Progent's Ransomware Negotiation Consulting in Eugene
Ransomware Solutions ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complicated exercise that calls for a mix of field experience, technical knowledge and business acumen. It also demands working closely with the cyber-extortion target's IT team and the cyber insurance provider, if there is one. Since the number one priority of the ransomware target is fast recovery, it is vital to deploy recovery teams that operate efficiently, concurrently, and in close communication. Progent has the breadth of IT knowledge and the depth of experts to supplement your network staff and restore your network rapidly and affordably.

Support offered by Progent's ransomware settlement experts include:

  • Determining the type of ransomware involved in the attack
  • making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Budgeting a settlement with the victim and the cyber insurance carrier
  • Establishing a settlement and schedule with the hacker
  • Confirming compliance with anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, reviewing, and operating the hacker's decryptor utility
  • If necessary, contacting the threat actor for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints to arrest the spread of the attack
  • Making replicas of every breached server and endpoint and data store to allow forensics in parallel with recovery
  • Installing anti-virus protection to all clean endpoints
  • Salvaging files from offline restores or uncompromised endpoints
  • Building a clean recovery environment
  • Remapping and reconnecting datastores to reflect precisely their pre-encryption condition
Once the decryption utility has been mastered, Progent can help you to restore physical and virtual devices and software services to their pre-arrack condition. Progent can also assist you to perform comprehensive forensics and create a document to share with the insurance provider. This document identifies cybersecurity vulnerabilities that need to be fixed and suggests actions that should be taken to counter future ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim often attempt to exfiltrate information. Hackers can then require an extra ransom for not divulging this data on the dark web. Unfortunately, there exists no way to be certain that exfiltrated data have been completely erased by the threat actor. Actually, in many cases the TA has little control over where the information ends up. Paying an exfiltration ransom does not free you from the need for seeking the guidance of privacy attorneys, performing an audit on which data were taken, and performing the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP applications. This breadth of expertise gives Progent the ability to salvage and integrate the surviving pieces of your information system following a ransomware assault and reconstruct them quickly into a viable network. Progent has worked with leading cyber insurance carriers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Eugene
To get in touch with Progent about ransomware settlement negotiation guidance in Eugene, phone Progent at 800-462-8800 or go to Contact Progent.



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    Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts offer online and on-premises support services to assist you to maintain and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.

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  • Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a network designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major corporations.

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    Progent delivers the services of Microsoft and Cisco-Certified network support experts to show clients affordable ways to help companies maximize the benefits of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's expert consultants can help you improve your network's e-mail architecture, protection, availability, throughput, and network management.

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    Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and execute an installation of Lync Server that unifies the administration of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and smartphone users. Progent can also assist you to carry out an efficient upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and offer training and ongoing support for Microsoft Lync and other Microsoft technologies.

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