Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel may be slower to recognize a break-in and are least able to organize a rapid and forceful response. The more lateral movement ransomware is able to achieve within a victim's system, the more time it will require to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can help businesses in the Adelaide area to identify and isolate infected devices and guard clean resources from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Adelaide
Modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and invade any accessible system restores. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware attack, demand a settlement fee in exchange for the decryptors required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an additional settlement for not posting this data on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.

The restoration work after a ransomware penetration has several distinct stages, the majority of which can be performed concurrently if the recovery workgroup has a sufficient number of people with the required skill sets.

  • Containment: This urgent first response requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment activities consist of isolating infected endpoint devices from the network to restrict the spread, documenting the environment, and securing entry points.
  • System continuity: This covers restoring the network to a basic useful level of functionality with the least downtime. This process is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated restoration effort. Progent appreciates the urgency of working quickly, continuously, and in unison with a customer's managers and IT staff to prioritize activity and to put essential resources on line again as fast as feasible.
  • Data recovery: The work required to restore files damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and what recovery methods are needed. Ransomware attacks can take down critical databases which, if not properly closed, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be needed to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the ransomware assault. Progent's Altaro VM Backup experts can help you to utilize immutability for cloud object storage, allowing tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators. Immutable storage adds an extra level of security and recoverability in the event of a successful ransomware attack.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical anti-virus tools used by many of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By delivering in-line malware blocking, identification, containment, repair and forensics in a single integrated platform, Progent's ASM cuts TCO, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Services include determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and using the decryptor utility; debugging decryption problems; creating a clean environment; remapping and reconnecting drives to reflect precisely their pre-attack state; and recovering computers and services.
  • Forensics: This process is aimed at learning the ransomware assault's progress throughout the targeted network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps you to evaluate the impact and highlights vulnerabilities in rules or work habits that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensics is commonly given a top priority by the cyber insurance provider. Since forensics can take time, it is vital that other key activities like operational continuity are pursued concurrently. Progent has a large team of information technology and security experts with the knowledge and experience needed to carry out activities for containment, operational continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This breadth of expertise allows Progent to salvage and integrate the surviving parts of your network following a ransomware attack and rebuild them rapidly into an operational network. Progent has collaborated with top cyber insurance carriers including Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Adelaide
For ransomware system restoration services in the Adelaide metro area, call Progent at 800-462-8800 or see Contact Progent.

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