Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel may take longer to become aware of a breach and are less able to organize a rapid and coordinated defense. The more lateral progress ransomware can achieve within a victim's network, the longer it takes to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the Beverly Hills area to identify and isolate breached devices and guard clean assets from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Beverly Hills
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any available system restores. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs demand an extra payment in exchange for not posting this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded data.

The restoration process subsequent to ransomware attack involves a number of crucial stages, the majority of which can be performed concurrently if the response team has enough members with the necessary experience.

  • Quarantine: This urgent initial response requires blocking the lateral spread of the attack across your IT system. The more time a ransomware assault is permitted to go unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This involves bringing back the network to a basic acceptable level of functionality with the least delay. This process is typically the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and protected remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the multi-faceted restoration process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and IT staff to prioritize activity and to put vital services on line again as fast as feasible.
  • Data recovery: The effort necessary to restore files damaged by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line at the time of the ransomware assault. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators or root users. Immutable storage provides another level of security and recoverability in case of a ransomware breach.
  • Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical anti-virus technology deployed by many of the world's largest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, Progent's ProSight ASM reduces total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryption tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-encryption condition; and restoring computers and software services.
  • Forensics: This process involves uncovering the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack progressed through the network assists you to assess the impact and uncovers shortcomings in rules or processes that need to be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other important recovery processes such as operational continuity are pursued concurrently. Progent maintains an extensive team of IT and cybersecurity professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This broad array of skills allows Progent to identify and consolidate the undamaged pieces of your IT environment following a ransomware assault and rebuild them quickly into an operational network. Progent has collaborated with top insurance providers including Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Beverly Hills
For ransomware system restoration consulting services in the Beverly Hills area, phone Progent at 800-462-8800 or visit Contact Progent.



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