Aurora Ransomware Defense and Repair Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to recognize a penetration and are less able to mount a quick and forceful response. The more lateral movement ransomware is able to manage inside a target's system, the longer it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist organizations in the Aurora area to identify and isolate infected servers and endpoints and protect clean resources from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Aurora
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom fee for the decryption tools needed to recover encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an extra payment in exchange for not publishing this information or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a big problem according to the nature of the downloaded information.

The recovery work after a ransomware attack has a number of distinct phases, the majority of which can proceed in parallel if the recovery team has a sufficient number of people with the required skill sets.

• Containment: This time-critical initial response requires arresting the sideways spread of the attack across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes include isolating infected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
• Operational continuity: This involves bringing back the IT system to a minimal useful degree of functionality with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to get critical resources back online as quickly as possible.
• Data recovery: The work necessary to restore files damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not properly closed, might need to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
• Deploying advanced AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical AV tools implemented by many of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, classification, containment, restoration and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Services include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption tool; troubleshooting decryption problems; building a clean environment; mapping and connecting drives to match exactly their pre-encryption condition; and reprovisioning machines and software services.
• Forensics: This process involves uncovering the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed through the network helps you to assess the impact and uncovers gaps in security policies or work habits that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensics is typically assigned a high priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other key activities like operational resumption are executed concurrently. Progent has a large roster of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Recovery Expertise in Aurora
For ransomware system restoration consulting services in the Aurora area, call Progent at 800-462-8800 or go to Contact Progent.