Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel may be slower to recognize a penetration and are less able to mount a quick and forceful defense. The more lateral progress ransomware can make inside a target's network, the longer it takes to restore basic operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware expert can assist organizations in the Liverpool area to identify and isolate breached devices and protect clean resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Liverpool
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment for the decryptors required to recover encrypted data. Ransomware assaults also try to exfiltrate files and TAs demand an additional settlement for not posting this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a big problem according to the nature of the downloaded data.
The restoration work after a ransomware penetration involves several distinct stages, the majority of which can be performed concurrently if the recovery workgroup has enough members with the necessary skill sets.
- Quarantine: This urgent first step involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include cutting off infected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure remote access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complicated restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support group to prioritize activity and to get essential resources on line again as quickly as possible.
- Data restoration: The effort necessary to recover data damaged by a ransomware assault depends on the condition of the systems, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were not connected during the attack.
- Setting up advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the advantages of the same anti-virus tools implemented by many of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware blocking, classification, mitigation, repair and forensics in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines administration, and promotes rapid recovery. The next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match exactly their pre-attack condition; and restoring machines and software services.
- Forensics: This activity involves discovering the ransomware assault's progress throughout the targeted network from start to finish. This history of the way a ransomware attack progressed through the network helps your IT staff to evaluate the damage and brings to light shortcomings in security policies or work habits that should be rectified to avoid future breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is commonly assigned a top priority by the insurance carrier. Because forensic analysis can take time, it is essential that other key recovery processes such as business resumption are executed in parallel. Progent has an extensive roster of information technology and data security professionals with the skills needed to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent has provided online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SBEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP application software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your information system following a ransomware assault and reconstruct them rapidly into an operational system. Progent has worked with leading insurance carriers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Liverpool
For ransomware system restoration consulting in the Liverpool metro area, phone Progent at 800-462-8800 or go to Contact Progent.