Ransomware Hot Line: 800-993-9400

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may take longer to recognize a break-in and are least able to organize a quick and forceful defense. The more lateral movement ransomware is able to manage inside a target's system, the longer it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineer can help businesses in the Beverly Hills metro area to locate and quarantine infected devices and protect clean assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Recovery Services Offered in Beverly Hills
Modern variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and effectively sets the IT system back to the beginning. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a ransom fee for the decryptors needed to unlock encrypted data. Ransomware attacks also attempt to exfiltrate files and TAs demand an extra settlement for not publishing this data or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can be a major problem depending on the nature of the stolen information.

The restoration process subsequent to ransomware penetration involves several distinct stages, the majority of which can proceed concurrently if the response workgroup has a sufficient number of people with the required skill sets.

  • Quarantine: This urgent initial response requires blocking the lateral spread of ransomware across your network. The longer a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of isolating affected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the IT system to a basic useful degree of capability with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business apps, network architecture, and secure endpoint access. Progent's ransomware recovery team uses advanced workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support group to prioritize tasks and to get critical resources back online as fast as possible.
  • Data recovery: The effort required to restore data damaged by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, may have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical applications are powered by SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and notebooks that were not connected during the ransomware assault.
  • Deploying modern antivirus/ransomware protection: ProSight ASM gives small and mid-sized businesses the benefits of the identical anti-virus technology used by some of the world's largest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites operational continuity. The next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the victim and the insurance provider, if there is one. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryption utility; troubleshooting failed files; creating a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption state; and reprovisioning machines and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's progress throughout the network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps your IT staff to evaluate the damage and brings to light gaps in policies or work habits that should be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensics is typically given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is essential that other key activities such as operational continuity are performed concurrently. Progent maintains an extensive roster of IT and data security experts with the skills required to perform activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes consultants who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware, and major Linux distros. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This scope of expertise allows Progent to salvage and integrate the undamaged parts of your IT environment after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with top insurance providers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Expertise in Beverly Hills
For ransomware system restoration consulting in the Beverly Hills metro area, call Progent at 800-993-9400 or visit Contact Progent.

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