Ransomware Hot Line: 800-993-9400

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff may take longer to recognize a breach and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to make within a target's network, the more time it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware expert can assist organizations in the Aurora metro area to identify and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Services Offered in Aurora
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and effectively throws the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryption tools needed to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an extra settlement for not posting this information or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a major issue according to the sensitivity of the stolen data.

The restoration process subsequent to ransomware attack involves several crucial phases, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the required skill sets.

  • Containment: This time-critical first response requires arresting the sideways progress of the attack across your network. The more time a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities consist of isolating infected endpoints from the network to block the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers restoring the network to a basic useful degree of functionality with the least delay. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and protected remote access. Progent's recovery experts use advanced workgroup platforms to coordinate the complex recovery effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to put essential resources back online as fast as possible.
  • Data recovery: The effort necessary to recover files impacted by a ransomware attack varies according to the state of the network, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not carefully closed, might have to be reconstructed from the beginning. This can apply to DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Some detective work may be needed to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected at the time of the ransomware attack.
  • Implementing advanced antivirus/ransomware protection: ProSight ASM gives small and mid-sized companies the advantages of the identical AV technology implemented by some of the world's biggest corporations including Netflix, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, recovery and forensics in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if there is one. Activities include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; receiving, learning, and operating the decryptor utility; troubleshooting decryption problems; building a clean environment; remapping and reconnecting datastores to match precisely their pre-encryption condition; and restoring physical and virtual devices and services.
  • Forensics: This activity involves uncovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware assault progressed through the network helps your IT staff to assess the impact and brings to light weaknesses in policies or work habits that should be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensics is typically given a top priority by the insurance provider. Since forensic analysis can be time consuming, it is essential that other important recovery processes like business continuity are executed concurrently. Progent maintains a large roster of information technology and security professionals with the skills required to perform the work of containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This broad array of skills gives Progent the ability to identify and consolidate the surviving pieces of your IT environment following a ransomware assault and rebuild them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Services in Aurora
For ransomware recovery services in the Aurora metro area, phone Progent at 800-993-9400 or see Contact Progent.

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