Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and health monitors.
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced online IT consulting and has delivered IT support to clients in every state. Remote support saves travel costs and resolves problems faster than on-premises support.
If your office computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, transparent dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center support.
Progent's Check Point Software firewall consultants can show you how to design, deploy, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Progent is organized provide comprehensive remote consulting for all technologies common to today’s small company IT systems and offers a variety of vital, as-needed support services including a temporary Chief Information Officer to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, best-practices project management help for critical initiatives like office relocations oroperating system migrations, connectivity experts for designing high-performance and robust infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, enhance, or troubleshoot mission-critical application programs.
If your business computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence assistance services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Windows Server 2008 represents an important advance in making IT systems more secure and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, staffing, network monitoring, and security engineering expertise.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of critical data, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data.
Progent's consultants have supported Dynamics GP and Great Plains software for almost 20 years and Progent has provided integration, software development, education, and debugging services since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP deployments. Progent can assist you to plan, pilot, and carry out an efficient migration from a a legacy version of GP to the newest release of Microsoft Dynamics GP.
Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or troubleshoot a telepresence solution that preserves your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure engineers who can help companies of all sizes to build and troubleshoot a communications network that provides the speed, dependability, security, and scalability you need to accommodate your video conferencing/telepresence solution.
Progent’s Microsoft-certified consultants can provide small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or customers to access, manage, share and interact with relevant data, files, and applications and to interact with one another. It allows quicker and better decisions, more efficient access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect workers, customers, teams and projects with the data they’ve created in a manner that makes data easy to find, download and apply.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, performance, density, security, and hand-off ability your company needs.
SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and using enterprise data and database applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while enabling increased productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to plan, deploy, configure, and support ISA Server 2006 on your system so your business benefits from a smart and affordable combination of security, productivity, and performance.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can help you design, cost-justify, test, install, customize and manage the any edition of ISA Server 2006 on your information system.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent delivers the services of Microsoft and Cisco-Certified network consulting professionals to show customers economical alternatives to help companies maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide enterprises, Progent's expert engineers can show you how to improve your information system's e-mail infrastructure, protection, reliability, throughput, and IT management.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Progent's consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your business and can help you to design and carry out a deployment of Lync Server that centralizes the administration of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and smartphone users. Progent can in addition help your company to carry out an efficient migration to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide online seminars and ongoing support for Lync Server and other Microsoft products.
Progent’s Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that integrates information and processes throughout your business, communicates easily with other applications, and connects employees, clients and suppliers regardless of time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These improvements affect key IT areas like ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.
The Help Desk service delivery model adopted by Progent's Technical Response Center gives small businesses an affordable option to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 availability of emergency assistance, fast escalation to appropriate experts for solving even the most intractable problems, support consistency and reliability, quick follow through enforced by seasoned service managers, a variety of convenient ways for requesting service jobs, and excellent progress transparency enabled by trouble ticket updates and available through a web portal.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, in the trenches of network support, performing a broad range of technical projects for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This means that you get not just world-class IT skills, but also a consultant with field-tested methods for using computer knowledge to resolve actual IT problems efficiently.
Cisco's network security and remote connection products for small businesses offer a complete range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit best with your business objectives.
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company better support for your information network.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent’s Wireless Consulting Services offer a fast, affordable option for businesses of any size to configure, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Application Publishing with ISA Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these applications available to legitimate remote or mobile users. ISA Server can guard corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can help you plan, install, set up, and support ISA Server 2006 on your network so that your company benefits from a highly functional and economical combination of security, convenience, and speed.
Progent's Jabber consultants offer online or onsite support to assist organizations of any size to plan, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.
Even if your company has a minimal network services group and a modest technology budget, your information network can still feature the same high availability and performance that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the latest system management software for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that spans your on-premises and cloud-based resources and protects any user anywhere with any endpoint device.
Progent can provide onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.
Progent's Wi-Fi site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi network customized for your facilities, providing your business a WLAN that has the coverage, performance, density, QoS, security, and hand-off capability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless network and onsite survey services for validating, optimizing, and debugging an operational wireless LAN.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist organizations of all sizes to plan, implement, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Cisco-Premier network management engineers can help you to use Cisco's network management utilities alongside a selection of powerful third-party applications to create a comprehensive network management strategy to keep your network running reliably, conserve expensive resources, guard your data, revive rapidly from device breakdown or deliberate attacks, and allow you to expand or repurpose network resources intelligently and affordably as your business evolves.