Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide Eugene, Oregon businesses support from BlackBerry-premier experts who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses often turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Consulting Services for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also streamlines a wide selection of crucial administrative jobs that span from BlackBerry deployment and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can assist you to use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage user and group settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant infrastructure based on VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Professional RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to deliver prompt technical help to businesses in the Eugene area or anywhere in Oregon. Progent's experienced online consulting experts have helped businesses solve network issues and reduce IT service costs in every state in the U.S. and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a broad selection of technologies associated with RIM BlackBerry products such as wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also assist you to troubleshoot a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online help for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by dealing with issues promptly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's ProSight family of managed services are intended to offer organizations who maintain minimal in-house IT support staffs with affordable access to world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, automation of routine management processes, ongoing adoption of new technology, graceful transition from older systems to up-to-date solutions, close alignment of computer technology with business goals, access to seasoned network experts, and freeing up management to concentrate on business issues rather than ever-changing information technology.

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    Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

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    Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that protect a small office from modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources spread across a mix of physical datacenters and public and private clouds.

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    Progent's Cisco certified wireless networking experts offer economical remote and onsite help for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist your business to plan and manage wireless solutions that incorporate indoor and outdoor/industrial Aironet APs.

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    Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who require fast availability of a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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    Progent's Mac experts can promote the creative aspect of Mac environments by offering help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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    SQL Server 2016 introduces significant enhancements in speed, scale, security, high-availability, mobile computing support, plus built-in BI. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.

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    Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to lower capital costs and management overhead. You can configure Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that makes sense for your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.

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    Progent's certified wireless consultants can help businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, density, expandability, security and manageability required for transparent access between wireless and wired networks. Progent offers affordable remote and onsite consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

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    System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.


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