Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Apple Mac support consultants can assist you with a broad array of system infrastructure issues such as system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks based solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business goals.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once users complained about them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to ward off system problems before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, security and performance.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a seamless information management solution.
Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete support for your IT system.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security experts can perform extensive intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly configured and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.
Progent's certified Windows Server 2003 engineers offer computer support and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, integration, update, and maintenance offerings include network design, deployment, project management, on-premises and off-site network support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent's compensation model is built on contribution, so similar to being a freelance consultant, your income is entirely driven by your generated revenue. Some Progent consultants focus on quality of life and elect to consult at an easy pace, using our self-determined schedule to follow personal enthusiasms such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and friends. Others take advantage of the opportunity to make big bucks via hard effort and extended days. Progent fully encourages both ends of the spectrum plus any point in between.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, groups and data. Microsoft SharePoint provides a central spot for your employees or customers to connect to, manage, share and manipulate useful data, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they've created in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can help your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent can provide cost-effective remote consulting to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Progent can provide affordable remote and on-premises consulting to help businesses of any size to move any part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
With virtual servers, companies are able to run multiple virtual machines on one actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology behind private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, network availability, and disaster recovery. Other key server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can assist you in all aspects of server virtualization and administration to enable your business to cut expenses and save time.
Progent can help you to design and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and Azure resources.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and affordably.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from older versions of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic advantages of new technologies such as Storage Replica and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware vSphere support.
Microsoft ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified ISA Server support professionals can help you design, cost-justify, pilot, install, configure and manage the any version of ISA Server on your network.
Progent's Microsoft-authorized experts can show you how to rationalize the business case for deploying Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Server for your application, provide setup and integration expertise, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your standard and custom application software to work with SharePoint 2007, develop a company-wide security plan that includes portal technology, and provide troubleshooting and Help Desk services.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from on-demand design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.
Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help your company to identify and fix a an array of IT network issues before they can disrupt productivity.
Progent's Solaris platform support experts provide small and mid-size companies and developers help with administering and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise offers you an easy one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email infrastructure to lower capital costs and management hassle. You can configure Exchange Online to host all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.
Progent offers national urgent help and consulting services for businesses who run UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology dollar by extending user efficiency and shortening the hours billed for network analysis and repair. Sophisticated online support tools and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and money by traveling to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security professionals to assist with the toughest system problems.
Progent's Microsoft-certified engineers offer advanced support in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective remote support services following industry best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Services offered by Progent include solution planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Dynamics GP line, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software support experts can help you install, customize and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of key business processes in order to bring products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security monitoring and protection tools and policies are properly configured and effective.
Ryuk ransomware protection and recovery Consultants
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, peripherals {like scanners, infrastructure appliances like switches and wireless access points, and IoT devices such as alarms and robotics.
With Catalyst switches for small and mid-size companies, Cisco allows organizations to realize the full advantages of adding intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network highly robust to handle real-time needs, expandable to facilitate growth, safe enough to protect confidential information, and capable of prioritizing and managing traffic flows to streamline network operations. Progent's CCIE certified consultants can help you select and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can help you create a comprehensive security policy and configure Cisco switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's consulting services can assist you with planning, deploying, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to help you to plan, install, manage and debug a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent has created special network security packages designed to provide larger institutions an objective and thorough network security evaluation from a team of certified security engineers. All Progent's network security evaluation packages feature a collection of procedures including network scans from within and from beyond the corporate firewall, expert analysis of results by certified security engineers, production of a paper explaining the findings, plus an interactive concise executive summary and a detailed live outbrief for internal network managers.
Progent's seasoned ransomware recovery consultants can help your business to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for more than two decades and Progent has delivered integration, software development, education, and troubleshooting services since the platform's original release. Progent can provide top-tier support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, test, and carry out a cost-effective migration from a an outdated release to the newest edition of Dynamics GP.
Progent can assist you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now fix server troubles before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, security and productivity.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with designing, installing, managing and troubleshooting sophisticated IT applications based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, design processes for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's Wi-Fi site survey services assist you to plan, deploy and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the reception, performance, density, QoS, data protection, and hand-off capability your company needs. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, tuning, and debugging an operational wireless network.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running on multiple venues with any number of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can assist your organization to assess the benefits of Ubiquiti's UniFi products for your business and help you to plan, install, administer, and troubleshoot your UniFi solution.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
MongoLock ransomware protection and recovery Services
Progent has more than 20 years of background deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can assist you to plan, configure, support, and repair your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest version of System Center from an older one or from a third-party datacenter management platform to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Progent provides nationwide urgent technical support and troubleshooting services for businesses who run UNIX or Linux networks or whose information systems include a combination of UNIX/Linux and Microsoft Windows products. Remote network consulting offers optimum leverage for your information technology dollar by extending user efficiency and limiting the time billed for computer repair services. Advanced remote access technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to help you with the most difficult network issues.
For help writing, enhancing, or repairing applications for Microsoft Windows, Linux, or the Web, Progent's team of program developers, relational database architects, and project managers can help ensure you get the job completed on schedule and within budget. Progent's experienced application developers offer cost-effective and expert remote help for jobs as simple as creating Vidual Basic macros for Excel or as large as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal network administration and support teams with low-cost access to world-class management tools and technical experts. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of common administrative tasks, ongoing adoption of new information technology, smooth migration from legacy technology to current solutions, improved alignment of information technology with business objectives, guidance from seasoned IT consultants, and freeing up management to focus on business instead of fast-evolving information technology.
SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services that include planning, configuration, administration, remediation, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent provides national online technical support and troubleshooting services for businesses who operate Sun Solaris environments or whose information systems feature a combination of Solaris and Microsoft products. Remote IT help provides optimum leverage for your information technology dollar by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote access tools and experienced technicians and consultants allow Progent to solve most network issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to help you with the toughest network problems.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to integrate, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Nagios and MRTG are useful, license-free monitoring tools that operate on the Linux OS and can be deployed to analyze UNIX/Linux networks, MS Windows systems, or mixed-OS situations where the Linux OS and MS Windows coexist. The Nagios monitor lets network support engineers to monitor network services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network monitoring experts can help you utilize both these utilities to tune and repair your network.
Global Information Assurance Certification was founded in 1999 to certify the skill of IT security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the network security disciplines covered under GIAC certification such as auditing network vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent's Mac support consultants can assist you with a wide range of system infrastructure areas including network architecture, remote and mobile access, internetwork communication, security, and emerging technologies such as VoIP and fast wireless networking. For company networks based solely on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to handle the challenge of planning, configuring, and supporting a system infrastructure that is robust, safe, efficient and supportive of your business goals. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent can assist your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.