Ransomware Hot Line: 800-993-9400

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to take longer to recognize a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to make inside a victim's system, the more time it takes to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineer can help organizations in the São José dos Campos area to identify and quarantine breached devices and protect undamaged assets from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Recovery Expertise Available in São José dos Campos
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a settlement payment for the decryptors required to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an extra payment for not publishing this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big issue depending on the nature of the downloaded data.

The restoration process subsequent to ransomware penetration has a number of crucial phases, the majority of which can be performed concurrently if the response workgroup has enough members with the required skill sets.

  • Containment: This urgent first step requires blocking the lateral progress of the attack within your IT system. The more time a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes consist of isolating infected endpoints from the network to minimize the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the IT system to a minimal useful degree of functionality with the least delay. This effort is typically the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and protected remote access management. Progent's recovery experts use advanced collaboration tools to organize the complicated recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize activity and to get vital resources back online as quickly as feasible.
  • Data restoration: The effort required to restore data damaged by a ransomware assault varies according to the state of the network, how many files are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work may be needed to find undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were not connected during the attack.
  • Implementing advanced antivirus/ransomware defense: Progent's Active Security Monitoring gives small and mid-sized companies the benefits of the same anti-virus technology implemented by many of the world's largest enterprises such as Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, detection, containment, restoration and forensics in a single integrated platform, Progent's ASM lowers TCO, simplifies administration, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities include determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and using the decryption tool; troubleshooting failed files; building a clean environment; remapping and connecting drives to match precisely their pre-attack state; and reprovisioning machines and software services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware attack travelled within the network assists you to evaluate the impact and brings to light gaps in policies or processes that need to be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is usually given a high priority by the insurance provider. Because forensic analysis can take time, it is vital that other key activities like business resumption are pursued concurrently. Progent maintains a large roster of IT and data security professionals with the skills needed to carry out activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and onsite IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP application software. This breadth of skills allows Progent to identify and consolidate the surviving parts of your network after a ransomware assault and reconstruct them quickly into a functioning network. Progent has worked with leading insurance carriers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Expertise in São José dos Campos
For ransomware recovery consulting in the São José dos Campos metro area, phone Progent at 800-993-9400 or visit Contact Progent.



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    If you have a company IT system with 10 to 50 desktop clients, Progent's network outsourcing services save your business from over-reliance on single freelance service provider while giving you affordable and reliable access to enterprise-class network expertise. By providing network consulting service when you require it, offering advanced expertise for key applications, delivering unique services such as automated server monitoring, and charging only for services you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and maintain a robust and secure information network and to benefit from fast access to the skilled support typically restricted to enterprises who can support a sizeable in-house IT group.

  • Non-stop Data Centers Troubleshooting CCIE Expert Certified Technical Support Services High-Availability Data Center
  • Office 365 Exchange Online and on-premises Exchange Remote Consulting Integration Support Office 365 migration PowerShell
  • Office Move Consulting 24-Hour Hosting Facility Network Consulting
  • Offsite Managed Data Backup Service Computer Engineer Offsite Data Backup Service Online Help
  • On-site Technical Support Microsoft Small Business Server Windows SBS 2008 Consultant
  • Online Support Service Reporting Tracking Service Costs Computer Consulting
  • Onsite Technical Support 24x7 HelpDesk Best Help Desk Process Technology Consulting Services
  • Onsite Technical Support Red Hat Linux PCLinuxOS Linux Consult

  • GCIH Assessment
    ACTC Small Business IT Consultants

    Progent provides customers access to consultants who have been awarded some of the computer industry's most prized credentials. Progent believes that customers have the right to be sure that their computer support professionals have formal training as well as extensive practical backgrounds so that Progent's customers can engage Progent's support with trust. Often, vendor credentials such as the CCIE confers privileges for significantly better vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a higher level of IT support. In addition, recognized credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory demands by using the assistance of accredited IT professionals.

  • Private Clouds for Small Businesses Consultant Services Private Clouds for Small Businesses Engineers
  • ProSight Hybrid Cloud Data Backup Services Technical Support Services Urgent ProSight Data Protection Services Professional
  • ProSight Remote Network Infrastructure Troubleshooting Online Help Top Ranked Automatic Topology Mapping Computer Consulting
  • Professional Windows and UNIX Windows and Solaris Engineer
  • Professionals Online Microsoft Office 365 Training Online Acrobat Writer Training Specialist
  • Progent Small Enterprise Manager Progent Small Office Small Business Computer Consultant
  • Project Server 2010 Information Technology Consulting Microsoft Project Server Scheduling Consultancy
  • RIM BlackBerry Network Engineers São José dos Campos, SP BlackBerry Software IT Consulting Services São José dos Campos, SP
  • Recruiter Cisco Consultant Subcontractor Job Senior Network Engineer Part Time Job
  • Red Hat Certified Technician (RHCT) Problem Resolution Cisco Certified Network Associate (CCNA) Technician

  • CISM Audit
    Certified Cybersecurity Management Engineers

    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that IT security professionals are required to learn. It gives executive management the assurance that those who have qualified for their CISM credential have the experience and capability to provide effective security management and consulting services.

  • Redhat Linux Remote Support Information Technology Consulting Redhat Linux

  • ProSight Remote Network Management Consulting
    Small Business Managed IT services Services

    Progent's ProSight family of managed IT services are intended to offer businesses who have minimal in-house network support staffs with low-cost access to world-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed IT services include flat-rate network management expenses, automation of routine administrative tasks, ongoing absorption of the latest information technology, graceful transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic objectives, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.

  • Remote American Megatrends MegaRAC Services Dell DRAC Technology Professional

  • CCIE Certified Meraki Dashboard Online Support Services
    Meraki Support and Integration

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.

  • Remote Application Programming Specialists web application development Specialist
  • Remote Data Backup and Recovery Service Computer Consultants Consultants Remote Data Backup and Restore Service

  • Microsoft System Center Operations Manager Online Help
    Network Monitoring Online Consulting

    Remote 24x7 monitoring, automated alerts, and periodic reports are vital to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to help you to detect and resolve a most network issues before they can disrupt your business.

  • Remote Data Backup and Restore Service Consult IT Services Offsite DPM Managed Data Backup Service
  • SCCM Intune Integration Configuration SCCM Reporting Help and Support
  • SF Bay Area Microsoft MCDBA Consulting Job Openings 24 Hour Microsoft MCDBA Support Career Opportunities San Francisco Bay Area
  • SQL Coder SQL Server Capacity Planning Designer
  • SQL Server 2014 Remote Support Services SQL Server Management Studio Remote Technical Support

  • Microsoft Windows Hyper-V 2016 Network Engineer
    24-Hour Windows Server Hyper-V 2016 PowerShell Network Consultant

    Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.

  • SQL Server 2016 Data Mining Support and Help Microsoft Certified SQL Server 2016 Azure Backup Support and Integration
  • SQL Server 2017 Automatic Database Tuning Consulting 24/7 SQL Server 2017 Application Migration Specialists
  • SQL Server 2019 Always On Availability Groups IT Consultant SQL Server 2019 and Kubernetes Specialist
  • Server Migration Specialists Microsoft Certified Partner Small Business Network Consulting Group Microsoft Certified
  • Service Reports Network Consulting Service Database Network Consultants
  • Setup and Support SharePoint Portal Server Online Support Services Microsoft SharePoint Server
  • SharePoint Consultants Sao Jose Online Consulting SharePoint Server 2010 São José dos Campos
  • SharePoint Server 2010 Professional SharePoint Designer 2010 Computer Consultants
  • Small Business Consulting Services Company Small Business Computer Network Support Group
  • Small Office IT Outsourcing Companies Small Business Migration Firm
  • Small Office Small Business IT Support Firm Small Office System Support

  • Top Cisco SIP Integration Technology Consulting
    IP PSTN Consultant Services

    Progent's Cisco-certified SIP integration consultants can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite expertise to assist companies to migrate smoothly to an advanced unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP PSTN trunk.

  • Solaris Consultant Services Solaris Consultant Services
  • Solaris Online Consulting Top Help and Support Sun Solaris
  • Specialists Outsourcing Network Help Network Support Outsourcing Engineer
  • Spotlight and Outlook for Mac Support and Help 24-Hour Outsourcing Mac unified messaging
  • Support Desk Sharing Network Consultants Integration Co-managed Call Center
  • Support Services Exchange Server 2003 Upgrade Microsoft Exchange Upgrade Consulting Services
  • System Center 2016 Azure Integration Computer Engineer Microsoft Certified Partner Integration System Center 2016 Data Protection Manager
  • System Center 2016 Security Support Services SCCM 2016 Technical Consultant

  • Comprehensive Event Management Remote Support Services
    Operations Manager Consulting

    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.

  • System Center 2016 Service Manager Information Technology Consulting System Center 2016 and Skype for Business Integration On-site Technical Support
  • System Center Configuration Manager Remote Technical Support Microsoft Configuration Manager Online Support
  • System Center Operations Manager Integration Remote Consulting Comprehensive Event Management

  • Lync Server 2013 Back End Server Services
    Microsoft Experts Lync Server 2013 disaster recovery Consultancy

    Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade.

  • São José After Hours Providers Cisco Sao Jose dos Campos, SP Cisco IT Outsourcing
  • São José Exchange 2003 Server Remote Technical Support Exchange 2010 Server Computer Support Consultant São José
  • São José dos Campos, Brazil Internet Networking Consultants São José dos Campos Small Business IT Consultant
  • São José dos Campos-Taubaté Providers São José dos Campos-Pindamonhangaba IT Consulting Firm

  • New York Information Technology Outsourcing Companies
    24-7 Nation Wide Support Small Office Network Consultant

    Progent’s Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone help and online secure network access to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.

  • Technical Consultant System Center 2016 and Hyper-V Integration System Center 2016 Amazon AWS Integration Integration
  • Teleworker Data Protection Troubleshooting IT Consultant Work from Home Data Protection
  • Threat Management Gateway Support and Help Troubleshooting Microsoft Forefront TMG
  • São José dos Campos Ryuk Online Ransomware Cleanup Consultants Sao Jose dos Campos-Taubaté
  • Top Engineer Dynamics GP Customization Dynamics GP App Development Programming
  • Top Microsoft Windows Essential Business Server Integration Windows Small Business Server 2008 Consultants
  • Top Rated Microsoft Hyper-V 3.0 Server Virtualization Engineer 24-7 Virtual Server Administration Website Technology Consulting Services
  • Top Sun Solaris Professionals Linux Consulting

  • Top Quality VMware vRealize Orchestrator vRO Specialists
    VMware VMotion Engineers

    Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.

  • UNIX Professionals Solaris Specialists
  • Ubiquiti UniFi WiFi access point Professional Ubiquiti XG switch Specialist
  • Urgent Expert Training Network Engineer Expert Training Integration Support
  • Urgent Red Hat Linux, Solaris, UNIX Network Consulting São José dos Campos, SP Network Engineer Mandrake Linux, Sun Solaris, UNIX Sao Jose dos Campos, Sao Paulo
  • Urgent Windows Server Essentials Backup Consulting Services 24 Hour Windows Server Essentials Migration Engineers
  • VMware SRM Disaster Recovery Consult Top Specialists VMware Site Recovery Manager Audit Reporting
  • Video IP Phones Professionals VoIP Online Troubleshooting

  • ProSight Active Security Monitoring Engineers
    Top Quality Malware Forensics Technical Support Services

    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats.

  • Virus Rollback Engineer ProSight Endpoint Protection Services Technology Consulting Services
  • WatchGuard Firebox T70 Firewall Technology Consulting Services WatchGuard Firebox M670 Firewall Consulting Services
  • White Paper IT Outsourcing Advantages Advantages of IT Outsourcing White Paper
  • Wi-Fi 6 Technology Consulting Services Android Integration Configuration
  • Wi-Fi 6 wireless controller Remote Technical Support DNA Center Online Support Services

  • System Center 2016 and SSRS Reporting Support and Help
    System Center 2016 and Exchange Integration Specialist

    Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and performance.

  • Windows 7 Migration Technical Support Services Windows 7 Integration Specialist

  • SharePoint 2019 Microsoft Flow Support and Integration
    SharePoint 2019 Communication Sites Online Help

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive intranet solution.

  • Windows Server 2012 R2 Security Specialists Windows Server 2012 R2 Server Manager Network Engineer
  • Windows Server 2019 Virtual Machine Computer Consultants Windows Server 2019 Remote Support Services
  • Windows and Solaris Integration Services Windows and Solaris Remote Support Services
  • ransomware protection evaluation Specialists ransomware defense audit Consultants

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