Progent provides customers the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that customers have the right to know that their computer support consultants have formal training as well as extensive practical field experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is offered to uncertified service providers, allowing Progent to deliver customers a better class of IT support. In other cases, recognized certifications such as CISSP or ISSEP for network security can aid corporate customers to show compliance with regulatory demands by using the assistance of recognized IT experts.
Progent's certified experts offer small and mid-size companies world-class consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution formerly known as SMS Server. Configuration Manager 2007 provides a variety of enhancements to Systems Management Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager economically for streamlined operating system and application deployment, security patch administration, software metering, and software license compliance. Progent's engineers can also help your company to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.
The Help Desk service delivery structure adopted by Progent gives small organizations an dependable option to reliance on independent consultants by offering broad expertise accessible to multiple engineering teams, optional 24x7 availability of emergency assistance, escalation capability to appropriate engineers for handling even the most intractable issues, service consistency and dependability, quick follow through enforced by veteran support managers, a choice of easy-to-use ways for requesting service jobs, and excellent progress visibility enabled by ticket tracking and accessible through a web-based portal.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to assist you to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent offers cost-effective remote consulting to assist you to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information system.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's CISM-certified security consultants can help you safeguard your Mac network through professional support offerings including running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your corporate network.
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security professionals can run extensive intrusion checks without the awareness of your company's internal IT staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly configured and consistently monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned architecture. These enhancements affect vital facets of IT like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.
For large businesses, Progent can leverage in-house IT staffs by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices, Progent can act as a seamless nearby extension of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows 2000. Progent can offer field consultants and specialists to help with a campus move or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 environment to support your changing IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems.
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop environment that improves the strategic impact of your information system; configure XenDesktop software with your servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Small to mid-sized businesses can now get all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT support programs, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and onsite assistance to help your organization build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, managing, and using enterprise data and analytical applications in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware vSphere support.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Microsoft Certified Partner Google Cloud hybrid solutions Specialist
Progent's ProSight family of managed services are intended to offer organizations who maintain minimal in-house network support staffs with low-cost access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management expenses, automation of common administrative processes, ongoing absorption of the latest information technology, smooth transition from older systems to current solutions, close fit between information technology with business goals, guidance from seasoned IT experts, and freeing up management to focus on business rather than ever-changing information technology.
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT service with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a remote office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of on-premises and on-line IT support services and system architecture assistance.
Progent offers customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients have the right to know that their IT support professionals have formal training as well as extensive real-world field experience so that Progent's customers can engage Progent's service with trust. Often, vendor certifications such as the CCIE brings priority for significantly better vendor support than is available to uncertified consultants, allowing Progent to deliver clients a higher level of IT service. In other cases, recognized credentials such as CISA or ISSAP for IT security can help corporate customers to show compliance with regulatory demands by using the assistance of recognized industry experts.
Progent's certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite contact with experts in solution planning and deployment, software programming, database administration, and network security.
Progent's Linux consulting experts offer small companies and developers assistance with managing and supporting Linux computers that run with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with an easy single source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's pricing model is to charge for phone service and on-premises help per minute. As a result, you are invoiced exclusively for received services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for support services provided during regular working hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for quick repairs so you will not be tempted to permit minor problems to fester.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that gives the maximum degree of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's seasoned team of IT consultants and subject matter specialists have extensive background delivering remote and onsite support for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent has the range of know-how to solve network problems that involve multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides budget-friendly online consulting to assist you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones and tablets efficiently.
Progent's UNIX family consulting experts provide small and mid-size businesses and developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with an easy single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to help your organization to plan, install, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and implement hybrid networks that integrate local and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your wired and wireless endpoints.
Cisco and Microsoft Certified Experts Enterprise hybrid cloud solutions Professionals
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's Cisco-certified SIP integration experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and can provide affordable online or on-premises support to assist you to move smoothly to a productive communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent can provide cost-effective remote consulting to assist your business to design, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online and on-premises training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your information network.
Progent's certified Office and Microsoft 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and enables improved business results. Progent can help you to integrate Office or Microsoft 365 applications with one another and with other core Microsoft platforms including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility issues with different versions of Office and can provide customized online instruction to individual users or teams.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include local offices, data centers, and cloud resources.
The Help Desk Call Center support model used by Progent's Technical Response Center gives small and midsize organizations an effective option to dependence on freelance consultants by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for solving the most complex issues, support consistency and reliability, quick follow-up overseen by seasoned support administrators, a selection of easy-to-use techniques for initiating support jobs, plus excellent progress transparency made possible by ticket tracking and accessible via a web portal.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified network experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your key communications platforms.
Progent's Citrix experts can assist you to design, install, manage, and support a virtual application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support a remote datacenter that features high uptime, enhanced security, and rapid disaster recovery.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
Progent's certified Windows Server 2003 engineers can provide network help and expert consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support offerings include system planning, deployment, project management, in-person and remote network support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent imposes no initialization charge and asks no monthly commitment for support services provided during regular business hours. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be forced to allow minor problems to stay unaddressed.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information.
Progent's seasoned application designers and software developers can assist your business to create enhancements to Microsoft GP/Great Plains that address the special needs of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development tools that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's certified SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business operations.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization architectures that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, system support, and IT management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Citrix offers a powerful line of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to assess the business advantages of Citrix technology and can help you design, test, deploy, troubleshoot, and support Citrix solutions.
If your organization does not need emergency remote support but you think you will require technical services with your network in the near future, you can save time and expenses and guarantee that the right IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to email@example.com.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, transforming raw information into valuable understanding of your business.
Progent's Microsoft-certified consultants can provide affordable remote technical support and programming services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Progent can assist you to design, deploy and troubleshoot a backup plan built around MSP360 software. MSP360 enables file or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows you to build a data protection solution with a low Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss resulting from user mistakes, system errors, malicious insiders, and external assaults such as ransomware.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network running efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to disrupt productivity.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single source for on-going network support, maintenance, education, and security consulting.
If you have a company IT system with 10 to 50 network clients, Progent's IT outsourcing services free your company from over-reliance on an individual independent consultant while giving you cost-effective and reliable access to enterprise-class network support. By delivering network support service when you require it, providing specialized expertise for key technologies, delivering unique services such as automated server monitoring, and charging only for support you use, Progent offers you an affordable way for maximizing the productivity of your small office information system. Progent is the smart way for small businesses to build and support a reliable and secure IT network and to benefit from quick access to the skilled support ordinarily available only to enterprises who can afford a sizeable in-house IT group.
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital costs and management hassle. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Exchange Online, design a solution that fits your functional requirements and budget, implement an efficient move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and technical support.
Progent has created special network security service bundles intended to provide larger institutions an impartial and comprehensive network security assessment from a team of certified security consultants. All Progent's security evaluation packages incorporate a suite of procedures like network scans from inside and from outside the corporate security perimeter, professional interpretation of captured data by accredited security consultants, production of a paper explaining the results, plus a live high-level executive outbrief and an extensive interactive review for in-house IT administrators.
Progent offers access to a senior specialist with extensive experience installing, managing, and enhancing immersive telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your ISP, and your telepresence platform supplier to help your organization maximize the business value of your telepresence ecosystem.
Progent's Microsoft-certified professionals average more than a decade of background providing messaging support for companies ranging from small offices to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and mobile email access. Progent's Exchange support services can help you in planning and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
For smaller companies, network security and regulatory compliance can be too complicated to master but too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It seems as though there's no place to run. Progent makes it affordable for small and midsize companies to implement critical IT security projects effectively by offering the advantage of billed time to the nearest minute with no minimum billing for online help. You can have access to a world-class computer expert to provide just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, installing, administering and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and carry out an efficient migration of your databases and applications to any deployment architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network service packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and performance.