Progent can provide remote and on premises consulting to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can assist your company to maintain your existing BI environment, help you to upgrade reports and databases from an outdated reporting product to a current one, and provide as-needed remote training tailored to your specific needs. Progent’s management reporting professionals can provide experience in the leading BI reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they can impact your business.
Progent’s Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Progent can assist your company to plan and execute a smooth migration from a UNIX-powered information environment to a network powered by Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your information and minimize productivity discontinuity by developing an effective migration plan that protects your current investments in UNIX software and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, transition strategy and validation, MS Exchange migration support, data and application transition, and server and mass storage transition and consolidation.
Cisco has designed a full product line of routers including appliances designed to provide the protection, performance, and availability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent’s IT outsourcing services provide economical network support for small businesses. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can contain costs and minimize uncertainties, allowing IT service budgets to grow in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system foundation for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services such as system design, deployment, management, remediation, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, in the trenches of network support, performing a wide variety of technical tasks for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested approaches for applying computer knowledge to solve real-world IT problems quickly.
Mid-sized businesses can derive all the benefits of System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Certified IT consulting professionals. Thanks to Progent's economically priced network service packages, medium-size organizations can select a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote service. For companies with line-of-business environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer medium-size business information systems enterprise-class reliability, security and productivity.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, manage, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.
Progent's Cisco CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent’s Microsoft-certified engineers can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes business disruptions, and provide inexpensive, professional online help to assist you to install 64-bit PC desktop operating systems and application programs on your existing computers.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Progent can deliver a wide array of economical online and onsite consulting services to help you to configure, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or onsite configuration and debugging support to assist your organization to plan, configure, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated network traffic.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small companies who work with trusted independent service providers or who employ internal IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent's Microsoft-certified consultants offer computer support and network consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and support expertise for Exchange 2003 Server include system design, installation, project management, local and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Progent's managed services for software/firmware update management provide businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Progent can help you to design a migration to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that has the coverage, speed, density, Quality of Service, data protection, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite site survey services for confirming, tuning, and debugging a functioning wireless network.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Jabber consultants can provide remote or onsite support to assist businesses of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the technologies that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet access solution aligns with your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service plan. Network provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable and safer Active Directory environment. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with information security regulations, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and less downtime.
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory, operations, project management, purchasing, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help your organization to maintain your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, local, or hybrid deployment model.
Progent's Wi-Fi VoIP phone configuration experts can provide remote and onsite support to help you build and manage a Cisco Wi-Fi VoIP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Progent can help you to design, deploy and debug a backup plan based on MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, supports all popular public clouds, and permits businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user mistakes, computer errors, ill-intentioned insiders, and malware assaults like ransomware.
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for high availability.
Progent has more than a decade of background deploying, and supporting the core platforms included with System Center and can help you to design, configure, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the current version of Microsoft System Center from a previous release or from a third-party IT management platform to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent provides the help of Microsoft and Cisco-Premier IT support professionals to offer customers affordable alternatives to help businesses optimize the benefits of Microsoft and Cisco products. For networks that span from small offices to large corporations, Progent's network consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and network management.
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to fix network troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class reliability, safety and performance.
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building an on-line business application, outsourcing your network engineering services can contain costs and eliminate risks, allowing network service expenses to increase in a more linear and manageable manner than is feasible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network architecture for your critical business software based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
If your company operates a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can assist your whole organization in a wide range of security areas including security administration practices, security design and strategies, connection management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP define the fundamental skills and worldwide standards of performance that network security professionals are expected to possess. These certification give IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver effective security support and consulting help.
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to help businesses of any size to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or computing device.
In performing consulting projects for enterprise clients, Progent uses a phased approach driven by defined milestones so as to achieve budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All phases are documented to make available a comprehensive description of technical services performed and to assist in ongoing system maintenance.
Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas such as multitenancy, agile infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and improve availability.
Progent can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent offers businesses of all sizes world-class network remote or onsite consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces little competition. Small businesses who work with trusted freelance consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.
Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Even if your company has a minimal network services group and a limited IT budget, your information network can still feature the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your vital network applications and servers up and running.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local support firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to every client. The practice of documenting and archiving support activity allows more efficient support and eliminates a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won’t let go of vital service information.
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the responsiveness common to with small firms but which includes effective communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a branch office located anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of in-person and off-site IT support services and network design assistance.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on software first developed by Connectix, delivers the power needed to carry out server consolidation, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in application programming and piloting, migration from legacy line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and deploy Microsoft Virtual Server 2005.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management, staff, develop a corporate-wide security plan, automate network management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to connect to, manage, distribute and manipulate useful data, files, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint.
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide range of economical online consulting services to assist your organization to maintain your current Microsoft Office Word environment or assist you to upgrade to a newer release of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility problems between various versions of Word, interfacing Office Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training tailored for your special requirements.
Progent's Microsoft-certified consultants have more than a decade of background delivering unified communications support for customers ranging from small offices to global enterprises. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email systems, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy to prepare for an IT system disaster. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, zero-downtime system solution that takes into account availability issues covering a wide range of network technologies and processes.