Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when support personnel may be slower to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to achieve inside a target's system, the more time it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the São José dos Campos metro area to locate and isolate infected devices and guard undamaged resources from being compromised.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in São José dos Campos
Current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any available backups. Files synched to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment in exchange for the decryption tools needed to unlock encrypted files. Ransomware attacks also try to exfiltrate information and hackers require an extra payment in exchange for not publishing this data or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a big issue depending on the sensitivity of the downloaded information.

The recovery work subsequent to ransomware attack has a number of distinct stages, most of which can be performed concurrently if the response team has enough people with the necessary experience.

  • Quarantine: This time-critical first step requires blocking the sideways spread of ransomware across your IT system. The more time a ransomware attack is allowed to go unrestricted, the longer and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the network to a minimal acceptable level of functionality with the shortest possible downtime. This effort is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the multi-faceted restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's management and IT group to prioritize activity and to put critical resources back online as quickly as possible.
  • Data restoration: The work necessary to recover files damaged by a ransomware attack depends on the state of the network, the number of files that are encrypted, and which restore techniques are required. Ransomware attacks can take down critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical platforms are powered by SQL Server. Some detective work may be required to locate undamaged data. For instance, undamaged OST files may exist on employees' PCs and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
  • Setting up modern AV/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV tools deployed by some of the world's largest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, containment, recovery and analysis in a single integrated platform, Progent's ASM lowers TCO, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryptor tool; debugging failed files; building a pristine environment; remapping and connecting drives to match precisely their pre-encryption state; and reprovisioning physical and virtual devices and software services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This history of how a ransomware attack progressed within the network helps your IT staff to evaluate the impact and highlights shortcomings in rules or work habits that should be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is commonly given a high priority by the insurance carrier. Since forensic analysis can take time, it is vital that other key activities such as business resumption are pursued in parallel. Progent maintains an extensive roster of information technology and security experts with the knowledge and experience required to perform the work of containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the United States for over two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP applications. This scope of expertise allows Progent to identify and consolidate the surviving parts of your IT environment following a ransomware intrusion and reconstruct them quickly into a functioning system. Progent has collaborated with leading cyber insurance providers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in São José dos Campos
For ransomware system recovery consulting services in the São José dos Campos metro area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

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  • Small Business Network Consulting Company Cisco and Microsoft Mid-sized Office System Consultant
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    Top Ranked Microsoft Exchange Cluster Support and Help

    Progent's high availability network experts provide non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice access, fault-tolerant Internet interface design, high-availability data center support, and other 24x7 operations consulting to help your organization create a non-stop network for mission-critical applications. Progent has the knowledge and experience to design economical, non-stop networks by deploying the expanding library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you build a high-availability mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.

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    Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.

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    Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts under your own service brand as a seamless extension of your network consulting staff.

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    GIAC was established in 1999 to validate the knowledge of information technology security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security disciplines addressed within GIAC accreditation including evaluating network vulnerability, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that combine Mac with Windows systems with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows systems.

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    Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to enhance business operations so they align more closely with your corporate goals. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.

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  • São José dos Campos, Brazil Computer Support Companies São José dos Campos-Jacareí Small Business Computer Consulting Group
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  • São José dos Campos-Guaratinguetá Small Office IT Consultants São José dos Campos Networking Group

  • SQL Server 2017 Automatic Database Tuning Remote Support
    SQL Server 2017 R Services On-site Technical Support

    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

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  • Top ISA Server Services Microsoft ISA Server Support and Integration
  • Top Offsite Managed Backup Service Specialist 24x7x365 Offsite DPM Managed Data Backup Service Technical Support

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    Dharma ransomware hot line Consultants

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800

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  • 24/7 Juniper Junos CLI Security Audits
    24x7 Juniper Junos os Security Audits

    Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a mix of Juniper's OS platforms.

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  • Windows Server 2012R2 Multitenancy Network Consultant Windows Server 2012 R2 Server Manager Support and Setup
  • Wireless Link Support Outsourcing 24/7/365 Small Business WiFi Computer Consultants
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  • operations manage 2016 Support Outsourcing Microsoft Expert scom 2016 hybrid cloud monitoring Online Help

  • .NET Framework Contract Programmer
    .NET Linux Developer

    Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or enhance .NET applications rapidly and at low cost.


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