Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel may be slower to recognize a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can manage within a target's network, the more time it takes to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help organizations in the Lawrence metro area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware Hot Line for Urgent Support in Lawrence
For ransomware restoration expertise in Lawrence, contact Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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    Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express (CME) provide a borderless IP-PBX by integrating with apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and on-premises expertise to help organizations of all sizes to create and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, designing UCS server failover systems for high availability, performance tuning, and integration with Exchange and Skype for Business.

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    Progent's Microsoft and Cisco authorized experts offer three service programs to help mid-size and large organizations create a cost-effective and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk application programs available and decide what packages may be excessively expensive, lack key functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special projects or to fill in for absent or incapacitated personnel.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and implement an installation of ISA Server 2004 that supports your IT security needs without limiting your network.

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    Progent can help your company to plan and implement an efficient migration from a UNIX-based information system to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and reduce business discontinuity by designing an efficient migration strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, migration strategy and validation, Exchange migration services, information and application transition, and processor and media migration and consolidation.

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    Progentís wireless engineers can help small companies design, select, pilot, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your business requirements.

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    Progent can help you to design and carry out an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to unify identity services across on-premises and cloud assets.

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    If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's UNIX and Microsoft Windows integration assistance services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk services.

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    For small and midsize businesses, computer security and information assurance and compliance is excessively complicated to master but too risky to overlook. The world's largest institutions have been hacked, and the top cloud services have occasionally been taken down. It looks as though there's nowhere to hide. Progent makes it economical for smaller companies to carry out vital IT security projects effectively by offering the benefit of billed time to the nearest minute with no minimum billing for remote support. This means you can have access to a world-class computer consultant to deliver just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security strategy.

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    Progent's Microsoft Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast ROI and promotes improved business results. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues between various versions of Microsoft Office and can provide customized online training to individual users and teams.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that mix Mac with Windows computers with extensive resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.

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    Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.

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    The Contact Center service delivery model used by Progent offers small and midsize organizations an efficient option to dependence on independent consultants by offering broad expertise accessible to numerous support teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling the most complex problems, service consistency and dependability, prompt follow-up overseen by veteran support administrators, a selection of convenient ways for requesting service tasks, and a high level of process visibility made possible by ticket tracking and available through a web portal.

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    Progent's Microsoft and Cisco authorized experts provide several ways to help medium-size and large businesses create a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various high-quality Help Desk application programs available and decide what products may be excessively costly, lack critical features, or align badly with your company's business goals. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or indisposed personnel.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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    Progent has been providing SharePoint support since the initial product was released more than a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid configuration is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual tasks related to your SharePoint 2013 migration.

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    Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a WLAN that delivers the coverage, speed, density, Quality of Service, security, and hand-off capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a Wi-Fi network and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi network.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of dependability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Exchange 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by increasing your productivity, lowering the expense of hardware and service, simplifying management, and consolidating your vital communications technologies.

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    Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.

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    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical information.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, allows one-time login with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the return on your investment in this powerful product.

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    Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server and provides a centrally managed web gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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