Quick, Low-cost Online Computer Technical Support for Erie, Pennsylvania Small Businesses
For over twenty years, Progent has specialized in providing world-class network support services to clients with small-business IT budgets. Progent has developed a unique support system that includes a cost-effective, tightly connected virtual office infrastructure, sophisticated remote repair technology, a substantial pool of consultants certified in a wide range of IT practice areas, a Call Center service model that promotes efficiency and ensures follow-through, a worldwide team of on-line support experts, in-person support options for the majority of most zip codes in the U.S., and a company ethos focused on resolving technical problems in the shortest time and at the lowest cost to clients.

For medium-size and enterprise companies, Progent offers co-sourcing and project management support to supplement the technical skills of your in-house IT service group. This can reduce expenses and minimize technical risks for big IT initiatives such as application development, disaster recovery preparedness, network security audits, office consolidations, or software migrations and upgrades.

Progent can also offer access to accredited experts to help your company to plan and implement your cloud computing strategy.

Key Practice Areas Supported by Progent's Consultants for Business Networks in Erie, Pennsylvania
Progent's nationwide group of world-class support professionals offers assistance for virtually all facets of information technology deployed by businesses of any size. Areas served by Progent in Erie include:

Support Delivery Options for Erie, Pennsylvania Companies
Progent offers a selection of alternatives for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting, and network management. Progent's paradigm for providing network support is based on the Call Center structure common to larger IT organizations. Progent's Help Desk Service Model promotes rapid response, thorough service records, reliable follow-through, and strict expense monitoring for a range of IT service delivery modes that include online repairs, on-premises support, high-end consulting, as well as server hosting.

  • Remote Service
    Progent’s Technical Response Center (TRC) provides urgent and routine online assistance for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can help clients to analyze and fix network issues without the expense or time loss of in-person support visits. The background of Progent's IT engineers allows them to handle the majority of IT issues rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-based signup process for first-time customers to address urgent network problems and Progent bills by the minute with zero startup charges or minimums, so you pay only for the assistance you get. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out additional details concerning Progent's remote computer support expertise.

  • On-site Service
    Progent provides on-site computer support for registered clients in major metropolitan areas in the United States. Progent's on-site support technicians can work in tandem with Progent's online service engineers to give small and midsize businesses the optimal solution: on-premises service technicians when you need them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business software developers. The response time for in-person service calls is typically less than 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more concerning how and why to sign up for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems. To learn more, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable availability of enterprise-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, network protection engineering, fault tolerant it system engineering, virtual server solutions, plus integration, programming and training for business applications including financials, ERP, reporting, sales automation, and productivity suites. Progent can help with short-term projects such as site moves and massive system migrations, extended initiatives like management reporting application programming and customization, database software programming and administration support, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure monitoring and system administration, or emergency services such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host mission-critical business applications like Microsoft Exchange Server and Microsoft SQL in order to provide small businesses with greater degrees of dependability, protection, and performance than is feasible using the type of internal data center that is practical for the majority of small organizations. Because Progent uses the same data centers that support the gear of some of the planet's biggest information technology companies, Progent can eliminate the investment in building and managing the systems required for world-class cooling, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain current, protection and efficiency is continually monitored, and systems and data files are consistently archived and ready for full and rapid restoration. Find out more concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize organization's production servers in an environment that not only delivers the highest degree of fault-tolerance and scalability but that is also easy for clients to transfer to another service firm or to move internally when your situation warrants it. Progent's Private Cloud hosting is based on proven virtualization technologies that permit businesses with mixed environments to benefit significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class dependability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered solution, can handle the multi- OS and loosely standardized environments typical of smaller companies, and keeps control of the software in the customer's hands so that moving to a different virtual host is fast, safe, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert online support services to help businesses of any size connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that require critical software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so all looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with information security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is designed to assess your company's preparedness to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective AV and backup/recovery system that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and office productivity programs important to the majority of small and mid-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly sophisticated array of infrastructure products such as firewalls, routers and switches, VoIP options, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security professionals, CISA-authorized security audit consultants and GIAC-certified information assurance experts can provide a company-wide perspective on network security and can help with complex security projects such as SIEM solutions to help companies comply with industry guidelines and statutory regulations for IT information security and incident reporting.

The scope and size of Progent's consulting staff offer a powerful set of benefits to clients trying to increase the productivity of their IT network within a realistic budget. These advantages include:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, at the forefront of IT service, performing a broad variety of technical projects for an extensive mix of customers. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This ensures that you get not just world-class IT skills, but also a consultant with proven methods for repairing actual network problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for remote service and in-person visits per minute. Consequently, you are charged only for received support. Progent does not demand a more expensive rate for after-hours or urgent support, and Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for services delivered during normal working hours. Many service firms demand large minimum fees or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity does away with big invoices for quick solutions. An additional advantage of granular billing is that customers will be less inclined to permit less critical problems to stay unaddressed until they become big ones. Find out more about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Support
    Progent has developed a comprehensive support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every staff member to every client. The practice of documenting and organizing service activity allows more efficient support and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has little competition. Small companies who utilize freelance consultants or who maintain internal support staffs gain when Progent transfers information about new technology and proven processes to make their networks more robust, protected, and productive. Find out more details concerning Progent's knowledge transfer services.

Contact Progent
If your Erie, Pennsylvania company needs to contact Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Assistance
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent offers several essential types of Contact Center support : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients easy access to a reliable support resource with years of experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than merely record problems.

Dynamics GP Software Development On-site Technical Support Dynamics GP Customization Consultants
Microsoft Help Desk Network Consultant
Remote Technical Support for Help Desk

The Contact Center support delivery structure used by Progent offers small businesses an affordable option to reliance on independent consultants by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock availability of urgent help, escalation capability to top-level experts for solving the most difficult issues, service consistency and dependability, prompt follow through overseen by seasoned service administrators, a choice of easy-to-use mechanisms for initiating support jobs, plus a high level of progress visibility enabled by trouble ticket updates and accessible via a web portal.

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Email Allow Lists Professional Consult for Email Black Lists
Emergency Phone Support IT Specialists Folsom Computer Outsourcing in California
Emergency Phone Support Technology Providers West Covina Montebello Monterey Park Network Consulting Experts for Help Desk
Engineers for Honolulu, Hawaii Computer Outsourcing Consultant for Honolulu, Hawaii
Exchange Server 2010 Upgrade Specialist
 Consulting Services for Microsoft Exchange 2010 Upgrade

Progent offers expert help for every phase of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site prep, project planning, specification of all new software licenses and hardware required, recommended vendor sourcing, system testing at client site or at Progent's testing lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and training for client's support group and users.

Erie Harborcreek Windows Security Consulting Service Monterey Migration Company
Exchange 2010 Migration IT Consultants MCSE Expert Certified Exchange 2010 Management Troubleshooting
Juniper SSL Router Protection
Juniper SA700 SSL VPN Firewall Support

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Exchange Server 2013 Migration Help Exchange Server 2007 Computer Network Support
Fault Tolerant Internet Data Center Support Outsourcing Fault Tolerant Collocation Consultancy
Firewall Configuration for Firewall Columbus, OH Firewall Cybersecurity Contractors
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Firewall Setup in New Hampshire CISSP Network Security Evaluation
Firewall Technology Consulting Services Akron, OH Top Quality Firewall Security Firm
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Website Contract Programming
Integration for JAVA

If you want to revamp your production web site, create internal websites for applications such as human resources or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.

Help and Support for Windows Server 2012 Live Migration Computer Consultants for Windows Server 2012 Private Cloud
Hialeah, FL Network Consulting Company Microsoft Expert Hialeah, FL Consultancy Services Company
Consulting for Citrix VM desktops
Professionals for Citrix XenDesktop desktop virtualization

For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that improves the business value of your information network; integrate XenDesktop software with your servers, user computers, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.

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Microsoft Patch Management Computer Firms

Progent's network consultants can assist your company to automate desktop PC update and patch management by providing support for administration tools that include System Center Configuration Manager, Systems Management Server 2003, and WSUS.

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Installation for Stabilizing Phase: Design Tuning Outsourcing Company
Proxim Onsite Technical Support
 Network Engineer for Wi-Fi site survey

Progent’s Wireless Consulting Services provide a fast, economical option for companies of any size to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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SCDPM 2012 Migration Technical Support
Expert Microsoft Certified SCDPM 2012 and Hyper-V Onsite Technical Support

Progent's Microsoft-certified consultants offer remote or onsite expertise to assist organizations of any size to design, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn issues, or comprehensive project management services. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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Irvine, Orange County Small Business Network Business Computer Server Companies Microsoft Windows Computer Specialists in Irvine Newport Beach California
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Microsoft Solutions Framework Project Methodology Information Technology Outsourcing
Microsoft Small Business Computer Consultants for Company-wide Standards for Best Practices

Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, at the forefront of IT support, performing a broad range of IT projects for a large mix of customers. Each Progent consultant shares a proven set of individual best practices that are combined into shared best practices training that Progent instills in its support staff. This means that you get not just expert technical help, but also a consultant with proven methods for applying technical knowledge to solve actual network problems quickly.

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Exchange Server 2013 Support and Help
Microsoft Exchange 2013 Support and Setup

Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact key IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

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Lubbock, Texas Information Technology Consulting Company Lubbock Support Team
MCSA MCDBA MCIPT Consultant Career Microsoft MCDST Engineer Contractor
MS Hyper-V Virtual Server IT Consultant
Microsoft Hyper-V Virtual Machines Professionals

Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production software, evaluate your network architecture for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting support for improving the security of your virtual machines, design and test disaster recovery procedures that optimize network uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk outsourcing.

MCSE Expert Certified SQL Server 2005 Consultants Specialists
ISSAP Security Audits
Specialist for Security Architecture

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous examination and extensive work with information security design. ISSAP security experts have in-depth understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of architecture security.

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SSL management Technology Professional
SSL management Professional

ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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Madison, Dane County Online Troubleshooting Red Hat Linux, Sun Solaris, UNIX Technology Consulting Services Madison, Dane County
ProSight Network Infrastructure Management Computer Consultants
 Network Device Configuration Management Remote Support

Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance issues.

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Microsoft Consulting Best Practices Network Admin Companies System Consultant
Small Business Managed Services Engineer
Remote Network Monitoring Engineer

Progent's ProSight portfolio of managed services are designed to offer organizations who have minimal in-house network support teams with affordable help from world-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable IT management costs, smart automation of common management tasks, ongoing adoption of new technology, smooth transition from legacy technology to modern solutions, improved fit between computer technology with business objectives, access to seasoned IT experts, and freeing up management to concentrate on business instead of ever-changing information technology.

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Microsoft Exchange 2003 Network Engineer Exchange 2003 Consultant
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Support Outsourcing for High-Availability Load Balancing
High-Availability Load Balancing On-site Technical Support

Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

Microsoft Exchange Server 5.5 Configuration Exchange 2010 Support Outsourcing
Microsoft SQL Server Online Consulting
Microsoft SQL Server Support

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

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Connectix Virtual Server Computer Consultant
Connectix Virtual Server Support and Help

Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by technology originally produced by Connectix, provides the power necessary to accomplish hardware reduction, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses wishing to improve ROI in software programming and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your IT staff to assess and deploy MS Virtual Server 2005.

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Support for Microsoft Server Virtualization
Connectix Virtual Server Computer Engineer

Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and powered by technology first produced by Connectix, provides the performance needed to accomplish server consolidation, software upgrade, and server isolation projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in application development and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and deploy Microsoft Virtual Server 2005.

Microsoft MSSQL Help and Support MS SQL Server Consultancy
Unified Mobility Manager Support Outsourcing
IM and Presence Service Online Help

Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the center of Cisco's collaboration platform. Unified CM and Unified CM Express provide a borderless IP-PBX by integrating with apps such as Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable remote and on-premises support to help organizations of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent can help with any facet of Unified CM support and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange and Skype for Business.

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Microsoft SQL Server On-site Support Microsoft SQL Server 2016 Network Specialists
Microsoft SharePoint Server 2010 Remote Troubleshooting in Minneapolis, MN SharePoint Server 2013 Consultant Minneapolis
Email Allow Lists Specialists
Cloud Protection for Email Consulting

Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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Microsoft and Apple Design Consultant Solano County California Emergency Phone Support Software Consulting in Solano County California
Nexus Switch FabricPath Online Technical Support
Nexus Switch EIGRP Computer Consultant

Cisco Nexus series switches are intended to deliver the performance, expandability, uptime, cloud readiness, density, security and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help your IT staff to create an optimal switch topology, set up test systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance evaluations, set up proactive monitoring and alert systems, consolidate network resources through virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful fault-tolerant features available for Nexus products. Progent can also help you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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Linux Phone-based Consultancy Services
Linux RedHat Phone-based Consultants

Progent offers national online help and consulting services for companies who run environments based on variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help provides maximum leverage for your IT budget by protecting user productivity and limiting the hours charged for network analysis and repair. Advanced remote access technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the most difficult network issues.

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Consult for ProSight IT asset documentation management
ProSight domain management Technology Professional

ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.

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Minneapolis, MN Network Management Minneapolis, Saint Paul, Twin Cities, Minnesota Consolidation
SQL Server 2008 Computer Consulting
SQL Server 2000 Migration Consultant

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can provide your business a significant competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

Mission Critical IT Applications Integration Support Award Winning Consulting for Virtualization
Mobile Small Business Server Support Mobile, Alabama Service Provider
Cisco PSTN gateways Troubleshooting
Cisco CUBE and SIP Trunks Consulting Services

Progent's Cisco-certified SIP integration consultants can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide affordable remote or onsite support to help companies to migrate efficiently to a modern unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.

Monitoring and Reporting Onsite Technical Support System Center Operations Manager Online Support Services
National Cisco Computer Specialists Cisco Consulting Team
Nationwide Urgent Network Consulting Team Erie County PA CISSP Computer Security Specialist
Network Consulting Service Local MCSE Expert Certified MiamiBeach, FL Network Specialist
Network Design Consultant for Cisco CCIE Remote Cisco Management Maintenance
Network Design Consultant for Sonoma County California CCIE Expert Certified Sonoma County Consolidate
Microsoft Dynamics GP ERP Outsourcing
Microsoft Certified Dynamics GP/Great Plains Features Integration Services

Progent can help you prepare and execute an efficient move to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP.

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SCCM Upgrade Support
SCCM Device Management Engineer

System Center Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, enables safe end-user self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist your organization with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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Network Management Network Specialist Network Management Small Business IT Outsourcing Group
Engineer for Dynamics GP Power BI
IT Consulting for Dynamics GP Software

Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

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Networking Help for Windows Security Engineer for Private Cloud Integration
Classes for Office Excel for Mac
Mac Office Outlook Training

Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for Mac applications.

Networking Support for Ontario Network Assessment
Northern California Alameda Server Troubleshoot Expert Network Consulting Service for East Bay Northern California
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OS X Disaster Recovery Online Help Integration Support
On-site Support for Cisco Small Business series NSS3000 Consultant Services for Cisco Configuration Assistant
Online Consulting Sedgwick County Kansas Outsourcing for Microsoft SharePoint Server 2013 Wichita
Development Company for Microsoft Report Builder
FRx Reports Development

Progent offers remote and on premises expertise to assist your organization with any facet of business intelligence (BI) reporting from debugging or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help your company to support your existing reporting environment, help you to migrate reports and databases from an outdated reporting platform to a modern one, and provide as-needed online training tailored to your specific requirements. Progent’s management reporting consultants can provide expertise in the leading BI reporting and visualization tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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Collocation IT Consulting
Collocation IT Consultant

Progent’s colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center colo hosting sites and requiring timely in-person assistance at the colo facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and collocation consulting services such as network topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and installation of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster systems.

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Phoenix, AZ Network Consult CISA Certified Security Expert Networking Support for Phoenix, AZ
Security Firm for Juniper
Juniper Routers Network Consulting

Progent's Juniper Networks-certified network engineer can assist your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued equipment to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's premiere network control software to help you to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that include a combination of Juniper's OS platforms.

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Cisco AnyConnect Online Support Services
Cisco ASA and VMware Technical Support

Progent’s certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security gaps.

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Microsoft Experts Remote Consulting for ISA 2004 Server
Technical Consultant for ISA 2004 Enterprise Edition Server

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Redundant Internet On-site Support Fault Tolerant Internet Connections Technical Support
Windows Server 2016 Hybrid Professionals
Consultant Services for Windows Server 2016 PowerShell

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.

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MobileMe Remote Support
Apple OS X and macOS Outsourcing

Progent's consultants offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For business environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is available, safe, efficient and able to achieve your company's objectives.

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SQL Server 2012 Reporting Services On-site Technical Support
Microsoft SQL Server 2012 Technical Support

Progent can provide the support of Microsoft-certified engineers and experienced software programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security professionals to assist you to assess the potential benefits of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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Postini Spam Filtering Technology Consulting Services
Information Technology Outsourcing Companies for Microsoft Exchange Migration

Progent's Microsoft-certified consultants have over a decade of background delivering email support for customers ranging from small businesses to large enterprises. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus protection, design fault tolerant email systems, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can help you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.

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Professional for Microsoft SQL 2008 Server
MS SQL Server 2008 Technical Support

SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, deploying, managing, and using company information and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.

Security Consultants for Cisco Cisco Troubleshooters
ISA 2004 Support and Help
Remote Technical Support for ISA 2004

Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company needs.

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UNIX Consultant
Solaris Integration Support

If your business network mixes Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for simple management, transparent information exchange, high dependability, superior performance, and strong protection. Progent's Solaris and Windows integration support services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and troubleshooting, in-person technical support, and Contact Center support.

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Internal Network Security Inventory Consultants
Security Scan Consult

Progent has put together two low-cost service packages intended to allow small companies to receive an independent security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized computer inside your firewall to assess the risk to inside threats. The two security inventory services are configured and run from a protected remote site.

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Dynamics GP System Upgrade Planning Consult
Specialist for Dynamics GP System Upgrade Planning

Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, customization, education, and troubleshooting since the platform's original release. Progent offers advanced support for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and implement an efficient migration from a a legacy release of GP to the latest version of Dynamics GP.

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Support Services for Exchange 2010 Server
Exchange 2010 Backup and Restore Support

Progent's Microsoft-certified consulting engineers can assist your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to design and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and consolidating your vital communications technologies.

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IT Consulting for OS X Security
 Macintosh Virus Protection Consulting Services

Progent's CISM-certified security consultants can help you secure your Mac network through professional services including running security tests, recovery from virus and denial of service penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular objectives of your corporate network.

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Cisco AnyConnect Outsourcing
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The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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Security Penetration Testing Security Consultant
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Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent’s security experts can run extensive intrusion tests without the awareness of your organization's internal IT staff. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event log monitoring are properly configured and consistently monitored.

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Exchange 2016 Upgrade Planning Troubleshooting
Microsoft Exchange 2016 Upgrade Specialists

Progent can help your business in all facets of your migration to Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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Exchange Server Hosting Professional
Exchange Hosting Consultant

Progent's Exchange Hosting Support Services offer a world-class data center with backed-up electrical and cooling systems, 24x7 site security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual servers for service continuity, easy expandability, and fast recovery. Progent's services include complete incorporation with your network, connectivity with handheld computing devices, automated tracking of efficiency and security, spam and virus protection, security update and service pack control, Help Desk support, daily backup, and full email administration services.

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Proxim Wireless Example Application
Proxim Tsunami Wireless Case Studies

Progent delivered a wireless integration environment that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.

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iPhone security Computer Consulting
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Progent can provide cost-effective online assistance to help your business to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your information network.

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Microsoft Intune Migration Network Consulting
Microsoft Security Patch Management Remote Support

Progent's Microsoft-certified Intune consultants can assist your organization to understand the business value of adopting Intune for managing your web-facing mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help your company to configure security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your environment, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.

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