Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent can provide Eugene, Oregon companies support from BlackBerry-premier professionals who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Consulting Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry smartphones, providing a single solution for handling key tasks like smartphone deployment, updates, and deactivation while also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server features a variety of security capabilities beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in adjusting degrees of security to match the special requirements of your mobile network. Progent's BlackBerry authorized engineers can help your company to select powerful security features and activate them wirelessly. Examples of these over-the-air configurable security features are:

  • Lock down a BlackBerry smartphone
  • Erase information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry Enterprise Server also offers versatility in determining ways to keep mobile users from loading or executing unsafe or prohibited programs. Progent can assist you to select blocking processes like:

  • List precisely which applications are permitted on the device
  • Block external programs from using non-volatile memory on the smartphone
  • Determine which functions third-party applications can use on the BlackBerry smartphone
  • Restrict the types of access external software running on the device can establish
  • Prevent all third-party software from being installed or executed on the BlackBerry smartphone

Professional BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt assistance to businesses in the Eugene area or anywhere in Oregon. Progent's seasoned online consulting team has helped IT organizations solve computer problems and cut IT service costs in every state in the U.S. and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad selection of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system design, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software editions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently combine local and cloud products and services.

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    Progent's Citrix-certified experts can help you to plan, deploy, administer, and troubleshoot a virtualized application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain a remote datacenter that offers high uptime, enhanced protection, and rapid recovery.

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    Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.

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  • Specialist Exchange 2003 Upgrade 24x7 Exchange 2003 Server Upgrade Support

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    Engineer Ubiquiti UniFi Security Gateway

    Progent offers fast access to the skills of veteran Wi-Fi specialists who can help you to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless access points for optimal signal coverage and throughput.

  • Specialist Microsoft Dynamics GP Migration Summit County Ohio, America 24-7 Professionals Dynamics GP System Migration Akron, OH

  • Hornetsecurity Altaro VM Backup Integration
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    Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to assist you to plan, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.

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  • Microsoft Exchange Server 2010 Migration Consulting
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    Progent can provide expert support for every phase of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project planning, specification of all new software licenses and equipment required, recommended sourcing, system testing at client site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and training for client's IT staff and end users.

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    Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restoration. You can take advantage of Progent's private cloud to eliminate major investments in the acquisition, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of network availability and physical security.

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    Progent has 20 years of experience helping small and medium-size companies to plan, deploy, optimize, manage, and troubleshoot computer networks that support at-home workers.

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  • Open Now Windows Application Management Engineers
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    Progent's Citrix experts can assist your business to design, install, administer, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery.

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  • 24-Hour Network Services Cisco VoIP
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    Progent's Cisco certified networking experts have extensive background assisting Internet Service Providers to architect, implement, manage, tune, and debug fault-tolerant, scalable connectivity solutions suitable for shared public networks.

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  • Windows Server 2022 Windows Admin Center Remote Troubleshooting Windows Server 2022 Virtual Machine Specialists
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  • Progent Phone Numbers
    Contact Progent

    For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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  • Online Support Services Hyper-V 2016 Management
    Hyper-V 2016 Shielded VMs Troubleshooting

    Hyper-V 2016 incorporates key technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.

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