Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent can provide Eugene, Oregon businesses the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or transition efficiently to a modern mobile solution.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their information network.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.
Progent locations in Oregon State
Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical jobs such as device installation, upgrades, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server includes a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can help you to choose powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:
- Lock down a device
- Wipe information from a lost BlackBerry smartphone
- Lock out Bluetooth functionality
- Activate built-in defenses against malware
BES Server also offers flexibility in determining ways to prevent mobile users from loading or running unsafe or prohibited applications. Progent can help you to choose blocking techniques such as:
- Specify precisely what programs are allowed on the device
- Prevent external software from using persistent storage on the BlackBerry device
- Select which resources external applications can access on the BlackBerry device
- Limit the kinds of connections third-party software running on the smartphone can establish
- Block all external software from being loaded or run on the BlackBerry device
Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Eugene region or anywhere in the state of Oregon. Progent's experienced remote consulting experts have helped IT organizations resolve computer issues and reduce IT service expenses in every state in the U.S. and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad selection of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of problems associated with synchronization, device recognition, email consistency, web browsing, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote support for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.