Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a penetration and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can make within a target's network, the longer it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help organizations in the San Juan metro area to identify and quarantine breached servers and endpoints and guard undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in San Juan
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. So-called Threat Actors, the hackers responsible for ransomware attack, demand a ransom fee for the decryption tools needed to recover encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional ransom in exchange for not posting this data or selling it. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a big problem depending on the sensitivity of the stolen data.

The restoration work after a ransomware attack has several crucial stages, the majority of which can be performed in parallel if the response team has enough members with the necessary experience.

  • Quarantine: This time-critical first step requires arresting the sideways spread of the attack across your network. The longer a ransomware assault is permitted to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment activities include isolating affected endpoint devices from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the IT system to a minimal useful level of functionality with the least delay. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This project also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and protected remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to coordinate the complicated recovery process. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's management and network support group to prioritize activity and to put critical resources on line again as fast as possible.
  • Data restoration: The effort required to recover files impacted by a ransomware assault varies according to the state of the systems, how many files are encrypted, and which restore methods are required. Ransomware assaults can take down key databases which, if not properly closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected during the attack.
  • Deploying advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical anti-virus tools implemented by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware blocking, identification, containment, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption utility; debugging failed files; building a pristine environment; mapping and reconnecting drives to match exactly their pre-encryption state; and reprovisioning computers and software services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed within the network assists you to evaluate the damage and brings to light shortcomings in policies or work habits that should be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is vital that other key activities such as business continuity are executed in parallel. Progent has an extensive team of IT and cybersecurity professionals with the skills needed to carry out activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of expertise allows Progent to identify and consolidate the undamaged pieces of your information system following a ransomware assault and reconstruct them quickly into a functioning network. Progent has collaborated with leading insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in San Juan
For ransomware system restoration services in the San Juan metro area, call Progent at 800-462-8800 or see Contact Progent.



An index of content::

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  • Software patch management services Consultants Internet of Things patch management Consult
  • Solaris Online Server Install Linux Online Engineer

  • 24-Hour Cisco Firepower AVC Integration Support
    Cisco ASA Firepower On-site Support

    Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.

  • Specialists Microsoft Windows 7 Online Troubleshooting Windows 7 Training
  • Specialists Windows and UNIX Windows and Solaris Information Technology Consulting
  • Support and Help SMS Server Upgrade Remote Support Systems Management Server
  • Support and Setup 64-bit Upgrade 64-bit Processing Consulting Services

  • Mid-sized Office Network Support
    Top CISA Certified Security Expert Midsize Business System Consultants

    Progent provides IT support for mid-size companies with 100 to 250 network users. The mid-size company or office has typically been an underserved part of the market for IT support expertise. The overhead and service access models of large outside support firms make them excessively costly for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose complexity and capability are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance costs of an SMB while offering the mid-size company with big-company support from certified, IT consultants knowledgeable in a wide range of midsized business technologies. If your medium size organization or small business is looking for levels of IT support needed for a medium size organization without budgeting big-company costs, you need Progent.

  • Support and Setup Proxim Wireless LAN Network Consultants
  • Symantec VPN Testing Security Consultants Symantec VPN

  • Security Architecture Engineers
    Security Architecture Technology Professional

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and significant experience with information security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.

  • System Center 2016 Business Continuity Online Support Support Outsourcing System Center 2016 Security and Compliance
  • System Center MOM Consultancy MOM 2007 Online Troubleshooting
  • Technical Support Windows Server 2019 Live Migration Urgent Computer Consultant Windows Server 2019 Hybrid Integration
  • Telecommuter Services Outsourcing Telecommuter Services Onsite Technical Support
  • Telecommuters Consulting Experts near me in San Juan - Integration Assistance San Juan Work at Home Employees Consulting near San Juan - Integration Solutions Consulting San Juan-Caribbean
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  • Top Rated Microsoft Certified Expert Windows 8.1 Help Desk Online Technical Support Computer Consultancy Firms Windows 8.1 DirectAccess
  • UNIX Specialists Solaris Technical Support Services

  • Professionals Altaro VM Backup Encryption
    Biggest Consultant Services Altaro VM Backup Cloud Management

    Altaro VM Backup provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

  • UNIX Upgrading UNIX Upgrade Consulting
  • Urgent Exchange 2003 Server Upgrade Consulting Exchange 2003 Server Upgrade Integration Support
  • Urgent Phone Support Integration Services Information Technology Consulting 24x7 Support

  • Dynamics GP Accounting Consultant
    Microsoft Dynamics GP Technical Support

    Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Dynamics GP line, provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently need, with the option to add clients and increase functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to install, configure and manage Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.

  • San Juan Netwalker Crypto-Ransomware Mitigation
  • Virtual Server Technology Consultant Virtual Server Technology Professionals

  • MCSE Expert Certified Exchange 2007 Technical Support Services
    Exchange Server 2007 Online Consulting

    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.

  • Virtual Support Desk Integration Virtual Helpdesk Support and Integration

  • Virtual Server Professional
    Server Management Professionals

    Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more leveraged utilization of servers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual servers include resource consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and affordable quarantine of program development or pilot testing systems from production systems.

  • Virus Protection Technology Consulting Services Computer Consultancy Firm Email Security and Virus Protection
  • Wave 2 Wi-Fi controller Support 2500 Wireless Controller Consultants
  • Windows 11 Power Automate Outsourcing Consulting Services Windows 11
  • Windows 2003 Server Setup and Support Microsoft Certified Partner Windows Server 2003 Services
  • Windows Server 2012 R2 upgrade Engineers Consultants Windows Server 2012 R2 Cloud
  • Windows Server 2016 Integration Consultants Windows Server 2016 Storage Spaces Direct Online Help
  • Windows Server 2016 Small Office IT Consultants Windows Server 2019 Onsite and Remote Support San Juan, Puerto Rico
  • Wireless Security Scan Consultant Services Information Risk Evaluation Services
  • XenServer Virtualization Specialists Citrix Server Management Technology Professional
  • iPad Online Consulting iCloud Technical Support
  • prime infrastructure Technical Consultant 2500 Wireless Controller Network Consultants
  • San Juan Locky Crypto-Ransomware Data-Recovery Puerto Rico

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