In performing IT tasks for enterprise customers, Progent follows a phased approach based on defined milestones so as to meet financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All facets are recorded to make available a detailed description of IT services performed and to help in ongoing system maintenance.


Additional Topics of Interest

PIX 500 Firewall Consulting Services
PIX On-site Support El Dorado Hills, CA

Cisco's PIX Series firewalls have been discontinued and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess whether to move up to the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.

Dynamics GP 2015 Web Client Specialists
Dynamics GP 2015 Security Engineer in Denver

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows one-time login with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and experience to resolve the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this powerful platform.

Operations Manager Technology Consulting
MOM 2005 Consultant

Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's affordably priced network support packages, small businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.

Remote Consulting for Server Virtualization
Virtual Server Technology Consultant Services in Honolulu

With virtual server technology, companies are able to run multiple virtual servers on a single physical server. Virtualization technology allows companies to enjoy all the benefits of server segmentation, while avoiding the expense associated with purchasing extra server equipment. Virtual servers are also the enabling technology behind private clouds, which provide major benefits such as lowering the costs of hardware, datacenter facilities, and administration while improving data protection, network availability, and disaster recovery. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you with all aspects of server virtualization and administration to allow your company to contain costs and save time.

HTML programming Consultants
Visual Basic Design Firm Louisville, Kentucky

For assistance creating, improving, or repairing business aplications for Microsoft Windows, Linux, or for the Web, Progent’s team of program developers, relational database designers, and project managers can make sure you get the project done on schedule and within your budget. Progent's experienced software programmers can provide cost-effective and efficient remote help for projects as simple as writing Vidual Basic macros for Office Excel or as large as developing mission-critical database applications based on SQL Server or MySQL.

Meraki Online Technical Support
Wireless Support Outsourcing Mertztown, PA

Progent's Cisco-certified wireless integration consultants can help organizations to configure, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

wireless LAN controller Network Consultants
Remote Technical Support for Flex Series Wireless Controller in Madison

Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both physical and software-based Wi-Fi controllers and can assist you to determine which type is appropriare for your wireless solution. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller consulting.

Microsoft Operations Manager Specialists
MOM 2005 Engineer

Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

Exchange 2016 SharePoint integration IT Consultant
Network Consulting for Exchange 2016 Office integration Riverside

Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

wireless VoIP phone and Aironet APs Specialist
wireless IP phones and Aironet APs Network Consultants Roseville, CA

Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are on the move within campus, hospitality, health-care or other environments where management requires portable phones that offer more control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and network management tools. Progent's certified experts offer online and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.

Microsoft Lync Server Instant Messaging Online Troubleshooting
Setup and Support for Microsoft Lync Norfolk, Virginia

Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or Office 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence consultants offer online and onsite support services to assist you to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration.