Progent's colocation center IT services are intended for businesses with equipment located at IDCs or data center colo hosting sites and in need of on-demand on-premises service at the colocation site as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of IDC and IDC and colo support services including system architecture evaluation, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and installation of non-stop systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage cluster systems.
Progent's computer outsourcing services for small companies include planning Windows XP, .NET, and BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing chronic IT problems, and producing a comprehensive security plan. Progent can help you maximize system reliability and performance via zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with needs assessment, product identification, bill of materials development, sourcing qualification, purchasing logistics, and full documentation. Progent's IT outsourcing help also features training for office productivity programs such as Microsoft Office XP.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, high availability, easy connectivity for remote and wireless users, time-saving administrative tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or MS Exchange 2013.
Progent's support services for patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
Progent can provide a variety of low-cost remote and on-premises consulting services to assist you to install, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps quickly and affordably.
Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and slates to engineering workstations. An abundance of innovative features, such as touch screen support and iconic live tiles GUI, offer a broad selection of advantages for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and show you how to derive significant business advantage from the operating system's various technical enhancements.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has shown a talent for developing elegant information technology solutions while working as a network architect, programmer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major corporations.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Progent is convinced that a well designed and implemented information system can be a crucial factor for enabling a company's success, and Progent applies this belief in our corporate network infrastructure. Progent has built a fault-tolerant virtual office network that enables Progent's in-house consultants and authorized contractors to offer fast and effective service, cooperate easily on complex projects, and experience professional and personal growth from being part of an exciting company ethos of personal drive and independence.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Reporting is a growing line of real-time reporting utilities designed to work with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern security ecosystem that extends across your on-premises and cloud-based assets and protects all users anywhere with any endpoint device.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end applications that can provide your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous examination and extensive work with network security design. ISSAP security experts possess in-depth knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Solaris family consulting experts provide small and mid-size companies and software developers help with managing and supporting Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise offers you an easy single consulting firm to show you how to create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a one-server solution for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft certified experts provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software quickly and automatically to specified users, lower product costs and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.
Progent can provide quick access to the skills of veteran wireless specialists who can assist you to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and position UniFi Wi-Fi APs for optimal coverage and performance.
Progent is a leader in affordably providing world-class network support to small companies. Progent's achievement in handling the network support needs of the historically underserved small company sector is the combined result of major technical and operational breakthroughs that have eliminated a great deal of the conventional costs out of administering network service, injected unmatched professional expertise into the IT service system, and significantly accelerated the repair process.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for professionals who are on the move within campus, warehouse, retail or other venues where IT management requires portable phones that provide more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and fine tune many key pieces of your wireless environment including wireless access points, switches, wireless LAN controllers, and call management software. Progent's certified consultants offer remote and onsite assistance to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get maximum return on investment.
Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions delivered as economical service packages designed to help you to identify and resolve a an array of IT network issues before they can hurt productivity.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch product line allows you to enable features to make your network infrastructure highly robust to handle time-critical requirements, expandable to facilitate growth, safe enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize network performance. Progent's CCIE certified engineers can help you pick out and deploy Cisco switches that make sense for your business. In addition, Progent's CISSP certified security specialists can help you create a strategic protection policy and configure Cisco switches so they help enforce your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Juniper Networks-authorized network engineer can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that incorporate a combination of Juniper's software platforms.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent faces few competitors. Mid-size companies who utilize trusted freelance consultants or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.
Progent's data center support services are designed for businesses with hardware located at IDCs or data center co-location hosting facilities and in need of on-demand in-person help at the co-location facility plus remote support from Microsoft and Cisco Premier experts. Progent provides a full range of IDC and IDC and colo consulting services such as system topology evaluation, Windows and Linux server integration and support, tech support for server and communications networking, design and deployment of fault tolerant systems, defining and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.