Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Eugene, Oregon companies support from BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs such a calendars, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email as well as to IM-aware applications via Microsoft Office Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Expert BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert assistance to businesses in the Eugene area or anywhere in Oregon. Progent's seasoned remote technical support experts have helped IT organizations solve computer problems and reduce support costs in each state in the United States and built a substantial base of satisfied clients. (See Progent's client testimonials.)

Progent can provide remote consulting support for a wide array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist your business to resolve a broad array of issues associated with synchronization, device detection, email consistency, web access, wireless connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support costs low and, by handling issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which administration model and equipment meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software versions, server hardware and storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Consultant
To contact Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24 Hour IT Consultants Telecommuting Call Desk for Remote Workforce IT Consultants
  • 24 Hour Outsourced IT Support BlackBerry Smartphone Eugene, OR Network Consulting BlackBerry Software Eugene
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    Progent is one of the most expert network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.

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    Progentís IT outsourcing packages offer affordable network consulting for small businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can contain expenses and minimize uncertainties, allowing IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network foundation for your vital business software powered by Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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    Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, secure, fast and able to achieve your company's business goals.

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    Progent's pricing policy is to bill for remote support and on-site visits per minute. As a result, you are invoiced exclusively for received services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no startup charge and asks no monthly commitment for services provided during normal business hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you will not be forced to permit less critical problems to stay unaddressed.

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    Microsoft SQL Server 2016 introduces major improvements in performance, scale, security and compliance, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to help businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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    Dynamics GP/Great Plains allows you to expand and control your company more efficiently by delivering easy availability of strategic data and a fast return on investment. Dynamics GP/Great Plains confers major productivity benefits including its ability to expand the presence of your organization, handle your financials, computerize financial operations, standardize processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to help you reap all the benefits of your Dynamics GP/Great Plains business management system.

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    SharePoint Server Network Engineer

    Progent's Microsoft-certified experts can help you evaluate the business case for implementing SharePoint 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your circumstances, offer configuration and integration services, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint 2007, develop a company-wide security plan that includes portal technology, and provide troubleshooting and Help Desk support.

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    Top Quality Windows Server 2019 PowerShell Technical Support

    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.

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    Specialist High Availability Interoffice Connectivity

    Progentís high availability interoffice connectivity and fault tolerant network connection engineers can help small businesses achieve non-stop Interoffice connectivity via fully redundant networks featuring automatic failover. Progentís CCIE engineers can plan and implement fault tolerant Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical 24x7 interoffice networking.

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    Microsoft Access migration Specialist

    Progent can provide affordable online consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application development, database migration, performance tuning, report design, and maintenance. Progent also offers tailored online classes for Access application development and DBA services.

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    Progentís IT outsourcing packages provide budget-friendly network support for medium-size corporations. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting network support expenses to grow in a more moderate and controlled fashion than is possible by amassing a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network architecture for your critical Windows-powered applications including Windows 2008, Exchange Server, and SQL Server.

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    Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security plan that can include firewall/VPN devices and utilities, managed security and virus defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical help, administration, training, and security expertise.

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    Microsoft Exchange Upgrade Troubleshooting

    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.

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    For enterprise project management assistance, Progent offers access to senior information technology experts with decades of background in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on schedule and within budget.

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    MCSE Expert Certified Configuration Service Database

    Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each client. The discipline of detailing and organizing support activity results in more effective support and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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    24-7 ISSAP Firewall Configure

    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and extensive experience with information security design. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.

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    Consult macOS Remote

    Progent provides national remote help and troubleshooting services for companies who operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the latest edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or moving to iCloud services. Remote network consulting offers optimum leverage for your information technology budget by protecting user productivity and shortening the time charged for network repair services. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most difficult system problems.

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    Windows 2003 Server Remote Consulting

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.

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    IT Consulting wireless VoIP phone integration

    Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for professionals who are on the move within campus, warehouse, retail or other venues where IT management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and optimize numerous components of your Wi-Fi environment such as APs, switches, wireless LAN controllers, and network management software. Progent's certified consultants offer remote and onsite assistance to help you create and administer a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

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  • Microsoft Dynamics GP 2015 App Development Specialists
    Consulting Services Dynamics GP 2015

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to address the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.

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    Azure VHD Consultancy

    Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

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  • Microsoft Office XP Network Installations
    Network Setup Microsoft Office XP

    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you are charged just for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and asks no retainer for support services delivered during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick fixes so you won't be forced to permit minor problems to stay unaddressed.


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