In conducting IT tasks for enterprise customers, Progent follows a structured methodology driven by defined milestones in order to achieve budgetary, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are documented to make available a detailed summary of technical services delivered and to assist in downstream system support.


Additional Topics of Interest

Knowledge Transfer Network
Training Network

Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize familiar independent service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more robust, secure, and efficient.

CISM Certified Cybersecurity Management Professionals
Top Rated CISM Network Security Auditor

Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that information security managers are required to learn. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and knowledge to provide efficient security administration and support services.

IT Consultants Clustered Server
High-Availability Clustered Servers On-site Support

Progent offers Microsoft Windows Cluster Server consulting to help your business implement high availability server clusters that can deliver 24x7 operation. Clustered Windows servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan zero-downtime clustered server solutions based on Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your zero-downtime clustered servers are set up to maximize the business advantage of your computer system.

Biggest Solomon Consulting Services
MRP Developer

In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade support, and one-on-one or group online training customized to address your particular requirements. Progent's experts also can help you build and support a secure, reliable network foundation to support your ERP, MRP and accounting applications.

Microsoft Exchange Server 2016 Migration Planning Network Consultant
IT Services Exchange Server 2016 Migration

Progent can help you in all phases of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Urgent Proxim Tsunami Wireless Case Study
School Wireless Example Application

Progent delivered a wireless networking environment that enabled a school to increase productivity and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided protection against local interference.

Cisco ASDM for Firewall Management Outsourcing
Outsourcing Firepower Services

The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Network Security Scan Consultancy
Network Security Scan Consultant

Progent has put together two ultra-affordable service bundles intended to enable small companies to receive an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your network from beyond your firewalled perimeter to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized machine inside your company firewall to evaluate your exposure to inside assaults. Both security inventory packages are configured and run from a secured external location.

Consulting Blackberry
Wireless EMail Remote Troubleshooting

Progent’s professionals offer expertise in a variety of technologies relevant to mobile networking including system topology, wireless data synchronization, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your company time and expense by using their wireless experience to show you how to select and configure wireless networking technologies that make sense for your company. Progent can also optimize your IT infrastructure so that mobile handhelds work more reliably.

SCOM 2012 Fabric Monitoring Technical Support Services
Specialist SCOM Management Packs

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.