Edison Ransomware Filtering and Cleanup Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel may be slower to become aware of a breach and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can make inside a target's system, the longer it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist businesses in the Edison metro area to identify and isolate breached devices and guard clean resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Edison
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery almost impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom fee in exchange for the decryptors needed to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional settlement for not publishing this information on the dark web. Even if you can restore your system to a tolerable date in time, exfiltration can be a major issue according to the nature of the downloaded information.

The recovery work subsequent to ransomware attack involves a number of distinct stages, most of which can be performed in parallel if the response workgroup has enough members with the necessary skill sets.

• Containment: This urgent first response involves blocking the sideways spread of the attack across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment activities consist of isolating affected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
• Operational continuity: This involves bringing back the IT system to a basic acceptable level of capability with the least delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and safe remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put vital services on line again as quickly as feasible.
• Data restoration: The effort necessary to recover files damaged by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected during the attack.
• Deploying modern antivirus/ransomware protection: Progent's ProSight ASM offers small and mid-sized businesses the benefits of the identical AV tools used by many of the world's largest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware blocking, detection, containment, repair and forensics in a single integrated platform, ProSight ASM reduces TCO, streamlines management, and promotes rapid recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, learning, and using the decryptor utility; troubleshooting decryption problems; building a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-encryption condition; and recovering machines and services.
• Forensics: This activity involves learning the ransomware assault's progress throughout the targeted network from beginning to end. This history of how a ransomware attack travelled within the network assists your IT staff to assess the impact and brings to light shortcomings in rules or processes that should be corrected to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is typically given a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is essential that other important recovery processes such as business resumption are performed concurrently. Progent has an extensive roster of IT and data security professionals with the knowledge and experience required to perform activities for containment, business continuity, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Consulting in Edison
For ransomware cleanup services in the Edison metro area, phone Progent at 800-462-8800 or see Contact Progent.