Enterprise Support
Consulting for Enterprise Information Networks:
Premier Microsoft and Cisco Professionals
Additional Topics of Interest
Solution Providers RHCT
Cisco Certified Internetwork Expert (CCIE Routing & Switching) Small Business Computer Consultants
Progent offers clients the services of consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer service professionals have accredited training plus extensive real-world experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor credentials such as the CCIE brings priority for significantly better vendor assistance than is available to non-certified service providers, allowing Progent to offer clients a better level of IT service. In other cases, recognized certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory demands by using the assistance of accredited IT professionals.
Engineer Lync Server 2013 disaster recovery
Consultant Lync Server 2013 Front End Pool
Progent's consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can help you to design and execute a deployment of Lync Server that consolidates the control of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent can in addition help you to carry out an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the collaborative functions of MS Office programs, and provide webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
Remote Technical Support Services Hornetsecurity Altaro 365 Total OneDrive Backup
Hornetsecurity Altaro M365 Mailbox Backup IT Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Technology Professional Solaris
UNIX Technology Professional
Progent's Sun Solaris family consulting services offer small companies and software developers help with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with an easy single source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
ProSight Network Infrastructure Management Online Help
Network Performance Troubleshooting IT Services
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, enhance and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex network management processes, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks.
24-Hour Expert Microsoft Certified DotNET Application Coder
.NET iOS Contract Programming Firm
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET apps rapidly and at low cost.
Computer Consultants Microsoft Exchange
Technical Support Microsoft Exchange
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
wireless VoIP phones and Meraki APs Integration Support
Wi-Fi IP phone integration Integration Services
Progent's Cisco Wi-Fi VoIP phone configuration experts offer online and on-premises support to help you build and maintain a Cisco wireless IP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Office SharePoint Server 2003 Specialist
On-site Support SharePoint 2003
Progent's Microsoft-certified experts can help you rationalize the economic justification for deploying SharePoint 2007, consult with you on the appropriate version of SharePoint Portal Server for your application, provide setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint 2007, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk services.
Development Group Microsoft BI Stack
Microsoft Access Designer
Progent offers online and on premises expertise to assist you with any aspect of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence environment. Progent's management reporting experts can assist your company to maintain your existing reporting system, assist you to upgrade databases and applications from an outdated reporting product to a current solution, and provide custom remote training to meet your specific requirements. Progent's business reporting and analytics professionals offer experience in the leading business intelligence reporting platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Symantec Security Cybersecurity Firms
Symantec VelociRaptor Security Services
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single source for on-going technical help, administration, education, and security expertise.
Flexential Tampa Internet Data Center Specialists
Flexential Tampa Colocation Center Consulting Services
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of IT experts based in the Tampa area, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning consultants. Progent can also assist your business to plan and implement a move to the Flexential data center by providing services like planning solution configuration, specifying hardware, system setup and testing, debugging, setting up online network management, and training your network support team.
Microsoft 365 Planning On-site Support
Technical Consultant Microsoft 365 Teams Integration
Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud resources.
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Google Cloud App Migration Specialists
Specialists Google Cloud integration
Progent can provide affordable remote and onsite consulting to help organizations of any size to migrate any part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Windows Server 2019 LEDBAT Specialists
Windows Server 2019 and SQL Server IT Consulting
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Top Ranked Windows 11 Wigets Remote Troubleshooting
Technology Professional Microsoft Windows 11 Snap Groups
Progent's Windows 11 experts can provide a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce connectivity, data and identity security, streamlined deployment, and Call Center services.
Dynamics GP Enterprise Reporting Development Company
Dynamics GP FRx Consultant
Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can help you design reports that let you understand your business more completely, turning raw data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom business software development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Failover Clusters Windows Server 2012 Professionals
Microsoft Windows Server Failover Cluster Specialists
Progent's certified failover clustering experts can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
External Security Scan Engineer
Internal Security Inventory Professional
Progent offers two ultra-affordable service packages designed to enable small businesses to receive an independent network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your network from beyond your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from a secure machine within your company firewall to uncover vulnerabilities to inside assaults. The two security inventory packages are set up and executed from a secured remote location.
Microsoft Office Network Consulting Firms
24 Hour Network Admin Companies Microsoft Office
Progent imposes no startup charge and requires no retainer for support services provided during normal business hours. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be tempted to permit simple problems to stay unaddressed. .
Colocation Remote Support
Consulting Services Data Center
Progent's data center IT services are intended for companies with hardware housed at IDCs or data center co-location hosting sites and in need of timely on-premises help at the colo facility plus off-site support from Microsoft and Cisco Certified experts. Progent provides a full range of IDC and data center and colo consulting services such as network architecture analysis, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications networking, development and deployment of high availability systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server clustering configurations.
SQL Server 2017 Always On Availability Groups Help and Support
SQL Server 2017 Always Encrypted Technology Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
Integration Support Teleworker Integration
24-Hour Telecommuter Services Support Services
Progent has two decades of experience helping small and medium-size companies to plan, implement, tune, manage, and troubleshoot computer networks that support teleworkers.
Microsoft Windows Cluster Technical Support
Remote High-Availability Failover Clustered Servers Specialist
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your organization implement high availability clustered servers that can provide 100% uptime. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too build zero-downtime server clustering environments based on Microsoft Windows Server 2003 Cluster, Progent's Certified Windows experts make sure that your zero-downtime server clusters are set up to optimize the competitive value of your computer network.
Cybersecurity Pen Testing Protection
Penetration Testing Security Consultancy
Stealth intrusion testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and actively monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware.
Supplemental Service Desk Cost Savings Information Technology Consulting
Support Desk Sharing Cost Savings Remote Support Services
Progent's Help Desk management and co-management service programs help businesses to cut costs and enhance productivity.
Urgent Illinois Network Consulting Firm
Alaska Network Management
Progent's Technical Response Center offers low-cost national extended hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone support and remote direct computer access to isolate and repair technical problems quickly and affordably.
Application Consulting Microsoft SQL Server
SQL Contract Programming
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Technical Support SQL Server Analysis Services
Microsoft SQL Server 2012 Troubleshooting
Progent can provide the expertise of certified engineers and seasoned software programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and certified security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure an efficient and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Professionals Avaddon ransomware hot line
Immediate Snatch ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Windows Cluster Online Help
Computer Engineer Fault Tolerant Server Clustering
Progent offers Windows Cluster Server expertise to help your business utilize zero-downtime clustered servers that can provide 24x7 uptime. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too design non-stop clustered server solutions around Microsoft Windows Server 2003 Cluster, Progent's Certified Windows experts ensure that your zero-downtime server clusters are configured to optimize the strategic value of your IT system.
24x7 IT Service Providers Microsoft Certified Partner
Microsoft Certified Designer
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your company more complete solutions for your information system.
Mac Network Consultant
On-site Support iPad 3
Progent's experts can provide Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or moving to iCloud. For business environments built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.
Comprehensive Event Management Remote Support
Microsoft SCOM Support and Help
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers several RMM options delivered as economical services designed to assist you to identify and resolve a most IT network problems before they get big enough to hurt productivity.
Professionals MetaFrame
24-7 XenApp Virtual Windows Applications Computer Consultant
Progent's Citrix-certified consultants can help your business to plan, install, manage, and troubleshoot a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain an off-site datacenter that features high uptime, advanced security, and fast disaster recovery.
System Center 2016 and Exchange Integration Consulting
Support and Integration System Center 2016 and Skype for Business Integration
Small to middle size companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft Premier IT support experts. With Progent's affordably priced IT support packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems world-class reliability, security, and performance.
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