Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling enabled for a wide range of desktop and handheld devices. Progent's certified Lync 2013 consultants and network integrators can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your present and future goals, implement Lync Server 2013 in a way that expedites your ROI, and provide live online and onsite training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progent's ProSight Virtual Hosting offers proven virtualization technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers hosted in a secure and fault tolerant facility on a high-performance, high-availability virtual machine configured and maintained by Progent's computer service professionals.
Progent has created special security service bundles designed to provide larger institutions an objective and thorough network security assessment from a team of premier security engineers. All Progent's network security evaluation packages feature a collection of procedures including automated scans from within and from outside your company firewall, professional analysis of results by certified security consultants, creation of a paper documenting the results, plus an interactive high-level executive outbrief and an extensive interactive review for in-house IT administrators.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
Progent offers affordable remote and onsite support to assist organizations of any size to move any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity systems that protect a small office against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users sharing network resources spread across multiple physical sites and public and private clouds.
Progentís Microsoft-certified experts provide small and medium size businesses enterprise-level consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for change and deployment automation. Configuration Manager 2007 is Microsoft's new name for the update management platform previously called SMS Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server including comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 effectively for streamlined operating system and application software deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist your company to migrate smoothly from SMS Server to Configuration Manager.
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize maximum business value.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting professionals. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems enterprise-class availability, protection and productivity.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your company and customers.
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by technology originally produced by Connectix, delivers the power needed to carry out hardware reduction, software migration, and server isolation tasks via virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to improve operational efficiency in application development and piloting, migration from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and deploy Microsoft Virtual Server.
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Consulting Service Deploying Phase: Implementation
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller technology.
The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to Herakles/QTS, Progent offers a variety of budget-friendly services including colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization expertise, offsite monitoring, streamlined network management, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab.
Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, application development, and technical support support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Hyper-V 2016 utilizes key features initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.
Progent's Cisco certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems.
Progent can assist you to utilize Cisco's networking products to build a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, reliability, and disaster recovery.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive work with information security architecture. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Developing Phase: Pilots Computer Network Companies
Les Kent has a 35-year history of effective technology integration, corporate management, sales, and operations. He has shown a talent for creating sophisticated IT solutions in his roles as as a system architect, programmer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
Progentís Technical Response Center (TRC) provides affordable national after-hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone help and remote secure network access to troubleshoot and resolve network problems quickly and economically.
Progent's Meraki Wi-Fi AP consultants provide online and on-premises support services to assist organizations of any size to plan, deploy, maintain, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Progent's Cisco-authorized IT experts can show you how to create an affordable, high availability Internet connection architecture that can deliver non-stop Internet access through a broad range of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest technology for fault tolerant Internet connectivity to build a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access.
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.
Cisco Nexus series switches are engineered to deliver the speed, expandability, resilience, cloud readiness, density, data protection and ease of management required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting expertise to assist you to plan an efficient network architecture, set up pilot systems to confirm your network design, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability tests, set up advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Nexus products. Progent can also assist you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Cisco offers a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Small to mid-sized companies can now get all the advantages of Microsoft Operations Manager and also have fast access to Progentís Microsoft certified IT support professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small and midsize company information systems world-class reliability, protection and performance.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Enterprise Services Project Methodology Technology Support
To provide economical network services for small businesses, Progent has developed full-service IT outsourcing packages that offer small businesses quick access to technical expertise without requiring you to hire, train, and manage an expensive in-house computer support staff. Progentís IT outsourcing packages offer you an affordable alternative for building a protected and reliable system for your important Windows office productivity products including Office XP and Office 2003.
Progent's Microsoft and Cisco certified experts offer several service programs to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the various top level Help Desk software packages available and decide what products might be too costly, lack critical functions, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for special tasks or to fill in for vacationing or indisposed workers.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Progent's Check Point Software firewall consultants can show you how to plan, deploy, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls.
Cisco has developed a full array of routers including appliances built to provide the security, performance, and reliability required by organizations from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
Progent offers the services of RIM BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT network.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that mix Mac with Windows systems with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises integration and debugging support to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office layout, construction, and expected workloads.
Colocation sites make it possible for businesses to share enterprise-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation program such as selecting and migrating to a colo site, creating system architecture, defining required equipment, on-site and on-line maintenance, setting up remote system administration, and training your support staff.
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your business.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone help and remote direct computer access to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical experience available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to qualified experts as required. For urgent issues, the Technical Response Center tries to respond to your request for support within one hour.
Progent's certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that includes standards, processes and technologies to keep your IT computer system safe.
Cisco has designed a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
Progent's pricing policy is to bill for online service and on-site visits by the minute. As a result, you owe exclusively for received services. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during normal business hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to allow simple problems to stay unaddressed.
Progent's wireless IP phone configuration consultants offer online and onsite assistance to help you create and maintain a Cisco Wi-Fi IP phone solution by providing services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent's UNIX family consulting services provide small businesses and software developers support for managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
The QTS (formerly Herakles) Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is considering migrating your primary or offsite backup system to Herakles/QTS, Progent offers a variety of budget-friendly services such as colocation relocation, system installation and updates, network optimization, project management, virtual server configuration, offsite monitoring, automated system management, software programming, disaster recovery/business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
If you have a small business information system with 10 to 50 network users, Progent's computer outsourcing services save your business from dependence on single independent consultant while giving you affordable and reliable access to enterprise-class network support. By delivering IT support help when you need it, offering advanced expertise for key technologies, delivering unique services such as 24x7 server monitoring, and charging only for services you use, Progent gives you an economical way for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to create and maintain a reliable and safe information network and to have quick access to the skilled support typically restricted to enterprises who can afford a large in-house IT organization.
Network monitoring commonly entails observing a system's resource utilization in order to identify data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to observe multi-OS networks where Linux and Windows coexist. Progent's system integration consultants can help you use both these programs to tune and troubleshoot your network. Progent's Linux support services provide small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to carry out your migration to Exchange 2010, produce comprehensive documentation of your new messaging environment, train your IT staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing administrative services and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, functions as the core of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating closely with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and onsite expertise to assist organizations of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any facet of CUCM support and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
For medium-size businesses who need network support, Progent can deliver an array of options such as local help, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation services, application development, and professional consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving network issues quickly and affordably.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Stabilizing Phase: Design Tuning Computer Service Companies