Edison Ransomware Defense and Repair Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when IT personnel may be slower to recognize a breach and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to manage inside a victim's system, the more time it will require to recover core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Edison metro area to identify and isolate breached servers and endpoints and guard undamaged resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Edison
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a settlement payment in exchange for the decryption tools required to recover scrambled files. Ransomware attacks also try to exfiltrate files and hackers require an additional settlement in exchange for not publishing this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can be a major issue according to the sensitivity of the downloaded information.

The recovery work subsequent to ransomware penetration has a number of crucial stages, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the required skill sets.

• Containment: This time-critical first step involves arresting the sideways spread of the attack across your IT system. The longer a ransomware attack is permitted to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities consist of isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
• Operational continuity: This covers bringing back the IT system to a basic acceptable level of capability with the shortest possible downtime. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and line-of-business apps, network topology, and protected remote access management. Progent's recovery team uses advanced collaboration tools to organize the complex restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT group to prioritize tasks and to put critical resources back online as fast as feasible.
• Data restoration: The effort required to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore techniques are needed. Ransomware attacks can destroy critical databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged OST files may exist on staff PCs and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators.
• Setting up advanced antivirus/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same AV technology used by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, classification, containment, repair and forensics in one integrated platform, Progent's ASM reduces TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; remapping and reconnecting drives to reflect precisely their pre-encryption state; and recovering computers and software services.
• Forensics: This process involves discovering the ransomware assault's storyline throughout the network from start to finish. This audit trail of the way a ransomware assault travelled through the network helps your IT staff to assess the damage and highlights weaknesses in policies or processes that should be corrected to prevent future breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is usually given a top priority by the insurance carrier. Because forensics can take time, it is essential that other key recovery processes such as business resumption are performed concurrently. Progent maintains an extensive team of IT and security experts with the skills needed to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Consulting in Edison
For ransomware recovery services in the Edison area, phone Progent at 800-462-8800 or visit Contact Progent.