Professional Online Technical Support for Erie, Pennsylvania Small Business Computers from World-class Consultants
Small businesses have traditionally been underserved by large IT support organizations. Some small businesses permit themselves to become overly reliant on individual consultants or small consulting firms who lack the size or broad knowledge to react promptly or effectively to network crises. Other small companies turn to mass-market service firms that employ technicians trained to provide by-the-numbers fixes for common issues but who do not have the experience and versatility to deal with the variety of environments and absence of standards typical of small company IT networks.

Progent's time-tested methodology for delivering low-cost and effective technical service to small businesses has made Progent among the premier Microsoft-certified IT consulting organizations in the industry. Progent has delivered online support to companies in every state in the country (See Progent's client testimonials).

For larger companies, Progent offers co-sourcing and project management services to reinforce the skills of your in-house IT support team. This can save money and help meet schedules for major IT initiatives such as application development, disaster recovery preparedness, security evaluations, merging datacenters, or technology migrations.

Progent can also provide access to accredited consultants to help your business to plan and implement a sensible cloud strategy.

Core IT Areas Serviced by Progent for Erie, Pennsylvania Businesses
As a Microsoft-certified Partner consulting firm that maintains a world-class group of Cisco CCIE networking consultants and Apple Computer certified consultants, Progent offers emergency troubleshooting and low-cost online consulting to Erie, PA businesses for a wide array of computer technologies such as:

Service Delivery Options Available for Erie, Pennsylvania Companies
Progent has a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, and IT management outsourcing. Progent's model for delivering network support services is based on the Call Center operational structure familiar to big IT organizations. Progent's Help Desk Call Center Service Model promotes fast support, thorough activity records, reliable follow-through, and strict cost control across an array of IT support delivery alternatives that include remote troubleshooting, onsite help, and top-tier consulting.

  • Online Support
    Progent’s Technical Response Center (TRC) offers urgent and routine online assistance for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's seasoned service professionals can help clients to analyze and repair network problems without the expense or delay of on-premises support calls. The experience of Progent's network consultants makes it possible to resolve most network problems quickly. For the toughest issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-accessible registration process for first-time customers to address emergency network problems and Progent bills by the minute with zero startup charges or time minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Find out more information about Progent's remote network troubleshooting expertise.

  • Onsite Support
    Progent offers on-site computer support for registered customers in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's remote service engineers to give small companies the ideal combination: hands-on support professionals when you need them plus the remote help of Progent's seasoned staff of IT engineers, security professionals, and business application developers. The wait time for on-site service calls is typically under one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Find out more about why to sign up for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all aspects of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve complex issues. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Co-managed Help Desk Services
    Progent’s Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the top professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting. To learn more, see Progent’s Help Desk sharing services.

  • IT Consulting Expertise
    Progent provides small companies affordable availability of world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, network protection consulting, non-stop network consulting, virtual server strategies, plus configuration, customization and support for business applications including financials, ERP and MRP, management reporting, sales automation, and office productivity software. Progent can help with one-time projects including office moves and major system migrations, longer term projects such as upgrading a legacy MRP platform to a current MS Dynamics 365 solution, relational database software development and administration support, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or emergency services such as data restoration and malware cleanup.

  • Network Infrastructure Expertise for Telecommuters
    Progent can help small and medium-size businesses to design, implement and troubleshoot the network infrastructure to support a remote workforce. Areas of infrastructure for which Progent's consultants can deliver support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router configuration, Wi-Fi LAN design and deployment, and reliable Internet connectivity. For details about Progent's network infrastructure consulting services for remote workers, refer to infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small or midsize organization's servers in a setting that not only provides the top degree of availability and scalability but that is in addition convenient for clients to migrate to another service firm or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that allow businesses with mixed environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while getting enterprise-class reliability and an unparalleled level of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally administered solution, can support the multi- platform and loosely standardized environments common with small businesses, and retains control of the software in the customer's possession so that moving to a new virtualized host is quick, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting provider while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced online support services to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine local resources as well as public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight suite of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their networking appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's preparedness to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs used by most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an increasingly complex array of infrastructure technologies including firewalls, routers and switches, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security professionals, CISA-authorized security audit specialists and GIAC-qualified information assurance experts offer a business-wide perspective on network protection and can help with advanced security projects such as SIEM solutions to help enterprises comply with business standards and statutory mandates for IT data protection and reporting.

The scope and size of Progent's consulting staff bring a powerful set of benefits to organizations wishing to maximize the productivity of their information system within a realistic budget. These benefits include:

  • Best Service Methodology
    Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of real-world industry background, at the front lines of network support, performing a broad range of IT tasks for a large mix of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not just expert IT help, but also a consultant with proven methods for repairing actual network problems quickly. Find out additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you are charged exclusively for delivered services. Progent does not impose a higher rate for off-hours or priority service, and Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during regular business hours. Many service organizations impose large minimum payments or charge in increments of a quarter hour or longer. Progent's one-minute pricing granularity does away with big bills for quick fixes. An additional advantage of granular pricing is that clients won't be inclined to permit simple issues to fester until they become major ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Support
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all billed services. Unlike many independent consultants or small support organizations who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation given by every consultant to every client. The practice of detailing and archiving service activity allows more effective support and avoids a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom. Find out more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces little competition. Small businesses who work with freelance consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient. Read more concerning Progent's knowledge transfer services.

How to Contact Progent
If your Erie, Pennsylvania business needs to contact Progent to find out about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Assistance
For immediate remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Consultancy Windows and UNIX Windows and UNIX Consultant
  • 24 Hour Microsoft Exchange Remote Troubleshooting Microsoft Exchange Onsite Technical Support
  • 24-7 Nagios for Linux Specialists Nagios IT Consulting

    • Microsoft Windows Server 2016 Migration Integration
    Microsoft Windows Server 2016 Clustering Professionals

    Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.

  • 24-Hour Information Risk Assessment Specialist Network Security Inventory Professional
  • 24-Hour WatchGuard Fireware Security Services 24x7 WatchGuard Firebox T-Series Firewall Firewall Configure
  • 24/7/365 Tracking Service Costs Network Engineer Service Reports Computer Consulting
  • Network Specialist Windows Security Erie County PA, United States
  • 24x7 Apple Mac and Windows Remote Technical Support 24/7 Microsoft Messenger for Mac Network Engineer
  • 24x7 Consolidation Microsoft Partner Microsoft Certified Design
  • 24x7 Exchange 2016 Migration Computer Consulting Urgent Microsoft Exchange 2016 Migration Professional
  • 64-bit Server Technology Consulting Services 64-bit Upgrade On-site Support
  • ASA 5540 Firewall Outsourcing Top Rated IT Consultants Firewall
  • After Hours Cisco and Microsoft Certified Expert Information Technology Outsourcing Firm Network Architect Network Consultants Internet Data Center

    • Consultants Meraki AP Management
    Meraki Dashboard Computer Consultant

    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.

  • Aironet 1800 Access Point IT Consultant 24 Hour Network Consulting Aironet Wave 2 Wi-Fi Access Point

    • ProSight Network Asset Report Services
    ProSight Remote Network Monitoring Technology Professional

    Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with information security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime.

  • Aironet Access Point Management Technology Consulting Services Outsourcing Aironet 802.11ac Access Point
  • Erie, United States Microsoft Network System Recovery
  • Apple Macintosh Network Security Consulting Services Top OS X and Cisco Security Online Support Services
  • Azure Disaster Recovery Consultant Microsoft Azure VPN configuration Coding
  • Azure Planning Engineer Azure and SQL Server integration Professional
  • Biggest NetApp MetroCluster Design Engineer NetApp MetroCluster Disk Pools Consultants

    • Services Microsoft Lync Presence
    Lync Server 2013 Edge Server Pool Specialists

    Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing, as well as IP-based and PSTN calling across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.

  • BlackBerry Synchronization Onsite Technical Support BlackBerry Desktop Manager Consulting
  • CCDP Certified Small Business WAP571 Online Help Consultants Small Business WAP121

    • Windows Server 2016 Hybrid Configuration Online Support Services
    24-Hour Windows Server 2016 Software Load Balancing Computer Consultant

    Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • CISA Certified Auditor Consultant Top Quality CISA Certified Security Auditor
  • CISM Security Security Technology Consulting Microsoft Windows Server 2012 Clusters Clustered Windows Server 2012 Onsite Technical Support
  • Catalyst AP Management Remote Support Services Catalyst 802.11ax AP Upgrade Support and Help
  • Cisco ASA Firepower Support and Setup Cisco Firepower Specialists
  • Cisco CCIE Career Open Positions Microsoft Consulting
  • Cisco Certified Expert Technology Consulting Services Meraki Outdoor Wi-Fi Access Point Meraki Traffic Shaping Consulting Services
  • Cisco Certified Experts CRS Core Router Troubleshooting Help and Support 500 Router
  • Configuration ASA and PIX Firewall Cisco ASDM Firewall Management Support
  • Consultant QTS Sacramento Internet Data Center 24-7 QTS Colocation Center Professionals

    • Urgent Windows 2008 Cluster Server Consultants
    Windows Cluster Server 2008 Integration Services

    The clustering feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and management of server clusters that provide greater levels of network dependability, protection, performance, and versatility. New or enhanced features include cluster verification, easier configuration and deployment, improved cluster management, redesigned cluster architecture for maximum uptime, hardened protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company evaluate the advantages of failover clusters, plan and execute a deployment, educate your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and validate a disaster recovery plan.

  • Consultant Slackware Linux Immediate Redhat Linux Computer Consultants

    • Fault Tolerant Internet Connection On-site Technical Support
    Fully Redundant Internet Network Remote Support

    Progent's Cisco-certified network experts can show you how to design an economical, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity through a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest techniques for fault tolerant Internet connectivity to implement an affordable, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.

  • Consultants Anti-Virus Top Antivirus Technical Support Services
  • Consulting Services Exchange Server 2010 Migration After Hours Exchange 2010 Migration Engineers
  • Consulting Teams Specialist Microsoft Teams
  • Consulting Windows Server 2012 R2 Active Directory Windows Server 2012 R2 upgrade Technology Professional
  • Contract Development Amazon Marketplace Web Service integration Amazon Marketplace Web Service integration Integration Firm
  • Dynamics 365 Business Central Application Support Dynamics Business Central Support and Help
  • Email Virus Fingerprint Specialists Consulting ProSight Outbound Email Filtering
  • Erie, PA, United States Network Support Technician Microsoft Exchange Microsoft and Apple Network Design Consultant Erie Harborcreek
  • Erie 24/7 Small Business Network Engineer
  • Exchange 2007 to Exchange 2010 Upgrade Professional Microsoft Exchange Server 2010 Migration Consultant Services

    • Wi-Fi IP phone integration Consulting Services
    wireless IP phone integration Onsite Technical Support

    Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

  • Exchange admin center Remote Technical Support IT Consulting Hybrid Office 365 integration
  • Extended Support Desk IT Consultant Shared Helpdesk Setup and Support
  • Forefront TMG Firewall IT Services Support Outsourcing Forefront Network Inspection System
  • Help and Support Fully Redundant Internet Network Online Help Fault Tolerant BGP
  • Hyper-V 3.0 Virtual Server Specialists Microsoft Expert Support and Setup Hyper-V 3.0 Server
  • ISA 2004 Enterprise Edition Server Technology Consulting ISA 2000 Server Remote Consulting
  • Microsoft Exchange Networking Specialist Erie
  • ISA Server Engineers ISA 2004 Online Support Services

    • System Center 2012 Virtual Machine Manager Online Technical Support
    SCVMM 2012 XenServer Online Help

    Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to migrate from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment so you get the highest possible business value.

  • IT Consulting Remote Workforce Network Infrastructure Remote Workers Infrastructure Network Consultant
  • Immediate 7900 Series IP Phone Technology Consulting Services Remote Support Services IP Endpoints
  • Immediate ProSight DPS ECHO Backup and Recovery Services Professionals Cloud Backup Security Integration Support
  • Infor SyteLine CloudSuite Database Tuning Engineers Top Ranked Infor SyteLine CloudSuite Document Automation Consulting
  • Infor SyteLine ERP Consulting 24-7 Consultants Infor SyteLine CloudSuite 9.01
  • Information Technology Consulting Edge Routers Branch Routers Network Consulting
  • Information Technology Consulting WAP CCNP Expert Certified 2500 Wireless Controller Consulting
  • Jabber Voice Messaging Onsite Technical Support Jabber IM and Presence Service Support and Integration
  • Emergency Phone Support Security Consultants Erie, PA, USA
  • Juniper Junos J-Web Security Evaluation Juniper Junos BGT Cybersecurity Group
  • Largest SonicWall NSA 4650 Firewall Network Security Testing SonicWall NSA 3650 Firewall Security Company

    • Microsoft Certified Partner IT Services Small Business Server 2011
    Urgent Microsoft SBS 2011 IT Services

    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a powerful but manageable information. The IT demands of the Microsoft .NET products included with Small Business Server 2011 requires a network support expert with real-world experience designing and building seamless, comprehensive business technology solutions. Progent's SBS Server consultants have an average of over 10 years of experience supporting computer systems founded on Microsoft products. This background ensures you success in deploying, administering, and troubleshooting network environments that incorporate the Microsoft SBS Server suite of servers and applications.

  • Largest Upgrading UNIX Upgrade Help Solaris to Windows
  • Emergency Phone Support Technician Erie, PA
  • Lync Server 2013 and Exchange UM Server Professional Microsoft Lync Server 2013 Consulting
  • MCSE Expert Certified Technology Consulting SMS Server 2003 Upgrade Urgent Technical Support Services SMS Server 2003 Migration
  • Mac and Exchange Technical Consultant Microsoft Entourage and Exchange Remote Support Services
  • Meraki 802.11ac AP Integration Services Meraki Wave 2 AP Online Consulting

    • Great Plains Accounting Professional
    Dynamics GP Software Development Specialist

    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming uncooked data into useful insights into your business.

  • Microsoft CRM Configuration MSCRM Integration Services
  • Microsoft Certified Expert Engineer Exchange 2013 Voice Mail Support Services Exchange 2013
  • Microsoft DPM Offsite Data Backup Service Computer Consultants Consultant Offsite Backup Service
  • Microsoft DPM Offsite Data Backup Service Support Offsite Managed Data Backup Service Support and Setup
  • Microsoft Dynamics GP Integration Dynamics GP Modifier Engineer
  • Microsoft Exchange 2003 Upgrade Computer Consultants Top Ranked IT Consulting Exchange 2003 Upgrade
  • Microsoft Exchange 2010 Upgrade Consultants Consultant Services Exchange 2010 Migration
  • Microsoft Exchange Server 2010 Migration Consultant 24/7 Exchange 2007 to Exchange 2010 Upgrade Consulting

    • Aironet AP Management Support and Help
    Aironet 1700 Access Point Remote Support

    Progent's certified wireless networking experts can assist businesses of all sizes to plan, deploy, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, range, density, expandability, security compliance and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent offers efficient remote and onsite consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

  • Microsoft Expert California Engineers South Carolina Integration Consultant
  • Microsoft Experts Windows Server 2016 Storage Spaces Direct Online Technical Support Windows Server 2016 Hybrid Configuration Support Outsourcing
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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.

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    Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer affordable online and onsite help for Catalyst Wi-Fi 6 wireless APs.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.

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    For help creating, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progent’s team of programmers, database designers, and project managers can help ensure you get the project completed on time and within budget. Progent's experienced software programmers can provide cost-effective and expert remote consulting for projects as small as writing VBA scripts for Excel or as challenging as developing line-of-business database applications based on SQL Server or Oracle.

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    Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad array of products and technologies and can provide that expertise online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in . Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex network issues, plus the support of CISSP-accredited security consultants to handle complex security design and problem solving. Progent has delivered remote network support to businesses in all 50 states in the U.S.

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    Progent's Microsoft consultants can provide advanced support in implementing, managing and troubleshooting any edition of Project Server and can provide a wide range of affordable remote support services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Services offered by Progent include solution planning, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.

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    Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and standards to manage handheld computers and intelligent portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, processes and technologies to keep your IT network safe.

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    Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 engineers can show you how to design, cost-justify, test, implement, customize and support the any version of ISA Server on your information system.

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