Progent's Enterprise Services
Consultants for Enterprise Information Systems:
Premier Microsoft and Cisco Consulting Firm
Additional Topics of Interest
NetApp MetroCluster Disaster Recovery Consulting Services
NetApp MetroCluster Troubleshooting Specialist
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent's roster of seasoned network experts can help your business to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to show adherence with industry standards and regulatory requirements.
Lync Server 2013 Web Apps Server Technology Professional
Lync Server 2013 certificate management Technology Professional
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Developer Firms SQL 2008 Reporting Services
Developer SQL
Progent's Microsoft-certified SQL Server developers and database administrators can provide online consulting to assist businesses of all sizes to build, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any element of application development in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
Small Business Network Management Services Consultant Services
ProSight Managed Services Services
Progent's ProSight portfolio of managed IT services are intended to offer businesses who have small in-house network administration and support staffs with low-cost access to world-class management platforms and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include predictable IT management expenses, smart automation of routine management tasks, ongoing adoption of the latest information technology, graceful migration from older technology to modern solutions, close alignment of information technology with business goals, guidance from veteran network experts, and allowing management to concentrate on business instead of fast-evolving network technology.
24x7 Wave 2 Wi-Fi controller Professionals
WLAN controller On-site Technical Support
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
UNIX with Windows Technology Consulting Services
Windows and Solaris Computer Consultant
Progent can help your company to design and implement an efficient migration from a UNIX-powered IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business discontinuity by designing an efficient migration plan that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and validation, Microsoft Exchange migration services, data and application porting, and processor and storage system transition and consolidation.
Aironet Access Point Security Technical Support Services
Aironet 1700 Access Point Support Services
Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite integration and debugging services to help your organization to plan, configure, update, tune, administer and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, building structure, and anticipated network traffic.
Microsoft Exchange Server Network Consulting
24-Hour E-Mail Computer Network Consulting company
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Virtual Service Desk Professional
Shared Call Center Remote Support
Progent offers three essential kinds of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your customers instant access to a reliable technical group with extensive experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's focus is on giving the support Call Center a positive reputation as a key contributor to business performance. Progent's target is to fix rather than simply report problems.
24x7 Barracuda Backup and Hyper-V Network Engineer
Support Services Barracuda Backup Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help your business to design, integrate, manage and repair a BDR system built on Barracuda technology.
IT Consultant SCCM Reporting
Remote Support Services SCCM Planning
Configuration Manager automates software deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, enables safe self service, and delivers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Sun Solaris Integration Services
UNIX Engineers
Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and software developers help with administering and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
An index of content::
Ekahau Wi-Fi Site Validation Integration Services
Ekahau Analyzer Wi-Fi Network Troubleshooting Consultant
Progent's Ekahau-certified Wi-Fi experts can help you to design, implement, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
WLAN Site Survey Technical Support
Network Consultant 802.11x Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi LAN customized for your facilities, providing you a wireless solution that has the coverage, speed, capacity, QoS, data protection, and roaming ability your business needs. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Technology Consulting Barracuda Backup Integration
After Hours Barracuda Backup Troubleshooting Computer Consulting
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help you to design, configure, operate and repair a backup and disaster recovery system based on Barracuda technology.
Solution Providers Midsized Business
24x7x365 Microsoft Experts Information Technology Outsourcing Company Midsized Office
Progent offers technical services for mid-size companies who have 100 to 250 network clients. The mid-size business or office has typically been an underserved segment of the market for network support expertise. The overhead and service access practices of large third-party service firms make them excessively costly for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT system whose advanced technology and capability are often similar to the networks of much bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and 24x7 server monitoring, dramatically reduces the network support expenses of an SMB while offering the small organization with enterprise-level support from professional, IT experts with background in a wide range of midsized business network solutions. If your medium size organization or small business is searching for the quality of network support appropriate by a medium size organization without paying big-company prices, call Progent.
Biggest Microsoft Certified Partner Amazon EC2 AMI Design Firms
Amazon hybrid cloud integration Developer
Progent can provide affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Postini Support and Setup
Anti-Spam Support and Help
E-Mail Guard is Progent's economical spam filtering and antivirus service that gives small businesses world-class protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based antispam and virus protection services that ward off email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server vendor, hardware technology, or geographic location.
Microsoft Certified Expert Windows Server Essentials Remote Web Access Professional
Windows Server Essentials Launchpad Consultant
Windows Server Essentials is an affordable, versatile operating system that allows small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that includes local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your network ecosystem. Progent offers full-service project management so you can plan and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting, troubleshooting, and training.
Shared Help Desk Ticketing Economics Network Consultant
Supplemental Help Desk Cost Savings Computer Consultants
Progent's Help Desk outsourcing and co-sourcing service programs help companies to save money and enhance productivity.
iPhone Professional
macOS and OS X Specialist
Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone integration and iPad management, or moving to Apple's iCloud services. For business environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.
Cybersecurity Firm Network Security Bulletins
Critical Security Threat Bulletins Computer Security Specialist
This page includes current information on security threats, patches, and best practices. Contact Progent if your organization needs help securing your network against the latest IT security threats.
Sun Solaris Specialists
Sun Solaris Support and Integration
Progent's Sun Solaris family support services provide small companies and software developers assistance with managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience offers you an easy single consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Altaro VM Backup Verification Information Technology Consulting
Altaro VM Backup with Exchange Remote Support
Altaro VM Backup software offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, support for Windows CSV and vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Polycom Telepresence Professionals
Consulting Services Radvision Video Conferencing
Progent offers the support of a senior specialist with extensive experience installing, maintaining, and upgrading telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your ISP, and your video conferencing platform supplier to help your company maximize the business value of your telepresence solution.
Telecommuting Support Services
Configuration At Home Workforce
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Shared Service Desk Online Help
Professionals Extended Help Desk
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Microsoft Experts Google GCP Cloud solutions Professional
Google Cloud Security Professional
Progent can provide affordable remote and onsite consulting to help organizations to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Top Rated Consulting Private Cloud Services
Private Cloud Virtual Datacenter Hosting Consult
Progent’s private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can use Progent’s private cloud to avoid large capital costs for the acquisition, maintenance, and management of computer equipment and data center facilities while benefiting world-class levels of network availability and security.
Windows Desktop Simulation on macOS Network Consultants
Urgent Help and Support Windows PC Simulation on Apple macOS
For businesses with a mix of Mac and Microsoft Windows desktops, there exist two popular solutions for using Windows-only applications on a Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows software and share system resources. Virtual PC for Mac emulates Windows on a Mac system so you can use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your organization to maintain these products for using Windows programs on your Macs and can also help you to evaluate and configure third-party products for Windows platform emulation.
Outsourcing Windows 2003
Microsoft Windows 2003 On-site Support
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, deploying, administering and supporting powerful IT solutions based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
24x7 Computer Consultants Microsoft LCS Server Instant Messaging
Microsoft LCS Server Specialist
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution offering advanced security, seamless integration with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection. MS Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite configuration support and mediation help for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement a smooth migration that will add business value to your IT system
Mid-size Office Network Consulting Firm
Computer Network Support Companies Mid-sized Business
Progent provides IT support for mid-size companies who have 100 to 250 system users. The mid-size business or work group has traditionally been an underserved segment of the market for network consulting services. The cost structures and service access models of large outside service organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose advanced technology and capability are frequently similar to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, significantly reduces the IT support expenses of an SMB while offering the small organization with big-company support from certified, IT experts with background in a wide range of small business network solutions. If your medium size company or small business is looking for the quality of IT help needed for a medium size office without budgeting big-company costs, contact Progent.
Network Consulting SMS Server Migration
Online Technical Support SMS Server 2003 Upgrade
Progent’s Microsoft certified consultants provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software quickly and reliably to appropriate users, lower product expense and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Co-managed Heldesk Remote Technical Support
Shared Service Desk Consulting Services
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large businesses create an efficient and productive internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the numerous top level Help Desk application programs on the market and determine which packages might be excessively costly, lack critical features, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who need to augment their internal Help Desk staff for occasional projects or to substitute for absent or incapacitated workers.
24-Hour Consulting Server patch management
Communications device patch management Specialists
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Firesight On-site Technical Support
ASA and PIX Integration
Progent’s Cisco-Premier network consultants offer professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent’s Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Immediate Amazon AWS hybrid cloud solutions Professional
Enterprise hybrid cloud solutions Specialists
Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that combine local IT assets as well as public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
24-7 Windows Server 2008 Active Directory Integration
Windows Server 2008 Active Directory Technology Consulting Services
Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable remote consulting, troubleshooting, and training services to help you to design, implement, and maintain Windows Server 2008 R2 in order to add significant strategic value to your information system.
Enterprise Services Project Methodology IT Outsourcing Firm
Information Technology Consulting Group Deploying Phase: Implementation
In performing IT tasks for corporate customers, Progent follows a structured approach based on defined milestones so as to achieve financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional deployment. All phases are recorded to make available a detailed summary of IT services delivered and to help in downstream network support.
On-site Technical Support Offsite Employees Cloud Integration
Offsite Workers Cloud Integration Consulting
Progent can assist small and mid-size organizations to set up their at-home employees with transparent access to public cloud applications and services.
Google Cloud Backup Engineer
Google Cloud Backup Professional
Progent can provide cost-effective remote and on-premises consulting to help businesses to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
MSP360 Managed Backup Online Support Services
MSP360 SQL Backup Troubleshooting
Progent's data protection experts can assist your company to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical computers, supports all leading public clouds, and allows you to build a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware.
OS X Penetration Testing Remote Support
OS X Security Technical Consultant
Progent's certified security consultants can show you how to safeguard your Apple Mac network through expert services such as performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating secure remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular objectives of your corporate information system.
Consultant 64-bit Computing
64-bit Server On-site Support
Progent’s Microsoft-expert engineers can help your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit PC desktop processing, design an affordable upgrade process that minimizes business disruptions, and provide inexpensive, expert online help to aid your organization to install 64-bit PC desktop software and application programs on your existing hardware.
Urgent Iowa Tech
Massachusetts Services
Progent’s Technical Response Center (TRC) provides low-cost nationwide extended hours online assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and remote secure computer access to troubleshoot and resolve network problems quickly and economically.
PIX Firewall Onsite Technical Support
Cisco PIX Upgrade Specialist
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help you design and implement an efficient migration to Cisco ASA 5500-X firewalls following leading practices.
Support and Setup Microsoft 365 Exchange Online and on-premises Exchange
Microsoft 365 and on-premises Exchange Network Consultant
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.
Top Outsourced Programming Office Word VBA
Engineers Microsoft Office Word
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a wide selection of affordable online support services to assist you to maintain your current Microsoft Office Word environment or help you to move to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Word with different Microsoft Office apps such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.
Expert Development Visual Basic
Microsoft Certified Partner ASP Programming
Progent’s team of expert software programmers, database designers, and program management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development technologies and can help clients to build, enhance, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Juniper Junos J-Web Cybersecurity Company
Biggest Juniper Junos CLI Cybersecurity Contractor
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Remote Server Monitoring Technical Consultant
Urgent ProSight Server and Desktop Management Online Technical Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so any potential problems can be resolved before they can disrupt productivity.
Consultants Meraki
Meraki 802.11ac Access Point Upgrade Professional
Progent's Meraki Wi-Fi AP experts offer online and on-premises support services to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides the same access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Consulting Services Solaris Remote
Solaris Online Configuration Services
Progent offers nationwide remote phone support and consulting services for companies who run Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online network consulting offers maximum return for your IT budget by protecting user productivity and shortening the hours billed for computer repair services. Advanced online support tools and experienced service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security specialists to help you with the toughest system problems.
SonicWall TZ350 Firewall Protection
Security Consultant SonicWall TZ300 Firewall
Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Cisco Catalyst Wi-Fi 6 AP Management Troubleshooting
Catalyst 802.11ax AP Network Engineer
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
IT Training Remote Troubleshooting
Information Transfer Information Technology Consulting
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Small companies who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
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