Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel may take longer to become aware of a break-in and are least able to organize a quick and forceful response. The more lateral progress ransomware is able to achieve within a target's system, the longer it takes to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Tukwila metro area to locate and quarantine breached servers and endpoints and protect undamaged assets from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Tukwila
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and attack any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and basically sets the datacenter back to the beginning. Threat Actors, the cybercriminals behind a ransomware assault, insist on a ransom payment in exchange for the decryptors required to recover encrypted files. Ransomware assaults also try to exfiltrate information and TAs require an additional payment in exchange for not publishing this information on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can be a big issue depending on the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack involves several crucial phases, the majority of which can proceed in parallel if the recovery workgroup has enough people with the necessary skill sets.

  • Containment: This time-critical first step requires blocking the lateral progress of the attack across your IT system. The more time a ransomware assault is allowed to run unrestricted, the longer and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include cutting off infected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a basic useful level of capability with the least downtime. This effort is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network architecture, and protected endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complex restoration effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's managers and IT staff to prioritize tasks and to get vital resources on line again as quickly as feasible.
  • Data restoration: The effort necessary to recover data damaged by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical applications are powered by SQL Server. Some detective work could be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were off line at the time of the attack. Progent's Altaro VM Backup experts can help you to deploy immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including root users. Immutable storage provides another level of security and recoverability in case of a successful ransomware attack.
  • Setting up modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the same anti-virus tools used by many of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing in-line malware filtering, detection, mitigation, repair and forensics in one integrated platform, Progent's Active Security Monitoring reduces TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if any. Activities include establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption utility; debugging failed files; building a pristine environment; mapping and connecting datastores to reflect exactly their pre-encryption state; and reprovisioning machines and software services.
  • Forensics: This process involves uncovering the ransomware attack's storyline throughout the targeted network from start to finish. This history of the way a ransomware attack travelled within the network helps your IT staff to evaluate the damage and highlights gaps in rules or work habits that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensics is commonly assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is essential that other important recovery processes like operational resumption are performed concurrently. Progent has a large team of information technology and cybersecurity professionals with the skills required to carry out the work of containment, business continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in core technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and ERP software. This broad array of skills gives Progent the ability to salvage and integrate the undamaged pieces of your information system after a ransomware intrusion and rebuild them quickly into an operational system. Progent has collaborated with top cyber insurance carriers including Chubb to help organizations recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Tukwila
For ransomware system recovery consulting in the Tukwila metro area, call Progent at 800-462-8800 or visit Contact Progent.



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    System Center Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help your organization with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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    Progent's certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution design and integration, application programming, SQL Server management, and cybersecurity.

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    Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.

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    Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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  • FAQ about Network Consultants Contract
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    For replies to frequent enquiries about being employed by Progent, refer to Consulting at Progent FAQs.

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  • Case Studies Building to Building Wireless
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    Progent delivered a wireless integration solution that allowed a school to improve productivity and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.

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    Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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