Professional Remote Troubleshooting for Escondido, California Small Business Computers from World-class Engineers
Small companies have typically been overlooked by major IT service firms. Many small companies permit themselves to become excessively reliant on individual engineers or small support firms who lack the bandwidth or extensive skill sets to react promptly or effectively to technical emergencies. Still other small businesses resort to giant support firms that employ technicians taught to provide standardized fixes for ordinary problems but who do not have the experience and technical scope to deal with the diversity of environments and lack of standardization typical of small company IT networks.

Progent's time-tested methodology for providing affordable and successful network support to small companies has made Progent one of the most respected Microsoft-certified network consulting firms in the country. Progent has delivered remote support to companies in every state in the United States (refer to Progent's customer testimonials).

For mid-size and large companies, Progent offers co-sourcing and project management services to supplement the skills of your in-house network service staff. This can cut costs and minimize technical risks for major projects like software development, disaster recovery preparedness, security evaluations, office consolidations, or software migrations.

Progent can also provide access to certified consultants to help your business to design and implement your cloud strategy.

Key Technical Areas Supported by Progent for Businesses in Escondido, California
Progent provides the support of qualified experts for all aspects of network technology deployed in small companies and local governments. Products and technologies supported by Progent include:

Service Delivery Alternatives Available for Escondido, California Businesses
Progent offers a variety of alternatives for providing small businesses with cost-effective computer services for troubleshooting, consulting, hosting services, and IT management. Progent's paradigm for providing IT support services is based on the Call Center operational structure common to larger IT support groups. Progent's Contact Center Support Model ensures fast support, comprehensive service documentation, consistent follow-up, and strict expense monitoring for a range of network support delivery options that include online troubleshooting, in-person support, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled online service for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's certified service professionals can help clients to troubleshoot and fix hardware and software problems without the expense or time loss of in-person service visits. The background of Progent's IT consultants makes it possible to handle the majority of IT issues rapidly. For the toughest issues, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible registration procedure for first-time clients to accommodate urgent situations and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the help you receive. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Find out additional information about Progent's remote computer troubleshooting expertise.

  • On-site Support
    Progent offers onsite technical assistance for registered clients in larger cities in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online support engineers to deliver small companies the best of both worlds: on-premises service technicians when you require them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business software developers. The wait time for in-person service calls is typically under 24 hours. Progent requires no start-up or retainer fee for becoming a Progent customer for onsite support. Find out more concerning how to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. For details, refer to Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable access to world-class IT professionals who can deliver assistance with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, network security consulting, high availability it system design, server virtualization solutions, plus configuration, programming and training for small business software including accounting, ERP and MRP, management reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects including site relocations and massive software migrations, extended projects such as business information software programming and support, relational database software programming and DBA support, and web development, continuing support such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and system management, or urgent response such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for vital business applications such as Exchange and SQL Server to provide small businesses with higher degrees of availability, security, and recoverability than is feasible using the type of internal data center that is realistically affordable for the majority of small and midsize companies. Because Progent uses the same facilities that host the equipment of many of the planet's biggest IT companies, Progent can save you the investment in building and maintaining the infrastructure needed for enterprise-class cooling, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also see to it that upgrades and revisions remain current, security and efficiency is continually tracked, and systems are consistently archived and available for full and rapid recovery. Learn additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for all of a small organization's servers in an environment that not only provides the highest level of dependability and scalability but that is in addition simple for customers to migrate to another support provider or to bring in-house if your business situation calls for it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow companies with multi-vendor networks to benefit significantly on the expense of hardware, infrastructure maintenance, and network management while achieving enterprise-class dependability and an unprecedented level of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed service, can support the multi- platform and non- standardized networks common with small companies, and keeps ownership of the software licenses in the client's hands so that moving to a different virtual host is quick, safe, and inexpensive. This avoids becoming a captive to a specific hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote support to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security companies to deliver centralized management and world-class security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your Progent consultant so all potential problems can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's ability either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup system that aligns with your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Escondido, California Small Businesses
Progent's staff size, breadth of technical skill, and experience with enterprise IT consulting enable small and midsize companies to sidestep the problems related to over dependence on thinly staffed service organizations or individual consultants.

Working with Progent enables your small business to:

  • Prevent Excessive Dependence on Individual Consultants
    For IT support, small businesses sometimes depend heavily on freelance consultants. Although individual service engineers carry lower overhead than larger support firms and can typically bill apparently smaller rates, they are occasionally unable to react quickly to critical problems. If a freelance consultant is busy with different customer, ill, on travelling, or in class, the absence of replacement personnel may require your business to go without help during an emergency. As your small business expands, system downtime or difficulties with critical applications get more costly. The money you believed you were saving on an independent consultant can be eaten up fast because of lost productivity. In addition, when freelance engineers encounter new problems, the lack of a large engineering group to count on for help requires them to train with the meter running while your business winds up footing the bill for their continuing education.

  • Gain Access to Expertise in Complex Network Issues
    Many small service firms or freelance consultants focused on small business IT support are capable of delivering routine solutions but lack the seasoning to work cost-effectively with complicated network configurations that have a variety of platforms, numerous locations, Voice over IP implementations, remote workforces, integrated accounting and operational applications, eCommerce, and specialized business applications. Progent's background with worldwide enterprises and Progent's extensive team of specialists can benefit your business because big-company networks are inherently complex, integration issues demand thorough understanding of in numerous technical areas, and reaching a high degree of robustness, availability, and protection requires industry-proven processes.

  • Create a Solid Basis for Seamless Growth
    Small companies often begin with a network implemented on a shoestring budget. Lacking a carefully designed basis, a sequence of band-aid repairs commonly get piled on top of a marginal foundation. As a company evolves, reliability and scalability problems can undermine the productivity of the organization. These networks need thorough assessment, smart strategic planning, and broad-based expertise to migrate to a network environment that will act as the solid foundation to meet critical business requirements and ease downstream growth.

  • Team with Solution Finders, Not Product Resellers
    Smaller companies need guidance and insight to navigate through an increasingly complex maze of IT options offered for enabling growth and improving efficiency. Businesses do not need an IT consultant or support organization that attempts to sell them a product. Progent eliminates conflicted motives by not selling any products. Progent offers consulting and services only. This allows Progent to match consulting services with the real needs of clients. Combining network support and product selling can result in a situation where the proposed solution is based on a preselected technology instead of being based on the actual requirements of a customer.

Get in Touch with Progent
If your Escondido, California company needs to contact Progent to ask about network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Help
For immediate remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous testing and significant work with information security architecture. ISSAP security experts possess comprehensive understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.

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Progent's Microsoft-certified engineers can provide low-cost online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email system, educate your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing management consulting and engineering support. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

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Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of information system security. Progent can implement cost-effective security solutions that protect a small business from advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources spread over multiple physical sites and various clouds.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance compliance, and boost worker output by ensuring that critical applications are always up to date, managing product licenses, and reporting usage patterns to help you make informed buying choices. Once you are set to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement a smooth migration to SCCM 2012.

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Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, in the trenches of network service, executing a wide variety of technical tasks for an extensive mix of customers. Each Progent support professional shares a refined collection of individual best practices that are combined into company-wide best practices standards that Progent teaches its support staff. This guarantees that you get not just expert technical capability, but also a consultant with field-tested approaches for using technical knowledge to fix actual network problems efficiently.

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For medium-size companies looking for network consulting services, Progent can deliver an array of options such as local service, remote support, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, business relocation support, application programming, and expert consulting. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional in-person support for fixing technical issues quickly and economically.

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Progent's Microsoft-certified SQL Server developers and database administrators can provide online expertise to help businesses of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants offer support for any phase of application development in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.

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Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your growing business needs. Progentís Cisco-Certified network consultants are familiar with Ciscoís comprehensive line of hardware and software aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.

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Progent's Mac experts can support the creative facets of Mac computing by offering consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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If you want to update your production web site, create internal webs for purposes such as HR or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you build and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.

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Progent offers businesses of any size world-class network remote or in-person consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.

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Forefront Network Inspection System Remote Consulting
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Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Progent offers national remote technical support and consulting services for businesses who run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a range of IT services such as desktop support, migration to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online network consulting provides optimum return for your information technology dollar by preserving client productivity and shortening the time charged for computer repair services. Advanced online access tools and skilled technicians and consultants allow Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security specialists to assist you with the most difficult network issues.

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Progent's pricing policy is to charge for online support and on-site visits by the minute. As a result, you owe exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services provided during regular business hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be tempted to permit minor problems to fester.

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Les Kent has a 35-year track record of successful network integration, executive administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a network architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major corporations.

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Hybrid Office 365 solutions Integration
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Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

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Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, streamline network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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