Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Eugene, Oregon companies the services of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and recoverability has become the norm for companies regardless of size, effective deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Exchange, users with BlackBerry handsets have effortless access to Exchange messages as well as to IM-aware applications through Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.
Professional RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to deliver expert assistance to businesses in the Eugene region or throughout the state of Oregon. Progent's experienced online technical support team has helped IT organizations solve network problems and cut support expenses in each state in the country and established a large base of satisfied clients. (See Progent's customer testimonials.)
Progent offers online assistance for a broad selection of technologies related to BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, system design, installation planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software versions, processors and storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.