Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support staff may be slower to recognize a breach and are least able to organize a rapid and forceful response. The more lateral movement ransomware can make inside a target's system, the more time it takes to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Louisville area to locate and quarantine infected devices and guard clean assets from being compromised.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Louisville
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and infiltrate any accessible backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, demand a settlement fee in exchange for the decryptors required to recover scrambled files. Ransomware assaults also try to exfiltrate files and TAs require an extra ransom for not publishing this data or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The restoration work after a ransomware attack has a number of distinct stages, the majority of which can proceed in parallel if the recovery workgroup has enough members with the necessary experience.

  • Quarantine: This time-critical initial response requires blocking the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to run unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities include cutting off affected endpoints from the rest of network to restrict the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic acceptable level of functionality with the least delay. This effort is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe remote access. Progent's recovery team uses state-of-the-art workgroup tools to organize the complex restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a client's managers and network support staff to prioritize activity and to put critical services back online as quickly as feasible.
  • Data restoration: The effort required to restore data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what restore techniques are required. Ransomware attacks can take down pivotal databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were not connected at the time of the ransomware assault. Progent's Altaro VM Backup consultants can help you to utilize immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators or root users. Immutable storage provides another level of security and restoration ability in the event of a ransomware breach.
  • Deploying modern antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the same anti-virus technology deployed by some of the world's largest corporations such as Walmart, Visa, and NASDAQ. By providing real-time malware filtering, identification, containment, repair and analysis in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption state; and recovering computers and services.
  • Forensics: This activity involves learning the ransomware assault's storyline across the network from start to finish. This audit trail of how a ransomware attack progressed within the network assists your IT staff to assess the impact and uncovers gaps in rules or work habits that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is typically given a top priority by the insurance provider. Because forensics can be time consuming, it is essential that other important recovery processes such as business resumption are performed in parallel. Progent maintains an extensive team of information technology and security experts with the skills needed to perform the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISA, CISSP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial management and ERP software. This scope of skills allows Progent to salvage and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has worked with top cyber insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Louisville
For ransomware recovery services in the Louisville area, phone Progent at 800-462-8800 or visit Contact Progent.



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  • Exchange Server 2016 Upgrade Planning Setup and Support
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    Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Progent Startup Businesses Computer Networking Progent Start-Up Company Online Troubleshooting
  • Progent Startup Companies Computer Consulting CISSP Certified Security Progent Small Offices Design Companies
  • Louisville Ryuk Remote Ransomware Cleanup Experts Louisville International Airport SDF
  • Programming MS SQL Server SQL Server Replication Technology Professional

  • Consulting Hourly Cost Technical Support Group
    Consultant Rates Design Firm

    Progent's pricing policy is to bill for online support and in-person help per minute. As a result, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and requires no monthly commitment for support services provided during normal business hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for fast repairs so you won't be forced to permit minor problems to fester.

  • Ransomware Recovery Preparedness Review Specialists Specialists Ransomware Recovery Preparedness Review
  • Redhat Linux Technology Professional PCLinuxOS Linux Consultants

  • Integration Services Mid-sized Office
    Biggest Midsize Office Network Support Consulting

    Progent provides technical support for mid-size businesses who have 100 to 250 network clients. The mid-size company or work group has typically been an overlooked part of the market for network consulting expertise. The overhead and service delivery models of major third-party support organizations make them too costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the IT support expenses of an SMB while offering the mid-size company with enterprise-level support from professional, IT consultants knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is looking for the quality of network help appropriate for a medium size office without budgeting enterprise costs, call Progent.

  • Remote Server Monitoring Remote Support Services ProSight Automatic Patch Management Troubleshooting
  • Louisville Maze Crypto-Ransomware Mitigation
  • Remote Support Android and Lync integration Integration Support Android and SharePoint integration
  • Remote Support Extended Call Center Economics Shared Help Desk Economics Computer Consulting
  • Remote Support Small Business Server 2008 Microsoft SBS Premium Add-on Support
  • Remote Workforce Expertise near Louisville - Cloud Technology Guidance Louisville, KY Louisville, United States Louisville Offsite Workforce Cloud Technology Consulting and Support Services
  • Remote Workforce Louisville Consulting Experts - Help Desk Call Center Solutions Guidance Louisville Kentucky Teleworkers Consulting and Support Services in Louisville - Call Desk Augmentation Guidance Louisville Kentucky

  • Windows 2008 R2 On-site Technical Support
    Microsoft Windows Server 2008 R2 Technology Professional

    Windows Server 2008 represents a major advance in making information systems more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, staffing, monitoring, and security engineering services.

  • Louisville, Jefferson County Urgent Louisville WannaCry Crypto-Ransomware Recovery
  • Risk Assessment Remote Troubleshooting CRISC Certified Onsite Technical Support
  • Ryuk ransomware cleanup Consultants LockBit ransomware recovery Professionals
  • SMS Server 2003 Migration Information Technology Consulting Consultant Systems Management Server

  • Consulting BlackBerry Redirector
    24/7 Integration Services RIM BlackBerry Exchange

    Progent can provide the expertise of RIM BlackBerry-premier consultants who can assist small companies to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology productively into their information system.

  • Award Winning Louisville Ransomware Remediation Services Louisville International Airport SDF
  • SMTP Network Support Service Spam Filtering Information Technology Consulting
  • Server patch management Consult iPhone patch management Specialist
  • SharePoint Online Remote Support SharePoint Designer 2013 Online Technical Support
  • Signature-matching Virus Protection Consulting Services ProSight Phishing Protection Professional
  • Small Business IT Support Firms Small Office Small Office Small Business IT Consulting Firm

  • Online Support Hornetsecurity Altaro VM Backup Replication
    24-7 Altaro VM Backup Verification Consulting

    Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to assist you to design, install, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.

  • Small Office Network Specialist Small Business Technical Support Firm
  • Solaris Consult Linux Consultant Services
  • Solaris Firewall Configuration Solaris Network Security Auditing
  • Specialists Cisco TelePresence System 3210 Radvision XT5000 Consultancy

  • Microsoft Exchange Server 2016 Upgrade Network Consultants
    Microsoft Exchange 2016 Migration Planning Professionals

    Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Support and Help ProSight Remote Server Monitoring ProSight Remote Server Management Remote Technical Support
  • Support and Integration Microsoft ISA Server 2006 ISA 2006 Firewall Services
  • System Center 2016 Orchestrator Help and Support Computer Consultants SCSM 2016
  • System Center Operations Manager Remote Consulting Remote Network Monitoring Support Outsourcing
  • Systems Management Server Setup and Support Microsoft SMS Server Migration Remote Support
  • Technical Support WatchGuard Firebox M370 Firewall Cybersecurity Firms WatchGuard Firebox M4800 Firewall
  • Technology Consulting MS Dynamics NAV Support and Integration Microsoft Dynamics NAV

  • Consultant Services Exchange 2019 Disaster Recovery
    Exchange 2019 Server Network Consultants

    Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.

  • Top Louisville Maze Crypto-Ransomware Remediation Jefferson County Kentucky
  • Teleworker Network Infrastructure Outsourcing Consultant Services Remote Workers Network Infrastructure
  • Top Apple macOS and OS X Integration Services Apple iPhone Specialist
  • Top Quality Hornetsecurity 365 Total Backup Support and Integration Hornetsecurity Altaro M365 SharePoint Backup Help and Support
  • Top Ranked WLAN controller Consultant DNA Center Network Consultants
  • Top Rated Exchange 2013 Voice Mail Engineers Immediate Exchange 2013 SharePoint integration Integration Support
  • Top Security Professional PIX Firewall Migration Consulting Services
  • Unified Attendant Console Computer Consulting Unified Attendant Console Technical Support Services
  • Urgent NetApp MetroCluster Consulting Services 24 Hour Engineers MetroCluster Switch Integration

  • Urgent Firepower Services Computer Consultant
    Cisco ASA Configuration Online Consulting

    Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

  • WLAN Site Survey Online Support Services Wi-Fi RF Coverage Maps Online Support
  • Windows Knowledge Transfer Cisco Experts Router Education
  • Windows Server 2008 DirectAccess Online Troubleshooting Windows Server 2008 Security Consulting
  • Windows Server 2012R2 Multitenancy Computer Consultants Windows Server 2012R2 Private Cloud Online Technical Support

  • Cloud Migration Network Support Consultants
    Cloud Migration Computer Consulting Group

    Progent imposes no startup charge and requires no retainer for services provided during regular business hours. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to permit less critical problems to stay unaddressed. .

  • Windows Server 2019 Fault Domains Remote Technical Support After Hours Windows Server 2019 Migration Engineer
  • Windows and UNIX Consult Windows and UNIX Consult
  • Work at Home Employees Louisville Expertise - Endpoint Management Solutions Consulting Services Louisville, Jefferson County Work at Home Employees Louisville Consulting Services - Management Tools Expertise Louisville International Airport SDF
  • Work at Home Integration Small Office IT Consultants Penetration Testing IT Service Provider
  • Louisville 24/7 Louisville MongoLock Crypto-Ransomware Business Recovery
  • domain expiration management Engineers Urgent ProSight IP address management Consultants
  • iOS patch management Consultancy Wi-Fi access point patch management Consulting
  • prime infrastructure Integration Onsite Technical Support wireless controller
  • wireless IP phone integration Computer Engineer 802.11 6/6E Wireless Outsourcing

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