Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel may be slower to recognize a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can manage inside a target's network, the longer it takes to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help organizations in the Edison metro area to identify and isolate infected servers and endpoints and guard clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Edison
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment for the decryptors required to recover scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an extra ransom for not publishing this data on the dark web. Even if you are able to restore your system to a tolerable point in time, exfiltration can pose a major issue depending on the nature of the stolen data.

The recovery process after a ransomware penetration involves a number of crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the required experience.

  • Containment: This time-critical first step requires arresting the sideways spread of the attack within your network. The more time a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities consist of cutting off infected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic useful degree of capability with the shortest possible downtime. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and secure endpoint access management. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complex restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a client's managers and network support staff to prioritize activity and to get vital services on line again as fast as possible.
  • Data recovery: The work required to restore files damaged by a ransomware assault varies according to the state of the systems, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can take down pivotal databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and laptops that were off line during the assault. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud object storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by anyone including root users. This adds another level of protection and restoration ability in case of a successful ransomware attack.
  • Setting up modern antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the same AV tools deployed by some of the world's biggest enterprises including Walmart, Visa, and Salesforce. By delivering in-line malware filtering, detection, containment, recovery and forensics in one integrated platform, ProSight ASM cuts TCO, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; creating a clean environment; remapping and connecting drives to match exactly their pre-encryption condition; and reprovisioning machines and software services.
  • Forensics: This activity is aimed at learning the ransomware assault's storyline throughout the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network assists your IT staff to evaluate the damage and highlights gaps in policies or work habits that need to be rectified to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensic analysis is commonly given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is critical that other key recovery processes like operational resumption are pursued in parallel. Progent maintains a large team of IT and cybersecurity experts with the skills needed to perform activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered online and onsite network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving parts of your information system after a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with top cyber insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Expertise in Edison
For ransomware system restoration services in the Edison metro area, call Progent at 800-462-8800 or go to Contact Progent.

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