Expanding your remote workforce may have a significant effect on network architecture, security/compliance, and company processes. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Eugene company to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Eugene, Oregon organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote work environment can be especially challenging if you must accommodate a mix of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as modern IT products in virtual office solutions allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for making essential upgrades. Services offered by Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity makes it possible to create a safe connection for authenticated at-home workers to access IT resources located at your company data center or in the cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a remote PC's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online support for integrating routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput as well as security problems. Progent can help you to mitigate these problems by providing services that include Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access methods affect the performance and reliability of connections between at-home workers and the corporate data center. Vital processes may demand redundant Internet connections in case the normal connection fails. Progent offers guidance for identifying Internet service providers, picking appropriate service offerings, and integrating fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Eugene, Oregon organization, call 1-800-993-9400 or visit Contact Progent.