Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel may be slower to recognize a breach and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a target's system, the longer it takes to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineer can help organizations in the Akron metro area to locate and quarantine infected devices and protect clean assets from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Call Progent's Ransomware Hot Line for Emergency Support in Akron
For ransomware cleanup help in Akron, contact Progent at 800-462-8800 or visit Contact Progent.



An index of content::

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    System Center 2016 and Linux Integration IT Consultants

    Small to middle size businesses can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support packages, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems world-class reliability, security, and productivity.

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    Progent offers Windows Cluster Server consulting to help your business implement high availability server clusters that can deliver 100% operation. Clustered Windows servers for non-stop systems include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By helping you build zero-downtime server clustering solutions powered by Microsoft Windows Clustered Server 2003, Progentís Certified Windows consultants ensure that your non-stop clustered servers are set up to maximize the strategic value of your IT network.

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    Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a seamless arm of your network consulting staff.

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    Progent is one of the most expert information technology support firms for integrating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full advantages of Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Even if your company has a small computer services staff and a modest IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and hardware up and running.

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    Progent offers customers the services of consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT support providers have accredited testing plus extensive real-world experience so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is offered to non-certified consultants, enabling Progent to deliver customers a higher level of IT service. In other cases, major credentials such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory requirements by using the services of accredited industry professionals.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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    Progent can help small and mid-size organizations to implement VoIP solutions to provide their remote workforce the advantage of transparent extensions of the company phone network.

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    Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Progent's certified SQL Server 2017 consultants can assist you to plan and implement an efficient upgrade from your existing SQL Server deployment to SQL Server 2017.

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    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.

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    Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual machines are resource consolidation, economical hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.

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    Progent's wireless site survey and predictive modeling make it easy to design, implement and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the reception, speed, density, Quality of Service, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.

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    Lync 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and network integrators can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.

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    Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite integration and debugging services to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and expected network traffic.

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    Progent's certified failover clustering experts can help companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to automate the administration of clustered servers.

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    Progent's short-term staff augmentation services enable organizations to meet the need for IT support personnel without incurring the costs and hassle associated with vetting and hiring reliable technical workers and without increasing your permanent workforce.

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    Progent offers affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

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    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.

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    Remote continuous monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a level of protection that was previously limited to large enterprises. Progent can provide a variety RMM options delivered as economical service packages created to help you to identify and resolve a an array of network problems before they can impact productivity.

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    Progent's Cisco-certified wireless technology experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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    Progent's support services for software/firmware update management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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    Progent's support services for software/firmware update management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, network appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.

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    VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

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    Cisco Nexus series switches are intended to provide the throughput, expandability, dependability, virtualization support, density, data protection and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises support services to help your IT staff to plan an optimal network topology, set up pilot environments to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant features available for Nexus family of switches. Progent's consultants can also assist your business to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.

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    Progentís Cisco-Premier technology experts provide professional PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.

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    Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a WLAN that delivers the reception, performance, capacity, security, and hand-off ability your company needs.

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