Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support staff may be slower to recognize a penetration and are less able to mount a rapid and forceful response. The more lateral movement ransomware can make within a victim's network, the more time it will require to restore basic operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Tukwila area to identify and quarantine infected servers and endpoints and guard undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Tukwila
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively knocks the datacenter back to the beginning. Threat Actors, the hackers behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools needed to recover scrambled data. Ransomware assaults also try to exfiltrate information and TAs demand an additional settlement for not publishing this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded data.

The restoration process subsequent to ransomware attack involves a number of distinct stages, the majority of which can be performed concurrently if the response workgroup has enough members with the required experience.

  • Quarantine: This urgent first step involves arresting the sideways progress of the attack across your network. The more time a ransomware assault is permitted to run unrestricted, the longer and more costly the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine processes consist of isolating affected endpoint devices from the network to minimize the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a minimal useful degree of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as an existential issue for their company. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access management. Progent's recovery team uses advanced workgroup platforms to coordinate the complex recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to put critical resources on line again as fast as possible.
  • Data recovery: The effort required to recover files impacted by a ransomware attack depends on the condition of the network, how many files are affected, and what recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, might have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other mission-critical applications are powered by SQL Server. Some detective work may be required to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were not connected during the ransomware attack. Progent's Altaro VM Backup experts can help you to utilize immutable backup for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including root users. This provides an extra level of protection and recoverability in case of a ransomware breach.
  • Setting up modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the identical AV technology used by some of the world's biggest corporations including Netflix, Citi, and Salesforce. By providing real-time malware blocking, identification, mitigation, repair and forensics in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if there is one. Services include establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor utility; troubleshooting failed files; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and reprovisioning machines and software services.
  • Forensics: This process is aimed at discovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware assault progressed through the network assists your IT staff to evaluate the impact and brings to light shortcomings in policies or processes that need to be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other important recovery processes like business resumption are pursued concurrently. Progent maintains an extensive team of IT and security experts with the skills required to perform activities for containment, business continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This scope of skills allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with top cyber insurance carriers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Tukwila
For ransomware system recovery consulting in the Tukwila area, call Progent at 800-462-8800 or visit Contact Progent.



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    Progent's Linux support services offer small and mid-size companies and software developers support for managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by combining Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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  • Support and Integration System Center 2007 Consulting Services SCOM 2012 Fabric Monitoring
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  • Linux Network Monitoring, Nagios and MRTG Technology Professional
    Emergency Linux Network Monitoring Network Consultant

    Nagios and MRTG are useful, Open Source monitoring tools that run on Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform networks where Linux and Microsoft Windows run side by side. The Nagios monitor allows network support engineers to monitor network services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's system integration consultants can help you utilize both these utilities to tune and troubleshoot your network.

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  • Cisco VPN Troubleshooting
    VPN Computer Engineer

    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your changing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete line of products aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.

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    Engineer ProSight Email Guard Spam Filtering Services

    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

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  • Hyper-V Virtual Server Engineers
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    Progent's Microsoft-certified consultants can help you evaluate the potential benefits of Hyper-V-based server virtualization for your business, conduct test implementations to validate Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for smooth operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual machines, establish and test disaster recovery processes that optimize network uptime, and deliver ongoing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.

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  • Network Services Monitoring Technical Consultant
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    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance problems.

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  • Network Consultant MFA and Single Sign-on (SSO)
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    Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other personal devices.

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  • ISA 2004 IT Consulting
    ISA Server Consultants

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security designs for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.

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  • CCIE Expert Certified IT Consultant Mission Critical Environment
    After Hours Microsoft Exchange Cluster Network Consulting

    Progent's Disaster Recovery/Business Continuity specialists have extensive experience assisting small and mid-size organizations to reduce network downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and test a sensible business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.

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  • After Hours Amazon S3 backup Developer
    24-7 Developer Firms Amazon EC2 mobility

    Progent can provide affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

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  • Ekahau Wi-Fi Site Debugging On-site Support
    Ekahau Wi-Fi Network Design IT Consulting

    Progent's Ekahau-certified Wi-Fi experts can assist you to plan, deploy, optimize, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal measurement.

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  • Two-factor Authentication (2FA) Computer Engineer Consultants Identity Authentication
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  • Urgent SCVMM 2016 Load Balancing Setup and Support SCVMM 2016 Storage Spaces Direct Onsite Technical Support
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  • Cisco VoIP phones Single Number Reach Engineer
    IT Consulting VoIP

    Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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