Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are least able to organize a rapid and forceful defense. The more lateral movement ransomware can manage inside a victim's system, the more time it takes to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineer can assist organizations in the Oakland metro area to identify and quarantine infected servers and endpoints and guard undamaged assets from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware Hot Line for Emergency Support in Oakland
For ransomware restoration help in Oakland, contact Progent at 800-462-8800 or go to Contact Progent.



An index of content::

  • 1800 ISR Router Specialists 3800 Router IT Consultants
  • Ransomware Hot Line Oakland California
  • 24 Hour SCVMM 2016 Load Balancing IT Consultants SCVMM 2016 Hyper-V Clusters Troubleshooting

  • Network Performance Troubleshooting Support
    Consulting Automatic Network Topology Mapping

    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and debug their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems.

  • 24-7 Professionals NetApp Clustered Data ONTAP NetApp MetroCluster Design Consultant

  • Apple Logic Class
    Education InDesign

    Progent's Mac consultants can support the creative facets of Mac environments by offering help services and education in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

  • 24-7 Security Consulting Services Certified Microsoft Partner Urgent Certified Microsoft Partner Network Consulting Group
  • Hayward, CA Egregor Ransomware Hot Line
  • 24-Hour Juniper SA Series SSL VPN Security Consultants Juniper SSL Router Security Firms
  • 24-Hour Windows Server 2019 Windows Time Service Technology Consulting Microsoft Expert Windows Server 2019 Hybrid Configuration Consulting Services
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  • NetScreen Cybersecurity Firms
    Open Now Juniper NetScreen IPsec VPN Auditor

    Progent's Juniper Networks-authorized NetScreen consultants can help you to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor environments.

  • 24/7 Windows Mobile 7 Consult Wireless EMail Setup and Support
  • 24x7 Specialist Systems Management Server Help and Support Microsoft SMS Server




  • Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions in his roles as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.

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    For small organizations considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.

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  • Best Azure Active Directory Domain Services Consultant Services Azure AD Multi-factor Authentication Specialists
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    Progent offers the support of a veteran specialist with extensive experience installing, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support group, your Internet Service Provider, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing solution.

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    Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or small service firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by every consultant to each client. The practice of documenting and archiving support activity allows more effective support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who wonít release vital service information.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites located as far as 300km away from one another. Progent's team of seasoned IT consultants can help you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to prove compliance with industry standards and regulatory mandates.

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    Progentís Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important software quickly and automatically to appropriate workers, reduce software costs and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and hardware inventory.

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    Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect key facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management services for Exchange 2013.

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  • Network Engineer Microsoft SharePoint Server 2013
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    Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the scope of IT know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific tasks related to your SharePoint 2013 deployment.

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  • Juniper SSL VPN Security Auditing Juniper SSL VPN Security Company
  • MS Windows Small Business Server Remote Technical Support Microsoft Windows Small Business Server 2008 Consulting
  • Mac unified messaging Computer Consultants Outlook Web App and Mac Help and Support
  • Meraki CMX Remote Support Services Technical Support Meraki Wi-Fi Access Point
  • Microsoft 365 Exchange migration Network Engineer Exchange Online and on-premises Exchange Integration Services

  • Microsoft Proxy Server Support and Help
    Remote Consulting ISA Server

    Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for information systems with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy an installation of ISA Server 2004 that supports your IT protection requirements without limiting your network.

  • Microsoft Certified Dynamics GP/Great Plains Online Technical Support Microsoft Dynamics GP Support and Help
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  • Microsoft Certified Partner Windows Server 2000 Migration Consulting Microsoft Windows 2000 Remote Troubleshooting

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    Progent provides three basic types of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers instant access to a dependable technical resource with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to company performance. Progent's target is to fix and not simply record problems.

  • Microsoft Certified SCCM 2012 Asset Management Technology Consulting Services SCCM 2012 Policy Settings Remote Support
  • Microsoft Certified SQL Server 2012 AlwaysOn Failover Cluster Engineer Microsoft SQL Server 2012 IT Services

  • SharePoint Foundation IT Consulting
    Award Winning SharePoint Designer 2010 On-site Support

    Progent's Microsoft consultants can provide cost-effective remote technical support and development services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.

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  • Microsoft Exchange 2010 Upgrade Specialists Exchange Server 2010 Upgrade Online Help

  • Exchange Upgrade Consult
    24/7 Professionals Exchange Server 2010 Upgrade

    Progent can provide comprehensive support for every step of your Exchange 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, cost estimates of all new software and equipment required, suggested sourcing, system verification at customer location or at Progent's testing facility, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and webinar training for client's IT staff and users.

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  • Open Now Technical Consultant 24x7 Call Center
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    The Contact Center support delivery structure used by Progent's Technical Response Center gives small and midsize organizations an effective alternative to reliance on freelance consultants by offering broad expertise shared by numerous support groups, optional round-the-clock access to urgent help, fast escalation to appropriate experts for handling even the most intractable problems, support consistency and dependability, quick follow-up enforced by veteran service administrators, a choice of convenient mechanisms for requesting service jobs, and a high level of process transparency enabled by trouble ticket tracking and available via a web-based portal.

  • Microsoft Expert Consulting Exchange 2010 Migration Microsoft Exchange Server 2010 Migration Integration Support
  • Microsoft Expert Network Consultant High-Availability Load Balancing High Availability Load Balancing Network Engineer
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  • Microsoft Access application programming Services
    Oracle database administration Cybersecurity Firm

    Progentís expert programmers, relational database designers, and program managers can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database designers and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with additional data sources such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with web development technologies and can assist clients to create, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.

  • Microsoft SBS Integration Services Specialist Windows SBS 2008

  • Specialist Microsoft Lync Presence
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    Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide online and on-premises support services to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute a smooth Skype for Business upgrade.

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    Progent can provide access to a veteran consultant with extensive experience installing, managing, and enhancing video conferencing systems from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support group, your Internet Service Provider, and your video conferencing platform supplier to assist your organization increase the strategic value of your telepresence solution.

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    Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a financial and business analysis solution based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular design you can license only the functions you currently require, with the option to add users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains support experts can show you how to install, customize and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier version.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud products and services.

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    Progent's Microsoft-certified engineers can assist your company to streamline desktop software update deployment by providing support for management solutions like System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.

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    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid computing model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud-based design for your computing environment. Progent offers comprehensive project management support to help you plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting help, technical support, and customized training.

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    Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a computer consultant with real-world experience planning and building cohesive, comprehensive business technology solutions. Progent's Microsoft SBS Server consultants have an average of over a decade of background integrating computer systems based on Microsoft platforms. This experience assures you results in deploying, administering, and repairing network environments that include the SBS Server suite of servers and applications.

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    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for key applications by offering centralized, cross-platform monitoring of IT resources deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite support to assist businesses of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can assist your company to move to SCOM 2016 from earlier versions or from different monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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    If you want to revamp your corporate web site, build internal websites for purposes such as HR or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's consultants can also show you how to design and manage a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent believes that a carefully architected and implemented network is a crucial factor for accelerating a company's success, and we apply this philosophy in our corporate network environment. We have built a fault-tolerant virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to deliver fast and effective support, collaborate easily on challenging projects, and gain from career and personal growth by being part of a dynamic company culture of self motivation and freedom.

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