Shreveport Ransomware Protection and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support staff may be slower to become aware of a breach and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to manage inside a victim's system, the longer it takes to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help businesses in the Shreveport metro area to locate and quarantine infected servers and endpoints and protect undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Shreveport
Current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated recovery almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom payment for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an extra settlement in exchange for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a big problem according to the nature of the stolen data.

The recovery work subsequent to ransomware incursion involves several distinct stages, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.

• Quarantine: This urgent first step involves arresting the sideways progress of ransomware within your network. The more time a ransomware attack is allowed to run unchecked, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities consist of isolating affected endpoints from the network to block the contagion, documenting the environment, and protecting entry points.
• System continuity: This involves restoring the network to a minimal useful level of functionality with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the complex recovery effort. Progent understands the importance of working rapidly, continuously, and in concert with a client's management and network support group to prioritize tasks and to get vital resources back online as quickly as possible.
• Data restoration: The work necessary to recover data damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and which restore techniques are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Some detective work could be required to find clean data. For instance, undamaged OST files may have survived on staff desktop computers and notebooks that were not connected at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Setting up advanced antivirus/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the identical AV tools used by many of the world's largest corporations such as Walmart, Citi, and NASDAQ. By providing in-line malware filtering, identification, containment, repair and analysis in one integrated platform, ProSight ASM reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Activities include determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryptor utility; debugging decryption problems; building a clean environment; mapping and reconnecting drives to reflect precisely their pre-attack state; and recovering computers and software services.
• Forensics: This activity involves uncovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware assault progressed within the network helps your IT staff to assess the impact and highlights gaps in policies or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is usually assigned a top priority by the insurance provider. Because forensics can take time, it is vital that other key recovery processes like business resumption are executed in parallel. Progent maintains a large team of IT and cybersecurity experts with the knowledge and experience needed to perform activities for containment, business resumption, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Restoration Consulting in Shreveport
For ransomware recovery services in the Shreveport metro area, phone Progent at 800-462-8800 or go to Contact Progent.