Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT staff may take longer to recognize a break-in and are least able to mount a rapid and forceful response. The more lateral movement ransomware is able to make within a victim's network, the longer it will require to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineer can assist organizations in the El Paso metro area to locate and quarantine infected devices and protect clean assets from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Call Progent's Ransomware Hot Line for Emergency Support in El Paso
For ransomware recovery help in El Paso, contact Progent at 800-462-8800 or go to Contact Progent.

An index of content::

  • 24 Hour High Availability Integration Support Microsoft Expert SCVMM 2012 Live Migration Setup and Support
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  • Microsoft Dynamics Business Central Applications Consulting
    Dynamics 365 NAV Consulting Services

    Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory, operations, project management, purchasing, sales, demand forecasting, and business analytics. Progent's Dynamics Business Central experts can assist you to maintain your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment.

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  • 24/7 Citrix XenDesktop desktop virtualization Consulting Services Citrix XenDesktop virtual desktops Online Consulting
  • Phobos Ransomware Hot Line El Paso, Fort Bliss
  • 24/7/365 Exchange 2013 Management Integration On-site Support Microsoft Exchange 2013
  • 24/7/365 Integration Support Meraki Meraki AP Network Engineer

  • System Center Operations Manager Setup and Support
    Remote Monitoring and Reporting Engineer

    Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost services created to help you to identify and fix a most network issues before they get big enough to impact productivity.

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    Technical Support Services Cisco PIX Migration

    Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

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  • CIO Specialist Integration Services CIO

  • Cisco Access Point Small Office IT Consulting Services
    Network Specialist Cisco Architecture

    Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software consulting.

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  • Failover Clustering Windows 2008 Consultants
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    The cluster technology incorporated into the high-end editions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of server clusters that provide greater levels of network dependability, security, performance, and flexibility. New or improved capabilities include cluster Validation, easier setup and deployment, improved cluster administration, new cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of Windows clustering, plan and execute an installation, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a business continuity plan.

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  • Microsoft Exchange Onsite Technical Support
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    Progent is among the most qualified network support firms for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.

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  • Small Office Computer Consulting Office 365 Management
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    Progent's Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that provides fast ROI and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility problems with different versions of Microsoft Office desktop and offers customized online instruction to individuals or teams.

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  • Exchange 2019 Configuration Network Consulting
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    Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent can help small and mid-size organizations to configure centralized remote endpoint management platforms for maintaining endpoints operated by work-from-home employees.

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    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, at the front lines of IT support, executing a broad range of technical projects for a large array of clients. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This ensures that you get not just expert IT skills, but also a consultant with field-tested approaches for using computer knowledge to solve actual network problems rapidly.

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    Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.

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  • Forefront Network Inspection System Integration
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    Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help you to plan and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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  • Meraki Outdoor Wi-Fi AP Remote Troubleshooting
    Meraki Cloud Management Remote Troubleshooting

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.

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  • Navision Support and Setup Award Winning MCSE Expert Certified Help and Support Axapta
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  • Exchange 2000 Migration Consultants
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    Progent is among the most expert network support firms for creating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small businesses derive the full advantages of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

  • Office 365 Exchange migration Technical Consultant Office 365 and Apple iOS Integration Support
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    Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a DR/BC plan.

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  • Audit Juniper SRX650 Router
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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Microsoft-certified Intune consultants can assist your organization to assess the business value of adopting Microsoft Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define policies, plan and deploy pilot environments to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune deployment.

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    Progent's Microsoft-certified engineers offer advanced expertise in deploying, managing and troubleshooting all versions of Project Server and can provide a broad variety of cost-effective remote support services following proven best practices to assist organizations of any size to receive all the advantages of this powerful platform. Services available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

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    Progent offers fast and affordable online access to a certified Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements affect vital areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.

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    Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact vital facets of IT like ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online support and management for Exchange 2013.

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    Progentís Disaster Recovery/Business Continuity specialists offer extensive backgrounds helping small businesses to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore systems, and transparent system maintenance. Progentís business continuity experts can assist you to plan and validate an efficient business continuity plan that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to design, implement, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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    Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include system planning, deployment, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.

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    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, optimize and troubleshoot their networking appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks.

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    Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email infrastructure to lower capital costs and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, design a solution that fits your functional requirements and IT budget, implement an efficient move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.

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    Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support firms who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation transmitted by every consultant to each customer. The practice of documenting and archiving support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who wonít let go of vital service information.

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