Progent's IT outsourcing and co-sourcing services can help enterprise clients fill expertise gaps or provide high-level project management skills to make sure major IT initiatives are completed on schedule and on budget. Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Active Directory and Azure AD expertise, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 maintenance, SharePoint Server 2019 migration support and application development, SharePoint 2016 hybrid integration consulting, SQL Server consulting, and centralized IM and Presence management solutions via Microsoft Teams integration expertise and Skype for Business support. For national or global enterprises with branch offices in major cities in the U.S., Progent can act as a seamless local extension of corporate IT management.

Progent offers an easy engagement model that is unique in the ability to provide new clients with fast online access to top-tier subject matter experts to help resolve urgent issues that require world-class expertise.

Here are some of the most popular enterprise services Progent provides:

Enterprise Consulting Services
Progent's consultants are seasoned, certified industry experts with extensive backgrounds working with enterprise IT systems. Progent is a Microsoft Certified Partner and offers online access to Cisco-certified CCIE network engineers. Progent's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.

Find out more about Progent's enterprise consulting services.

Branch Office Support
Years of experience supporting Microsoft and Cisco technology has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation and compliance with corporate IT standards.

Find out more about Progent's branch office support.

Ransomware 24x7 Hot Line
Progent's Ransomware 24x7 Hot Line is designed to help you perform the crucial first steps in responding to a ransomware attack by preventing further spread of the viral payload. Progent's online ransomware expert can help you identify and isolate infected devices and protect clean resources from being compromised. If your network has been breached by any version of ransomware, do not panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Ransomware Recovery Services
Progent offers the expertise of a veteran team of ransomware removal and business recovery consultants with the knowledge and background to defend your network against ransomware assaults and rebuild your system after a crypto-ransomware breach. Progent's group of certified cybersecurity professionals possess the wide range of skills needed to restore the functionality of a compromised network efficiently while delivering additional services such as settlement negotiations and forensics.

Learn more about Progent's ransomware recovery services.

SentinelOne Singularity XDR Integration
Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne's technology. SentinelOne is always the first incident response tool deployed by Progent to gain control and visibility of a client's network during a ransomware recovery emergency. SentinelOne is also the key technology behind Progent's Active Security Monitoring services. SentinelOne was recognized as a Leader in Gartner's 2022 Magic Quadrant for Endpoint Protection Platforms and scored the most analytic detections in the MITRE ATT&CK Phase 4 Evaluation. According to Gartner's assessment, "This reaffirms its (SentinelOne's) ability to detect all attacks and provide full details of the techniques and tactics used." SentinelOne also outscored all competition for every use case in Gartner's assessment of Critical Capabilities for Endpoint Protection Platforms (EPPs).

Learn more about Progent's SentinelOne Singularity XDR planning and integration services.

Patch Management Services
Patch management includes applying software or firmware updates to operating systems and applications, servers and endpoints, peripherals, network appliances, and Internet-of-Things devices. When managed properly, patch management optimizes security, compliance, availability, and functionality. Haphazard patch management can result in weakened security, compatibility issues, inconsistent performance, needless downtime, or loss of features. Progent's managed services for patch management offer businesses of any size an affordable end-to-end solution for identifying, acquiring, evaluating, testing, prioritizing, scheduling, applying, and documenting software and firmware updates to your continually-evolving IT network. In addition to optimizing the security and functionality of your IT network, Progent's patch management services free up time for your IT staff to concentrate on strategic tasks that deliver maximum business value to your network.

Find out more about Progent's patch management solutions.

Data Center Support
Internet Data Centers offer companies of any size an economical way to achieve a secure, fault-tolerance environment for mission-critical equipment. Data centers house web and email servers, switches, routers, modem racks, mass storage and other equipment. Progent's Data Center Support Services provide expert on-site and remote support for businesses who use data centers in and other major metropolitan areas.

Find out more about Progent's data center support.

Active Directory Help
Progent offers certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) installations and can address common AD issues such as replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-integrated applications. Progent also offers expertise with “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. In addition, Progent can help businesses plan and implement deployments of Active Directory Domain Services as part of Progent's Windows Server 2019 planning and deployment services and Windows Server 2016 support services.

Find out more about Progent's Active Directory support.

Exchange Expertise
Since Microsoft Exchange server's first release in 1994, Progent's MCSE certified engineers have performed hundreds of successful Exchange migration projects. Progent's experts have helped some of the world's largest corporations with architecture, deployment, and troubleshooting Exchange environments. Progent regularly handles migrations of Exchange environments with thousands of users and dozens of servers.

Find out more about Progent's Microsoft Exchange consulting and support.

.NET Rapid Software Development Expertise
Progent's software development experts can help you leverage the massive Microsoft .NET ecosystem by building applications quickly and affordably. Applications developed by Progent are easy to manage and enhance and can be created as stand-alone solutions or as extensions for your existing applications.

Find out more about Progent's rapid .NET software development expertise.

NetApp SAN Architecture, Updates and Troubleshooting
Progent offers the expertise of a NetApp-certified NCIE and NCDA consultant for help deploying and maintaining NetApp's complete portfolio of SAN software and hardware products. Progent offers Tier 3 support for resolving issues with NetApp SAN environments following industry best practices. Progent can provide advanced online and onsite consulting for key NetApp technologies including Data ONTAP and Clustered Data ONTAP, SnapMirror and SnapVault data replication and backup, MetroCluster array-based clustering, FlexPod cloud solutions, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for multi-tenant storage, plus the OnCommand management suite. Progent also offers configuration and updating expertise for NetApp's FAS, AFF, V-Series and N-Series hardware lines.

Learn more about Progent's NetApp SAN design and update consulting.

VMware NSX Network Virtualization and Site Recovery Manager
The VMware NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the of hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware SRM and NSX consulting expert to help your organization to plan, configure, test and manage a DR system based on VMware SRM and VMware NSX.

Find out more about Progent's VMware NSX Network Virtualization and Site Recovery Manager consulting.

Hybrid Cloud Solutions
Progent offers advanced online support for integrating business networks with one or more leading public clouds including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). Progent can help enterprises create and manage viable IT ecosystems that incorporate Windows and Linux servers and applications in hybrid network models that combine on-premises or private clouds with public cloud resources. Progent's cloud integration services include Microsoft Azure planning and deployment, Microsoft 365 integration with on-premises Exchange, Amazon AWS migration and support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent's 20+ years of experience providing advanced online consulting support and network architecture expertise can help you complete your cloud integration projects and resolve your troubleshooting issues quickly and affordably.

Find out more about Progent's hybrid cloud solutions.

Security Evaluation Services
Progent offers three competitively priced security evaluation packages designed to offer enterprises an objective, comprehensive assessment of their network security vulnerability. The assessments are performed by Progent's world-class team of certified security engineers utilizing a variety of test procedures that can range from comparatively friendly to highly aggressive. All of Progent's security assessment packages include automated scanning of services and ports from both outside and inside firewalls, manual analysis of web applications, manual checking of network configurations by a Cisco-certified CCIE engineer, analysis of scanned data by seasoned network security consultants, an executive-level summary and online outbrief, plus an in-depth technical report and comprehensive outbrief for network support and management staff.

Find out more about Progent's network security and compliance consulting services.

UNIX and Microsoft Coexistence
Progent's UNIX consulting services offer enterprises and developers help with configuring and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA, CISM, CRISC, GIAC, CISSP, and CRISC certifications. Progent can also provide the services of DBA experts and software developers familiar with Oracle, MySQL, and Microsoft SQL Server environments.

Find out more about Progent's UNIX/Linux and Windows Integration Consulting.

Project Management Services
Progent can provide the services of veteran IT professionals with decades of experience in technology management, application development, operations, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on time and within budget.

Find out more about Progent's project management services.

Project Methodology
For enterprise IT projects, Progent uses a phased approach based on defined milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption. Progent's methodology includes requirements definition, design and architecture proposals, pilots, design tuning, and expert implementation. All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing network system maintenance.

Find out more about Progent's methodology for enterprise projects.

IT Outsourcing and Co-sourcing White Paper
Progent has developed a service delivery model adapted to the realities of companies ranging from small businesses to large enterprises, and has proven the viability of this model by becoming one of the country's fastest growing independent IT support organizations, with active clients in every state in the U.S. For enterprise clients, Progent's co-sourcing services can fill expertise gaps or provide high-level project management to help ensure that major IT initiatives are completed on time and within budget.

Read the white paper Benefits of Outsourcing and Co-sourcing IT Services from Progent.

Contact Progent
If you are looking for high-end Microsoft or Cisco consulting expertise or if you need professional local support for a branch office in major cities throughout the United States, call Progent at 800-993-9400 or visit Contact Progent.



An index of content::

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  • Cybersecurity Assessment Consultant Services
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    Progent's accredited cybersecurity consultants can provide security audits of company-wide security to determine your company's cybersecurity profile adherence to recognized international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's certified security experts can also carry out comprehensive information security audits to determine your company's compliance with key industry security standards such as HIPAA, PCI, and ISO.

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    Google Cloud SQL Consulting Services

    Progent offers cost-effective online and onsite consulting to help organizations of any size to migrate any part of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.

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    Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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    Microsoft SQL Server 2016 offers significant improvements in performance, scale, data security, high-availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

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    Progent offers fast and affordable online access to an authorized Oracle DBA expert or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and ASM file/volume manager.

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  • Amazon EC2 VPN Developer Firms
    Amazon hybrid cloud integration Developer Firm

    Progent offers affordable online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.

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  • 24/7/365 Support and Setup Microsoft Windows Server 2016 Clustering
    Windows Server 2016 VM Load Balancing Remote Consulting

    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • Network Support Technician Exchange Server 2013 Minneapolis Networking Consultancy Services Microsoft Exchange Server 2007

  • Excel 2019 Professionals
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    Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to help your organization to design, program, pilot test, deploy, administer, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand help to organizations who need a quick fix to a stubborn problem related to Excel and Progent also offers full project management services for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.

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  • Cisco CCIE Online Migration
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    Progent's CCIE-certified networking experts have extensive experience assisting ISPs to architect, implement, administer, optimize, and debug high-availability, scalable network solutions suitable for shared public networks.

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  • Remote Workforce Consulting Services near me in Philadelphia - Call Desk Outsourcing Consultants Philadelphia Harrisburg Philadelphia, PA Philadelphia At Home Workforce Help Desk Call Center Outsourcing Guidance

  • On-site Technical Support Chief Information Officer
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    Progent can provide the part-time or temporary assistance of a seasoned CIO to offer strategic direction to assist your company select and maintain network technology appropriate for your current situation and that can serve as a solid basis for your future growth. Progent's part-time or temporary CIO services provide financial leverage to organizations trying to maximize the benefits from their network investment but who are without the budget or hesitant to add one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business software, Progent is in an ideal situation to offer unbiased advice along with advanced technical help for developing information solutions that match the special needs of your organization.

  • Remote Workforce London Expertise - Integration Guidance London Canary Wharf Telecommuters Consulting near me in London - Connectivity Expertise London, England

  • CISM Certified Cybersecurity Management Professionals
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    Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that information security managers are required to master. CISM gives business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide effective security administration and consulting services.

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  • Schaumburg-Elk Grove Village, Illinois Schaumburg Crypto-Ransomware Attack Recovery Top Rated Schaumburg Ryuk Ransomware Counter-Measures
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    Progent's certified security and compliance experts can conduct cybersecurity tests of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted security evaluations for critical areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's qualified security engineers can also carry out extensive information security assessments to validate your organization's compliance with important international security standards including FISMA, PCI, and ISO.

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  • SQL Server 2014 Backup Encryption Outsourcing
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    SQL Server 2014 incorporates major enhancements in key areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including system design, deployment, administration, troubleshooting, and software development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.

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  • Postini Technical Support
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    E-Mail Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still get access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and virus defense aggregation offering. Progent's expert e-mail security professionals can show you how to devise an email security plan that features antispam and anti-virus technologies and policies.

  • Sun Solaris Remote Support Sun Solaris Remote Support
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  • Microsoft Exchange Online Consulting
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    Progent is among the most expert network consulting firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

  • Biggest Enterprise Windows 2019 Network Services
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