For offices of all sizes in Eugene Oregon, Progent can provide easy, quick, and economical contact with Cisco CCIE-Certified network experts. Cisco CCIEs are world-class networking engineers who achieve this prestigious recognition only after rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complex problems associated with network integration, troubleshooting, and configuration. Progent's CCIEs operate directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or receiving software updates to correct problems. A Cisco-qualified CCIE knows how to isolate the source of network problems whether from network appliances or software.

Progent can provide affordable online access to a CCIE specialist so you can get timely assistance for complex network issues that are impacting productivity but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Premier consultants can access your system using advanced remote support tools that allow them to perform rapid and economical diagnosis and remediation of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their help is not readily available to smaller businesses. Progent is among the rare service firms to make CCIEs available to support small and mid-size businesses. In addition, Progent can provide fast contact with a CCIE remotely so you can receive immediate help for complex network problems that are reducing worker efficiency. To find out how to contact a Progent CCIE for timely help with your network, visit online network troubleshooting.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Cisco's large family of new and legacy networking products supported by Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, plus security and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent support company, Progent has privileged access to Cisco's engineering experts and Cisco's latest training resources to stay at the vanguard of connectivity technology.

Software Update Management for Cisco Network Appliances
Patch management is an essential and complicated process. Timely and correctly managed updating maximizes security, compliance, uptime, and capability. Haphazard patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, excessive downtime, or loss of key features. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as vital for network appliances like switches, firewalls, and wireless access points.

Patch Management Services for Network Appliances

Progent offers software update management expertise for infrastructure devices from Cisco and other suppliers

Progent has provided advanced support for Cisco networking appliances for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. To find out about Progent's service programs for software update management, go to Progent's software update management solutions.

To find out more about Progent's online and on-premises support for Cisco technology, choose a topic:

Other Support Services Available from Progent
In addition to Cisco technology, Progent's consulting professionals can provide support for other major facets of computer technology, making it possible for Progent to provide end-to-end business solutions for companies of all sizes. A few key areas where Progent can deliver high-level support are: By offering a convenient one-stop source for IT generalists and specialists, Progent can tailor timely, affordable, and comprehensive information technology solutions that meet the unique needs of companies in Eugene Oregon.



An index of content::

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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    Cisco has developed a full array of routers including routers designed to provide the protection, bandwidth, and reliability required by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

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    Cisco Nexus series switches are intended to provide the speed, expandability, uptime, cloud readiness, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support services to assist your business to plan an optimal network topology, build pilot environments to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security vulnerability assessments, set up proactive monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and set up the advanced zero-downtime features incorporated into Cisco's Nexus switches. Progent's consultants can also assist you to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.

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    Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be used to analyze UNIX networks, MS Windows systems, or mixed-OS networks in which the Linux OS and Windows run side by side. The Nagios monitor allows system managers to track system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these utilities to tune and repair your system.

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    Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.

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    Progent's Cisco-authorized IT engineers can show you how to create an affordable, fault tolerant Internet connection architecture that can deliver non-stop Internet connectivity through a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you apply the latest technology for 24x7 Internet access to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key business processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.

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    Progent is a leader in cost-effectively delivering world-class network help to small companies. Progent's achievement in handling the network support needs of the historically underserved small business sector is the cumulative outcome of major technical and operational innovations that have removed a great deal of the traditional expenses out of administering IT service, added unmatched professional expertise into the IT service system, and significantly accelerated the solution process.

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    Progent's Jabber consultants offer online or on-premises expertise to help businesses of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that go into building a cohesive Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.

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