Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel may be slower to recognize a penetration and are less able to mount a quick and forceful defense. The more lateral progress ransomware can make inside a target's network, the longer it takes to restore basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware expert can assist organizations in the Liverpool area to identify and isolate breached devices and protect clean resources from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Liverpool
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment for the decryptors required to recover encrypted data. Ransomware assaults also try to exfiltrate files and TAs demand an additional settlement for not posting this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a big problem according to the nature of the downloaded data.

The restoration work after a ransomware penetration involves several distinct stages, the majority of which can be performed concurrently if the recovery workgroup has enough members with the necessary skill sets.

  • Quarantine: This urgent first step involves arresting the sideways spread of the attack within your network. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment processes include cutting off infected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure remote access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the complicated restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support group to prioritize activity and to get essential resources on line again as quickly as possible.
  • Data restoration: The effort necessary to recover data damaged by a ransomware assault depends on the condition of the systems, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were not connected during the attack.
  • Setting up advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the advantages of the same anti-virus tools implemented by many of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware blocking, classification, mitigation, repair and forensics in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines administration, and promotes rapid recovery. The next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match exactly their pre-attack condition; and restoring machines and software services.
  • Forensics: This activity involves discovering the ransomware assault's progress throughout the targeted network from start to finish. This history of the way a ransomware attack progressed through the network helps your IT staff to evaluate the damage and brings to light shortcomings in security policies or work habits that should be rectified to avoid future breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is commonly assigned a top priority by the insurance carrier. Because forensic analysis can take time, it is essential that other key recovery processes such as business resumption are executed in parallel. Progent has an extensive roster of information technology and data security professionals with the skills needed to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SBEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP application software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your information system following a ransomware assault and reconstruct them rapidly into an operational system. Progent has worked with leading insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Liverpool
For ransomware system restoration consulting in the Liverpool metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent is one of the most qualified information technology consulting companies for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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    scom 2016 application performance monitoring Engineer

    Microsoft System Center 2016 Operations Manager helps to ensure top performance and dependable availability for critical workloads by providing unified, cross-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's consulting group can provide world-class remote and onsite expertise to assist businesses of any size to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    SQL Server 2017 and Excel Online Technical Support

    Progent's certified SQL Server 2017 consultants can help you to plan and carry out a smooth migration from your existing SQL Server environment to SQL Server 2017.

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    CCIE Certified Computer Consulting Meraki MR62 Access Point

    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.

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    Networking Consultant Cisco Network Management

    Progent's Cisco-Certified network management consultants can assist you to use Cisco's network management utilities along with a variety of powerful third-party applications to build a complete network management solution to keep your network operating smoothly, fully utilize limited resources, guard your data, recover quickly from hardware breakdown or deliberate attacks, and allow you to add or repurpose valuable resources sensibly and affordably as your company grows.

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    Dynamics GP Great Plains Accounting Integration Services

    Dynamics GP/Great Plains can help you grow and manage your business more efficiently by offering deep access to decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits including its ability to expand the presence of your organization, handle your accounting, automate financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a robust, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP software.

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    Online Support Services Microsoft Exchange and Entourage

    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and send email, examine the GAL, import addresses, synchronize calendars, and alert fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also offers customized onsite Entourage education.

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    Altaro VM Backup IT Consulting

    Altaro VM Backup offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery options for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to design, deploy, test and administer a DR system based on VMware SRM and VMware NSX.

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  • Small Office Technical Consultants Microsoft, Cisco and Security Certified Experts Small Business Consulting Services
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    Microsoft Teams mobility Specialist

    Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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  • Support Services Operations Manager Support and Setup Microsoft Operations Manager

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    On-site Technical Support Meraki

    Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.

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  • Technical Support Microsoft ISA Server 2006 ISA 2006 Firewall Professional
  • Technical Support Services Redhat Linux, Sun Solaris, UNIX Liverpool, Britain Liverpool Debian Linux, Solaris, UNIX Troubleshooting
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  • Top Meraki MR32 Access Point Configuration 24x7 Meraki MR72 Access Point Technology Consulting Services

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    Skype for Business and Quality Dashboard Consult

    Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and verify a security strategy for your Skype for Business solution that meets regulatory requirements.

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  • Troubleshooting Microsoft ISA 2004 Server Urgent ISA 2004 Enterprise Edition Server Computer Consulting
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  • VMware Workspace ONE Endpoint Management Network Consulting Company Expert Microsoft Certified Intune Mobile Device Management Onsite and Remote Support
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  • On-site Technical Support Microsoft Windows 2000
    Windows Server 2000 Upgrade

    Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can simplify network administration, provide technical support and repair, and strengthen security. Progent can also help you create, rationalize, and implement a plan to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in designing pilot programs to reduce the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and software compatibility problems.

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    Online Troubleshooting Adaptive Security Device Manager

    Progent's Cisco-certified CCIE network engineers can assist your company to manage your current PIX 500 or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

  • Windows 2000 Consultant Windows 2000 Server Network Consultant
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  • At Home Workers Cloud Integration Support and Help
    At Home Workforce Cloud Integration Troubleshooting

    Progent can help small and medium-size organizations to provision their offsite employees with transparent access to cloud applications and services.

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    Network Consultant Wi-Fi Site Survey and Design

    Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that delivers the reception, performance, density, data protection, and hand-off capability your business needs.

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