Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff may be slower to recognize a penetration and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can manage within a target's system, the more time it will require to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help businesses in the Adelaide metro area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Adelaide
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment in exchange for the decryptors required to recover encrypted files. Ransomware assaults also attempt to exfiltrate information and hackers demand an extra ransom for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big problem depending on the sensitivity of the stolen information.

The recovery process subsequent to ransomware breach has several distinct phases, most of which can proceed in parallel if the recovery team has a sufficient number of people with the necessary experience.

  • Quarantine: This time-critical initial step requires blocking the lateral progress of the attack within your IT system. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine processes consist of cutting off infected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This covers restoring the network to a basic useful level of capability with the least downtime. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe remote access management. Progent's recovery experts use advanced collaboration platforms to organize the multi-faceted restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's managers and IT group to prioritize tasks and to put vital services on line again as quickly as feasible.
  • Data restoration: The effort required to restore files impacted by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
  • Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical anti-virus technology implemented by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, classification, containment, recovery and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This requires working closely with the victim and the insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; creating a pristine environment; remapping and connecting datastores to match exactly their pre-encryption condition; and restoring physical and virtual devices and software services.
  • Forensics: This activity is aimed at discovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware assault travelled within the network assists you to assess the damage and brings to light gaps in rules or processes that need to be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensics is commonly given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other important recovery processes such as operational continuity are performed concurrently. Progent has a large team of information technology and data security professionals with the knowledge and experience required to carry out the work of containment, business resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This scope of expertise gives Progent the ability to identify and integrate the surviving pieces of your information system following a ransomware assault and rebuild them quickly into a functioning system. Progent has worked with top cyber insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Expertise in Adelaide
For ransomware cleanup consulting services in the Adelaide area, phone Progent at 800-462-8800 or visit Contact Progent.



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  • SQL Server 2019 Security and Compliance Troubleshooting Microsoft Certified Partner SQL Server 2019 Machine Learning Server IT Consultants
  • SentinelOne Endpoint Virus Immunization Specialists SentinelOne Singularity Complete Integration Professionals
  • SentinelOne Vigilance Respond MDR Reseller Support SentinelOne Singularity Complete Integration Services
  • Server Virtualization Remote Consulting Server Consolidation Network Consultant
  • Services Documentation Support and Integration Online Support Services Documentation

  • Amazon MWS Integration
    Amazon Marketplace Web Service development training Integration

    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

  • SharePoint Server 2007 On-site Support Office SharePoint Server 2007 IT Consulting
  • Small Business IT Support GWAS CCSI installation and Administration

  • Microsoft 365 Exchange Online and on-premises Exchange Network Consultants
    24/7/365 Microsoft 365 Deployment Readiness Online Support

    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.

  • Small Office Support and Help Small Business Specialists
  • Top Quality Adelaide Snatch Ransomware Rollback Adelaide
  • Solaris Remote Consulting Consulting Services Solaris Remote
  • Solaris Remote Troubleshooting 24 Hour Solaris Specialist
  • Solaris with Windows Specialists UNIX, Windows Engineers
  • SonicWall NSA 9650 Firewall Network Security Auditor SonicWall VPN Consultants
  • Specialist Apple Mac and Windows Word for Mac Online Support Services
  • Specialist Herakles Colocation Center Test Lab Bandwidth Throttling Test Lab Consultant
  • Specialists Aironet 1500 Access Point Aironet 3600 Access Point Network Consulting

  • Clustering Windows Server 2008 Information Technology Consulting
    Windows Server 2008 Failover Clustering Network Consultants

    The server cluster feature set built into the high-end editions of MS Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and administration of clusters that offer greater levels of network dependability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, plan and execute an installation, train your IT staff to manage your cluster environment, deliver continuing consulting and support services, and create and validate a disaster recovery plan.

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  • Support ProSight Windows Server Management ProSight Windows Server Management Specialists
  • Symantec Raptor Security Group 24-7 Symantec Firewall Network Security Auditing

  • Open Now Exchange 2013 eDiscovery Outsourcing
    Exchange 2013 Unified communications Technology Consulting

    Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect key areas such as manageability, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange 2013.

  • Symantec VPN IT Services Symantec VelociRaptor Security Consultants
  • Symantec VPN Security Consultant Symantec VelociRaptor Security Evaluation

  • Troubleshooting ProSight Automatic Network Mapping
    ProSight Network Infrastructure Monitoring IT Consultants

    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating complex management activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding appliances that need critical software patches, or isolating performance problems.

  • 24-7 Adelaide WannaCry Crypto-Ransomware Remediation
  • System Center Operations Manager Integration Services Microsoft System Center Operations Manager Integration Support
  • Technical Support Services SQL Server SQL 2008 Reporting Services Programming Firm
  • Top Adelaide Maze Crypto-Ransomware Removal Adelaide
  • Temporary Network Support Staffing Services Consulting Experts South Australia Adelaide Short Term IT Staffing Help Adelaide, SA
  • Top Integration Consultants Nebraska Top Quality Technology Consultancy Firm Montana
  • Top Rated Adelaide Snatch Crypto-Ransomware System-Rebuild Adelaide Maze Crypto-Ransomware System-Restoration Adelaide
  • Top Rated Support and Help System Center 2012 Configuration Manager SCCM 2012 Windows 2010 Provisioning IT Consultants
  • Trend Micro Scanmail Technical Support Companies 24x7x365 Email Mobile Access IT Outsourcing Companies
  • Adelaide Ransomware Rollback Experts Adelaide
  • Troubleshooting Fault Tolerant Internet Connection Configuration Disaster Recovery
  • Urgent Consultant Patch management services iPhone patch management Consulting
  • Urgent Sodinokibi ransomware hot line Consultancy DopplePaymer ransomware hot line Technology Professional
  • VMware Cross vCenter NSX Specialists VMware vCenter Orchestrator Technology Professional
  • VMware Infrastructure Consultants VMware Cross vCenter NSX Consult
  • Vermont Migration Consulting Florida Small Business Computer Consultant
  • WLAN Site Survey Support and Setup Wi-Fi Site Survey Help and Support
  • Windows 2000 Server On-site Support Microsoft Windows 2000 Technology Consulting Services
  • Windows Server 2012 R2 Server Manager Support and Setup Remote Support Windows Server 2012R2 Server Manager
  • Windows Server 2019 Software Load Balancing Computer Engineer Windows Server 2019 Disaster Recovery On-site Support

  • Service Provider Cisco Security
    Cisco Switch Network Consulting Companies

    Progent can assist your organization to utilize Cisco's infrastructure technology to build a solid basis for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas such as resource utilization, security and compliance, manageability, reliability, and recoverability.

  • Adelaide Nephilim Ransomware Mitigation
  • Windows and UNIX Consultancy Windows, UNIX, Solaris Network Consultants
  • Wireless Technical Support Wireless EMail Computer Consulting
  • Work at Home Employees Adelaide Guidance - Cloud Integration Technology Expertise Emergency Adelaide Offsite Workforce Cloud Integration Solutions Guidance
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