Progent's Ransomware Protection and Restoration Solutions
Ransomware Protection ExpertsRansomware can seriously harm and sometimes destroy a company. Progent has developed services solutions that marshal advanced machine leaning technology and the knowledge of certified cybersecurity experts to assist organizations of all sizes in Lubbock to counter or recover from a ransomware attack. Progent's services include network-wide preparedness reports, continuous remote monitoring, ransomware defense using machine learning, and rapid recovery led by Progent's experienced team of mitigation experts.

Progent's ransomware defense services are built to deter ransomware assaults before they damage your business, and to return victimized networks to ongoing operation as quickly as possible. Progent's crypto-ransomware protection solutions are provided online to conserve time and minimize expenses, and Progent has experience working with top IT insurance companies like Chubb to deliver preparedness assessments, non-stop monitoring, rapid cleanup, settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to guide you to take the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineer can assist businesses to locate and isolate breached devices and protect undamaged resources from being penetrated. If your Lubbock system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Report: Remote Assessment Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness either to counter ransomware or recover rapidly following an assault by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Conti or Nephilim. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient AV and backup system that reduces your vulnerability to a ransomware attack and meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

SentinelOne Dealers and Integration Experts: AI-based Threat Defense
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat defense stack that features AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's low-profile agents can be installed in a few minutes to defend endpoints against modern assaults including ransomware, familiar and new malware, trojan viruses, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Singularity software agents are offered for Windows, macOS, Linux distributions, and Kubernetes endpoints. Compatible form factors include physical, virtual, VDI, customer and hybrid data centers, and cloud providers. Because SentinelOne agents are autonomous, they can deliver cutting-edge behavior-based security in real time even when endpoints are not interfaced to the cloud. To find out more about Progent's support for SentinelOne cybersecurity solutions, see SentinelOne dealers and integration experts.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based threat analysis tools to defend physical and virtual endpoints against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

Ransomware Removal and Operational Continuity Services: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can help your business to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim. To learn more, visit Progent's ransomware cleanup and business continuity expertise.

Ransomware Negotiation Expertise: Negotiation with Ransomware Threat Actors
Progent's experienced ransomware negotiation experts can help your business to negotiate a settlement with threat actors following an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. For more information, visit Progent's ransomware settlement experts.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics experts can capture the evidence of a ransomware attack and carry out a comprehensive forensics investigation without interfering with the processes required for operational continuity and data recovery. For details, refer to Progent's post-attack ransomware forensics investigation and reporting services.

Passing Ransomware Cyber Insurance Assessments
Issuers of cyber insurance have significantly expanded the depth of cybersecurity assessments before creating or renewing policies. Insurance providers are also investigating whether the response organizations give on evaluation questionnaires align with the target environment prior to authorizing payments. Critical areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether on premises or in the cloud
  • Immutable backup with copies stored offsite
  • Comprehensive testing of backups including documentation detailing what must be restored and in what order in the event of an emergency
  • Implementation on all servers and endpoints of a modern Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution such as SentinelOne
  • Keeping current with software updates and patches
  • Implementation of privileged account management (PAM) software like CyberArk or BeyondTrust
Progent can help you to qualify to begin or renew cybersecurity insurance by offering services such as:

Ransomware Cleanup Case Study: An Example of Progent's Ransomware Removal Experts in Action
Progent's ransomware cleanup group has state-of-the-art project management systems to orchestrate the sophisticated restoration process. Progent understands the urgency of acting quickly and in unison with a customer's management and IT team members to prioritize tasks and to put essential applications back on line as soon as possible. To read a case study of Progent's ransomware recovery team at work, see Progent's ransomware cleanup and operational continuity consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
For a PDF datasheet about Progent's ransomware endpoint detection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Lubbock
To find out more about Progent's ransomware defense and recovery expertise for Lubbock, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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  • Virtual Machine Manager 2016 Outsourcing
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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from older releases of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially challenging issues, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent can assist small and mid-size businesses to plan, implement and debug the network infrastructure needed to support remote workers.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to move up to the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's seasoned team of network consultants and subject matter specialists have years of experience delivering online and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that users can work together from anywhere. Progent offers the range of skills to solve network problems that span numerous vendors and that represent a mix of older and up-to-date information technology. Progent provides affordable remote expertise to help you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can provide as-needed support to help you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT projects on time and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones to maximize their business value.

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    Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.

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    Progent can supply small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to enhance business operations so they match better with your business objectives. Your company can develop and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.

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    Colocation data centers allow businesses to share world-class facilities for hosting computer hardware that supports mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy including selecting and moving to a colo site, designing system topology, specifying hardware, on-premises and on-line troubleshooting, establishing offsite network management, and education your support personnel.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business more complete support for your information network.

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    To see answers to frequent questions about being a consultant at Progent, see Working with Progent Q&A.

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  • MSP360 Server Backup Onsite Technical Support
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    Progent's data protection experts can assist you to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file or image backup/restore for VMs and physical machines, works with all leading public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human mistakes, computer errors, ill-intentioned insiders, and malware attacks such as ransomware.

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    Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your IT network, allowing your business to optimize the productivity of your off-site workers.

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    Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single platform for financial management, inventory, operations, project management, procurement, sales and marketing, supply chain, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.

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    If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a broad range of security areas such as security administration procedures, security architecture and strategies, access management products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that network security managers are expected to master. These certification give executive management the confidence that those who have achieved their CISM or CISSP qualification have demonstrated the background and knowledge to deliver effective security management and engineering services.

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  • 3800 Router Technical Support Services
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    Cisco has designed a full product line of routers including appliances designed to deliver the security, bandwidth, and reliability required by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

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  • Citrix Essentials Consultants
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    Progent's Citrix-certified experts can assist you to assess the potential strategic value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and simplifying management tasks.

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