Progent's Enterprise Support Services
Enterprise Project Methodology:
Microsoft Solutions Framework MSF
Additional Topics of Interest
Online Consulting Windows Server Hyper-V 2016 Shielded VMs
Support Outsourcing Windows Hyper-V 2016 Linux
Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, train your IT administration and technical support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Small-Medium Business System Consultant
Mid-size Company Computer Support Consultant
Progent offers technical services for medium size businesses with 100 to 250 network users. The mid-size business or office has traditionally been an underserved segment of the market for network consulting expertise. The cost structures and service access practices of major outside support firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance costs of an SMB while offering the mid-size company with enterprise-level support from certified, world-class experts with background in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate for a mid-size organization without budgeting enterprise prices, contact Progent.
Exchange Server Migration Services
Exchange Server Upgrade Consultant Services
Progent offers expert support for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site prep, project planning, cost estimates of new software licenses and equipment required, recommended sourcing, pilot testing at customer location or at Progent's testing lab, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's IT staff and users.
Network Consultants Wi-Fi RF Spectrum Analysis for Wi-Fi
Wireless Site Survey Integration
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, providing you a wireless solution that delivers the reception, performance, density, QoS, security, and roaming ability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
Top Ranked Contact Progent
Progent Contact
For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Top Quality Engineer Server patch management
24-Hour iPad patch management Technology Professional
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like alarms and health monitors.
SharePoint 2019 PowerApps Gateway On-site Technical Support
Technical Support SharePoint 2019 OneDrive Sync Client
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless intranet solution.
Colocation Center Migration IT Consultant
Colocation Center Technical Support Services
Colocation sites make it possible for companies to share world-class facilities for housing computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program such as choosing and moving to a colocation site, designing network architecture, defining hardware, on-premises and remote maintenance, establishing remote system administration, and education your support staff.
Private Clouds for Small Businesses Specialists
ProSight Private Cloud Services Consultancy
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, system maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
IT Specialist Progent's Management
Progent Management Team Outsourcing Company
Progent's management team includes seasoned professionals with decades of experience providing network consulting services, technical support, and long-term IT planning to businesses ranging in size from startups to global enterprises. Great service requires great people, and Progent has put together a management team that can provide customers with the best service value in the industry.
ProSight Email Guard Spam and Virus Filtering Service Technology Professional
ProSight Email Data Leakage Prevention Professional
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Forensics Services Juniper Junos Management
24-Hour Juniper Junos J-Web Audit
Progent's Juniper Networks-certified network engineer can help you to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers can offer support for Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a mix of Juniper's software platforms.
Microsoft Teams DLP Consultant Services
After Hours Microsoft Teams and Android Consultant Services
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
An index of content::
Offsite Managed Data Backup/Recovery Services Network Consultant
Offsite BDR Services Outsourcing
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data.
Windows Server 2016 Disaster Recovery Engineer
Microsoft Certified Expert Windows Server 2016 Support Services
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft Lync Presence Specialists
Microsoft Lync Server 2013 IM Remote Technical Support
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and onsite support services to assist you to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
CCIE Expert Certified wireless controller Support Services
CCNP Certified 8540 wireless controller Computer Consultants
Cisco's {Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting threats and filtering network traffic based on user class and locale. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Contact Center IT Consultants
Unified CM and Exchange Online Engineer
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the center of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express offer a modern IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises support to help organizations of all sizes to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, creating UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
24 Hour Specialist Windows and UNIX
Windows, UNIX, Solaris Specialist
Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft ISA 2004 Server Online Consulting
ISA 2000 Server Remote Technical Support
Progent's certified ISA Server consulting experts have broad experience developing corporate security solutions for IT networks with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your information protection requirements without restricting your network.
MOM 2007 Network Consultant
Comprehensive Event Management Support and Integration
Mid-sized companies can get all the benefits of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing package built around Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, protection and performance.
Cisco Certified CCIE Network Consultants
After Hours Remote Technical Support Cisco CCIE Remote
Progent's Cisco certified network infrastructure consultants have extensive background assisting ISPs to design, deploy, administer, optimize, and debug fault-tolerant, scalable connectivity environments appropriate for public networks.
PowerPoint 2016 Network Engineers
Small Office Computer Consulting Microsoft 365 Security
Progent's Office and Microsoft 365 experts can assist companies of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that provides fast return on investment and promotes better business results. Progent can help your company to interface Microsoft Office or Microsoft 365 apps with one another and with other key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues with various versions of Office desktop and offers live online instruction to individual users or teams.
Support Microsoft LCS Server IM
Live Communications Server Information Technology Consulting
MS Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class solution offering advanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved business efficiencies, enhanced worker productivity, and stronger IP protection with this easy-to-manage, highly available solution. Successful implementations of Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
Microsoft Exchange Computer Consultants
Exchange 2007 Server Consult
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
SCCM 2007 Software Inventory Network Consultant
SCCM 2007 Remote Support
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to streamline operations, improve security, and boost worker output by making sure that operating systems and applications are always up to date, tracking licensing, and reporting usage profiles to help you make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
Small Business IT Outsourcing Professionals
Network Support Outsourcing Consultant
Progent is structured to provide in-depth online support for all major technologies common to today's small company IT systems and offers a variety of vital, as-needed services including a part-time Chief Information Officer to offer advanced planning and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical initiatives like site moves oroperating system upgrades, connectivity experts for building and maintaining fast and robust network infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or repair business application programs.
UNIX with Windows Configuration
Windows, UNIX, Solaris Technical Support Services
Progent's UNIX family consulting experts provide small and mid-size companies and software developers help with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with an easy single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Computer Engineer Outlook for Mac
Spotlight and Outlook for Mac Network Consultant
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and transmit email, search the Exchange global address list, copy addresses, sync up appointments, and invite people to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
SharePoint 2013 Community Sites Online Technical Support
SharePoint 2013 Office Web Apps Server Support Outsourcing
Progent has been providing SharePoint support since the initial product was released over 20 years ago, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
Integration Support Windows Server 2016 Security and Compliance
Windows Server 2016 High Availability Help and Support
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
VMware GSX Server Technology Professional
VMware ESXi Hypervisor Professionals
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
Wi-Fi VoIP phone integration Online Troubleshooting
Network Engineer wireless VoIP phone integration
Progent's Wi-Fi VoIP phone configuration and troubleshooting consultants offer online and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Top Quality ASP.NET Programming Firms
24 Hour VB.NET Programming Company
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps quickly and at low cost.
Microsoft Help Desk Integration Services
Online HelpDesk Call Center Remote Technical Support
The Helpdesk support model adopted by Progent's Technical Response Center gives small businesses an efficient alternative to dependence on freelance service individuals by offering broad technical knowledge shared by multiple support groups, optional round-the-clock access to urgent assistance, fast escalation to top-level engineers for handling the most intractable issues, support consistency and dependability, quick follow-up overseen by veteran service administrators, a choice of easy-to-use mechanisms for requesting service tasks, plus excellent progress transparency enabled by ticket tracking and accessible via a web portal.
24/7/365 PCLinuxOS Linux Consultant
Redhat Linux Online Support Services
If you are producing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your area of high-value expertise while avoiding the continual distraction of managing your company information system. Through the use of automated server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable solution for maintaining an information network that provides high availability, security, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Help Desk Call Center services.
64-bit Migration Professionals
64-bit Upgrade Online Troubleshooting
Progent's Microsoft-expert engineers can help you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit processing, plan an affordable migration strategy that minimizes business disruptions, and deliver economical, expert online support to aid you to configure 64-bit operating systems and application software on your current hardware.
Top Rated Outsourcing Windows Server 2016 and SCVMM
Best Network Engineer Microsoft Windows Server 2016 Clustering
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Security Firms WatchGuard Firebox M570 Firewall
WatchGuard Firebox Firewall Security Organization
Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Dynamics GP 2013 Remote Support
24-Hour Great Plains Accounting Network Consultants
Progent can help you plan and implement a smooth migration to Dynamics GP so that you preserve your information, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and executing a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Microsoft LCS Server Consulting
Network Consultant Microsoft LCS Server Instant Messaging
Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution offering enhanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add business value to your IT system
Emergency Lync Server 2013 Instant Messaging Consultants
Lync Server 2013 Online Support Services
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and secure communications environment that permits a BYOD computing style with IM, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and network integrators can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Consultant Services Private Cloud Virtual Datacenter Hosting
Virtual Server Private Cloud Hosting Consultant
Progent's Private Cloud Hosting and Management service offers complete hosting of a small company's servers in an environment that delivers the highest degree of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting options are based on proven virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Contract Development SQL Server Capacity Planning
After Hours SQL Server 2008 Migration
Progent's certified SQL Server developers and database administrators offer remote consulting to assist businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of application development in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
NetApp SnapMirror Services
Consultant NetApp MetroCluster Disaster Recovery
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of veteran network consultants can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to show compliance with industry standards and regulatory requirements.
Wi-Fi Site Survey Support
Online Wireless Site Survey Help and Support
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and roaming capability your business needs. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and onsite survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Cisco Firepower Configuration Setup and Support
Top Quality Cisco Firepower integration Computer Consulting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA firewalls with Firepower Services.
Consult Email Policy Management
Email Scoring Thresholds Engineer
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Emergency Technology Consulting Exchange Server
Exchange Server 2016 Remote Consulting
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining email systems for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers security, high availability, easy connectivity for remote and wireless users, efficient management utilities, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Exchange SE Planning IT Consultants
Exchange SE M365 Integration Remote Support Services
Progent can assist your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Urgent Windows Server 2016 Integration Onsite Technical Support
Windows Server 2016 Health Service Technical Support
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Dynamics GP/Great Plains Technical Consultant
Dynamics GP 2013 Consultant
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and business management tool based, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is simple to deploy and configure, and with its segmented design you can license only the capability you currently need, with the ability to add clients and increase functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can help you install, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Specialists Remote Network Support
Remote Support Technical Support Services
For mid-size businesses looking for IT support, Progent can deliver a variety of alternatives such as on-site service, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staffing, site relocation services, software development, and professional consulting. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers professional onsite help for fixing technical issues rapidly and economically.
Urgent SQL Server Cluster Consultant Services
Zero Downtime Clustered Servers Online Technical Support
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your organization deploy non-stop server clusters that can provide 24x7 operation. Windows cluster servers for zero-downtime networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By showing you how too create non-stop server clustering environments based on Windows Server 2003 Cluster, Progent's Premier Windows experts ensure that your non-stop clustered servers are set up to optimize the strategic value of your information network.
Exchange 2003 Server Upgrade Computer Engineer
Microsoft Exchange 2003 Upgrade Online Support Services
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Coding Dynamics GP App Development
Dynamics GP Software Development Consultants
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your company and customers.
Best Practices Computer Consulting Firm
Company-wide Standards for Best Practices Computer Network Companies
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, at the forefront of IT service, executing a wide variety of technical tasks for a large array of businesses. Each Progent support professional shares a refined collection of individual best practices that are combined into shared best practices standards that Progent instills in its consulting staff. This ensures that you get not only world-class technical skills, but also a support engineer with proven methods for using computer knowledge to repair real-world IT problems rapidly.
High-Availability Systems Integration
Cisco and Microsoft Certified Expert Onsite Technical Support Mission Critical Environment
Progent's high availability system experts offer reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, 24x7 Internet architecture design, non-stop data center support, and other high-availability operations support to help your organization integrate a non-stop network for strategic applications. Progent possesses the experience to develop economical, 24x7 networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a talent for creating elegant IT solutions in his roles as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major corporations.
CCIE Expert Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Online Support Services
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Consulting
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
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