For businesses of all sizes in Eugene Oregon, Progent can provide easy, quick, and economical contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level network experts who achieve this elite certification by completing rigorous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network deployment, repair, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in analyzing anomalies with IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the cause of computer network difficulties stemming from network appliances or software.

Progent can provide fast online contact with a CCIE expert so that your company has the opportunity to receive timely help for complicated network problems that are affecting business productivity but are beyond the experience of your ordinary network maintenance resources. Progent's CCIE-Premier support professionals can access your system using state-of-the-art remote connectivity utilities that allow them to perform fast and efficient analysis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and consequently their skills are not easily accessible to the general public. Progent is one of the few support organizations that makes CCIEs accessible to assist small and mid-size businesses. Also, Progent offers quick contact with a CCIE by phone so that you can receive immediate help for urgent network issues that are reducing business productivity. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit remote network help.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Progent has one of the biggest groups of Cisco-certified CCIE experts of any independent support firm in the United States. As a result, Progent can provide unbeatable expertise in finding network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Partner and offers professional application support for a broad range of popular applications, Progent can integrate comprehensive IT solutions that optimize the business value of your network.

CCIEs are an excellent value since their deep expertise allows them to resolve the most complex problems quickly. In most scenarios, less seasoned consultants can burn up hours or days wrestling with a problem that an experienced CCIE can solve in just minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple recognized technical certifications such as Microsoft MCSE, and a major network protection credential such as CISA or CISM. This allows Progent to offer complete solutions that address a wide range of IT products without requiring extra costs and interruptions managing multiple specialists.

Software Update Management for Cisco Infrastructure Devices
Patch management is a vital and complex task. Timely and correctly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic performance, unnecessary offline stretches, or unavailability of important functions. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network appliances like routers, firewalls, and Wi-Fi access points.

Patch Management Support for Network Appliances

Progent can provide software update management support for infrastructure appliances from Cisco and other vendors

Progent has delivered advanced help for Cisco infrastructure products for more than two decades and Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. To find out about Progent's services for patch management, check out Progent's software update management solutions.

In order to learn more concerning Progent's online and on-premises support for Cisco network technology, choose a subject:

Additional Support Expertise Offered by Progent
Progent also offers a broad selection of consulting expertise in vital practice areas to assist companies to turn Cisco networking technology into an integrated IT system that delivers strategic advantage. Some of the consulting services offered by Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, security vulnerability scanning, DBA and application expertise, and temporary Chief Information Officer consulting services.

Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By offering an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, inexpensive, and thorough IT solutions that meet the special needs of businesses in Eugene Oregon.



An index of content::

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  • OS X Troubleshooting Specialists
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    Progent provides national remote help and troubleshooting services for companies that run Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft technology. Progent's consultants offer macOS and OS X clients a range of services including desktop support, upgrading to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online IT help offers optimum return for your information technology budget by extending user efficiency and shortening the hours charged for network analysis and repair. Advanced remote access tools and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In most of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security specialists to help with the toughest system issues.

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  • Remote Support Services Microsoft Dynamics GP ERP Dynamics GP/Great Plains Outsourcing

  • Home Based Microsoft Certified Telecommuting Jobs
    Employment Compensation for Telecommuting Microsoft Consultant

    Our compensation structure is built on contribution, so similar to being a freelance contractor, your income is directly driven by your work effort. Certain Progent support staff stress quality of life and elect to consult at an easy pace, utilizing our flexible calendar to pursue personal pursuits like hiking, car racing, skiing, fishing, vacations, or spending private time with family and friends. Others use the chance to make major dollars via lots of effort and long days. Progent fully supports both sides of the spectrum plus everything in the middle.

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    Progent Contact

    For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.

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  • Onsite Technical Support Exchange 2013 Load Balancing
    Exchange 2013 Upgrade Technical Support

    Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact vital facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.

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  • Ubiquiti UniFi XG Security Gateway Consultant Services
    Ubiquiti WiFi access point Consultancy

    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running across multiple sites with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can assist your organization to assess the value of Ubiquiti's UniFi products for your business and assist you to design, install, administer, and troubleshoot your UniFi solution.

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  • Security Consultancy NodeZero Certified Security Penetration Testing Security Consultants NodeZero Certified Cybersecurity Pen Testing
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  • Security Secure Eugene Oregon Top CISSP Cybersecurity Team Lane County Oregon
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  • SharePoint 2019 NGSC Configuration Microsoft Certified Expert SharePoint 2019 Web Parts Technical Consultant

  • Consulting Private Cloud Integration
    Private Cloud Hosting for Virtual Data Centers Consulting

    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that allow small and midsize businesses with multi- platform environments to economize significantly on the costs of capital equipment, system support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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  • Small Business IT Consulting Small Business Small Office Consulting Company
  • Small Business IT Outsourcing Company Certified Microsoft Partner Microsoft Partner Server Consultants
  • Small Business IT Support Firm Windows Server 2016 Eugene Windows Software Consulting Lane County Oregon
  • Small Business Penetration Testing Small Business IT Support Small Business Ransomware Recovery Software Consulting
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  • Small Business WAP561 Support and Help Best Small Business 100 Access Point Computer Consultant
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  • Consultant Hourly Rate Outsourced IT Management Services
    Value Pricing Technology Consultant

    Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you are charged just for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and requires no retainer for support services provided during regular working hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for quick fixes so you won't be tempted to permit minor problems to fester.

  • Supplemental Help Desk Remote Support Microsoft Certified Partner Shared Network Support Help Desk Technology Consulting
  • Support and Integration Microsoft Forefront TMG Threat Management Gateway 2010 Setup and Support
  • Symantec Firewall information Systems Audit Top Ranked Symantec VelociRaptor Network Security Testing
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  • Offsite Employees Infrastructure Support Outsourcing
    Offsite Workforce Network Infrastructure Consulting Services

    Progent can assist small and medium-size companies to plan, configure and troubleshoot the network infrastructure to support teleworkers.

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  • BlackBerry Smartphone Technical Consultant
    BlackBerry Exchange Computer Consulting

    Progent can provide the services of RIM BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient online service delivery model, provides small businesses a cost-effective option for incorporating BlackBerry devices and software productively into their information system.

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  • Engineers Microsoft Teams video conferencing
    Microsoft Teams disaster recovery Engineer

    Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

  • Windows 8.1 Help Desk Engineer Open Now Professionals Microsoft Windows
  • Windows Server 2012R2 Configuration Manager Computer Consultant Windows Server 2012R2 Hyper-V Setup and Support
  • Windows Server 2019 migration Specialist Windows Server 2019 and SCOM Computer Consultant
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  • Network Consultant Network Load Balance
    High Availability Networks Consultant

    Progent's fault tolerant network experts offer non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, 24x7 Internet interface design, 24x7 data center support, and other non-stop networking services to help your organization create a non-stop environment for strategic applications. Progent has the background to develop affordable, 24x7 systems by deploying the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-site network with a completely mirrored Internet interface and intelligent network load balancing.

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