Additional Topics of Interest

Technology Professional Security Audit
Cybersecurity Audit Consulting

The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that represents expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the fields of information systems audit services, IT administration, systems and architecture lifecycle, IT service delivery, protection of information assets, and disaster recovery planning.

Co-Location Remote Troubleshooting
Network Engineer Colocation Center

Colocation data centers allow companies to share world-class data centers for housing network equipment that supports critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy such as selecting and moving to a colocation site, creating system architecture, defining required equipment, on-site and remote maintenance, establishing remote system administration, and education your IT personnel.

WAP Computer Consulting
24 Hour Aironet 2700 Access Point Consultants

Progent's Cisco-certified wireless technology consultants can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Emergency Data Center Colo Professional
Colocation Network Engineer

Progent’s data center support services are intended for businesses with hardware housed at IDCs or data center colo hosting facilities and requiring timely on-premises help at the co-location site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and data center and colocation consulting services such as system architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, design and installation of zero-downtime configurations, defining and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster systems.

Supplemental Help Desk Cost Savings Consulting Services
Co-managed Call Center Costs Support and Integration

Progent's Helpdesk management and co-management service programs help organizations to reduce costs and improve productivity.

Office SharePoint Server 2007 Integration Services
24x7 Network Consultants SharePoint

Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, groups and information. SharePoint Server provides a central location for your employees or customers to connect to, organize, distribute and manipulate relevant data, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or migrate to the current version of SharePoint.

Wi-Fi Site Survey Online Support Services
Support and Help Online Wireless Site Survey

Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the coverage, performance, density, data protection, and roaming capability your business needs.

Microsoft Operations Manager Onsite Technical Support
IT Consultant Operations Manager

Progent offers a selection of network support bundles for small companies. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of Microsoft System Center Operations Manager, a next-generation network and IT management product that monitors the reliability, performance, and security of your information system and isolates incipient problems before they can disrupt your network. With Progent's economically priced IT service programs, small companies can select a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.

Small Business 500 AP Support Services
Small Business 300 AP Specialist

Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network experts can provide online or on-premises integration and debugging services to assist you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.

Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global enterprises.

District of Columbia Information Technology Support
MS Certified Tennessee Software Security Consultant

Progent’s Technical Response Center (TRC) offers affordable national after-hours online help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone help and online secure network connection to isolate and resolve network problems rapidly and economically.

Windows 11 Compatibility Testing Tech Support Outsource
Windows 11 Upgrade Consultants

Progent's Windows 11 consultants offer an array of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment, and Help Desk services.