Enlarging your at-home workforce may have a significant effect on IT architecture, security, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Eugene organization to select the right technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Eugene, Oregon organizations to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, data protection solutions, and unified management.

Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed to support a remote work environment can be particularly complex if you must accommodate a combination of personal equipment like desktop computers and notebooks, routers, and Wi-Fi APs from different vendors and with a variety of OS software and firmware levels. Progent's experience providing online help for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for implement necessary updates. Support services offered by Progent to help you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a secure tunnel for authenticated at-home employees to use IT assets located at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a remote PC's desktop. This gives network managers significant control over the digital ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide expert remote support for deploying routers from a range of vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and guests, are commonly utilized by telecommuters to access their Internet router for work. This can cause performance as well as security problems. Progent can assist you to mitigate these problems by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the company data center. Vital processes may demand backup Internet connections in the event the normal connection fails. Progent can provide expertise for selecting ISPs, picking appropriate service offerings, and configuring fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Eugene, Oregon organization, call 1-800-993-9400 or go to Contact Progent.