Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support staff may take longer to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral movement ransomware can make within a victim's system, the longer it will require to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware expert can help businesses in the Tukwila area to locate and quarantine breached servers and endpoints and guard undamaged resources from being penetrated.
If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Recovery Services Available in Tukwila
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and basically sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee for the decryption tools needed to unlock scrambled files. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an additional settlement for not posting this information or selling it. Even if you can rollback your system to an acceptable date in time, exfiltration can pose a major problem according to the sensitivity of the downloaded information.
The recovery process after a ransomware attack has several distinct stages, most of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.
- Quarantine: This urgent first response involves arresting the sideways spread of the attack across your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more expensive the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of isolating affected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the network to a minimal acceptable degree of capability with the least downtime. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This project also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network topology, and safe endpoint access management. Progent's recovery team uses advanced collaboration platforms to organize the complex restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in unison with a customer's managers and IT staff to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The work necessary to restore data damaged by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can destroy critical databases which, if not carefully closed, might have to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may have survived on employees' PCs and laptops that were not connected during the ransomware attack.
- Deploying advanced antivirus/ransomware defense: Progent's Active Security Monitoring gives small and mid-sized companies the advantages of the same AV technology deployed by many of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, restoration and analysis in one integrated platform, Progent's ASM cuts total cost of ownership, simplifies management, and expedites resumption of operations. The next-generation endpoint protection engine incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance provider, if any. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; mapping and reconnecting drives to match exactly their pre-encryption state; and restoring machines and software services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network helps you to evaluate the damage and highlights gaps in rules or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is commonly given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is critical that other important recovery processes like business resumption are pursued in parallel. Progent maintains an extensive roster of IT and cybersecurity experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent has provided remote and on-premises network services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have been awarded high-level certifications in core technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This breadth of expertise allows Progent to identify and integrate the surviving pieces of your information system following a ransomware intrusion and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Tukwila
For ransomware recovery consulting services in the Tukwila area, phone Progent at 800-993-9400 or see Contact Progent.