Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff may take longer to become aware of a breach and are less able to organize a quick and coordinated response. The more lateral progress ransomware is able to make inside a target's system, the longer it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Liverpool area to identify and isolate infected devices and protect undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Liverpool
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available system restores. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and basically throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom fee for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs demand an extra payment in exchange for not publishing this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a major problem according to the nature of the downloaded data.

The recovery work after a ransomware attack has several distinct stages, the majority of which can be performed in parallel if the response team has enough members with the required experience.

  • Quarantine: This urgent first step requires arresting the sideways progress of ransomware within your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more costly the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes consist of isolating infected endpoints from the network to block the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the network to a basic useful level of functionality with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's recovery experts use advanced workgroup platforms to organize the complicated recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a client's managers and IT group to prioritize tasks and to get critical resources on line again as fast as feasible.
  • Data recovery: The work required to restore files impacted by a ransomware attack varies according to the condition of the network, the number of files that are affected, and which recovery techniques are required. Ransomware assaults can take down key databases which, if not carefully shut down, may need to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work may be required to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line during the attack.
  • Setting up advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the same AV technology implemented by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, detection, mitigation, recovery and forensics in a single integrated platform, Progent's ASM cuts TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryption utility; troubleshooting failed files; building a clean environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and restoring computers and services.
  • Forensics: This process is aimed at discovering the ransomware attack's progress across the targeted network from start to finish. This history of how a ransomware attack progressed through the network assists your IT staff to evaluate the impact and highlights gaps in rules or processes that need to be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is usually given a high priority by the cyber insurance provider. Since forensics can be time consuming, it is essential that other important recovery processes such as business continuity are performed concurrently. Progent has a large roster of information technology and security professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite network services across the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has guidance in financial management and ERP applications. This broad array of expertise allows Progent to identify and consolidate the surviving pieces of your information system after a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Consulting Services in Liverpool
For ransomware cleanup consulting in the Liverpool area, call Progent at 800-462-8800 or see Contact Progent.



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