Engineer Teleworker Data Protection
Progent can help small and mid-size organization to plan, configure, verify and troubleshoot backup/recovery solutions to support work-from-home employees.
Microsoft Windows Server 2008 Cluster Computer Consultants
Support Outsourcing Windows 2008 Cluster Server
The cluster feature set incorporated into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and maintenance of clusters that offer greater levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, hardened protection and quorum structure, elimination of failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a business continuity plan.
ProSight Remote Desktop Management Setup and Support
Endpoint Monitoring and Reporting Specialist
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your business.
Network Recovery Nevada
Missouri Online Support Services
If your organization does not require emergency remote help but you think you will need assistance with your network in the near future, you can save time and expenses and guarantee that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.
5520 wireless controller Consulting
Technical Support Services prime infrastructure
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Top Ranked Microsoft Solutions Framework Project Methodology Small Office IT Consulting Services
Network Assessments Microsoft Solutions Framework Project Methodology
When conducting consulting projects for corporate customers, Progent uses a phased approach based on defined milestones in order to achieve budgetary, timing and technical targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert deployment. All phases are recorded to provide a detailed summary of IT services delivered and to help in ongoing system maintenance.
After Hours IT Consultant 2800 ISR Router
Support RV Series VPN Router
Cisco has designed a full product line of routers that includes appliances designed to provide the security, performance, and availability demanded by organizations from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Microsoft Hyper-V Virtual Server Administration Information Technology Consulting
Microsoft Hyper-V 3.0 Virtual Server Consultant
Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your production software, evaluate your network architecture for optimal performance with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your IT staff to monitor and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
ProSight DPS Backup and Recovery Services Consultant Services
Emergency Remote Data Backup and Restore Services Consulting
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information.
Top Rated Active Directory Multi-factor Authentication IT Consultants
Azure Active Directory MFA Consulting Services
Progent’s consultants can help you to design and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD DS and Azure AD Connect to centralize identity and access management for both on-premises and Azure assets.
SCCM 2007 Policy Settings Online Troubleshooting
SCCM 2007 Windows Server Deployment IT Consultants
Progent can help your business to maintain System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and boost productivity by ensuring that operating systems and applications are always current, tracking licensing, and monitoring resource usage profiles so you can make smart buying choices. Once your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Class Live Online Windows 10
Emergency Trainer Live Online Microsoft Access
Progent provides customized online instruction for a range of desktop applications and environments including Microsoft Office Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the benefits of traditional in-person seminars, such as immediate communication between students and teachers, but eliminates the costs of transportation and the hassle of attempting to synchronize the schedules of multiple students. Offered to individuals or groups of all sizes, Progent's virtual training permits the instructor to conduct the seminar from an online office while the clients can be spread throughout a campus or all over the country. Virtual learning deploys powerful teaching tools such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specialized subjects or extended in time and wider in coverage.
Microsoft Project Server Reporting Engineer
Classes Microsoft Project Server Workflow
Progent's Microsoft engineers offer advanced support in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable online consulting services following proven best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.
Windows Server 2016 Workgroup clusters Technical Support Services
Windows 2016 Disaster Recovery Computer Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR system built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.
24x7 HelpDesk Support
Cisco Help Desk On-site Technical Support
The Help Desk Call Center support model used by Progent's Technical Response Center gives small and midsize organizations an effective option to dependence on freelance service individuals by offering broad expertise shared by multiple engineering teams, optional 24x7 access to urgent help, escalation capability to world-class experts for handling even the most intractable issues, support consistency and dependability, prompt follow-up overseen by seasoned IT service managers, a selection of convenient mechanisms for requesting service tasks, plus a high level of process transparency made possible by ticket updates and accessible via a web portal.
Virtual Helpdesk Computer Consultants
Best Extended Service Desk Online Troubleshooting
Progent's Standard Help Desk Services provide a complete solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle complex problems.
Consultants ProSight network infrastructure documentation management
Specialist password management system
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
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