Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may take longer to recognize a penetration and are less able to organize a quick and coordinated defense. The more lateral movement ransomware is able to make within a target's system, the longer it takes to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist businesses in the Liverpool area to identify and quarantine breached devices and guard clean resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Liverpool
Current strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment in exchange for the decryptors needed to unlock scrambled files. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an extra settlement in exchange for not posting this information on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big problem according to the nature of the downloaded information.

The recovery process subsequent to ransomware attack has a number of distinct stages, the majority of which can proceed in parallel if the recovery workgroup has enough people with the required experience.

  • Quarantine: This urgent first response requires blocking the sideways spread of ransomware across your IT system. The longer a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoint devices from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the network to a minimal useful degree of capability with the least delay. This effort is usually the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the complicated recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and network support staff to prioritize activity and to put vital services on line again as fast as feasible.
  • Data restoration: The work necessary to recover files impacted by a ransomware assault depends on the condition of the network, how many files are encrypted, and which recovery techniques are needed. Ransomware assaults can destroy pivotal databases which, if not carefully closed, may need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications depend on SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
  • Implementing modern antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to give small and mid-sized businesses the benefits of the same AV technology deployed by some of the world's largest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, classification, containment, repair and forensics in a single integrated platform, ProSight ASM reduces total cost of ownership, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; building a clean environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and recovering computers and services.
  • Forensics: This activity involves uncovering the ransomware assault's storyline throughout the network from beginning to end. This history of the way a ransomware attack progressed within the network assists your IT staff to evaluate the damage and highlights weaknesses in policies or work habits that should be rectified to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensics is commonly assigned a top priority by the insurance carrier. Because forensics can take time, it is critical that other key recovery processes like business continuity are executed concurrently. Progent maintains a large roster of information technology and security professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This scope of expertise gives Progent the ability to identify and consolidate the undamaged parts of your IT environment following a ransomware attack and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Expertise in Liverpool
For ransomware cleanup consulting in the Liverpool area, phone Progent at 800-462-8800 or go to Contact Progent.



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