Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support personnel may be slower to become aware of a penetration and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware can make inside a target's network, the longer it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the urgent first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Tukwila area to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Tukwila
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any available system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration almost impossible and basically knocks the IT system back to the beginning. Threat Actors, the hackers responsible for ransomware assault, insist on a settlement payment in exchange for the decryptors needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an extra settlement for not publishing this data or selling it. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a big issue depending on the nature of the downloaded information.
The restoration work subsequent to ransomware penetration involves several crucial stages, the majority of which can proceed concurrently if the recovery team has enough people with the required experience.
- Quarantine: This urgent first step involves blocking the sideways progress of ransomware across your network. The more time a ransomware attack is permitted to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment activities include cutting off infected endpoints from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This involves restoring the network to a minimal acceptable degree of functionality with the shortest possible delay. This process is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and safe remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted recovery effort. Progent understands the urgency of working rapidly, continuously, and in concert with a client's managers and network support staff to prioritize tasks and to put essential services back online as quickly as possible.
- Data restoration: The work necessary to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can take down pivotal databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be required to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line at the time of the attack.
- Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical anti-virus tools used by many of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By providing real-time malware blocking, classification, mitigation, recovery and forensics in one integrated platform, Progent's ASM lowers total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the insurance provider, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; receiving, learning, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and connecting drives to match exactly their pre-attack state; and restoring physical and virtual devices and software services.
- Forensics: This process is aimed at learning the ransomware attack's progress throughout the targeted network from start to finish. This history of how a ransomware assault progressed through the network helps your IT staff to assess the impact and highlights vulnerabilities in policies or processes that should be corrected to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is typically given a high priority by the insurance carrier. Since forensics can take time, it is vital that other key activities such as operational resumption are performed in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the knowledge and experience required to perform activities for containment, operational resumption, and data restoration without disrupting forensics.
Progent has delivered online and on-premises network services across the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to identify and consolidate the undamaged parts of your network after a ransomware assault and rebuild them rapidly into an operational system. Progent has worked with leading insurance providers including Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Tukwila
For ransomware system restoration expertise in the Tukwila metro area, phone Progent at 800-462-8800 or visit Contact Progent.