Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel may take longer to recognize a break-in and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can achieve within a target's network, the more time it takes to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the Beverly Hills metro area to identify and isolate breached servers and endpoints and protect clean assets from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Beverly Hills
Modern strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any available backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and basically knocks the IT system back to square one. Threat Actors, the cybercriminals behind a ransomware attack, demand a settlement payment in exchange for the decryption tools required to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an extra settlement for not posting this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a major problem according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware attack involves several crucial phases, the majority of which can be performed concurrently if the response workgroup has enough people with the required skill sets.

  • Quarantine: This urgent initial response involves arresting the lateral progress of the attack across your IT system. The more time a ransomware attack is permitted to run unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities include isolating affected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the IT system to a basic useful degree of capability with the least downtime. This process is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and secure endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complex restoration process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's management and IT staff to prioritize tasks and to put essential services on line again as fast as feasible.
  • Data recovery: The effort required to recover files impacted by a ransomware assault depends on the state of the network, the number of files that are affected, and which restore methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were off line during the ransomware assault.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the identical anti-virus tools implemented by many of the world's biggest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, recovery and analysis in one integrated platform, Progent's ASM cuts total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement with the victim and the insurance provider; establishing a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and operating the decryption utility; debugging failed files; building a pristine environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and restoring physical and virtual devices and software services.
  • Forensics: This process is aimed at discovering the ransomware assault's storyline throughout the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network helps you to assess the damage and brings to light gaps in security policies or processes that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is commonly given a high priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other important activities such as operational resumption are performed concurrently. Progent maintains a large roster of information technology and security experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP applications. This broad array of skills allows Progent to identify and integrate the surviving pieces of your IT environment after a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance carriers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Services in Beverly Hills
For ransomware recovery consulting services in the Beverly Hills area, phone Progent at 800-462-8800 or go to Contact Progent.



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