Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent offers Eugene, Oregon businesses the expertise of BlackBerry-certified experts who can help companies to manage their BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Consulting Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, providing a single platform for handling key jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus messaging servers and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Support

BES Server features a wealth of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in selecting degrees of protection to meet the specific requirements of your company's environment. Progent's BlackBerry certified consultants can help your company to select advanced security features and enable them remotely. Examples of these over-the-air selectable security settings include:

  • Lock down a smartphone
  • Wipe data from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malware

BlackBerry Enterprise Server also offers flexibility in selecting how to keep BlackBerry users from loading or running unsecure or prohibited code. Progent can assist you to choose blocking processes like:

  • List exactly what programs are permitted on the device
  • Prevent external programs from using persistent memory on the device
  • Determine which functions third-party applications can use on the BlackBerry device
  • Limit the types of access third-party programs running on the device can establish
  • Prevent all external programs from being loaded or executed on the device

Progent's Online BlackBerry-premier Support is Fast and Affordable
For businesses in Eugene, Oregon who need quick and economical access to a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned support staff who have delivered network solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to resolve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer professional support in fields including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which management model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to network users, reducing the complexity of creating, deploying, administering, and using company data and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent offers a variety of IT service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving abilities of System Center Operations Manager, a next-generation network and IT management product that tracks the availability, throughput, and security of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT service packages, small organizations can select a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.

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