Enterprise Services
Consultants for Enterprise Information Networks:
Certified Microsoft and Cisco Consulting Firm
For enterprises with branch offices in major cities throughout the United States, Progent's Microsoft-certified IT consulting experts a
nd certified Cisco system design consultants offer a variety of network consulting services including project planning, project management, Sarbanes Oxley Compliance, site moves or office moves, enterprise security, network architecture, on-site or remote branch office support, and integration expertise for hybrid network models that span public and private clouds. A Progent network architect can help you design a multi-site network that makes efficient use of colocation services, Internet data centers, and off-site hosting facilities.
Progent's Microsoft certified consultants can help large enterprises plan, deploy and support major rollouts of key Microsoft technology such as Microsoft Entra (formerly branded Azure Active Directory), Microsoft Exchange Server, Systems Management Server, SQL Server, and Windows 2022 Datacenter. Progent's Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) consultants can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Services Progent's Cisco experts have provided to enterprise clients include:
- IT strategy for companies with IT budgets over $1B
- Architecture support in infrastructure, voice, and security for networks with 4+ million nodes globally
- Design, implementation, troubleshooting, and maintenance support for all Cisco products including Routers, Switches, Voice, Collaboration, UCS servers, Wireless, Firewalls, etc.
- Multivendor firewall support for Cisco, Meraki, Sonicwall, and others
- Multivendor wireless support for Cisco, Meraki, and Ubiquiti products
- Multivendor switching and routing support for Cisco, HP, Dell, and other vendors
- Amazon AWS and Microsoft Azure connectivity support including VPN to corporate networks
- Multivendor Voice support for SIP trunks to many providers with expert configuration and troubleshooting
- Progent's consultants are seasoned, certified industry veterans with extensive experience working with enterprise IT systems. Progent's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.
- Progent has the in-depth expertise to help enterprises plan, pilot, deploy and manage Microsoft-based technologies, including complex Active Directory and Microsoft Entra/Azure AD configurations, enterprise Microsoft Exchange Server SE deployments and management, and Microsoft SQL Server applications.
- Progent's Cisco consulting professionals offer ASA Firewall Consulting and Support, Cisco Routers Consulting and Support, Cisco Aironet Wireless Consulting, Cisco VoIP Phone Integration, Cisco Unified Communications Manager/CallManager Expertise, Cisco Wireless IP Phone Integration, Cisco Catalyst and Nexus Switches Consulting and Support, and Cisco Security and VPN Consulting Services.
- Progent offers assessments of enterprise-wide implementations of IT networks that utilize Microsoft technology. Progent can evaluate current systems and propose improvements in product selection and configuration.
- To optimize system performance and availability, Progent's consultants have broad experience configuring and supporting network and server monitoring tools including Microsoft System Center Operations Manager.
- For Windows 11 planning and migration consulting, Windows 10 integration, Windows 8.1 management, Windows 7 support, Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 deployment, or Microsoft Exchange Server 2019 and Exchange 2016 support, Progent can help with planning and project management can also provide local assistance in deployment at sites in .
- Progent is skilled at troubleshooting chronic IT problems affecting the reliability or performance of multi-vendor networks
- Progent offers expertise in helping enterprises create a comprehensive security strategy that incorporates the latest technology from Microsoft and Cisco and adheres to industry best practices.
- Progent can help with large-scale project management and special project assistance, especially for major upgrades or migrations to or within the Microsoft family of IT solutions.
- For enterprise projects, Progent's consultants are familiar with proven project methodologies based on industry best practices.
An index of content::
Technical Support Services Shared Help Desk
Immediate Co-managed Support Desk IT Consulting
Progent offers three basic kinds of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers instant access to a dependable technical resource with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to resolve and not simply record problems.
ProSight Virtual Server Private Cloud Hosting Specialists
After Hours Private Clouds for Small Businesses Consulting Services
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization platforms that enable small businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Software patch management Professional
Consult Network infrastructure patch management
Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your servers, endpoints printers and scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Cisco VTC Consulting Services
Top Consultancy Codian
Progent offers the support of an accredited consultant with expertise deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or troubleshoot a telepresence environment that protects your current investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure engineers able to help businesses of all sizes to create and troubleshoot a communications network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence solution.
24-7 IP Communications Outsourcing
VoIP Integration Support
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
MSP360 Exchange Mailbox Backup Remote Technical Support
MSP360 Managed Backup IT Consultants
Progent can assist you to create, deploy and administer a backup solution based on MSP360 Backup technology to protect your resources residing on any major public cloud. Progent offers monitoring and management to prevent data loss caused by user miscues, software errors, malicious insiders, and external attacks such as ransomware.
Top NetDocs and Microsoft 365 Services
24-7 Specialist NetDocs Solution Design
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for legal workflows. Progent offers online guidance from NetDocuments consultants who can assist your law firm to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
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