Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel are likely to take longer to become aware of a penetration and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can achieve inside a victim's system, the more time it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide you to take the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Liverpool metro area to locate and isolate infected servers and endpoints and guard clean assets from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Liverpool
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement payment for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an additional settlement for not publishing this information on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.

The restoration process after a ransomware penetration involves a number of distinct stages, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the required skill sets.

  • Containment: This urgent first step requires arresting the lateral progress of the attack across your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more costly the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of cutting off infected endpoint devices from the rest of network to minimize the spread, documenting the environment, and securing entry points.
  • System continuity: This involves restoring the network to a basic acceptable level of capability with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and line-of-business applications, network topology, and secure endpoint access management. Progent's recovery team uses state-of-the-art workgroup tools to organize the multi-faceted recovery process. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's management and network support staff to prioritize activity and to get critical services back online as fast as feasible.
  • Data recovery: The effort required to recover data impacted by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and what recovery methods are needed. Ransomware attacks can take down pivotal databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were off line at the time of the ransomware attack. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by anyone including root users. This provides another level of security and restoration ability in the event of a ransomware breach.
  • Setting up advanced antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same anti-virus tools implemented by many of the world's biggest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, recovery and forensics in a single integrated platform, ProSight ASM cuts total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Services consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and restoring physical and virtual devices and software services.
  • Forensic analysis: This process is aimed at uncovering the ransomware assault's storyline across the network from beginning to end. This audit trail of the way a ransomware assault progressed within the network helps you to evaluate the impact and uncovers vulnerabilities in rules or work habits that need to be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensic analysis is usually given a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is critical that other important recovery processes such as operational continuity are executed concurrently. Progent maintains a large roster of IT and security experts with the knowledge and experience required to carry out activities for containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP applications. This scope of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them quickly into a viable network. Progent has worked with top insurance providers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Liverpool
For ransomware recovery consulting in the Liverpool metro area, call Progent at 800-462-8800 or go to Contact Progent.

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