Fast and Affordable Remote Technical Support for Eugene Oregon Computer Systems
Urgent Online Consulting for Eugene NetworksFor companies in Eugene Oregon, Progent offers online support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified professionals have provided online troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE network specialists to solve challenging infrastructure issues, as well as the services of CISSP-certified cybersecurity consultants to help with advanced security architecture and diagnostic jobs.

Progent's remote support experts offer exceptional value because they possess the practical background and have access to the sophisticated tools required to solve most information system problems quickly. Efficient support lowers direct costs because solutions use up fewer chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your office. Your company benefits even more in indirect costs by reducing or avoiding system outages and related losses due to business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's advanced remote consulting expertise is especially valuable in environments that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing policy for online help is structured to stretch your network support dollar. Progent bills by the minute for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike typical remote service companies, Progent requires no service activation charge or minimum payments. Progent's per-minute granularity and simple policy for pricing save you from situations where speedy. minor repairs somehow end up as substantial invoices. Progent's penchant for dealing with technical issues quickly means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has mastered an array of customized tools and field-tested methodologies which promote the maximum degree of efficiency for remote help and troubleshooting for computer networks of all sizes. Progent provides safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the engineers of Progent's online support team to interface to your network without compromising corporate security.

Progent's powerful service reporting system stores detailed documentation of the support that Progent's clients have received. Progent's team service personnel have access to the history of assistance rendered to every Progent customer by any consultant. This history of anomalies and fixes is structured as an easily searchable support database that enables Progent's online technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and working associations with key vendors including Cisco and Microsoft make available additional extensive technical knowledge bases and allow priority response from vendors' internal support staff so Progent's remote service specialists are able to find the best resolutions in the least time.

Remote services offered by Progent to clients in Eugene Oregon include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of affordable, flat-rate managed services intended to enable small and mid-size organizations to utilize the same best-of-breed technology used by many of the industry's top enterprises. The ProSight suite of network monitoring and management services covers all key aspects of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide centralized management and world-class security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's ability to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT programs. Progent's charges for longer-term development or consulting tasks are set based on the qualifications of the consultants required. Progent's background in these important fields of information technology enables clients to execute critical projects economically and on schedule. Progent's project-based remote consulting solutions include:

  • Call Center Services
    Progent's Call Center support alternatives for businesses with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging issues.

    Progentís Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the top professional services automation tool for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk team of seasoned information technology consultants gives your computer users in Eugene Oregon instant communication with a reliable technical support group with extensive background offering phone help and remote troubleshooting for computer environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center recognition as a significant contributor to business success, and Progent's target is to fix and not just record technical issues.

  • Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Experts staff offers phone-based professional engineering expertise and training in specific business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and education for Microsoft applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read more concerning Progent's consulting, customization, and training offerings, refer to Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers businesses in Eugene Oregon online hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to accommodate your business so that your IT support is proactive rather than reactive. By detecting potential problems before they grow into network outages, system monitoring can ward off disruptive and costly service breakdowns. Progent can also assist with system monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or networks powered by a variety of platforms.
How Your Eugene Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online help with Windows, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or see Contact Progent. For organizations and startups in Eugene Oregon, Progent's phone-based network support engineers are ready to provide expert and economical system help whenever your organization requires it. More than a decade of delivering online tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine remote connectivity tools to solve IT problems rapidly while eliminating the expense and lost time associated with in-person support calls.

Even if your Eugene company deals with a regular independent support technician or employs an in-house IT staff that can handle day-to-day network issues, Progentís Microsoft and Cisco certified consultants can provide a convenient and transparent remote extension of your local resources for situations when your usual IT support personnel either lack the bandwidth or the knowledge to address sudden network crises or particularly complex integration projects.

Details of Progent's Remote Computer Services for Eugene Oregon
Progent's phone support, Internet-based repair, system security expertise, and network administration services offer businesses in Eugene Oregon the greatest leverage for your support budget. Whether you need occasional phone help and remote troubleshooting or full-time Help Desk support and system administration, Progent's professionals can provide your business world class network support while permitting you to avoid the cost and hassle of running a large internal IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT expertise, fine tuned remote support tools, and understanding of corporate IT enable offices to escape the pitfalls of excessive reliance on smaller consulting firms, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the front lines of network service, performing a broad variety of IT tasks for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This means that you get not only world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and on-site visits by the minute. Consequently, you pay exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no service activation fee and asks no retainer for support services delivered during regular business hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to allow minor problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to handle problems that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces little competition. Businesses who work with familiar independent consultants or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting companies to provide 24x7 system tracking services based on MS Operations Manager. MS System Center Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By anticipating potential issues before they cause lost productivity, system monitoring can keep your information network from painful and costly availability disruptions.
How Does Our Company Start Getting Online Technical Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.

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    Stealth penetration checking is an important component of any comprehensive network security strategy. Progentís security professionals can run thorough intrusion checks without the awareness of your company's in-house network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored.

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  • Offsite Managed Data Backup Service IT Services Microsoft DPM 2010 Backup Service Online Support
  • Cisco and Microsoft Certified Expert Engineers Eugene-Lane County
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  • On-site Technical Support Windows Server 2008 Windows 2003 Server Network Consultant
  • Online Help Citrix XenApp Consultants Virtual Application Delivery
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  • Online Support SQL Server 2016 PolyBase SQL Server 2016 Disaster Recovery IT Services
  • Open Now Cisco Outsourcing IT Support Eugene, OR Cisco Consultancy Eugene
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  • OpenBSD Technicians Urgent Sun Solaris Specialists
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  • Part Time Jobs Compensation for Senior Network Engineer Compensation for Cisco Engineer Positions
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  • Photoshop CS5 Training Digidesign Pro Tools Training Professional

  • Windows Server 2012 R2 Hyper-V 3.0 Consulting Services
    Top Ranked Microsoft Hyper-V Server Virtualization Consultancy

    Progent's Microsoft-certified consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your business, perform pilot installations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for smooth operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to monitor and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and validate business continuity procedures that maximize network availability, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

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  • Top Rated Microsoft Exchange 2000 Troubleshooting
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    Progent is one of the most experienced network consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.

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  • SharePoint Server 2010 Integration Support
    SharePoint Server 2010 Consultant

    Progent's Microsoft consultants offer affordable remote technical support and programming services to help you to design, implement, administer, and troubleshoot SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to support and improve teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Cisco offers a full array of routers including appliances designed to deliver the protection, bandwidth, and reliability required by organizations from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

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  • ProSight Virtual Hosting Technology Professional Private Cloud Virtual Datacenter Hosting Consult
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  • Professionals Microsoft Small Business Server Network Engineer Microsoft Small Business Server 2011

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    Midsized Office Computer Consultancy

    Progent provides network support for mid-size companies with 100 to 250 network users. The medium size business or office has typically been an underserved part of the market for IT support services. The overhead and service delivery models of major outside service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose advanced technology and capability are frequently similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support expenses of an SMB while offering the mid-size organization with big-company service from certified, IT experts with background in a wide array of small business technologies. If your mid-sized company or small business is looking for levels of network help appropriate for a medium size organization without budgeting enterprise prices, call Progent.

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    Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.

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  • Office SharePoint Server 2007 Specialist
    SharePoint On-site Technical Support

    Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing Microsoft SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, assist you to set up Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk support.

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    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of all sizes to design, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially challenging problems, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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    Windows Server 2003 Engineer

    Progent's certified Windows Server 2003 consultants can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support offerings include system design, deployment, project management, on-premises and off-site network support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.

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  • 24 Hour Local Government Exchange Consultancy
    Specialists School District Cisco

    Progent has extensive experience providing a full-spectrum of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced online IT support and has delivered network solutions to clients in every state. Remote support saves travel expenses and resolves issues faster than on-premises support.

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  • Azure VHD Consultancy
    Microsoft Azure integration Consultant Services

    Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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  • SMS Server 2003 Migration Consulting Services Systems Management Server Technical Support
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  • SQL Server 2012 Small Business Specialist Eugene Small Business Server Support Microsoft SQL 2008
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  • Security Services SonicWall SonicWall NSA 3650 Firewall Protect
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    Linux Remote Consulting

    Progent provides nationwide urgent technical support and troubleshooting services for companies who run Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows products. Online IT help offers optimum return for your information technology budget by protecting user efficiency and limiting the time charged for computer analysis and repair. Advanced online access tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and expense by going to your location. In most of cases your IT issues can be dealt with by telephone or via a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA premier security specialists to assist you with the most challenging network problems.

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  • Support and Integration Microsoft Help Desk
    Computer Support Help Desk Online Support

    The Help Desk service delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an efficient alternative to reliance on independent consultants by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock availability of emergency help, escalation capability to world-class engineers for handling even the most complex problems, service consistency and reliability, quick follow through overseen by veteran service managers, a selection of convenient mechanisms for initiating service jobs, plus excellent process visibility enabled by ticket updates and accessible through a web portal.

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    wireless controller Network Engineer

    Progent's certified Wi-Fi experts can assist your organization to evaluate the advantages of using Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to support and debug your current wireless environment or help you plan and carry out an efficient transition from earlier generation wireless controllers to modern solutions.

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  • Progent Management Team Computer Consulting Group
    Outsource Progent's Management

    Progent's management team consists of seasoned professionals with years of experience providing computer consulting, technical support, and long-term information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent has assembled a management team that can provide customers with the best service value available anywhere.

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  • Symantec Security Information systems Security Outsourcing Symantec VPN Network Security Auditing
  • System Recovery Microsoft Office Sharepoint Server 2007 Computer Network Providers Content Management Server
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  • Technology Professional Virtual Machine Hosting Private Cloud Hosting for Virtual Data Centers Professional
  • Top Microsoft Exchange Server Migration Professionals Microsoft Exchange 2010 Upgrade Services

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    ASA and PIX Firewall Specialists

    Progent's Cisco-premier CCIE network engineers can help your company to manage your existing PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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  • Urgent Exchange Server 2000 Consulting Upgrading Exchange 2000 Upgrade
  • Urgent Windows 7 Evaluation Consultant Services Microsoft Windows 7 Computer Engineer
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  • VMware Site Recovery Manager Consult VMware Site Recovery Manager and NSX Professionals
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  • Specialist IT Outsourcing Services
    CIO Outsourcing Consulting Services

    Progent is structured to provide comprehensive online support for all major technologies associated with small business IT networks and allows you to outsource a variety of strategic, as-needed support services such as a temporary CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives like office moves orOS upgrades, Cisco-certified experts for designing fast and reliable infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, customize, or troubleshoot business applications.

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  • Windows Server 2008 Security Computer Consultants
    Windows Server 2008 R2 Support

    Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, scalability, and versatility that improve output of local, branch office, and mobile workers. Progent's network professionals can provide affordable online consulting, technical support, and training services to help you to plan, implement, and maintain Windows Server 2008 R2 in order to add significant strategic value to your information system.

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    Microsoft Expert Windows Server 2012 R2 Hyper-V Technical Consultant

    Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance productivity.

  • Windows 7 Evaluation Information Technology Consulting Microsoft Windows 7 Evaluation Online Help
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  • Windows 8.1 Remote Desktop Support services Windows 8.1 Upgrade Services
  • Windows PC Simulation on Mac Professionals Support and Integration Windows Emulation for macOS
  • Windows Server 2000 Migration Microsoft Experts Windows Server 2000 Upgrade Consultant

  • Cisco Remote Access Outsourcing Companies
    Cisco Firewall Network Design Consultant

    Progent's Cisco CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, extensible connectivity environments appropriate for shared public networks.

  • Windows Server 2008 Computer Consulting 24/7/365 Windows Server 2003 Support

  • Microsoft Windows 2000 Engineer
    Windows 2000 Server Computer Engineer

    Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and support services include system design, installation, documentation, local and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.

  • Windows Server 2012 R2 Server Manager Integration Consultants Windows Server 2012 R2 Cloud
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  • Wireless Network Specialists 802.11 Wireless LAN Professional
  • Work from home Cisco Engineering Freelance Jobs Virtual Office Infrastructure Virtual Office Job
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