Progent imposes no service activation fee and requires no retainer for support services provided during normal business hours. Progent's small granularity eliminates big invoices for fast repairs so you will not be forced to allow minor problems to fester.
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that protect a small business against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources spread across a mix of physical datacenters and public and private clouds.
Progent is one of the most expert information technology support firms for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to design, integrate, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable remote or onsite support to help companies to migrate efficiently to a modern unified communications environment that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent offers a wide range of cost-effective consulting and support services to assist your company to install, configure, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online technical support for individual machines or laptops or help you to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also provide engineers and technical workers to help your company to plan for and complete an office relocation or merger designed to produce the least possible disruption of your productivity.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information concerning your current AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your company's needs.
If your company has a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISA and CISSP-certified security specialists can assist your entire organization in a wide range of security topics including security administration procedures, security architecture and strategies, access management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISA and CISM stipulate the basic competencies and worldwide standards of knowledge that network security managers are expected to possess. These certification provide executive management the confidence that consultants who have achieved their CISA or CISSP certification have the experience and knowledge to deliver effective security management and consulting services.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every customer. The discipline of detailing and organizing service records allows more efficient service and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.
Progent offers fast access to the skills of veteran Wi-Fi specialists who can assist organizations to determine the value of Ubiquiti UniFi wireless APs for your business and help you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, provision, and position Ubiquiti UniFi wireless access points for optimal signal coverage and performance.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent is among the most expert information technology consulting companies for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and debugging services to help you to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to accommodate your unique office design, construction, and anticipated network traffic.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce network costs and enhance productivity.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
DoubleTake/Carbonite Software publishes a family of products intended to deliver small businesses a range of cost-effective solutions for backing up and restoring vital applications such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small company IT networks to create a high state of availability and business continuity readiness at an affordable cost.
Progent's computer outsourcing services for small companies feature planning Windows XP, Microsoft .NET Server, and BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing stubborn integration issues, and creating a comprehensive security strategy. Progent can show you how to maximize system reliability and performance with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can assist with requirements assessment, resource identification, bill of materials production, sourcing qualification, procurement coordination, and professional documentation. Progent's IT outsourcing help also includes education for office productivity products such as Office XP.
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup environment that reduces your exposure to a ransomware attack and meets your business needs.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to plan, install, manage and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, high-availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can provide cost-effective online support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert support for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access development and database administration.
Medium-size companies can get all the benefits of Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network support experts. Thanks to Progent's affordably priced IT support packages, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent offers a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, security and productivity.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Progent can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment.