Additional Topics of Interest

On-site Support Help Desk Process
Help Desk Technical Support Services

The Help Desk Call Center service delivery structure adopted by Progent gives small and midsize businesses an dependable alternative to reliance on independent service individuals by offering broad expertise accessible to numerous engineering teams, optional round-the-clock availability of urgent help, escalation capability to top-level experts for solving the most difficult issues, support consistency and reliability, quick follow through overseen by veteran support administrators, a variety of easy-to-use ways for initiating support jobs, and excellent process visibility made possible by trouble ticket updates and available through a web-based portal.

Urgent Mac Security Consulting Services
Mac Tech Consultants

Progent offers national online technical support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer macOS and OS X users a variety of services such as desktop assistance, upgrading to the latest version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote IT help offers optimum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for network repair services. Advanced online access technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help with the most challenging system problems.

After Hours Virtual Machine Hosting Engineer
ProSight Virtual Hosting Consulting

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.

Windows Server 2008 Hyper-VI Help and Support
Windows 2008 R2 Remote Support

Microsoft Windows Server 2008 R2 offers high levels of performance, protection, availability, scalability, and flexibility that improve output of on-site, branch office, and mobile workers. Progent's network professionals can deliver affordable remote consulting, technical support, and education services to help your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.

MCSE Expert Certified .NET MAUI Integration Firm
Expert Microsoft Certified DotNET Application Contract Programming Firm

Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.

Small Business Server 2011 Computer Engineer
SBS 2003 Consultants

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with real-world expertise and broad experience in planning and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and servicing network environments based on the SBS line of servers and applications.

Professional Information Risk Assessment
Cybersecurity Scan Professional

Progent offers small businesses two low-cost network security inventory packages that provide, for a preset price, remotely managed inventory scans of your network security profile which are analyzed by expert information security specialists who assess the data collected by the remote scan, deliver objective evaluations of your current security vulnerability, and make recommendations for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-quality evaluations of your IT network's exposure to attack.

SCCM Application Management Technical Consultant
SCCM Device Management Integration Services

Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help you with any aspect of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

Cisco Virtual Private Network Consultant Services
Integration Support Cisco RADIUS Security

Cisco's security and remote connectivity technology for small to medium sized businesses offer a full array of manageable security products to help you protect your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your business goals.

MySQL Standard Edition Consultant
Cisco Certified MySQL Clustering Professionals

Progent can provide cost-effective remote access to an Oracle MySQL DBA or software developer and can help organizations of any size to configure and support MySQL within a robust IT infrastructure that offers high levels of speed, scalability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

Open Now Microsoft Certified Small Office Network Consultant
Microsoft Partner Phone Support

Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete support for your information system.