Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to help you to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Medium-size companies can derive all the advantages of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified network support experts. Thanks to Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer medium-size company networks world-class reliability, protection and productivity.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
Progent's Solaris family consulting services offer small and mid-size companies and software developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy one-stop source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified SQL Server programmers and DBAs can provide remote consulting to assist businesses of any size to create, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Cisco has developed a full product line of routers including appliances built to deliver the security, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent's pricing policy is to bill for online service and on-site help by the minute. As a result, you owe exclusively for received support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services provided during normal business hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be tempted to allow minor problems to stay unaddressed.
Progent can provide one-on-one training customized for individuals who wish to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for macOS and Mac OS X applications.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and help you to centralize the management of clustered servers.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, enables secure self service, and delivers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent offers the temporary assistance of a veteran Chief Information Officer to offer strategic direction to help you pick and support network technology to match your current needs and that can be a solid foundation for your growth. Progent's temporary CIO consulting services offer economic leverage to companies who want to optimize the impact of their network investment but who are without the budget or hesitant to take on another executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and networking technologies plus a wide range and business software, Progent is in a unique situation to provide objective recommendations along with advanced technical support for building and maintaining information solutions that fit the special needs of your business.
For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the business value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution effectively.
Progent's Intune consultants can assist you to understand the strategic value of utilizing Intune for managing your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to configure security and compliance policies, set up test environments to evaluate the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Progent's Microsoft Certified engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or updates and can provide local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Enterprise Windows 2003 Security Consulting Company
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup system that reduces your vulnerability to ransomware and aligns with your company's requirements.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, manage, and troubleshoot a multi-site backup/restore system powered by SCDPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or deliver comprehensive project management or co-management support to help you complete your SCDPM 2016 deployment on time and within your budget.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need important updates, or isolating performance problems.
Progent offers cost-effective online consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers expert help for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online training for Access programming and database administration.
Colocation data centers allow companies to share enterprise-class facilities for hosting network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation strategy including choosing and migrating to a colo facility, creating network architecture, specifying hardware, on-site and remote troubleshooting, establishing offsite network management, and training your IT personnel.
Progent wants to find fulltime, solutions-oriented Microsoft certified consultants with MCSE certification; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and advanced network architecture experts with a background in mobile access, wireless networking, high availability, business continuity, information preservation, and virtual servers. Progent also is hiring employees who can work on our staff of desktop support technicians and remote support experts. Also, We are hiring talented managers who can operate effectively in Progent's high-growth, virtual office environment.
Microsoft Communications Server delivers IM and presence as part of a scalable, enterprise-grade package offering enhanced protection, seamless compatibility with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your whole organization.
Progent's Microsoft-certified consultants can assist your company to assess the value of Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent can also assist your company to carry out an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to enhance the collaborative functions of Microsoft Office applications, and provide webinar training and ongoing support for Microsoft Lync Server and other Microsoft products.
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the advantages of deploying Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, help you to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact key areas including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Progent can provide onsite education customized for people who want to expand their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac application software.
Progent offers businesses of any size world-class IT remote or in-person consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies ranging from the small office to the worldwide enterprise.
Progent can provide the expertise of Microsoft-certified engineers and seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, works with popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the critical IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent can help small businesses to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Progent can provide affordable remote and onsite support to assist businesses of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any facet of information system security. Progent can create cost-effective security systems that guard a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.