Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel are likely to take longer to recognize a penetration and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can manage within a victim's network, the longer it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the San Juan area to locate and isolate breached devices and guard clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in San Juan
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement fee for the decryption tools required to recover scrambled data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an extra payment in exchange for not posting this data or selling it. Even if you can restore your system to a tolerable point in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack has a number of crucial phases, most of which can proceed concurrently if the response team has enough people with the required experience.

  • Containment: This time-critical initial response involves blocking the lateral spread of ransomware within your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes include cutting off infected endpoints from the network to minimize the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers restoring the network to a basic useful degree of functionality with the least delay. This process is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and secure endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the complicated restoration process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to put critical resources on line again as fast as possible.
  • Data restoration: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and which restore techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical platforms are powered by SQL Server. Some detective work may be required to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup experts can assist you to deploy immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators or root users. This adds an extra level of protection and recoverability in case of a successful ransomware attack.
  • Implementing advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the identical AV technology implemented by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, containment, repair and analysis in a single integrated platform, Progent's ASM lowers TCO, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if any. Services include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryption utility; debugging decryption problems; creating a pristine environment; remapping and reconnecting drives to reflect precisely their pre-attack condition; and restoring computers and services.
  • Forensics: This activity involves uncovering the ransomware assault's storyline across the network from beginning to end. This history of how a ransomware attack travelled through the network helps you to evaluate the damage and brings to light gaps in policies or work habits that need to be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is usually assigned a high priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important activities like operational resumption are pursued concurrently. Progent has a large team of information technology and data security experts with the skills required to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP applications. This breadth of expertise gives Progent the ability to salvage and integrate the surviving pieces of your network after a ransomware intrusion and rebuild them rapidly into a viable network. Progent has collaborated with top insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Services in San Juan
For ransomware recovery services in the San Juan area, phone Progent at 800-462-8800 or see Contact Progent.



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    Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations control, capacity planning, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to maintain your older Dynamics NAV system or upgrade efficiently to a cloud-based, local, or hybrid deployment.

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  • Emergency IT Outsourcing Group Information Systems Security Architecture Professional (ISSAP)
    CCIE Voice Small Office Computer Consultant

    Progent offers clients the services of engineers who have earned some of the IT industry's most prized credentials. Progent thinks that clients deserve to know that their computer support providers have formal training as well as broad practical field experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications such as the CCIE brings priority for substantially superior vendor assistance than is offered to uncertified consultants, enabling Progent to deliver customers a higher class of computer service. In addition, major credentials such as CISM or CISSP for network security can help corporate clients to demonstrate compliance with regulatory demands by using the services of accredited industry experts.

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  • Network Security Test CISA Certified
    CISA Cybersecurity Audit Engineers

    The Certified Information Systems Auditor credential is a globally recognized qualification that indicates mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant trained to help businesses in the areas of information systems audit services, IT administration, network assets and architecture ROI, information technology support, protection of information assets, and disaster recovery preparedness.

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  • Small Business Network Consulting Firm Award Winning Cisco Certified Networking Specialist Small Business
  • Small Company Consulting Small Business Network Engineer
  • Small Government Cisco Consultants County Government Cisco Consulting
  • Small Office Small Office Server Support Small Business Network Security Consulting
  • SonicWall TZ400 Firewall Network Security Testing SonicWall TZ600 Firewall Security Certification
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  • SMS Migration Computer Consultants
    Online Support Microsoft SMS Server

    Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you develop efficient processes and policies to manage handheld computers and smart mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, processes and IT products to keep your IT network safe.

  • Support and Setup Microsoft Dynamics 365 Finance and Supply Chain Emergency Design ERP
  • System Consulting Microsoft Consulting Best Practices Company-wide Standards for Best Practices Computer Consultancy Company

  • Computer Consulting SCCM 2016 Boundary Groups
    SCCM 2016 Asset Management Support and Setup

    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

  • Tech Outsourcing Microsoft Microsoft Office 2000 Information Technology Consulting Firms
  • Technical Consultant Exchange 2010 Configuration Exchange 2010 Configuration Consultants

  • Outlook Web App and iPad Support Outsourcing
    Mac and Exchange Technology Consulting

    Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send email, search the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage education.

  • San Juan Ryuk Remote Crypto-Ransomware Removal Services San Juan-Caribbean
  • Technical Support Services Microsoft Windows 2008 Windows Server 2012 R2 Engineer
  • Technology Professional Slackware Linux Immediate Gentoo Linux Support Outsourcing
  • Telecommuter Collaboration Technical Consultant Offsite Workforce Collaboration On-site Technical Support
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  • Top Ranked Integration Services SharePoint Server 2013 Puerto Rico, US Microsoft SharePoint Technical Support San Juan
  • Top Ranked San Juan Crypto-Ransomware Remediation San Juan-Caribbean, USA 24x7 San Juan Ransomware Removal Help San Juan
  • Urgent At Home Workforce San Juan Consulting - Video Conferencing Systems Consulting Experts San Juan San Juan Work from Home Employees Conferencing Solutions Consulting
  • Urgent Specialists Mac Online macOS Troubleshooting Consultant Services

  • 24x7 Hornetsecurity Altaro VM Backup and VMware ESXi Support Outsourcing
    IT Consultant Altaro VM Backup Troubleshooting

    Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to help you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.

  • Virtualization Technology Professional Mission Critical IT Applications Support and Setup
  • Voice over IP Consultant MCSE Expert Certified Computer Consultants VoIP
  • WatchGuard Firebox M370 Firewall Testing WatchGuard Firebox T45 Firewall Cybersecurity Group
  • Windows 2019 Hyper-V Professional Windows Server 2019 and SQL Server Computer Engineer
  • San Juan Netwalker Crypto-Ransomware Repair San Juan
  • Windows 7 Evaluation Configuration Windows 7 IT Consultant
  • Windows On-site IT Support San Juan, Puerto Rico System Consulting Windows Server 2016 Puerto Rico

  • Windows Server 2022 Hyper-V Network Engineer
    Microsoft Certified Specialists Windows Server 2022 Encrypted Networks

    Progent's certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.

  • Windows Server 2012R2 Computer Consultant Largest Windows Server 2012 R2 Hyper-V Onsite Technical Support
  • Windows Server 2012R2 Hyper-V Virtual Switch IT Consulting Windows Server 2012 R2 Hyper-V Virtual Switch Technology Consulting Services
  • Windows Server 2016 Hybrid Cloud Integration Online Technical Support Windows Server 2016 Hybrid Solutions Outsourcing
  • Wireless Internet Configuration Setup and Support 802.11ax Upgrade
  • Work at Home Data Protection Remote Support Services At Home Workforce Data Protection Support and Help

  • iPad and Outlook Web App Technology Consulting Services
    Outlook Web App and iPad Online Support Services

    Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, examine the GAL, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.

  • Work at Home Remote Technical Support Helpdesk for Remote Workers Remote Support

  • Ryuk ransomware hot line Specialist
    Dharma ransomware hot line Consulting

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800

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  • Award Winning Independent MCSE Contractor From Home Job
    Remote Support Jobs Freelance EDI Consultants

    Our Experts Group offers consulting in important fields such as Apple OS networking and programs; Expertise for Linux, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, EDI, and client portal design and deployment; DBM support and performance help; Management intelligence expertise; and Telecommunications systems consulting.

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  • wireless IP phones and Aironet APs Online Consulting CCDP Certified 802.11 6/6E Wireless Access Point Network Consultants

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