Expert Remote Service for Escondido, California Computer Networks from Microsoft Certified Engineers
Small businesses have typically been ignored by major IT service organizations. Many small companies permit themselves to grow dangerously reliant on individual engineers or small consulting organizations who lack the bandwidth or comprehensive knowledge to react quickly or effectively to network emergencies. Other small companies turn to mass-market service providers staffed with personnel able to offer standardized solutions to common problems but who do not have the background and versatility to deal with the variety of environments and lack of standards that characterizes small company IT systems.

Progent's proven approach to delivering low-cost and effective technical support to small businesses has made Progent among the premiere Microsoft-certified IT service organizations in the country. Progent has delivered online support to companies in every state in the country (refer to Progent's client testimonials).

For mid-size and large businesses, Progent can provide co-sourcing support to reinforce the skills of your internal IT support group. Co-sourcing can cut costs and help meet schedules for big IT initiatives such as application programming, disaster recover/business continuity planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified experts to assist your business to design and execute a sensible cloud strategy.

Primary IT Areas Supported by Progent for Escondido, California Businesses
As a Microsoft-certified Partner consulting company with a large team of Cisco Premier CCIE network experts and Apple certified consultants, Progent offers urgent troubleshooting and low-cost remote consulting to Escondido, CA companies for a wide range of computer technologies including:

Support Delivery Alternatives Available for Escondido, California Companies
Progent has a selection of alternatives for providing small and midsize businesses with affordable IT services for technical support, consulting, hosting, and IT management outsourcing. Progent's model for providing network support services is based on the Call Center structure familiar to larger IT organizations. Progent's Contact Center Support Mechanism ensures rapid response, comprehensive service documentation, consistent follow-up, and tight cost monitoring across a range of network support delivery modes that include online troubleshooting, onsite help, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center provides emergency and routine online support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can assist clients to troubleshoot and repair hardware and software problems without the expense or time loss of on-premises service calls. The experience of Progent's network engineers allows them to resolve the majority of IT problems rapidly. For the most complex issues, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based signup process for first-time customers to accommodate emergency network problems and Progent bills by the minute with no sign-up fees or time minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Find out more details about Progent's remote network troubleshooting services.

  • On-site Support
    Progent provides onsite computer support for registered clients in larger cities in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's remote support experts to give small companies the optimal solution: on-premises support technicians when you need them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business software developers. The response time for on-site service calls is usually less than 24 hours. There is no sign-up or retainer charge for registering as a Progent client for on-premises service. Learn more details about how and why to sign up for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues. for more information, visit Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small companies budget-friendly availability of world-class consultants who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network protection engineering, non-stop it system design, virtual server solutions, plus configuration, customization and support for small business software such as accounting, ERP, business analytics, CRM, and office productivity packages. Progent can help with short-term projects including office moves and massive software migrations, longer term initiatives such as management information software development and customization, database application development and DBA support, and web design, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network administration, or urgent response like data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for critical applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small companies with greater degrees of availability, protection, and recoverability than is feasible using the type of in-house data center that is practical for the majority of small businesses. Because Progent uses the same facilities that support the equipment of some of the world's biggest IT companies, Progent can eliminate the investment in building and managing the infrastructure required for world-class environmental control, power backup, and redundant Internet access. For managed applications, Progent can also make sure that upgrades and revisions remain updated, protection and performance is continually tracked, and systems and data files are regularly backed up and available for full and prompt restoration. Learn additional information concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers full hosting services for all of a small organization's servers in a setting that not only delivers the top degree of dependability and extensibility but that is also convenient for clients to migrate to a different support provider or to bring internally when your business situation calls for it. Progent's Private Cloud hosting is based on mature virtualization technologies that permit companies with multi-vendor environments to save significantly on the expense of capital equipment, system maintenance, and network administration while achieving world-class dependability and an unparalleled level of vendor independence. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally administered service, can handle the mixed- platform and non- standardized environments common with small companies, and retains ownership of the licenses in the client's hands so that moving to a new virtualized system is quick, safe, and inexpensive. This avoids becoming a prisoner of a single hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced remote consulting services to help businesses of any size integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can help you to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that utilize physical IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of top information security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your Progent consultant so that all potential issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with information security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup/recovery system that aligns with your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the baseline network software and office productivity programs used by most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an ever more sophisticated array of infrastructure products including firewalls, routers and switches, VoIP options, and wireless networking. Furthermore, Progent's CISSP-Certified cybersecurity consultants, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-authorized information assurance experts offer a business-wide perspective on network protection and can assist with complex security projects such as SIEM solutions to help companies comply with industry standards and government mandates for IT information security and incident reporting.

The scope and size of Progent's engineering team offer a powerful array of advantages to companies wishing to maximize the productivity of their information system within an affordable budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, in the trenches of network support, executing a broad variety of IT tasks for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only world-class technical capability, but also a consultant with proven methods for fixing actual IT problems quickly. Find out additional information concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for phone support and on-site help by the minute. As a result, you owe just for delivered services. Progent does not demand a higher rate for off-hours or priority support, and Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no retainer for services provided during normal working hours. Many service organizations demand large minimum payments or charge in increments of fifteen minutes or more. Progent's one-minute pricing granularity eliminates king-size bills for fast solutions. An additional benefit of by-the-minute billing is that you will not be tempted to allow incipient issues to fester until they become major ones. Find out additional information about Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has created a comprehensive support reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation given by each consultant to every customer. The discipline of detailing and organizing service activity allows more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít release the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent faces little competition. Small businesses who utilize freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more reliable, protected, and productive. Read more details concerning Progent's knowledge transfer services.

Contact Progent
In case your Escondido, California company needs to contact Progent about IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Immediate Remote Technical Assistance
For immediate remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

Administration Wireless Security Consultant
Aironet Technology Consulting 802.11ac Access Point Network Consultants
Albuquerque Small Office Computer Consulting Services for Windows Server 2016 Windows Migration Firm Kirtland Air Force Base
Antispam Support Antispam Small Business Subscription
Apple Macintosh Computer Consultant Top Rated Integration
Apple iPad and Windows integration Remote Consulting Integration Support for Windows and macOS coexistence
8500 Wireless Controller Support Services
802.11ac Upgrade On-site Support

Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

Atlanta, Georgia Troubleshooting Atlanta, Georgia Business Computer Server Companies
Data center Monitoring Help and Support
Technology Consulting Services for SCOM 2012

Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and fixing SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate critical issues uncovered by SCOM 2012.

Award Winning Exchange Server 2013 Small Office Network Consulting Services Microsoft Exchange 2010 Consultancy Services
Bakersfield IT Consulting Group Top Bakersfield, CA IT Specialist
MOM 2000 Technical Support Services
Microsoft Operations Manager Technical Support Services

Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Certified network consulting experts. With Progent's affordably priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business networks world-class reliability, protection, and productivity.

Billings, MT, Missoula, MT, Great Falls, MT, Bozeman, MT Installation Systems Engineer
BlackBerry BES Server Network Installations in Riverside - Moreno Valley Riverside, CA BlackBerry Enterprise Server Upgrade
BlackBerry BPS Professional Online Troubleshooting
Microsoft Lync Presence Consultant Services
Microsoft Lync Server 2010 Professionals

Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.

BlackBerry Email Technical Support Firms Omaha Council Bluffs Configure
BlackBerry Enterprise Server Information Technology Support in El Paso Texas BlackBerry Smartphone Integration Company in El Paso
BlackBerry Redirector Technicians BlackBerry BES IT Consultants
BlackBerry Security Consultants Computer Network Support Group for BlackBerry Email
BlackBerry Small Business IT Outsourcing Firm Eastern Washington Spokane Small Business IT Consulting Firms
BlackBerry Software Support BlackBerry Email Specialists
Support Services for Meraki Access Point
WAP Support Services

Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

Boise Idaho Contractor Boise, Ada County Computer Remote Engineer Contract Job Opportunities
Technology Professional for ProSight Email Content Filtering Policies
Engineer for Email Quarantine

Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

Boston Computer Firms for Windows Windows 2008 Server Outsourcing Boston Massachusetts
Linux Network Monitoring Specialists
MRTG Computer Consulting

Nagios and MRTG are powerful, license-free monitoring tools that run under Linux and can be used to analyze UNIX/Linux networks, Windows networks, or multi-platform environments where the Linux OS and MS Windows coexist. The Nagios monitor allows network support engineers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's system integration consultants can show you how to use both these tools to tune and troubleshoot your computer network.

CISSP Firewall Configure in Corpus Christi Kingsville Security Consulting for CISSP Corpus Christi, South Texas
CISSP Firewall Configure in Norfolk, Hampton Roads Auditor for Firewall in Norfolk, Hampton Roads
Catalyst 6500 Switch Technical Support Catalyst Switch EVN IT Consultant
Windows and Linux Support
Windows and Linux Integration Support

If your business network mixes Linux-based products technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration support offerings feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk services.

Catalyst Switch IOS Support Outsourcing Catalyst Switch IOS-XR Technical Support Services
Central Valley Networking Group California MCSE Expert Certified Florin Tech Consulting California
Chandler Networking Networking Firm Network Management in Chandler, Maricopa County
Cheyenne, Casper, Gillette, WY IT Consultants Cheyenne, Casper, Gillette, WY Small Business IT Consulting Firm
Cisco ASA firewall VPN Support Cisco ASA firewall VPN Support Outsourcing
Cisco Access Point Contractor Cisco Remote Access Computer Expert
Cisco CCIE Online Security Consultant Cisco Firewall Small Office IT Support
Remote Troubleshooting for IOS Software
3800 Router Information Technology Consulting

Cisco has designed a full product line of routers including routers designed to deliver the security, bandwidth, and reliability required by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.

Cisco CCIE Remote Small Business IT Consulting Firm Cisco Certified CCIE Information Technology Outsourcing Firm
SQL Server 2016 and Amazon Marketplace Web Service IT Consultants
Remote Support Services for SQL Server 2016 and Power BI

SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.

Cisco CCIE Storage Networking Network Consultant From Home Job in Riverside - Fontana Openings for Cisco CCIE VoIP Network Engineer
Cisco CDP Consult Cisco SBCS Consult
Cisco CUBE and ISR Routers Troubleshooting Cisco Expert IT Consultants for SIP PSTN Trunks
Cisco Certified CCIE Small Business Network Consulting Firms Cisco CCIE Remote Information Technology Outsourcing
Colocation Online Troubleshooting
Hosting Network Consulting

Progentís colocation center support services are intended for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and in need of timely on-site assistance at the colo site as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of IDC and IDC and co-location support services including system architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, design and deployment of high availability systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.

Cisco Computer Network Specialists DC Network Consultant in Washington District of Columbia
Cisco Computer Outsourcing Consultant Denver, CO Cisco Computer Network Support Firms in Denver Golden Triangle
ProSight VM Hosting Consulting Services
ProSight Virtual Machine Hosting Consultants

Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

Cisco Engineer in Orlando-Kissimmee Cisco Consultancy Services Group
Cisco Network Specialist Alaska Cisco Network Consultant in Anchorage, AK, Juneau, AK, Fairbanks, AK, Ketchikan, AK
Cisco Outsource IT in Illinois - Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL Cisco Remote Consulting Illinois - Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL
Remote Monitoring and Reporting Support
Operations Manager Remote Technical Support

Progent provides a selection of network service bundles for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem solving abilities of Operations Manager 2007, a next-generation server and system support product that monitors the reliability, throughput, and security of your information system and identifies potential problems before they can bring down your system. With Progent's economically priced network service packages, small organizations can select a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.

Cisco Server Troubleshoot Expert Cisco Network Outsource
Email Block Lists Consultant
Email Anti-fraud Intelligence Consultant

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

Cisco Small Business Computer Specialists Small Office IT Support for Small Business
Cisco Tech Support For Small Business Cisco On-site Technical Support
Cisco Technical Support Firm Phoenix, Maricopa County Cisco Technical Support Phoenix Valley of the Sun
Microsoft Certified Partner ISA 2000 Server Remote Troubleshooting
ISA 2000 Server Support Outsourcing

Progentís Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by external and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

Cisco Technical Support Firms Kansas City, Jackson County Cisco Support Company in Kansas City Missouri
Microsoft Expert Microsoft Operations Manager 2005 Remote Support
MOM 2000 Computer Engineer

Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network support programs, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to offer small business networks enterprise-class reliability, security, and performance.

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Progent's Microsoft and Cisco premier network consultants can provide expert support for a wide array of products and technologies and can deliver that expertise online nationwide or in person in select cities throughout the country and anywhere in . Progent provides online help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network specialists for complex connectivity problems, as well as the the assistance of CISM-accredited security engineers to handle high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.

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Progent's team of application experts offer advanced consulting, custom development, deployment help, and webinar classes for leading business applications covering key areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting support online, Progent can assist small businesses anywhere in the U.S. to eliminate the time and fees related to travel and on-premises activity without sacrificing the effectiveness of technical services.

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Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.

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Progentís Microsoft-premier engineers can help you to update your application servers or workstations from 32 to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit computing, plan an affordable migration process that reduces business disruptions, and provide economical, expert online support to aid you to install 64-bit software and application software on your current computers.

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Progent offers affordable remote consulting to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.

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ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

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Progent can provide onsite education customized for people who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X application software.

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If you want to revamp your production web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.

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Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and based on software first produced by Connectix, delivers the performance needed to accomplish hardware reduction, software upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready IT environment with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in application programming and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your business to evaluate and integrate MS Virtual Server.

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Altaro VM Backup software provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server CSV and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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Progent can provide remote and onsite expertise to assist your organization with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's management reporting consultants can help you to support your existing BI system, assist you to upgrade databases and applications from a discontinued reporting product to a modern one, and provide custom online training to meet your specific requirements. Progentís management reporting professionals offer experience in all popular business intelligence reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

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Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system features compliance, high uptime, easy access for remote and wireless users, efficient administrative utilities, and productive integration with telephony. Progent offers expertise and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013.

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Progentís Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management tool built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP family, offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented approach you can purchase only the capability you currently need, with the option to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP Software support engineers can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

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For businesses that have a combination of Mac and Microsoft Windows desktops, there exist two basic alternatives for running Microsoft Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a remote Windows-powered PC to use Windows programs and access system resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you can use Windows applications locally. Progent's Mac technology support experts can help your company to maintain these solutions for running Microsoft Windows applications on your Macs and can in addition help you to assess and install other products for Windows platform emulation.

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Progent can assist you in all phases of your migration to Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the advantages of adding intelligence to their networks. Cisco's switching technology allows you to deploy capabilities that make your IT network sufficiently available to handle real-time requirements, scalable to support future growth, safe enough to guard confidential data, and designed for differentiating and controlling all traffic to optimize system performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can help you create a comprehensive protection policy and configure Cisco switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.

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Cisco Unified Communications Manager, formerly branded CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and affordable online and onsite expertise to help organizations of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can help with any aspect of CUCM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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Progent's Microsoft-Certified SQL Server engineers offer an array of support services to assist small and midsize companies to design, install, manage, and troubleshoot Microsoft SQL 2008 systems in order to get the optimum competitive benefit from this state-of-the-art information management technology. Also, Progent can provide assistance with network architecture, company-wide security, and software programming to optimize the strategic advantage of your computer network.

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Progent's Microsoft and Cisco-certified network experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and integrating your key communications platforms.

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Progent can help you in all phases of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Cisco's wireless IP phones are hardened wireless devices intended for workers who are mobile within office, warehouse, health-care or other venues where IT management requires user endpoints that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and optimize many components of your wireless environment including APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

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MS Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package offering advanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved business efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and onsite support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your information network

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Progent has created special network security packages designed to deliver larger institutions an independent and comprehensive security evaluation from a team of certified security engineers. All Progent's network security assessment bundles incorporate a suite of procedures including network scans from within and from outside your network firewall, expert analysis of scan results by certified security consultants, creation of a report explaining the results, plus an interactive high-level executive summary and an in-depth live outbrief for internal IT administrators.

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Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has few competitors. Mid-size businesses who utilize trusted freelance consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and productive.

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Progent offers access to the cost-effective support of online Internet connectivity experts to help your company to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.

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Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that let you analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.

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Progentís Wireless Consulting Services offer a fast, affordable way for companies of all sizes to deploy, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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Progent can assist your company to plan and implement an efficient transition from a Solaris-powered IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your data and reduce business discontinuity by designing an efficient transition strategy that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, migration strategy and validation, MS Exchange migration services, information and application software porting, and server and mass storage transition and economization.

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Lync Server Onsite Technical Support
Microsoft Lync Presence Consultants

Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to assist you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and execute an efficient Skype for Business migration.

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Progent can assist businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.

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Progentís Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution built around the top shared PSA tool for managing service requests, ticketing, ownership, status tracking, and metrics.

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QoS Test Lab Consulting

Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.

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Office 365 AD FS Online Technical Support
Hybrid Office 365 integration Support and Setup

Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

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Forefront Threat Management Gateway Professionals

Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a one-server platform for an array of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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Progent offers fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Streams replication tools and ASM file/volume manager.

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Progentís team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, at the forefront of network service, performing a wide variety of technical projects for an extensive array of clients. Each Progent consultant shares a refined set of individual best practices that are incorporated into shared best practices training that Progent teaches its support personnel. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using technical knowledge to solve actual IT problems quickly.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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To see answers to common questions concerning becoming employed by Progent, see Jobs at Progent Questions and Answers.

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Progent can provide a wide array of affordable remote and onsite consulting services to help you to configure, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Selection and Integration.

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Configuration for VMware vSphere Integration
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Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

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Progent's Jabber consultants can provide online or onsite expertise to help businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.

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Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of any size to design, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn problems, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to plan, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.

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To see answers to common questions about becoming a consultant at Progent, refer to Working with Progent FAQs.

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ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt your business.

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Progent offers online and on premises expertise to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and deploying an advanced BI solution. Progent's management reporting experts can assist your company to support your current BI environment, help you to upgrade reports from a legacy reporting platform to a modern one, and provide as-needed online mentoring to meet your individual needs. Progentís management reporting consultants can provide expertise in all popular BI reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

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Progent's compensation model is based on revenue sharing, so just like being a freelance contractor, your earnings are directly driven by your work effort. Some of our consultants stress quality of life and choose to work at an easy pace, utilizing our self-determined calendar to follow individual enthusiasms like hiking, car racing, snow boarding, surfing, travel, or sharing free time with relatives and friends. Other consultants use the chance to earn major bucks via lots of work and extended days. Progent completely supports both ends of the spectrum plus any point in between.

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Progent's certified failover clustering experts can help you to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery strategy, help you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and help you to streamline the administration of failover clusters.

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Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

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System Center 2012 Configuration Manager Outsourcing
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Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

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Progent's Cisco-certified CCIE network engineers can assist your company to manage your legacy PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

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Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL SSRS, and IIS.

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Mid-sized companies can get all the advantages of Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online service. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size business networks world-class reliability, protection and productivity.

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Office 365 is Microsoft's growing suite of productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans intended for markets ranging from individuals and home offices to global enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently combine local and cloud resources.

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Microsoft SBS 2003 Online Support Services

Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world expertise and broad knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and applications.

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Dynamics GP Software Network Consultant

Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP so that you retain your data, strengthen your security, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and following a smart migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.

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infrastructure documentation management Specialists

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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Progent's Microsoft-certified experts can deliver a range of network consulting services to help organizations of all sizes to deploy, administer, and troubleshoot networks that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects based on industry best practices.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent's Citrix-authorized consultants can help you to understand the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current Citrix technology environment and show you how to optimize resource utilization, performance, protection, availability, and disaster recovery.

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NetApp Hybrid Flash Consult

Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently following leading practices.

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Progent's certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop test systems and migration plans, integrate Windows Server 2008 with your IT environment and workload, train your IT staff how to use new management utilities, and deliver continuing consulting and troubleshooting via affordable alternatives including Help Desk service and remote technical assistance.

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Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate serious issues detected by SCOM 2012.

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Progent's certified engineers offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, administration, and support expertise for Microsoft Exchange 2003 Server include system design, deployment, project management, local and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.

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Dynamics GP Accounting Technology Consulting Services

Key characteristics of Dynamics GP software include a modular structure that allows you to license only the functionality you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate information from almost any db software or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop specialized applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to convert the advanced features of Dynamics GP accounting into a high-value business management solution.

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Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of remote support services to assist you to plan, program, pilot test, deploy, manage, and debug business applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed help to organizations who need a fast fix to a specific issue related to Office Excel and Progent also offers full project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training for Excel can be customized to meet the needs of individuals or groups.

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Microsoft Project Server Workflow Training Professional
Microsoft Project Server Workflow Train

Progent's Microsoft-certified consultants offer advanced expertise in deploying, operating and troubleshooting any edition of Project Server and can deliver a broad variety of cost-effective remote consulting services based on industry best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include solution design, software configuration and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and customized webinar training classes.

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