Progent's data protection experts can assist you to create, deploy and administer a backupup/restore solution based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user miscues, system glitches, malicious insiders, and malware attacks like ransomware.
Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, education, and debugging since the platform's original release. Progent offers advanced expertise for upgrading out of date Dynamics GP deployments. Progent can assist you to design, test, and implement an efficient migration from a a legacy version to the newest edition of Microsoft Dynamics GP.
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning consultants. Progent can also assist your business to design and implement a migration to the Flexential facility by providing services such as designing system architecture, recommending hardware components, system setup and validation, debugging, streamlining remote network management, and educating your network support team.
Progent is convinced that a carefully designed and executed network is a vital piece for accelerating a company's success, and Progent follows this philosophy in our own system infrastructure. We have created a zero-downtime virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver fast and effective service, collaborate easily on challenging jobs, and gain from career and personal maturity from acting as a member of an exciting business culture of self motivation and independence.
Nexus switches are engineered to provide the performance, expandability, dependability, virtualization support, density, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises support expertise to help your IT staff to create an efficient network topology, build pilot systems to validate your switching solution, deploy Nexus switches, create and enforce effective policies, run security and compliance tests, configure advanced monitoring, consolidate resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities incorporated into Nexus switches. Progent can also help your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft consultants offer advanced expertise in deploying, operating and troubleshooting any edition of Project Server and can deliver a wide range of cost-effective online support services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include solution design, installation and migration, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Progent can assist companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements.
Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Progent's certified SQL Server application developers and database administrators can provide online expertise to assist businesses of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in solutions that range from small office databases to VLDB applications and data warehousing.
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a single-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting capabilities, permits customized reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent provides nationwide remote help and troubleshooting services for businesses that operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's engineers can provide macOS and OS X clients a range of services such as desktop support, migration to the most recent version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online network consulting offers maximum return for your IT budget by extending client efficiency and shortening the time billed for computer repair services. Sophisticated online support utilities and skilled service specialists and consultants allow Progent to handle most network issues without wasting time and money by going to your site. In most of situations your network issues can be dealt with over the phone or through a mix of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Cisco Nexus series switches are engineered to deliver the throughput, expandability, resilience, cloud readiness, capacity, security and manageability needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite support expertise to assist your business to create an optimal switch topology, set up pilot systems to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance evaluations, configure proactive monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful zero-downtime capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of information system security. Progent can help implement efficient security systems that guard a small office against advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and public and private clouds.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for unified management.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Microsoft Windows Server Update Services allows information technology administrators to install and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft SUS deployment, configuring user's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business operations.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
Progent's certified failover clustering experts can assist businesses to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Progent's certified Office Word and Microsoft 365 Word experts can provide a broad selection of economical online consulting services to help your organization to maintain your legacy Microsoft Word solution or help you to migrate to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, interfacing Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone integration, and remote training classes tailored for your special requirements.
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your unique company requirements. Progent's Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting support for safe, company-wide resource sharing as well as interfacing with CRM applications.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible business value.
Progent can show you how to plan and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that reduces your vulnerability to a ransomware attack and aligns with your business needs.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's UNIX family consulting experts offer small businesses and developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with an easy one-stop source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent can assist you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network ecosystems that span local offices, data centers, and cloud resources.
Microsoft Office for Mac allows Mac users to run the industry's most familiar business applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and repairing SCOM environments and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business to design and manage Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Progent provides technical services for mid-size businesses with 100 to 250 network users. The medium size company or office has traditionally been an overlooked segment of the market for IT support services. The overhead and service delivery models of major third-party service organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually has a minimal information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, significantly lowers the IT support expenses of an SMB while offering the mid-size company with big-company support from professional, world-class experts with background in a wide range of small business technologies. If your medium size organization or small business is searching for levels of IT support needed for a mid-size organization without paying big-company costs, call Progent.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
Progent can provide cost-effective online assistance to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.
Progent's certified consultants provide technical help and IT consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, management, and support expertise for Exchange Server 2003 include planning, deployment, project management, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Progent's compensation structure is built on revenue sharing, so just like being an independent contractor, your income is directly driven by your generated revenue. Some Progent support staff stress lifestyle issues and choose to work at a more relaxed pace, using our self-determined calendar to follow personal enthusiasms like hiking, car racing, skiing, surfing, travel, or sharing free time with family and friends. Others take advantage of the opportunity to make major dollars via lots of effort and extended hours. Progent fully supports both ends of the spectrum and any point in between.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent is a leader in economically delivering enterprise-class IT support to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserved small company market is the cumulative result of major technical and operational innovations that have eliminated a great deal of the conventional expenses out of managing IT service, added unprecedented technical skill into the support mechanism, and significantly accelerated the solution cycle.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance issues.
Progent's certified Microsoft Office and Microsoft 365 experts can assist companies to incorporate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick ROI and promotes better business outcomes. Progent can assist your company to interface Office or Microsoft 365 apps with one another and with other key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Microsoft Office desktop and can provide live online training to individual users and teams.
Progent can help you with every phase of Azure cloud migration including requirements definition, readiness evaluation, solution architecture, pre-production testing, deployment, automated management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN tunnels so your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that transparently combines physical datacenters with Azure-based resources.
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed throughout multiple venues with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can help you to determine the value of Ubiquiti's UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi ecosystem.
Progent offers several essential types of Contact Center support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients convenient access to a dependable support group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Call Center a respected reputation as a solid contributor to business performance. Progent's target is to fix and not merely record problems.
Progent offers national remote technical support and consulting services for businesses that run Apple Mac OS X networks or whose information systems include a mix of Apple macOS and OS X with Microsoft products. Progent's experts offer Apple macOS and OS X users a range of IT services including desktop support, upgrading to the most recent version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud. Online network consulting offers maximum leverage for your information technology budget by protecting client productivity and shortening the time billed for network repair services. Sophisticated remote support tools and experienced technicians and consultants combine to enable Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist with the most difficult network issues.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization architectures that allow small companies with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent can assist you in any and all phases of your migration to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services created to assist you to detect and fix a an array of network problems before they get big enough to hurt your business.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's team of application experts can provide advanced consulting, custom programming, integration assistance, and online classes for leading applications that address key areas including ERP and MRP, financials, business analytics, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can assist small businesses anywhere in the U.S. to save the time and fees associated with travel and on-site activity without compromising the high quality of consulting support.
Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for validating, optimizing, and troubleshooting an operational wireless network.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft Premier IT support professionals. With Progent's affordably priced IT service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small company networks enterprise-class reliability, protection, and performance.
Cisco's Meraki MS line of switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to plan and deploy an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and validate a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking solution.
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.