Fast Online Help for Eugene Oregon IT Networks
Fast Remote Support for Eugene NetworksFor businesses in Eugene Oregon, Progent offers online technical support for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered online troubleshooting to businesses in every state in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to help with challenging infrastructure issues, as well as the assistance of CISSP-certified cybersecurity consultants to handle advanced security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional value due to the fact that they possess the real-world experience and have access to the advanced tools necessary to resolve the majority of information system problems rapidly. Efficient support lowers direct expenses because solutions accumulate minimal billable minutes. Online help also avoids the expense of dispatching an engineer to your location. Your company benefits even more with indirect costs by reducing or eliminating network outages and associated losses due to business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's advanced online consulting expertise is particularly valuable for businesses that depend on public clouds for vital network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an option.

Progent's billing policy for remote support is structured to leverage your network support dollar. Progent bills per minute for telephone-based consulting, so you owe exclusively for the support that you receive. Unlike many remote support companies, Progent imposes no startup surcharge or minimum fees. Progent's one-minute billing unit and simple model for billing do away with scenarios where quick solutions manage to turn into substantial tabs. Progent's skill at disposing of technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined an arsenal of customized technologies and proven methodologies that allow the highest degree of effectiveness for remote consulting and repair for computer systems of any size. Progent offers secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the experts of Progent's online support team to access your environment without breaching corporate security.

Progent's advanced technical support database application maintains comprehensive records describing all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of support delivered to each client by any engineer. This history of issues and responses is structured as a quickly searchable internal database that permits Progent's online support experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's high-level accreditations and working associations with important technology companies such as Cisco and Microsoft open up other extensive support knowledge bases and allow quick access to vendors' in-house engineering staff so Progent's online service experts are able to determine the most efficient resolutions in the least time.

Remote services offered by Progent to customers in Eugene Oregon include:

ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent provides a selection of affordable, fixed-price managed services intended to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the industry's top corporations. The ProSight suite of network monitoring and management services covers all critical facets of modern networking such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup processes and enable non-disruptive backup and fast recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by equipment failures, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application glitches. Managed backup services in the ProSight Data Protection Services family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are best suited for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving information network. In addition to optimizing the protection and reliability of your computer network, Progent's patch management services allow your in-house IT team to concentrate on more strategic initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a secured application and give your password you are asked to verify your identity via a unit that only you possess and that is accessed using a separate network channel. A broad selection of devices can be utilized as this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register multiple validation devices. For more information about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent�s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity appliances like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you�re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with data security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup system that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting experts for contract information technology projects. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of computer technology enables customers to execute critical projects within budget and on time. Progent's project-based online consulting services include:

  • Call Center Services
    Progent's Call Center programs for companies with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle complex issues.

    Progent's Call Center consulting support can support you in building an effective new Help Desk Call Center or improving your established one, evaluating or modifying Help Desk software products to address the particular needs of your corporation, or adding temporary phone support staff to reinforce your internal Help Desk group to handle unusually busy situations like software transitions, major updates, or rolling out new business software.

    Progent's Help Desk Call Center staff of experienced information technology consultants provides your customers in Eugene Oregon instant access to a dependable network service resource with substantial background providing telephone-based help and remote repair service for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk recognition as a major driver of business performance, and Progent's target is to resolve and not simply annotate network issues.

  • Business Applications Services: Training, Custom Development, and Integration
    Progent's Applications Consulting staff offers online advanced engineering expertise and education in specific business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, customization, and education for Microsoft applications including CRM, MS Project, Microsoft 365 Word, and Office Excel. To learn more information about Progent's consulting, customization, and education offerings, visit Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class online and onsite support for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of System Center2, expand or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver companies in Eugene Oregon remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can customize SCOM to accommodate your business so your network support is proactive rather than reactive. By exposing looming problems before they expand into full-scale emergencies, automated monitoring can avoid disruptive and expensive network failures. Progent can also deploy server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft Windows networks, or environments powered by a mix of platforms.
How Your Eugene Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent online support with Windows, macOS and OS X, or Linux environments, go to Progent's Nationwide Online Support, call 1-800-993-9400, or refer to Contact Progent. For companies and startups in Eugene Oregon, Progent's phone-based computer support engineers are ready to deliver effective and economical IT support the instant your company has to have it. More than 15 years of delivering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting skills and to refine remote access technology to fix network problems quickly while eliminating the cost and lost productivity associated with on-premises support calls.

Even if your Eugene company relies on a regular freelance support technician or employs an in-house IT staff that can deal with day-to-day computer problems, Progent's Microsoft certified engineers can still offer a convenient and seamless virtual expansion of your local resources for situations when your usual IT support personnel either don't have the availability or the knowledge to fix unexpected network crises or particularly complex integration projects.

Features of Progent's Remote Computer Services for Eugene Oregon
Progent's online support, Internet-based troubleshooting, system security expertise, and system administration services give companies in Eugene Oregon unparalleled leverage for your support budget. Whether you need one-time phone help and Internet-based network repair or ongoing Help Desk support and network management, Progent's experts can deliver your office enterprise-level network support while permitting you to avoid the cost and administration overhead of carrying a full-service internal IT organization. Highlights of Progent's online help services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, range of IT expertise, fine tuned support tools, and familiarity with enterprise networking enable companies to escape the limitations associated with exclusive dependence on smaller service firms, independent freelance consultants, or limited internal resources.

Progent adds value by offering:

How Does Our Company Begin Receiving Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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  • Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions while working as a network architect, application developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.

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    Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of economical online support services to assist you to maintain your current Microsoft Word solution or assist you to upgrade to a newer version of Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Word, interfacing Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet integration, and online training tailored for individuals or groups.

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    Progent can help small and medium-size organizations to install security defense systems and deliver mitigation services to support at-home workers.

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    Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, develop test systems and rollout plans, integrate Windows Server 2008 with your IT environment and applications, educate your support staff how to run enhanced administration utilities, and deliver continuing consulting and tech support via affordable alternatives such as Help Desk Call Center support and online technical support.

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    Exchange 2003 Specialist

    Progent's Microsoft-certified engineers offer computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting expertise for Exchange Server 2003 include planning, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

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    Progent's Data Center engineers can help you find high availability data centers that match the particular requirements of your business. High availability colocation sites are particularly attractive to small companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a basic degree of fault tolerance is too expensive for typical small companies. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.

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    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and broad knowledge in planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progents consulting support can assist you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the business value of your computer system. Progents consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's Microsoft and Cisco premier computer consultants can provide advanced support for a broad range of technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in . Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-based technology. Progent also offers the help of Cisco CCIE network engineers for complex network problems, as well as the the support of CISA and CISSP-qualified security engineers to assist with complex security design and troubleshooting. Progent has delivered online network support to companies in every state in the United States.

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    Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory, operations control, project management, procurement, sales, supply chain, and advanced analytics. Progent's Dynamics 365 Business Central experts can help your organization to manage your older Dynamics NAV system or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment model.

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    Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent has 20 years of background assisting small and medium-size businesses to design, implement, optimize, administer, and debug computer networks that incorporate remote workers.

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    This page includes current updates on security threats, fixes, and best practices. Call or email Progent if you need assistance securing your network against the latest IT security threats.

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    Progent offers advanced online support to help companies connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that utilize physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.

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  • 24/7/365 Cisco Certified Experts Professionals Unified CM SIP trunk
    Unified Messaging Computer Engineer

    Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the foundation of Cisco's communications and collaboration platform. CUCM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with apps like Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to assist businesses of all sizes to build and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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    Progents Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your workers or clients to connect to, manage, distribute and interact with relevant information, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge theyve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.

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  • Specialist macOS Remote
    Mac Phone-based Professional

    Progent offers national online phone support and troubleshooting services for companies that run Apple Mac networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's experts offer Mac clients a range of services such as desktop support, migration to the most recent edition of OS X from other earlier versions of Mac, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or moving to Apple's iCloud services. Online network consulting offers maximum leverage for your information technology budget by protecting client productivity and limiting the hours charged for computer repair services. Sophisticated online support technology and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of situations your IT issues can be remediated by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist with the most challenging network problems.

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  • Support Outsourcing Double-Take Availability
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    DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize businesses a range of affordable solutions for replicating and recovering business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progents business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company IT systems to create a high state of availability and business continuity capability at a budget-friendly cost.

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    Progents Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software rapidly and reliably to appropriate workers, reduce software costs and stay compliant by understanding usage profiles, improve Windows security by increasing your awareness of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the management capabilities built into Windows. Progents SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and appliance inventory.

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  • Consultants Windows Server 2003
    Microsoft Windows 2003 Onsite Technical Support

    Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 migration, configuration, update, and maintenance offerings include network design, installation, project management, in-person and off-site technical support and repair, Help Desk outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

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  • Technology Professional Security Incident Response
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    GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with any of the security disciplines covered within GIAC certification such as evaluating infrastructure vulnerability, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

  • Windows Server 2008 DirectAccess Technical Support Expert Microsoft Certified Windows Server 2008 DirectAccess Network Engineer
  • Windows Server 2019 Hybrid Configuration Professionals Microsoft Certified Windows Server 2019 Security and Compliance Online Technical Support
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  • Windows Virtual Desktop for Apple Mac Consultant Windows PC Simulation on Apple macOS Technology Consulting
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  • iPad patch management Engineers Patch management services Professional
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