Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a quick and forceful response. The more lateral movement ransomware is able to achieve within a target's network, the longer it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware expert can help businesses in the Edison area to locate and quarantine infected servers and endpoints and guard clean resources from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Edison
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a ransom fee for the decryptors required to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra ransom for not publishing this information or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a big issue depending on the nature of the stolen information.

The recovery work after a ransomware penetration has several distinct stages, most of which can be performed in parallel if the recovery workgroup has enough people with the required experience.

  • Quarantine: This time-critical initial step involves blocking the lateral progress of ransomware within your IT system. The longer a ransomware attack is allowed to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes include isolating infected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers bringing back the network to a basic acceptable level of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure endpoint access. Progent's recovery experts use advanced workgroup tools to coordinate the multi-faceted recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a client's managers and IT staff to prioritize activity and to get critical resources on line again as quickly as possible.
  • Data recovery: The effort necessary to restore data damaged by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not properly closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected during the attack.
  • Deploying advanced antivirus/ransomware defense: Progent's ProSight ASM offers small and mid-sized companies the benefits of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Citi, and Salesforce. By providing in-line malware filtering, classification, mitigation, restoration and analysis in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Activities consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-encryption condition; and recovering computers and services.
  • Forensics: This activity involves learning the ransomware assault's storyline across the targeted network from start to finish. This history of how a ransomware attack progressed within the network helps your IT staff to evaluate the damage and uncovers weaknesses in rules or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is usually assigned a top priority by the cyber insurance provider. Since forensics can be time consuming, it is critical that other key recovery processes such as business continuity are executed in parallel. Progent maintains a large team of information technology and data security experts with the skills needed to perform the work of containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered remote and onsite network services across the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to identify and integrate the surviving pieces of your network following a ransomware attack and rebuild them rapidly into a viable network. Progent has collaborated with leading insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Edison
For ransomware system recovery consulting services in the Edison area, call Progent at 800-462-8800 or see Contact Progent.



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    Onsite Technical Support Microsoft Windows Server 2003 Network Load Balancing Manager

    Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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  • Redhat Linux Services Linux Technology Consulting
  • Remote Monitoring and Reporting Integration System Center MOM Professional
  • Remote Workers Data Protection Technical Support Services Offsite Workforce Data Protection Integration Support
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  • Remote Workforce Edison Consultants - Collaboration Systems Consultants Edison-Somerset County, NJ Edison-Mercer County Work from Home Employees Consulting - Edison - Collaboration Systems Consulting Experts
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    Progent can assist your business to design a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

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  • Hybrid Office 365 integration Troubleshooting
    Office 365 IDFix Computer Consultant

    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and within budget.

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  • Specialists SQL Server 2017 Security and Compliance SQL Server 2017 Automatic Database Tuning Support Services

  • Wireless Integration Case Study
    Building to Building Wireless Case Study

    Progent provided a wireless integration solution that allowed a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it offered immunity to local interference.

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  • Support and Setup Microsoft System Center Operations Manager Microsoft Operations Manager Onsite Technical Support

  • Information Risk Assessment Consultants
    External Security Scan Consult

    Progent has put together two ultra-affordable service packages designed to allow small businesses to receive an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive test of your network from outside your firewall to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure machine inside your firewall to assess your exposure to internal assaults. Both security inventory packages are set up and executed from a protected remote site.

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    Network Consulting Microsoft System Center Operations Manager

    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.

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  • Tech Services Exchange 2003 Server Edison-Mercer County, NJ Networking Help Exchange Server 2010 Edison-Princeton, NJ, United States

  • Immediate Cybersecurity Security Evaluation Specialists
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    Progent has created several security packages intended to provide larger corporations an objective and comprehensive network security evaluation from a team of certified security consultants. All Progent's security assessment bundles incorporate a suite of services including network scans from inside and from outside the corporate security perimeter, professional analysis of scan results by accredited security consultants, creation of a paper explaining the results, plus a live high-level executive summary and an in-depth interactive outbrief for in-house IT engineers.

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  • Telecommuters Consulting in Edison - Backup/Restore Systems Assistance Edison-Piscataway, NJ Offsite Workforce Guidance near Edison - Backup/Recovery Technology Consulting and Support Services Edison-Mercer County, New Jersey
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    Progent can help small and mid-size companies to implement IP voice platforms to provide their teleworkers the advantage of transparent extensions of the corporate phone infrastructure.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small company plan and implement a configuration of ISA Server 2004 that supports your information security needs without limiting your productivity.

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  • Windows Server 2000 Migration Consultant Windows 2000 Remote Troubleshooting
  • Windows Server 2012 R2 Cloud Consultant Windows Server 2012R2 Live Migration Integration
  • Windows Server 2012 R2 Private Cloud Online Technical Support Windows Server 2012 R2 upgrade Professionals
  • Windows Server 2016 Network Specialists Edison-Princeton, NJ Edison-Somerset County, New Jersey Windows Server 2012 Network Installations
  • Windows Server Essentials Client Computer Backup Professionals On-site Support Windows Server Essentials Dashboard
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  • macOS Learn Best Mac Office Excel Training

  • Exchange 2013 Data Loss Prevention Engineer
    Online Support Services Exchange 2013 Disaster Recovery

    Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect vital facets of IT including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.

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