Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were once among the most popular products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent can provide Eugene, Oregon businesses the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
(503) 967-4777 Salem Network Support Services

Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical jobs such as device installation, upgrades, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Integration Assistance

BlackBerry BES Server includes a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of security to match the specific requirements of your environment. Progent's BlackBerry certified engineers can help you to choose powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:

  • Lock down a device
  • Wipe information from a lost BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also offers flexibility in determining ways to prevent mobile users from loading or running unsafe or prohibited applications. Progent can help you to choose blocking techniques such as:

  • Specify precisely what programs are allowed on the device
  • Prevent external software from using persistent storage on the BlackBerry device
  • Select which resources external applications can access on the BlackBerry device
  • Limit the kinds of connections third-party software running on the smartphone can establish
  • Block all external software from being loaded or run on the BlackBerry device

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Eugene region or anywhere in the state of Oregon. Progent's experienced remote consulting experts have helped IT organizations resolve computer issues and reduce IT service expenses in every state in the U.S. and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad selection of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of problems associated with synchronization, device recognition, email consistency, web browsing, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.

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    Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and metrics.

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    Co-Location Online Support

    Progentís colocation center support services are designed for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring timely in-person help at the co-location facility as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a complete array of IDC and data center and colo consulting services including system topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server and storage cluster configurations.

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    Linux Online Consulting

    Progent offers nationwide online phone support and troubleshooting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft technology. Remote IT help offers maximum leverage for your information technology budget by extending client productivity and shortening the time billed for network analysis and repair. Advanced online access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist with the most challenging system problems.

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    IP Address Management Information Technology Consulting

    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance bottlenecks.

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    Learn Online Office PowerPoint

    Progent provides customized remote training for popular desktop apps and environments such as Microsoft Office Excel, Word, Access and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom seminars, including immediate communication between clients and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of many workers. Offered to single students or classes of all sizes, Progent's live online instruction allows the teacher to conduct the class from an online facility and the clients can be spread across an office or across the the U.S. Live online education supports powerful learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specific topics or extended in time and broader in coverage.

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  • Oracle database administration Specialists
    MySQL Clustering Engineer

    Progent offers affordable remote access to an Oracle MySQL RDBMS administrator or software programmer and can assist organizations of all sizes to configure and support MySQL in a reliable network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.

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    Building-to-building Wireless On-site Technical Support

    Progentís wireless professionals can help small companies plan, select, evaluate, install and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or exceeds wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and install the wireless link technology that match your business requirements.

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    SQL Server Capacity Planning Coder

    Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to help businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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  • VMware NSX and Site Recovery Manager Technology Professional
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    VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the entire logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.

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  • Windows 2003 Cluster Server Outsourcing IT Consultants Clustered Server
  • Windows 2003 Server Engineer Windows 2003 Help and Support

  • Help and Support ProSight Network Infrastructure Management
    Automatic Topology Mapping Engineer

    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that require important updates, or resolving performance bottlenecks.

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  • Windows Server 2016 Hyper-V Troubleshooting Online Help Windows Server 2016 Stretch Clusters
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  • Emergency Windows Server 2012R2 Hyper-V Support and Integration
    Windows Server 2012 R2 Live Migration Remote Consulting

    Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, team, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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