Expert Online Troubleshooting for Evansville, Indiana Networks from World-class Consultants
Small companies have typically been underserved by large network support organizations. Some small companies allow themselves to grow overly reliant on freelance consultants or small support organizations who don't have the bandwidth or comprehensive knowledge to react promptly or efficiently to network crises. Still other small companies turn to giant service firms that employ personnel taught to provide standardized solutions to ordinary issues but who do not have the background and versatility to deal with the diversity of configurations and absence of standards typical of small company IT systems.

Progent's time-tested approach to providing low-cost and successful technical service to small businesses has made Progent one of the most respected Microsoft-certified IT service organizations in the country. Progent has delivered remote support to small businesses in every state in the United States (refer to Progent's client testimonials).

For medium-size and enterprise companies, Progent offers co-sourcing services to reinforce the technical skills of your in-house network service staff. This can reduce expenses and minimize technical risks for major projects such as software design and development, disaster recovery planning, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also offer access to accredited consultants to help your company to plan and implement a sensible cloud strategy.

Main Technical Areas Serviced by Progent for Office Networks in Evansville, Indiana
Progent's team of industry certified experts provides assistance for virtually all aspects of network technology found in businesses of any size. Technologies served by Progent in Evansville include:

Support Delivery Alternatives for Evansville, Indiana Businesses
Progent has a variety of alternatives for providing small and midsize companies and local governments with cost-effective computer services for technical support, consulting, hosting services, and network management. Progent's paradigm for providing network support is built on the Help Desk operational structure common to big IT groups. Progent's Help Desk Call Center Service Mechanism ensures fast support, comprehensive activity records, dependable follow-through, and strict cost control for a range of network support delivery options that include remote troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine online assistance for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned service experts can help clients to analyze and fix network problems without the cost or time loss of travel for onsite service visits. The background of Progent's network consultants allows them to resolve most IT problems quickly. For complex problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-based registration process for first-time clients to accommodate urgent situations and Progent bills per minute with zero startup charges or minimums, so you are invoiced only for the support you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Find out additional information about Progent's online computer troubleshooting expertise.

  • Onsite Service
    Progent provides onsite technical support for registered clients in larger cities in the United States. Progent's onsite support personnel can work in conjunction with Progent's remote service engineers to give small and midsize companies the optimal solution: in-person support technicians when you require them as well as the on-line help of Progent's seasoned staff of network consultants, security professionals, and business application programmers. The wait time for on-site support calls is usually less than 24 hours. There is no sign-up or retainer fee for becoming a Progent client for on-premises support. Find out more concerning why to register for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues. For details, refer to Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small companies budget-friendly availability of world-class IT professionals who can deliver help with critical products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, high availability network consulting, virtualization strategies, plus integration, programming and support for business applications including accounting, ERP, reporting, sales automation, and office productivity packages. Progent can provide assistance with one-shot projects such as office moves and massive software migrations, longer term projects like management reporting software development and support, relational database application development and administration support, and web design, on-going services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency response such as data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and MS SQL in order to provide small and midsize companies with higher levels of reliability, protection, and performance than is possible with the class of in-house data center that is realistically affordable for the majority of small and midsize organizations. Because Progent utilizes the same data centers that host the equipment of some of the planet's biggest IT companies, Progent can eliminate the cost of creating and managing the systems required for world-class environmental control, power failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and service packs remain current, security and performance is constantly monitored, and systems are consistently backed up and available for complete and rapid restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for the entirety of a small or midsize organization's servers in a setting that not only provides the highest level of fault-tolerance and expandability but that is also simple for clients to transfer to a different service provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtual server techniques that allow companies with mixed networks to benefit significantly on the expense of hardware, system support, and IT administration while getting world-class availability and an unprecedented level of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered solution, can support the mixed- OS and non- standardized environments common with small businesses, and retains control of the software in the client's possession so that moving to a new virtual system is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide advanced online consulting support to help organizations of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine physical IT assets as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's low-cost ProSight series of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require critical software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with data security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Evansville, Indiana Businesses
Progent's size, breadth and depth of information technology skill, and experience with enterprise network consulting allow small businesses to sidestep the problems associated with over reliance on small support firms or individual consultants.

Working with Progent's Experts allows your small business to:

  • Avoid Over Reliance on Individual Support Consultants
    For network services, small companies often rely heavily on individual engineers. Though freelance support engineers have lower expenses than larger IT service firms and can afford to bill nominally smaller fees, freelancers are occasionally stretched to far to respond quickly to critical network problems. If a freelance consultant is occupied with another client, sick, on travelling, or in class, the lack of replacement personnel may force your business to wait for help during a crisis. As your company grows, system unavailability or difficulties with critical applications become more costly. The dollars you thought you were conserving on an independent consultant can disappear quickly due to lost productivity. Also, when independent consultants encounter unfamiliar technologies, the lack of a big consulting team to count on for advice requires them to learn on the job while your company ends up footing the costs for their continuing training.

  • Have Access to Expertise in Sophisticated IT Solutions
    The majority of smaller service firms or freelance engineers who concentrate on small business IT support may excel at providing routine fixes but don't have the experience to work cost-effectively with complicated network infrastructures that have mixed operating systems, many locations, VoIP implementations, mobile clients, interconnected accounting and operational software, data-driven web sites, and custom business applications. Progent's experience with worldwide enterprises and Progent's extensive team of specialists can be valuable to your business because enterprise networks are by nature complicated, integration issues require thorough understanding of in numerous technical areas, and reaching a high degree of robustness, availability, and protection requires industry-proven best practices.

  • Build a Firm Basis for Seamless Growth
    Small companies often begin with a network implemented on a tight budget. Without a solid architecture, a series of improvised repairs often get thrown on top of a tenuous foundation. As a business grows, stability and scalability issues can undermine the productivity of the business. These networks need thorough assessment, intelligent strategic planning, and in-depth experience to upgrade to an IT infrastructure that will act as the solid foundation to handle current business needs and support downstream expansion.

  • Work with Solution Providers, Not Product Vendors
    Small companies need direction and education to work through an increasingly complex array of technology alternatives available for enabling growth and enhancing productivity. Businesses do not need a network consultant or service firm that attempts to sell them a product. Progent avoids conflicted motives by not selling any products. Progent provides services exclusively. This permits Progent to align technical support services with the real needs of customers. Combining network consulting and product reselling can lead to a situation where the recommended solution is built around a preselected vendor rather than being driven by the true requirements of a customer.

Get in Touch with Progent
In case your Evansville, Indiana business wants to get in touch with Progent to ask about network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Help
For fast online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progent's Network Help Desk Outsourcing Services for PC desktop support are designed especially for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who must operate within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.

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wireless IP phone security Consultants

Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within campus, warehouse, health-care or other venues where management requires user endpoints that provide more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous key pieces of your wireless environment such as wireless access points, routers, wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

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Progent offers rapid online access to Cisco CCIE networking consultants. Progent's CCIE experts can connect to your network using advanced remote support tools to provide quick and affordable troubleshooting and repair of critical network issues.

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Progent's Apple Mac networking consultants can assist you with a broad range of system infrastructure issues such as system architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of planning, integrating, and maintaining a system architecture that is reliable, secure, efficient and supportive of your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also give you access to skilled experts to support Cisco routers and switches.

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Progent's CISM-certified security consultants can show you how to protect your Apple Mac network through expert support offerings including performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific goals of your business network.

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Azure and SQL Server integration Consultancy
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Progent can help you with any phase of Microsoft Azure integration including needs analysis, readiness assessment, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.

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Our compensation model is built on contribution, so similar to working as an independent consultant, your earnings are entirely tied to your generated revenue. Certain Progent consultants focus on lifestyle issues and choose to work at an easy pace, utilizing our flexible calendar to pursue personal pursuits like mountain biking, car racing, skiing, fishing, vacations, or spending free time with family and acquaintances. Others use the opportunity to make major dollars via hard effort and extended hours. Progent completely supports either end of the spectrum and everything in the middle.

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Progent is seeking a range of on-staff workers such as motivated MCSEs; system consultants who have Cisco CCDP or CCIE credentials; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless integration, high-availability environments, disaster recovery planning, data protection, and server virtualization. Progent is also looking for workstation support experts, off-site service professionals, and CISSP or CISA certified security professionals. We are also seeking experienced managers who can perform efficiently in our high-growth, virtual office environment. Progent contracts independent professionals who have proven knowledge and field experience in high-demand information technology topics beyond our primary technical focus. Progent's Experts Team includes freelance consultants who offer consulting and development support for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft platforms such as Linux, Apple OS, or Sun, or offer expert help in areas like telecommunications, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by Progent coordinate with our in-house consultants to deliver end-to-end solutions for small company networks.

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Progent's Microsoft-certified consultants offer remote or onsite support to assist companies of any size to plan, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially challenging issues, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

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Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system solution that addresses availability issues covering a broad range of infrastructure technologies and procedures.

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Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient single source to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Meraki AP Management Network Consultant

Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.

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Progentís team of expert programmers, relational database designers, and program managers can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing relational database designers and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other applications such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to build, enhance, repair, or migrate web applications to utilize the latest advances in web technology.

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If you are a network consultant with technical support experience, teaming with Progent and assisting our customers will enhance your abilities via collaboration with Progent's team of mutually supportive, world-class consulting experts. Progent's focus on providing network expertise and computer help to small and midsize businesses will give you the opportunity to consult closely with decision makers and add tangibly to the success of dynamic organizations. Also, Progent's virtual office network offers the most advanced technology for off-site support and wireless connectivity to allow you to deliver speedy solutions when you take on mission-critical issues.

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Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of cutting-edge enterprise-class applications that can give your company a significant competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Even if your business has a minimal network services group and a modest IT budget, your information system can still feature the same high reliability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent system management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.

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Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small companies with multi- platform environments to economize significantly on the expense of capital investments, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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Nagios and MRTG are powerful, license-free monitoring tools that operate on the Linux OS and can be used to analyze UNIX networks, Windows systems, or multi-OS networks in which the Linux OS and Windows coexist. Nagios allows network managers to monitor system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can assist you to use both these programs to tune and repair your computer network.

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Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and build and validate a DR/BC plan.

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Progent's certified Windows Server 2000 experts can provide computer help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and support services include network planning, installation, project management, local and off-site support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT team and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

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Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

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Progent's certified ISA Server consulting experts have extensive experience developing corporate security solutions for information systems with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your information security requirements without limiting your network.

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Progent offers Windows 2003 Cluster Server consulting to help your company implement zero-downtime server clusters designed to provide 24x7 operation. Clustered Windows servers for zero-downtime networks include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t plan non-stop clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progentís Premier Windows experts make sure that your non-stop clustered servers are configured to optimize the strategic advantage of your information system.

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Consultant for Exchange 2007

Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.

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Engineers for Virtual Machine Hosting
Private Cloud Integration Professionals

Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.

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Progent's team of application experts can provide in-depth consulting, software development, deployment assistance, and webinar training for leading business applications that address key areas including ERP, financials, business reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to save the time and fees associated with travel and on-premises activity without compromising the high quality of consulting services.

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Progentís Microsoft-certified consultants offer small and medium size companies world-class consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is Microsoft's new name for the change management platform formerly known as SMS Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progentís certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager economically for streamlined OS and application installation, security patch administration, application metering, and licensing compliance. Progent's engineers can also help your company to move smoothly from Systems Management Server 2003 to Configuration Manager.

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Progentís Wireless Consulting Services offer a convenient, economical option for companies of any size to deploy, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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Progent's Juniper-certified network engineer can assist your company to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to current releases. Progent's Junos OS engineers can offer expertise with Juniper's premiere network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that incorporate a mix of Juniper's software platforms.

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Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of skill that IT security professionals are expected to learn. It gives executive management the confidence that those who have earned their CISM credential have the experience and capability to provide effective security management and consulting consulting.

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VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.

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Nexus switches are designed to deliver the throughput, scale, uptime, virtualization support, capacity, data protection and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises support expertise to help you to design an efficient switch topology, set up pilot systems to confirm your network design, install and configure Nexus switches, create and enforce effective policies, run security and compliance evaluations, set up proactive monitoring, consolidate network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities available for Nexus products. Progent can also assist your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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Progent's ProSight family of managed IT services are geared to provide organizations who have minimal in-house network administration and support staffs with affordable help from enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include fixed network management expenses, smart automation of common administrative tasks, continual absorption of new information technology, graceful migration from legacy systems to up-to-date solutions, close alignment of information technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business rather than fast-evolving information technology.

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Progent can show you how to plan, deploy, manage, monitor, and repair a viable Wireless LAN architecture, select appropriate hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough wireless system security strategy that is well integrated with the security strategy for your entire business network.

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Progent's UNIX platform support services offer small companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Progent can provide economical remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced help for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom online training for Access application programming and database administration.

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Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution based on the leading shared professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and reporting.

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Fault Tolerant Email Outsourced IT Management Services
Fault Tolerant Email Network Recovery

Progent's Microsoft-certified professionals have more than 10 years of experience delivering email support for companies that range from small businesses to global enterprises. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement remote and mobile email access. Progentís Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can help you configure Outlook Web App (OWA) for popular browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.