Ransomware Hot Line: 800-993-9400

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff may take longer to recognize a breach and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve within a target's network, the more time it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware expert can help businesses in the Adelaide area to identify and quarantine infected servers and endpoints and protect undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Expertise Offered in Adelaide
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryptors required to unlock encrypted files. Ransomware assaults also try to exfiltrate files and hackers demand an additional payment for not publishing this data on the dark web. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a big issue depending on the sensitivity of the downloaded information.

The recovery process after a ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the recovery workgroup has enough people with the required skill sets.

  • Containment: This urgent initial step requires blocking the sideways progress of the attack within your IT system. The longer a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment processes include cutting off affected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the network to a minimal useful degree of functionality with the shortest possible downtime. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the complicated restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to get essential resources back online as fast as feasible.
  • Data restoration: The effort necessary to recover data impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and what restore techniques are needed. Ransomware attacks can destroy key databases which, if not properly closed, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other business-critical applications are powered by Microsoft SQL Server. Some detective work may be required to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line at the time of the attack.
  • Implementing modern AV/ransomware protection: ProSight ASM offers small and mid-sized companies the benefits of the same anti-virus technology used by many of the world's largest corporations including Walmart, Visa, and Salesforce. By delivering in-line malware filtering, identification, containment, recovery and analysis in one integrated platform, Progent's ASM reduces total cost of ownership, simplifies management, and expedites recovery. The next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; debugging decryption problems; building a pristine environment; mapping and reconnecting drives to match precisely their pre-attack state; and recovering computers and software services.
  • Forensic analysis: This process involves discovering the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack progressed through the network helps you to evaluate the damage and uncovers vulnerabilities in security policies or work habits that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is commonly given a top priority by the insurance provider. Since forensic analysis can take time, it is vital that other important activities such as operational continuity are performed concurrently. Progent has an extensive roster of information technology and security professionals with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite network services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This scope of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment following a ransomware assault and reconstruct them quickly into a viable system. Progent has worked with leading cyber insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Adelaide
For ransomware system restoration consulting in the Adelaide metro area, phone Progent at 800-993-9400 or visit Contact Progent.



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