Enterprise Network Consulting
Outsourcing and Co-sourcing Services
Branch Office Support, Project Management, Subject Matter Experts
Progent's IT outsourcing and co-sourcing services can help enterprise clients fill expertise gaps or provide high-level project management skills to make sure major IT initiatives are completed on schedule and on budget. Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Active Directory and Azure AD expertise, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 maintenance, SharePoint Server 2019 migration support and application development, SharePoint 2016 hybrid integration consulting, SQL Server consulting, and centralized IM and Presence management solutions via Microsoft Teams integration expertise and Skype for Business support. For national or global enterprises with branch offices in major cities in the U.S., Progent can act as a seamless local extension of corporate IT management.
Progent offers an easy engagement model that is unique in the ability to provide new clients with fast online access to top-tier subject matter experts to help resolve urgent issues that require world-class expertise.
Here are some of the most popular enterprise services Progent provides:
Enterprise Consulting Services
Progent's consultants are seasoned, certified industry experts with extensive backgrounds working with enterprise IT systems. Progent is a Microsoft Certified Partner and offers online access to Cisco-certified CCIE network engineers. Progent's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.
Find out more about Progent's enterprise consulting services.
Branch Office Support
Years of experience supporting Microsoft and Cisco technology has allowed Progent to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation and compliance with corporate IT standards.
Find out more about Progent's branch office support.
Ransomware 24x7 Hot Line
Progent's Ransomware 24x7 Hot Line is designed to help you perform the crucial first steps in responding to a ransomware attack by preventing further spread of the viral payload. Progent's online ransomware expert can help you identify and isolate infected devices and protect clean resources from being compromised. If your network has been breached by any version of ransomware, do not panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.
Ransomware Recovery Services
Progent offers the expertise of a veteran team of ransomware removal and business recovery consultants with the knowledge and background to defend your network against ransomware assaults and rebuild your system after a crypto-ransomware breach. Progent's group of certified cybersecurity professionals possess the wide range of skills needed to restore the functionality of a compromised network efficiently while delivering additional services such as settlement negotiations and forensics.
Learn more about Progent's ransomware recovery services.
SentinelOne Singularity XDR Integration
Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne's technology. SentinelOne is always the first incident response tool deployed by Progent to gain control and visibility of a client's network during a ransomware recovery emergency. SentinelOne is also the key technology behind Progent's Active Security Monitoring services. SentinelOne was recognized as a Leader in Gartner's 2022 Magic Quadrant for Endpoint Protection Platforms and scored the most analytic detections in the MITRE ATT&CK Phase 4 Evaluation. According to Gartner's assessment, "This reaffirms its (SentinelOne's) ability to detect all attacks and provide full details of the techniques and tactics used." SentinelOne also outscored all competition for every use case in Gartner's assessment of Critical Capabilities for Endpoint Protection Platforms (EPPs).
Learn more about Progent's SentinelOne Singularity XDR planning and integration services.
Data Center Support
Internet Data Centers offer companies of any size an economical way to achieve a secure, fault-tolerance environment for mission-critical equipment. Data centers house web and email servers, switches, routers, modem racks, mass storage and other equipment. Progent's Data Center Support Services provide expert on-site and remote support for businesses who use data centers in and other major metropolitan areas.
Find out more about Progent's data center support.
Active Directory Help
Progent offers certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) installations and can address common AD issues such as replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-integrated applications. Progent also offers expertise with “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. In addition, Progent can help businesses plan and implement deployments of Active Directory Domain Services as part of Progent's
Windows Server 2019 planning and deployment services and Windows Server 2016 support services.
Find out more about Progent's Active Directory support.
Exchange Expertise
Since Microsoft Exchange server's first release in 1994, Progent's MCSE certified engineers have performed hundreds of successful Exchange migration projects. Progent's experts have helped some of the world's largest corporations with architecture, deployment, and troubleshooting Exchange environments. Progent regularly handles migrations of Exchange environments with thousands of users and dozens of servers.
Find out more about Progent's Microsoft Exchange consulting and support.
.NET Rapid Software Development Expertise
Progent's software development experts can help you leverage the massive Microsoft .NET ecosystem by building applications quickly and affordably. Applications developed by Progent are easy to manage and enhance and can be created as stand-alone solutions or as extensions for your existing applications.
Find out more about Progent's rapid .NET software development expertise.
NetApp SAN Architecture, Updates and Troubleshooting
Progent offers the expertise of a NetApp-certified NCIE and NCDA consultant for help deploying and maintaining NetApp's complete portfolio of SAN software and hardware products. Progent offers Tier 3 support for resolving issues with NetApp SAN environments following industry best practices. Progent can provide advanced online and onsite consulting for key NetApp technologies including Data ONTAP and Clustered Data ONTAP, SnapMirror and SnapVault data replication and backup, MetroCluster array-based clustering, FlexPod cloud solutions, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for multi-tenant storage, plus the OnCommand management suite. Progent also offers configuration and updating expertise for NetApp's FAS, AFF, V-Series and N-Series hardware lines.
Learn more about Progent's NetApp SAN design and update consulting.
VMware NSX Network Virtualization and Site Recovery Manager
The VMware NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the of hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware SRM and NSX consulting expert to help your organization to plan, configure, test and manage a DR system based on VMware SRM and VMware NSX.
Find out more about Progent's VMware NSX Network Virtualization and Site Recovery Manager consulting.
Hybrid Cloud Solutions
Progent offers advanced online support for integrating business networks with one or more leading public clouds including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). Progent can help enterprises create and manage viable IT ecosystems that incorporate Windows and Linux servers and applications in hybrid network models that combine on-premises or private clouds with public cloud resources. Progent's cloud integration services include Microsoft Azure planning and deployment, Microsoft 365 integration with on-premises Exchange, Amazon AWS migration and support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent's 20+ years of experience providing advanced online consulting support and network architecture expertise can help you complete your cloud integration projects and resolve your troubleshooting issues quickly and affordably.
Find out more about Progent's hybrid cloud solutions.
Security Evaluation Services
Progent offers three competitively priced security evaluation packages designed to offer enterprises an objective, comprehensive assessment of their network security vulnerability. The assessments are performed by Progent's world-class team of certified security engineers utilizing a variety of test procedures that can range from comparatively friendly to highly aggressive. All of Progent's security assessment packages include automated scanning of services and ports from both outside and inside firewalls, manual analysis of web applications, manual checking of network configurations by a Cisco-certified CCIE engineer, analysis of scanned data by seasoned network security consultants, an executive-level summary and online outbrief, plus an in-depth technical report and comprehensive outbrief for network support and management staff.
Find out more about Progent's network security and compliance consulting services.
UNIX and Microsoft Coexistence
Progent's UNIX consulting services offer enterprises and developers help with configuring and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA, CISM, CRISC, GIAC, CISSP, and CRISC certifications. Progent can also provide the services of DBA experts and software developers familiar with Oracle, MySQL, and Microsoft SQL Server environments.
Find out more about Progent's UNIX/Linux and Windows Integration Consulting.
Project Management Services
Progent can provide the services of veteran IT professionals with decades of experience in technology management, application development, operations, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on time and within budget.
Find out more about Progent's project management services.
Project Methodology
For enterprise IT projects, Progent uses a phased approach based on defined milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption. Progent's methodology includes requirements definition, design and architecture proposals, pilots, design tuning, and expert implementation. All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing network system maintenance.
Find out more about Progent's methodology for enterprise projects.
IT Outsourcing and Co-sourcing White Paper
Progent has developed a service delivery model adapted to the realities of companies ranging from small businesses to large enterprises, and has proven the viability of this model by becoming one of the country's fastest growing independent IT support organizations, with active clients in every state in the U.S. For enterprise clients, Progent's co-sourcing services can fill expertise gaps or provide high-level project management to help ensure that major IT initiatives are completed on time and within budget.
Read the white paper Benefits of Outsourcing and Co-sourcing IT Services from Progent.
Contact Progent
If you are looking for high-end Microsoft or Cisco consulting expertise or if you need professional local support for a branch office in major cities throughout the United States, call Progent at
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Urgent DoubleTake Carbonite Replication Manager Professional
DoubleTake Carbonite Software Backup Remote Troubleshooting
DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize businesses a range of affordable solutions for replicating and restoring vital workloads including Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information networks to achieve an advanced state of fault tolerance and business continuity readiness at a budget-friendly price.
Small Business Software Consulting Firm
Information Technology Outsourcing Company Small Business
Progent's Microsoft and Cisco premier network consultants offer expert help with a broad array of technologies and can deliver that expertise remotely nationwide or onsite in select cities throughout the country and anywhere in California. Progent offers online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX-family technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the assistance of CISM-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States.
Windows and Solaris IT Consulting
Windows and Solaris On-site Support
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient single source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Local Government Exchange Engineers
County Government Cisco Consult
Progent has a long background providing a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced online IT support and has provided IT solutions to clients in all 50 states. Remote support eliminates travel costs and solves issues more quickly than onsite support.
Dynamics GP eConnect Consultants
24-7 Great Plains Accounting Consultant
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft GP/Great Plains that support the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a variety of software development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Cisco Expert Outsourcing Companies Email
Phone Support Remote and Mobile Email Access
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides economical Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Consulting WiFi 6/6E Upgrade
WiFi 6/6E Integration Engineer
Progent can show you how to plan, deploy, manage, and troubleshoot a viable Wireless LAN architecture, select appropriate products, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11ac wireless system security strategy that is well aligned with the security plan for your entire business network.
Network Engineer System Center 2016 Service Manager
System Center 2016 Virtual Machine Manager Technical Consultant
System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
Immediate Windows Server 2012 R2 Security Engineer
Windows Server 2012 R2 Storage Spaces Integration Services
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.
Microsoft Configuration Manager 2012 Computer Consultant
SCCM 2012 Software Inventory Support Services
Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Windows Server 2012R2 Clustering Professionals
Windows Server 2012 R2 Security Engineer
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Catalyst 9100 Series Access Point Help and Support
Online Help Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Support and Help High-Availability Clustered Servers
Microsoft Exchange Cluster Specialists
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your organization deploy fault-tolerant server clusters that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By showing you how too create non-stop clustered server environments based on Windows Server 2003 Cluster, Progent's Premier Windows consultants ensure that your non-stop clustered servers are set up to maximize the competitive value of your computer system.
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