Ransomware Protection and emoval Expertise
Ransomware Hotline Containment-and-Data-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support personnel may take longer to become aware of a penetration and are less able to mount a quick and coordinated response. The more lateral movement ransomware is able to manage within a target's system, the longer it will require to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist organizations in the Springfield metro area to locate and isolate infected servers and endpoints and guard clean resources from being compromised.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware Hot Line for Emergency Support in Springfield
For ransomware restoration expertise in Springfield, call Progent at
An index of content::
Windows Server 2022 Azure Arc Technical Consultant
Windows 2022 Hyper-V Technology Consulting
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
UNIX with Windows Integration Services
UNIX, Windows Specialist
Progent can help your company to plan and execute a smooth transition from a UNIX-based information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your information and reduce business disruption by developing an effective transition plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, transition strategy and validation, Exchange migration services, data and application migration, and processor and storage system transition and consolidation.
Specialist MySQL development
MySQL Clustering Consultant Services
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software programmer and can help organizations of any size to integrate and support MySQL within a robust IT environment that provides advanced speed, scalability, and protection. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
SQL Server 2017 Backup On-site Technical Support
SQL Server 2017 Management Studio Technical Support
Progent's certified SQL Server 2017 experts can assist your organization to plan and implement a cost-effective migration from your current SQL Server deployment to SQL Server 2017.
WLAN Site Survey Support and Help
Wi-Fi Site Survey IT Services
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and onsite site survey services for validating, tuning, and troubleshooting a functioning Wi-Fi LAN.
Cisco VoIP Phones and IM On-site Technical Support
Cisco VoIP Phones and Single Number Reach Computer Consultants
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST systems for survivability.
Emergency Consultant Services County Government
Specialists Small Government
Progent has extensive experience delivering a broad range of remote network support and emergency repair services to local governments and schools across the United States. Progent is one of the pioneers in providing expert online network consulting and has delivered IT solutions to organizations in all 50 states. Remote support saves travel expenses and solves issues more quickly than on-premises service calls.
Remote Workforce Network Infrastructure Integration Support
Immediate Computer Consultants Work at Home Network Infrastructure
Progent can help small and medium-size companies to design, implement and troubleshoot the network infrastructure needed to support offsite workers.
24x7x365 Citrix XenDesktop virtual desktops Online Help
virtual Windows desktops Online Help
Citrix offers a powerful line of products that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and support Citrix solutions.
Technical Support Windows 2008 R2
Microsoft Expert Windows Server 2008 R2 Network Consulting
Windows Server 2008 represents an important advance in making information networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your business benefit fully from the enhancements incorporated into Windows Server 2008 by delivering consulting, technical support, education, temporary staffing, monitoring, and security expertise.
Mac OS X Training
Trainer Mac Office Word
Progent can provide one-on-one training customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X application software.
Lync Server 2013 Front End Pool Pairing Consultants
Professionals Lync Server 2013 and Cisco UC
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants offer remote and on-premises support services to help your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Firesight Network Consulting
Firepower Services Computer Engineer
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from compact, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent's Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Largest Virtual Call Desk Consultants
IT Consultants Call Center Sharing
Progent's Computer Helpdesk Outsourcing Services for desktop technical support are intended especially for small organizations who require fast availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consulting Services
Offsite Automated Backup Services Professional
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become lost or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Award Winning IT Consulting Firm Cisco Switch
Cisco Switch Technology Consulting Company
Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to design, deploy, administer, optimize, and troubleshoot fault-tolerant, extensible connectivity solutions suitable for shared public networks.
Offsite Employees Data Protection Computer Consulting
IT Consultants At Home Workers Data Protection
Progent can help small and medium-size businesses to plan, deploy, test and troubleshoot backup technology needed to support offsite workers.
SCCM MDM Technical Support
SCCM and Windows Server IT Consulting
System Center Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help your organization with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Antispam Subscription
Anti-Virus Design and Installation
Email Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Management technology through Progent's E-Mail Guard anti-spam and virus defense service program. Progent's expert email security consultants can show you how to devise an email safety strategy that incorporates spam filtering and anti-virus products and policies.
Meraki 802.11ax Access Point Remote Technical Support
Meraki Cloud Management Professional
Progent's Meraki wireless AP experts offer remote and on-premises support services to assist businesses of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or device.
Specialists Email Guard Data Loss Prevention
ProSight Email Data Loss Protection Consultant
Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Cybersecurity Penetration Testing Cybersecurity Company
Penetration Testing Network Consultant
Stealth intrusion testing is a key component of any comprehensive IT system security strategy. Progent's security experts can run extensive penetration checks without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether current security defense tools such as intrusion incident warnings and event log analysis are correctly configured and consistently monitored.
Dynamics GP Excel Reports Integration Firm
24x7x365 Engineer Dynamics GP Enterprise Reporting
Microsoft Dynamics GP software includes analysis and reporting features that allow you to track all business processes, sales and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can help you design reports that let you understand your business more thoroughly, converting raw data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Computer Consulting Windows, UNIX, Solaris
Windows and Solaris Computer Engineer
Progent can assist your company to plan and execute an efficient migration from a UNIX-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application software transition, and processor and mass storage migration and consolidation.
Windows 2008 Failover Cluster Server Technical Support
Windows 2008 Failover Cluster Server Online Technical Support
Progent's Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small and mid-size organizations to minimize network downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore solutions, and transparent system maintenance. Progent's business continuity experts can help you to develop and validate an efficient business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and manage resilient technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Professional Security Audit
CISA Certified Security Audit Consultancy
The CISA accreditation is an important qualification that signifies mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to help businesses in the fields of information systems audit process, information technology governance, systems and infrastructure lifecycle, IT service delivery, protection of data assets, and disaster recovery planning.
Juniper Junos CLI Technology Consulting
Cybersecurity Organizations Juniper Junos CLI
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24/7 UNIX with Windows Consultant
Online Help Windows, UNIX, Solaris
Progent can help your business to design and implement an efficient transition from a UNIX-based information environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to preserve your data and minimize business disruption by developing an efficient transition plan that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, transition strategy and validation, Microsoft Exchange migration support, data and application software transition, and server and mass storage migration and consolidation.
Internet Data Center Services
Fault Tolerant Internet Data Center Online Support Services
Progent's Data Center consultants can show you how to find high availability data centers that match the specific needs of your business. Fault tolerant Internet Data Centers are especially appealing to small companies due to of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to build an on-site data center that offers even a basic degree of fault tolerance is too expensive for the majority of small organizations. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
Support and Integration Cisco Security
Cisco Security Support
Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Microsoft Certified Outlook 2019 Professional Services
Excel 2019 Install
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that offers quick return on investment and enables better business outcomes. Progent can assist your company to interface Office or Microsoft 365 apps with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different versions of Microsoft Office and can provide live online instruction to individual users or groups.
Catalyst Switch LISP Computer Consulting
Catalyst 2940 Switch Specialists
With Catalyst switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of adding intelligence into their networks. Cisco's switching product line allows you to enable features that make your network infrastructure sufficiently available to handle time-critical requirements, scalable to facilitate growth, secure enough to guard restricted data, and capable of prioritizing and controlling traffic flows to optimize system performance. Progent's CCIE certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISM certified security specialists can show you how to develop a strategic protection policy and set up Catalyst switches so they powerfully support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Consulting Services Exchange 2016 In-Place Hold
Exchange 2016 DAG Technology Professional
Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco Certified Oracle 10g Support Services
MySQL and Windows Technology Professional
Progent's expert software programmers, database architects, and project management consultants can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database designers and software programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional data sources like Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also can provide expertise with web development technologies and can assist clients to create, enhance, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.
Microsoft Office 2000 Network Design and Consulting
Microsoft On-site IT Support
Progent applies no startup charge and requires no retainer for support services provided during normal working hours. Progent's one-minute granularity does away with big bills for fast solutions so you will not be tempted to allow simple problems to fester. .
Windows 2016 Consulting Services
Microsoft Windows Server 2022 Network Consultants
The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on experience and broad familiarity with planning and integrating seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent's consulting support can assist you with planning, deploying, administering, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
After Hours Engineer CRISC Certified Risk and Information Systems Control
CRISC Computer Security
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Project Implementation Consulting
Consulting Services Project Planning
For enterprise project management support, Progent can provide access to senior IT professionals with years of background in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients follow leading practices to ensure that major projects are completed on schedule and on budget.
Online Help Windows Server 2019 Hybrid Configuration
Microsoft Windows Server 2019 Online Consulting
Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Windows 8.1 Remote Desktop Technical Consultant
Windows 8.1 Security Technical Support Services
Progent's engineers can provide a variety of technical services to help organizations of any size to install, manage, and support networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can help design and configure testing environments to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects based on leading practices.
.NET Software Developer Firm
.NET F# Programmer
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or enhance .NET apps quickly and at low cost.
MFA and Single Sign-on (SSO) Online Support Services
Information Technology Consulting Zero Trust Security
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
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