Ransomware Hot Line: 800-993-9400

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are least able to organize a quick and coordinated defense. The more lateral movement ransomware is able to manage within a victim's network, the longer it will require to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware expert can help organizations in the Edison area to identify and isolate infected devices and guard clean resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Recovery Services Offered in Edison
Modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and basically sets the IT system back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors needed to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and TAs require an additional payment for not publishing this data on the dark web. Even if you can restore your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The recovery process after a ransomware penetration involves a number of distinct phases, most of which can proceed in parallel if the recovery workgroup has enough members with the necessary skill sets.

  • Quarantine: This time-critical initial response involves arresting the sideways progress of the attack across your network. The more time a ransomware assault is permitted to run unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities consist of cutting off affected endpoints from the network to restrict the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the network to a minimal useful level of functionality with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and secure endpoint access management. Progent's ransomware recovery team uses state-of-the-art workgroup tools to organize the multi-faceted recovery process. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's managers and network support staff to prioritize tasks and to get vital resources back online as quickly as possible.
  • Data restoration: The effort required to recover files impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not gracefully shut down, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical platforms depend on SQL Server. Some detective work could be required to find undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were off line at the time of the assault.
  • Implementing advanced AV/ransomware defense: Progent's Active Security Monitoring offers small and medium-sized companies the benefits of the same AV technology deployed by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, detection, containment, restoration and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, streamlines administration, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance provider, if there is one. Services include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement and schedule with the TA; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; acquiring, learning, and using the decryption utility; troubleshooting failed files; building a clean environment; mapping and connecting datastores to reflect exactly their pre-attack condition; and reprovisioning machines and software services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's progress throughout the network from start to finish. This audit trail of how a ransomware assault travelled through the network helps you to evaluate the damage and uncovers weaknesses in policies or processes that need to be corrected to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is typically given a high priority by the insurance provider. Because forensic analysis can take time, it is critical that other important recovery processes like business continuity are pursued concurrently. Progent maintains a large team of IT and data security professionals with the knowledge and experience required to carry out activities for containment, operational continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned high-level certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise allows Progent to salvage and integrate the surviving parts of your IT environment following a ransomware intrusion and rebuild them rapidly into a viable system. Progent has worked with leading insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Edison
For ransomware system recovery consulting services in the Edison metro area, phone Progent at 800-993-9400 or go to Contact Progent.



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  • SCCM 2012 Software Inventory IT Consultant Technology Consulting Services SCCM 2012 Asset Inventory

  • Computer Engineer Shared Computer Support Help Desk
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    Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

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    VPN Consultant Services

    Cisco's network security and remote connection products for small organizations provide a complete line of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your business goals.

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  • SQL Design Firms SQL Server Replication Specialist
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  • Server Support Enterprise Active Directory Sarbanes Oxley Compliance Consulting
  • SharePoint Foundation Online Support Services SharePoint Workspace 2010 Setup and Support
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  • 9800-40 wireless controller Computer Consultant
    Emergency 2500 Wireless Controller Technical Support Services

    Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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  • Slackware Linux, Sun Solaris, UNIX Online Troubleshooting Edison-Piscataway Suse Linux, Solaris, UNIX Remote Troubleshooting
  • Small Business Design Companies Small Business Tech Consulting
  • Small Business Information Technology Management Small Office IT Technical Support Company
  • Small Business Onsite Technical Support Small Business Solutions Provider

  • After Hours Microsoft Exchange Server 2016 Information Technology Outsourcing
    Microsoft Windows 2019 Consultant

    Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

  • Small Office IT Outsourcing Firm Microsoft Certified Small Office Information Technology Consultants
  • Small Office Network Consultant Technical Support Small Company
  • Specialist Citrix Virtualization Citrix Live Migration Engineers
  • Specialist Windows 2000 Server Microsoft Expert Windows 2000 Server Troubleshooting
  • Symantec Firewall Security Consultancies Symantec Security Firewall Support
  • System Center 2016 Hybrid Cloud Integration Specialists Best Microsoft Certified Partner System Center 2016 and Office 365 Integration IT Consulting

  • Services Fault Tolerant Inter-office Network
    CCIE Expert Certified Automatic Fail-over Consultant Services

    Progentís high availability interoffice connectivity and fault tolerant network connection engineers can help small businesses create fault tolerant Interoffice connectivity by means of redundant networks with transparent failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice networking.

  • Threat Management Gateway IT Consultants Forefront Threat Management Gateway Consultant
  • Top ProSight VM Security Consultant Specialists ProSight Phishing Defense

  • Enterprise hybrid cloud Engineers
    Hybrid cloud solutions Professional

    Progent offers advanced remote consulting services to help businesses integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that combine physical resources along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

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  • Top Rated Cybersecurity Consultancies Security Edison-Middlesex County, New Jersey Security Team Firewall Edison, NJ

  • Colo Online Technical Support
    Engineer Colocation Facility

    Colocation sites make it possible for businesses to share enterprise-class data centers for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation program such as selecting and migrating to a colocation site, designing system topology, defining hardware, on-site and remote troubleshooting, setting up online system administration, and education your support personnel.

  • Top Rated Slackware Linux Consultants Colbolt Linux Information Technology Consulting
  • UNIX, Windows Consultant Online Support Services UNIX with Windows
  • Ubiquiti UniFi WiFi AP Specialist Ubiquiti UniFi Mobile App Consult

  • SonicWall Firewall Security Consulting
    SonicWall NSA Firewall Network Consultants

    Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business operations.

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  • Universal Inbox Consultants Job Virtual Office Infrastructure Home Based Virtual Office
  • VMware Workspace ONE Endpoint Management Migration Firm Intune Mobile Device Managemnet Small Office IT Consultants
  • Wi-Fi VoIP phone integration On-site Technical Support wireless IP phone upgrades Network Consultant
  • Windows 2008 Server Information Technology Consulting Group Edison New Jersey Small Business IT Outsourcing Services Windows 2008 Server Edison-Piscataway
  • Windows 7 Migration Online Support Services Computer Consulting Microsoft Windows 7
  • Windows 7 Wireless Support and Integration 24x7x365 Windows 7 Migration Small Business Computer Consultants
  • Windows Server 2016 VM Load Balancing Configuration Computer Consultant Windows Server 2016 Hybrid Cloud Integration

  • Linux Network Monitoring, Nagios and MRTG Consulting
    Nagios for Linux Technology Professional

    Network monitoring commonly involves tracking a networkís resource utilization in order to uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux support professionals offer small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.

  • Wireless Network Outsourcing Consulting 802.11ac Planning
  • Work from Home Employees Guidance near Edison - VoIP Systems Consulting and Support Services Edison-Somerset County, New Jersey Best Remote Workers Edison Consulting and Support Services - IP Voice Technology Assistance Edison-Princeton, NJ

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