Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware is able to achieve within a victim's network, the longer it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the São José dos Campos metro area to identify and quarantine infected servers and endpoints and protect undamaged resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in São José dos Campos
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any available system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and effectively sets the IT system back to square one. So-called Threat Actors, the cybercriminals behind a ransomware assault, demand a settlement payment in exchange for the decryption tools needed to recover encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an extra settlement for not publishing this information or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The recovery work subsequent to ransomware attack has several crucial stages, most of which can proceed concurrently if the response team has enough members with the required experience.

  • Containment: This time-critical initial step involves blocking the lateral progress of ransomware within your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine processes include isolating affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the IT system to a basic useful level of capability with the least delay. This process is usually the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network architecture, and protected remote access management. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to get essential resources on line again as quickly as feasible.
  • Data restoration: The effort required to recover data impacted by a ransomware attack varies according to the condition of the systems, the number of files that are affected, and what recovery techniques are required. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Some detective work may be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were not connected at the time of the attack.
  • Implementing modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical anti-virus tools deployed by some of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware blocking, detection, mitigation, restoration and forensics in a single integrated platform, Progent's ASM lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting drives to match precisely their pre-encryption condition; and restoring machines and services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's progress throughout the network from beginning to end. This audit trail of how a ransomware attack progressed within the network helps you to assess the damage and uncovers gaps in security policies or work habits that should be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other key recovery processes like operational continuity are performed concurrently. Progent has an extensive roster of IT and cybersecurity professionals with the skills required to perform the work of containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has guidance in financial and ERP applications. This broad array of skills allows Progent to identify and consolidate the surviving pieces of your information system after a ransomware assault and rebuild them quickly into an operational system. Progent has collaborated with top insurance providers including Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in São José dos Campos
For ransomware recovery consulting services in the São José dos Campos metro area, call Progent at 800-462-8800 or see Contact Progent.



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  • SQL Server 2008 Migration Consultant 24/7 SQL Server Capacity Planning Development Group

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    Hyper-V 3.0 Server On-site Technical Support

    Progent's Microsoft-certified professionals can help you analyze the potential advantages of Hyper-V-based virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to monitor and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, design and validate business continuity procedures that optimize network availability, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk services.

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  • Sao Jose dos Campos-Jacareí Microsoft SharePoint Server 2010 IT Services Immediate On-site Technical Support Microsoft SharePoint Server Sao Jose dos Campos, SP
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  • Windows Server 2022 and SQL Server IT Consultant
    Urgent Support and Setup Windows Server 2022 and SQL Server

    Progent's certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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  • Specialist Windows SBS 2008 Microsoft Windows Small Business Server 2008 Consultants
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  • São José Biggest São José dos Campos Dharma Ransomware Remediation São José dos Campos NotPetya Ransomware File-Recovery Santana do Paraíba

  • SQL Server 2014 Reporting Services Consulting Services
    Professionals SQL Server 2014 Database Migration

    Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services that include system design, configuration, administration, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.

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  • São José dos Campos Egregor Crypto-Ransomware Negotiation Services Emergency São José dos Campos Egregor Crypto-Ransomware Negotiation Expertise São José
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    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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  • Specialists NetApp SnapMirror
    NetApp MetroCluster Disk Pools Consult

    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart. Progent's team of veteran IT experts can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and government requirements.

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  • Windows Server 2012R2 Private Cloud Integration Services Windows Server 2012 R2 Cloud Specialists
  • Windows Server 2022 and SQL Server Technology Consulting Windows Server 2022 High Availability Technical Support Services
  • Work at Home Employees Consulting Services near São José dos Campos - Integration Consulting Services Sao Jose dos Campos, SP Sao Jose dos Campos, SP São José dos Campos Work at Home Employees Infrastructure Consulting Experts
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  • iPhone and Dynamics CRM integration Online Technical Support iPhone and Barracuda integration Information Technology Consulting

  • Antispam Support Services
    Help and Support Antispam

    E-Mail Guard by Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s certified e-mail protection professionals can show you how to develop an email security plan that incorporates anti-spam and virus protection services and policies.

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