Fast Online Help for Eugene Oregon Networks
Immediate Phone Help for Eugene SystemsFor organizations located in Eugene Oregon, Progent provides online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified engineers to handle challenging infrastructure issues, as well as the assistance of CISA and CISSP-certified security experts to handle advanced security design and troubleshooting issues.

Progent's remote support experts provide excellent value because they have the practical background and have access to the advanced tools required to resolve the majority of network problems rapidly. Efficient support reduces direct costs because solutions accumulate fewer billable consulting minutes. Online support also avoids the cost of sending a consultant to your office. Your organization benefits additionally in indirect costs by minimizing or eliminating network outages and related losses due to business discontinuity, upset clients, idle employees, and de-focused executives. Progent's advanced online technical support know-how is particularly valuable in environments that rely on public clouds for vital infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's billing model for remote support is structured to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you owe exclusively for the support that you actually get. Unlike many remote service companies, Progent requires no startup charge or minimum job duration. Progent's one-minute billing unit and clean model for billing avoid scenarios where speedy. minor fixes somehow end up as large invoices. Progent's penchant for solving problems quickly means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered a set of optimized tools and field-proven processes which promote the highest degree of effectiveness for online help and troubleshooting for information systems of all sizes. Progent provides secure Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's remote service group to connect to your network without violating corporate security.

Progent's sophisticated service reporting application maintains extensive histories describing all service that Progent's customers have received. Progent's staff service personnel have access to the specifics of support rendered to each client by any Progent consultant. This archive of anomalies and resolutions is organized as a conveniently exploitable support database that allows Progent's remote technical experts to share their experiences company-wide to ensure that the value of Progent's support services improves over time. Progent's advanced certifications and close relationships with major industry leaders such as Cisco and Microsoft open up other massive support databases and permit fast response from vendors' internal product engineers so Progent's online consulting specialists are able to come up with the most efficient resolutions promptly.

Online services provided by Progent to customers in Eugene Oregon include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price managed services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the industry's leading corporations. Progent's ProSight line of network monitoring and management services covers all key areas of modern networking including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup system that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for special IT projects. Billing rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants assigned. Progent's experience with these special areas of information technology enables customers to complete critical projects within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Expertise
    Progent's Call Center service options for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Call Center consulting expertise can support you in building an effective new Help Desk Call Center or revamping your current organization, selecting or modifying Help Desk Call Center software to meet the special needs of your business, or providing occasional phone support staff to work with your internal Call Center resources to handle unusually busy situations such as software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk team of veteran information technology experts offers your clients in Eugene Oregon immediate contact with an effective support resource with substantial background providing phone consulting and remote repair service for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's mission is to give the Help Desk recognition as a significant enabler of company efficiency, and Progent's intent is to solve rather than simply report IT issues.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group can supply remote professional engineering support and training in specific application fields such as ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, programming, and training for familiar Microsoft business applications including CRM, MS Office Project, Office 365 Word, and Office 365 Excel. For additional information concerning Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver organizations in Eugene Oregon online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager for your environment so that your computer maintenance is proactive rather than reactive. By spotting potential problems before they expand into full-scale emergencies, proactive monitoring can minimize inconvenient and costly network failures. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or systems that support multiple OS platforms.
How Your Eugene Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent online expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Remote Support, call 1-800-993-9400, or refer to Contact Progent. For offices and startups in Eugene Oregon, Progent's phone-based network support engineers can provide expert and economical system support the instant your business has to have it. Long experience delivering remote tech support has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to fine tune online access technology to solve IT problems quickly while eliminating the expense and lost productivity that comes with in-person support visits.

Even if your Eugene organization deals with a local freelance support technician or maintains a full time organization that can deal with typical network issues, Progentís Microsoft certified consultants are available to offer a convenient and transparent remote extension of your local resources in cases when your usual IT support personnel either don't have the time or the knowledge to resolve unexpected network emergencies or particularly complicated integration problems.

Features of Progent's Remote Computer Support for Eugene Oregon
Progent's phone help, Internet-based repair, network security consulting, and network administration services offer businesses in Eugene Oregon the greatest leverage for your IT investment. Whether you need occasional telephone help and remote troubleshooting or full-time Help Desk support and system management, Progent's professionals can deliver your organization world class IT support while allowing you to avoid the expense and hassle of carrying a large in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, range of technical experience, fine tuned support software, and familiarity with corporate IT enable businesses to avoid the pitfalls of excessive dependence on smaller service organizations, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on industry experience, in the trenches of IT service, performing a broad range of IT tasks for an extensive array of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-premises help per minute. Consequently, you are billed just for received support. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no retainer for support services provided during regular working hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick fixes so you won't be forced to allow simple problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent faces little competition. Businesses who work with familiar freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to provide 24x7 remote tracking services powered by MS Operations Manager. Microsoft System Center Operations Manager allows your computer support to be anticipatory rather than reactive. By revealing possible issues before they cause lost productivity, network monitoring can keep your IT network from painful and costly availability disruptions.
How Does Our Company Start Getting Remote Technical Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.

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    Progentís IT outsourcing services provide affordable computer support for small businesses. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing network service expenses to increase in a more linear and manageable manner than is feasible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system architecture for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Virtual Server Private Cloud Hosting Professionals

    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Cisco VoIP Phones and Unified CM Network Consulting

    Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    Telepresence Specialist

    Progent offers the support of an accredited consultant with expertise deploying technology from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, expand, or maintain a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to help companies of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.

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    Progent is seeking a variety of on-staff workers including solutions-driven MCSEs; network experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data preservation, and server virtualization. Progent is also looking for desktop support technicians, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also hiring veteran managers who can perform efficiently in our dynamic, virtual office model. Progent contracts freelance consultants who have specialized expertise and working background in crucial information technology topics beyond our main technical focus. Our Experts Group hires freelance consultants who can provide consulting and programming services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class help in areas like telecom, web design, EDI, eCommerce, or dbm programming. Freelance contractors certified by us coordinate with Progent's full-time professionals to deliver end-to-end IT services for small and midsize company networks.

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  • Catalyst 3650 Switch Online Troubleshooting
    Integration Services Catalyst 4900 Switch

    Progent's Cisco-certified CCIE consultants can assist you to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from outdated switches to modern models.

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  • Exchange 2007 Edge Server Online Troubleshooting
    Technology Consulting Microsoft Exchange

    Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.

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    VMware VCDX-NV certified Engineers

    VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can produce reports to confirm full service restoration, validate SLAs and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.

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    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create specialized mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more thoroughly, transforming raw information into useful understanding of your company and customers.

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    important features of Dynamics GP/Great Plains accounting include a modular design that lets you buy only the functionality you need, a standards-based foundation based on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all activities, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the capability to integrate information from virtually any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to develop specialized programs. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.

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    Juniper SSG320M Router Auditor

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Outsourcing Android and Dynamics CRM integration

    Progent's seasoned group of network consultants and subject matter specialists have extensive background delivering online and on-premises support for organizations of any size who want to incorporate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent offers the range of know-how to solve technical issues that involve numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent offers affordable online consulting to assist you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle particularly stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network projects on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones and tablets securely and productively.

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    GIAC Security and Compliance Check Consultancy

    GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with any of the security capabilities covered under GIAC accreditation such as auditing network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    Microsoft Technical Consultant 64-bit Server

    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications which you intend to keep plus the new 64-bit versions of applications you wish to install.

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    24-Hour Remote Workforce Video Conferencing Consultant

    Progent can assist small and medium-size companies to set up and troubleshoot video conferencing applications to enable their at-home workers to communicate efficiently with teammates and clients.

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    Progentís IT outsourcing services for small businesses feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, resolving stubborn integration problems, and producing a comprehensive security strategy. Progent can show you how to enhance system reliability and performance with zero-downtime configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for major migrations and can assist with needs assessment, resource identification, bill of materials development, sourcing qualification, purchasing logistics, and full documentation. Progentís IT outsourcing service also includes training for office productivity packages such as Microsoft Office.

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    Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

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    ProSight Email Content Filtering Service Consultant

    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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  • Top Ranked SCDPM 2012 Backup and Recovery On-site Technical Support
    SCDPM 2012 Migration Support Outsourcing

    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of any size to design, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving especially challenging problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.

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  • IT Consulting Double-Take Software
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    DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a variety of affordable solutions for backing up and recovering business-critical workloads including Microsoft Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.

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