For businesses of all sizes in Eugene Oregon, Progent offers easy, fast, and economical access to CCIE-Certified engineers. Cisco CCIEs are world-class network professionals who earn this elite recognition by completing strenuous testing by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network deployment, troubleshooting, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's in-house staff in identifying problems with Cisco IOS or NX-OS utilities and coming up with workarounds or receiving software updates to fix problems. A Cisco CCIE can pinpoint the cause of computer network difficulties stemming from network appliances or applications.

Progent can provide fast online access to a CCIE specialist so that your company can get high-level assistance for complex network issues that are affecting productivity but are outside the scope of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified network experts can connect to your system via state-of-the-art remote support utilities in order to perform rapid and cost-effective diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide Internet providers, and so their services are not readily available to smaller organizations. Progent is among the few service organizations to make CCIEs accessible to assist small and mid-size businesses. Also, Progent offers fast access to a CCIE by telephone so that you can get timely support for urgent network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for timely assistance with your IT infrastructure, go to online network troubleshooting.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Cisco's large selection of new and vintage infrastructure appliances familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced learning tools to stay at the vanguard of connectivity technology.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is crucial and complicated process. Prompt and properly managed patching optimizes cybersecurity, compliance, availability, and capability. Haphazard patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, needless offline stretches, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as essential for network infrastructure appliances like switches, firewalls, and wireless APs.

Software Update Management Services for Network Appliances

Progent can provide software update management support for network devices from Cisco and other suppliers

Progent has delivered advanced help for Cisco infrastructure products for more than twenty years and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable option for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. To learn about Progent's services for patch management, go to Progent's software update management services.

In order to learn more details concerning Progent's consulting support services for Cisco network technology, select a subject:

Additional Support Expertise Offered by Progent
In addition to Cisco networking, Progent's consultants can provide expertise for a variety of major facets of computer technology, allowing Progent to provide complete IT solutions for companies of all sizes. A few core fields where Progent can deliver high-level expertise include: By providing a convenient centralized resource for network generalists and application experts, Progent can tailor fast, affordable, and thorough IT solutions that fit the specific needs of businesses in Eugene Oregon.



An index of content::

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  • SQL Server Cluster Onsite Technical Support
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    Progentís high availability network consultants provide reliability support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center consulting, and other fault-tolerant operations services to help your small business integrate a non-stop network for mission-critical applications. Progent has the background to design affordable, non-stop networks by utilizing the evolving library of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet connection and efficient network load balancing.

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    Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.

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    Progentís fault tolerant system consultants offer reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, non-stop data center consulting, and other high-availability operations support to show your company integrate a 24x7 network for strategic applications. Progent has the experience to design affordable, high-availability networks by utilizing the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent system load balancing.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in an environment that gives the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization platforms that enable small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.

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    System Center Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables secure self service, and offers a single control mechanism for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help you with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage network environments that span local offices, data centers, and cloud resources.

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    NetDocuments Migration Services

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent offers remote access to NetDocuments consultants who can assist your law firm to plan, configure, administer, optimize, or troubleshoot a document management system environment powered by NetDocs.

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    With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to gain the full benefits of bringing intelligent services to their networks. Cisco's Catalyst switch product line allows you to deploy capabilities that make your IT network highly available to handle real-time requirements, expandable to support growth, safe enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified consultants can help you select and integrate Cisco switches that make sense for your business. Also, Progent's certified security consultants can show you how to create a comprehensive security policy and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

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  • Small Business Computer Specialists
    Largest Small Business Repairing

    Progent provide businesses of any size enterprise-class IT online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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  • Cisco Meraki Cloud Management Integration Meraki Traffic Shaping Online Technical Support
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  • ISA Server Consulting Services
    Professionals ISA Server

    Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security solutions for information systems with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company design and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your network.

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  • Computer Network Providers Cisco Eugene Cisco Technical Support Firm Eugene, OR

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    Progent offers the expertise of BlackBerry-premier experts who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software productively into their information system.

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  • Consultant UNIX, Windows Windows and UNIX Engineers
  • Consultants Fault Tolerant OSPF Configuration Fully Redundant Network Technology Professional
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    If you are an information technology consultant with system support experience, joining Progent and working for our clients will expand your skills through collaboration with Progent's staff of motivated, world-class consultants. Progent's concentration on providing IT expertise and technical help to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and add tangibly to the growth of exciting companies. Also, Progent's virtual office network provides the most advanced technology for off-site support and wireless access to help you to deliver fast solutions when you troubleshoot business-critical problems.

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  • Emergency Microsoft Azure hybrid cloud solutions Professionals
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    Progent can help businesses of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.

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  • Office 365 AD FS Integration Support
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    Office 365 is Microsoft's growing family of productivity apps and cloud services offered on a subscription basis. Office 365 programs and cloud-based services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent can provide quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that seamlessly integrate local and cloud resources.

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  • Microsoft Expert Troubleshooting Exchange Server 2007
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    Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.

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  • 24x7x365 Windows 10 Edge Engineer
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    Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent's consultants include ROI analysis, project management, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing Call Center support services.

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  • Remote Support Services Cisco Eugene Springfield
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  • Emergency Microsoft Exchange 2019 SharePoint Integration Online Consulting
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    Progent can assist you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

  • Exchange 2007 Edge Server IT Services 24/7/365 Exchange Server 2007 IT Consultant
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  • Exchange 2013 Unified messaging Troubleshooting Exchange 2013 Data Loss Prevention Consultant
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  • MCSE Expert Certified SQL Server 2016 IT Services
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    SQL Server 2016 offers significant improvements in speed, scale, data security, uptime, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

  • Exchange Server 2010 Migration Troubleshooting Consultant Exchange Server 2010 Migration
  • Exchange Server 2016 Migration Planning IT Consultant Microsoft Exchange 2016 Upgrade Online Troubleshooting
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  • Network Consultants Services Documentation
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    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to every client. The practice of detailing and organizing service records results in more effective service and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

  • External Security Scan Engineer Wireless Security Inventory Specialists
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  • VMware NSX and SRM Consulting
    VMware vCenter Orchestrator Consultant Services

    VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, configure, test and administer a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    Progent's certified SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and design security into your business practices.

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    Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

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  • Microsoft and Cisco Certified Stealth Penetration Testing Protecting
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    Stealth intrusion testing is a key part of any overall network security plan. Progentís security professionals can perform thorough penetration checks without the awareness of your organization's in-house IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly configured and consistently observed.

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  • 24-7 Engineer Windows Application Management
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    Progent's Citrix consultants can help your business to plan, install, manage, and support a virtualized Windows application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and rapid recovery.

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  • Exchange 2013 Management Remote Support Services
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    Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key IT areas such as manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.

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  • Ubiquiti UniFi Wave 2 WiFi access point Consulting Services
    Ubiquiti UniFi XG Security Gateway Specialist

    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed on multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can help your organization to determine the benefits of UniFi products for your business and assist you to plan, install, administer, and troubleshoot your UniFi solution.

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  • SCCM 2016 Endpoint Protection IT Consulting
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    Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, allows secure self service, and delivers a common control mechanism for managing multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist your organization with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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