PC Desktop Consulting and Support Services
Cyber Threat Monitoring and Behavior-based Protection for Endpoints
Additional Topics of Interest
Cisco Planning Support services
Top Online Cisco Certified CCIE Computer Installation
Progent can provide rapid online access to Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment using advanced remote diagnostic tools to provide quick and affordable analysis and repair of critical network infrastructure problems.
Professional Cloud Backup Security and Compliance
Offsite Managed Data Backup/Recovery Services Support Services
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information.
SCCM 2012 Windows 2010 Provisioning Network Consultants
SCCM 2012 Asset Inventory IT Consultants
Progent can assist your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by providing expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Security Contractors Juniper Junos J-Web
Juniper Junos CLI Cybersecurity Firms
Progent's Juniper-authorized network engineer can assist you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that include a mix of Juniper's software platforms.
Microsoft Dynamics GP System Update Consultant
Dynamics GP Upgrade Consultant
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for over two decades and Progent has delivered integration, customization, training, and debugging services since the product's original release. Progent offers top-tier support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist your business to design, validate, and implement an efficient migration from a an outdated version of GP to the current edition of Dynamics GP.
Top Rated Adaptive Security Device Manager Help and Support
24-7 ASA and PIX Outsourcing
Progent's Cisco-certified CCIE network engineers can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Technical Consultant Microsoft Windows Failover Cluster
Windows Failover Cluster Computer Engineer
The server cluster technology built into the high-end versions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and management of server clusters that provide greater levels of network dependability, security, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and deployment, improved cluster administration, new cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you evaluate the business benefits of Windows clustering, design and implement an installation, train your network support staff to administer your cluster environment, deliver ongoing consulting and support services, and create and test a workplace recovery procedure.
24/7 Multiple cloud integration Specialists
Contract Programming Firm Amazon AWS hybrid cloud integration
Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as one or more public cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
ransomware removal and data restore Services
ransomware cryptoworm recovery Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
VoIP Technology Consulting Services
IP Endpoints Consulting Services
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
SQL Server 2022 and Exchange Support and Setup
24/7 SQL Server 2022 Cybersecurity Integration
Progent's certified SQL Server 2022 experts can help your organization to assess the advantages for migrating to SQL Server 2022 and can provide rapid online or on-premises access to consulting experts in system planning and deployment, application development, SQL Server management, and cybersecurity.
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Meraki 802.11ax Access Point Support Outsourcing
Network Engineer Meraki WiFi 6 AP Migration
Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support services to assist businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or device.
BlackBerry Exchange Technical Support
BlackBerry Desktop Manager Consult
Progent offers the expertise of RIM BlackBerry-certified professionals who can help small businesses to plan, manage, and repair BlackBerry technology economically and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online support model, offers small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their information system.
Technical Support Services SQL Server 2022 Always Encrypted
IT Services SQL Server 2022 Enterprise
Progent's certified SQL Server 2022 consultants can assist your organization to assess the advantages for migrating to SQL Server 2022 and can deliver rapid remote or onsite access to experts in system design and deployment, application programming, database administration, and network security.
Computer Engineer NinjaOne Automated Server Management
NinjaOne Desktop Monitoring Computer Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of vital devices.
Microsoft Experts Integration Services SQL Server 2008
Specialist SQL Server 2008
Progent's Microsoft-Premier SQL consultants can provide an array of services to help small businesses to plan, deploy, administer, and troubleshoot SQL 2008 systems in order to receive the optimum competitive advantage from this advanced information management technology. Also, Progent can provide assistance with network architecture, company-wide protection, and software programming to increase the strategic value of your IT investment.
Juniper Junos Configuration Network Security Audit
Juniper Junos Management Firewall Setup
Progent's Juniper Networks-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
Co-Location Computer Consultants
Hosting Support and Integration
Progent's colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center colocation hosting facilities and in need of timely on-site service at the co-location facility plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of data center and data center and colocation support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, development and deployment of non-stop systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage clustering systems.
Development Companies Project 2016
Microsoft Project Workflow Instruction
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, using and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective remote consulting services based on proven best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Consulting support available from Progent include solution planning, installation and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and specialized online training classes.
Consult Router patch management
24x7 Specialist Server patch management
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your servers, endpoint devices scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
24 Hour Network Consulting Open Positions
Employment Freelance Microsoft Consultant
Progent is hiring a range of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCDP or CCIE certification; and consultants for advanced system design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity planning, data protection, and VMware technology. We are also seeking desktop support experts, remote troubleshooting professionals, and CISSP or CISM certified security professionals. We are also looking for veteran managers and administrators who can operate effectively in our high-growth, virtual office model. Progent works with independent consultants with specialized knowledge and working experience in crucial IT topics outside Progent's primary technical concentration. Our Experts Team hires freelance consultants who can provide advice and programming support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in areas such as telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by us coordinate with our in-house consultants to deliver comprehensive IT services for small and midsize business networks.
Troubleshooting Ransomware Forensics
IT Consultant Ransomware Recovery
ProSight Active Security Monitoring incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices and servers and VMs against familiar and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Cisco switch patch management Consult
Google Android patch management Specialist
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Cisco Mobility Express IT Consulting
Aironet Outdoor Wi-Fi Access Point Support and Help
Progent's certified wireless experts can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for both legacy and new-generation 802.11ac Aironet APs and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet APs.
Internet Data Center Troubleshooting
Colo Technical Consultant
Progent's data center support services are intended for businesses with hardware housed at IDCs or data center co-location hosting sites and requiring timely in-person service at the co-location facility as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a full array of Internet Data Centers and data center and colocation support services such as network architecture analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, development and installation of high availability configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering configurations.
Microsoft Teams and Android Consult
Microsoft Teams Migration Professionals
Progent can assist your organization to plan an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Hybrid cloud solutions Specialists
Specialists Enterprise hybrid cloud integration
Progent can assist your IT team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize local IT assets along with one or more public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
CRISC Certified Cybersecurity Technical Support Services
Technology Consulting Risk Assessment
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you define a complete disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop network architecture that takes into account availability issues involving a wide range of network technologies and processes.
HP Lights-Out 100c Remote Management Card Engineer
Specialists Remote Management
Remote management cards offer IT managers full control of a server without the requirement for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to provide efficient remote technical help. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Symantec Firewall IT Services
Symantec Firewall Security Consultants
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security expertise.
Integration Support SCDPM 2012 Planning
SCDPM 2012 and SharePoint Integration
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Exchange 2019 and Outlook Support and Setup
24-7 Computer Consulting Exchange 2019 MCDB Cache
Progent can help your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Monitoring and Reporting Outsourcing
Remote Monitoring and Reporting IT Consultants
Progent offers a selection of network service packages for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Operations Manager, a next-generation server and system support product that monitors the reliability, performance, and security of your network and isolates incipient problems before they can bring down your system. With Progent's affordably priced network support packages, small companies can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Juniper Junos Network and Security Manager Firewall Network Install
Juniper Junos Security Services
Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's flagship network control software to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a combination of Juniper's OS platforms.
Offsite Employees Endpoint Security Outsourcing
Teleworker Cybersecurity Online Support Services
Progent can assist small and mid-size businesses to set up endpoint device security protection systems and provide response expertise needed to support telecommuters.
Immediate Email Polymorphic Virus Protection Consulting Services
ProSight Outbound Email Filtering Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
After Hours Windows Server 2000 Upgrade Consultants
Immediate IT Consulting Windows 2000 Server
Progent's Microsoft-certified Windows 2000 Server consultants offer computer support and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system design, deployment, project management, local and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Dynamics GP ODBC Consultancy
Integration Companies Dynamics GP App Development
Progent's expert application designers and programmers can assist your company to build enhancements to Microsoft GP that address the special needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also offer help with a range of software development tools that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Private Clouds for Small Businesses Services
ProSight VM Hosting Engineer
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital expenditures, savings on operational expense, better executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
Stealth Penetration Testing Cybersecurity Consultancy
Security Consultancy Stealth Penetration Testing
Stealth penetration checking is an important component of any overall IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are correctly configured and actively observed. Progent can implement ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
Microsoft 365 Mac Integration Outsourcing
Microsoft 365 iPhone Integration Information Technology Consulting
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of productivity applications and cloud services available on a subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of product bundles intended for markets from students and home offices to enterprises. Progent can provide quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that seamlessly integrate local and cloud-based resources.
Data Center Colo Remote Troubleshooting
Colocation Facility On-site Technical Support
Colocation sites make it possible for companies to share world-class facilities for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy including selecting and moving to a colocation site, creating network topology, defining hardware, on-premises and on-line maintenance, setting up offsite system management, and education your IT personnel.
SCCM 2012 Site Hierarchy Design Engineer
IT Services SCCM 2012 Asset Management
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
SharePoint Consultants
SharePoint 2003 IT Consultants
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, groups and information. SharePoint offers a common spot for your employees or clients to connect to, organize, distribute and manipulate useful information, files, and software and to communicate with other people. SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can assist you to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions during his time as as a network designer, programmer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.
SCCM 2016 Troubleshooting Network Engineer
Best IT Consulting SCCM 2016 Application Management
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any facet of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Online Consulting Microsoft 365 iPhone Integration
Office 365 Access Development Specialist
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud resources.
Cisco Expert Call Center Sharing Online Technical Support
Helpdesk Sharing On-site Support
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Expert Microsoft Certified System Center 2016 and VMware Integration Professional
SCDPM 2016 Consultants
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support programs, small businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems world-class availability, security, and productivity.
ISSAP Certified Cybersecurity Architecture Services
ISSAP Consulting Services
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous testing and significant work with network security design. ISSAP security experts possess comprehensive understanding of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Immediate CCIE Expert Certified Support Services ISR 926 router
24x7 1800 ISR Router Support
Cisco has developed an extensive product line of routers that includes routers designed to deliver the protection, performance, and reliability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
VPN Consulting Services
Support and Setup Cisco RADIUS Security
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a full range of easy-to-administer protection hardware and software to help protect your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate goals.
24-7 Redundant Network Consulting
Fault Tolerant Interoffice Connectivity IT Services
Progent's non-stop inter-site connectivity and 24x7 system connection consultants can help small businesses create fault tolerant Interoffice connectivity by means of redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.
CISSP Certified Security Specialist
CISSP Certified Cybersecurity Technology Professional
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that guard a small business against modern threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile users sharing network resources spread across a mix of physical datacenters and various clouds.
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