Additional Topics of Interest

Consult Ryuk ransomware recovery
ransomware cleanup and recovery Specialist

Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

CISA Certified Security Expert Service Database Online Support
Technical Consultant Service Database

Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every staff member to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t let go of vital service information.

SMS Server 2003 Upgrade On-site Technical Support
SMS Server Migration IT Consultant

Progent’s Microsoft-certified experts provide small and medium size businesses enterprise-level consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as SMS Server. System Center Configuration Manager offers a range of new features to Microsoft Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for automated operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's engineers can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager.

Microsoft Denali Consulting
24-7 PowerPivot for Excel Remote Support

Progent offers the expertise of Microsoft-certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

Open Now NetDocs ndMail Specialist
NetDocs and Exchange Engineer

NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent offers online access to NetDocuments consultants to assist your law firm to design, configure, administer, tune, or troubleshoot a document management system solution based on NetDocuments.

Cisco Firepower 2000 Series Firewalls Online Consulting
Consulting ASA with Firepower

Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

At Home Workforce Cybersecurity IT Services
At Home Workers Security Remote Consulting

Progent can assist small and mid-size organizations to implement network security defense solutions and provide response expertise to support work-from-home employees.

Technology Consulting Meraki MR66 Access Point
Meraki Wireless Access Point Specialists

Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to assist your organization to plan, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid environments that integrate local and cloud-based resources and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.

Project Management Test Lab Professionals
Professional Network Testing Lab

The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.

24 Hour Windows Server 2008 Hyper-VI Consultant
Windows Server 2008 DirectAccess Remote Troubleshooting

Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, technical support, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.

Consultant Services Exchange admin center
Microsoft 365 mail flow Onsite Technical Support

Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.

Microsoft GP/Great Plains Support and Help
Microsoft Dynamics GP Online Support

Microsoft Dynamics GP/Great Plains can help you expand and control your company more efficiently by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP business management system.

CRISC Certified Risk and Information Systems Control Systems Engineer Engineers
Consulting CRISC Certified Risk and Information Systems Control Architect

Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.