Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who provide scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every staff member to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t let go of vital service information.
Progent’s Microsoft-certified experts provide small and medium size businesses enterprise-level consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as SMS Server. System Center Configuration Manager offers a range of new features to Microsoft Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for automated operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's engineers can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager.
Progent offers the expertise of Microsoft-certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent offers online access to NetDocuments consultants to assist your law firm to design, configure, administer, tune, or troubleshoot a document management system solution based on NetDocuments.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to assist your organization to plan, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid environments that integrate local and cloud-based resources and that provide seamless connectivity, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, technical support, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.
Microsoft Dynamics GP/Great Plains can help you expand and control your company more efficiently by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP business management system.
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Progent offers the support of RIM BlackBerry-certified experts who can assist small organizations to design, administer, and repair BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software productively into their information system.
Progent's SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk while keeping critical network projects on schedule.
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common spot for your workers or customers to connect to, organize, share and interact with relevant information, documents, and software and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they’ve created in a way that makes data easy to locate, retrieve and apply.
Progent’s Microsoft consultants offer small and mid-size businesses enterprise-grade consulting support for SMS Server and System Center Configuration Manager, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is the new title for the update management solution previously called SMS Server. Configuration Manager provides a variety of new features to Systems Management Server such as comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified engineers can help you use SMS Server or Configuration Manager 2007 effectively for automated OS and application software installation, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also help your company to move smoothly from SMS Server 2003 to Configuration Manager 2007.
Progent can provide cost-effective online and on-premises support to help companies to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent can provide affordable remote support from IT engineers with expertise in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide consulting support for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can assist your company to deploy, enhance, or troubleshoot backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Medium-size companies can enjoy all the advantages of System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced network support programs, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk support, and remote service. For companies with line-of-business environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Operations Manager to provide medium-size business networks world-class reliability, security and performance.
Progent can assist small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common errors small organizations make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports transmitted by every consultant to each client. The practice of detailing and organizing service records allows more efficient service and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email components to lower capital costs and administrative overhead. You can deploy Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to help your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and on-premises support services to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business migration.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Progent’s Co-managed Call Center service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's roster of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
The CISA accreditation is an important qualification that indicates mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology support, protection of information assets, and disaster recovery planning.
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, performs network health reporting, enables safe self service, and offers a common control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These enhancements affect key facets of IT like manageability, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
important characteristics of Microsoft Dynamics GP accounting include a modular design that lets you buy just the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, advanced reporting services that allow you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the capability to process data from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to help you convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Progent's consultants can provide remote and on-premises consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you design and verify a security environment for your Skype for Business deployment that meets regulatory requirements.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and performance.
Microsoft Expert Exchange 2007 Online Troubleshooting
Progent's Mac networking consultants can assist you with a wide array of network foundation issues such as system architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and fast wireless connectivity. For company networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of planning, integrating, and maintaining a system infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent’s IT outsourcing packages provide affordable computer support for small companies. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can contain expenses and minimize risks, allowing network support expenses to grow in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system architecture for your vital applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent can assist companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment expense. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
For large businesses, Progent can supplement internal network support staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project planning, and world-class service for multiple location network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to help with a campus relocation or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your company needs.
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the forefront of network service, performing a wide range of technical tasks for a large array of customers. Each Progent consultant shares a refined set of individual best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not just expert technical capability, but also a consultant with proven methods for applying technical knowledge to solve real-world IT problems quickly.
Progent's veteran team of IT consultants and application specialists have extensive experience delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can be productive while on the go. Progent offers the range of know-how to resolve technical issues that span numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers affordable online expertise to help you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish strategic network projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets efficiently.
Progent provides several essential types of Help Desk services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers instant access to a dependable support resource with extensive experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to business performance. Progent's target is to fix rather than merely record problems.
E-Mail Guard represents a complete service for defending against spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing continually updated spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outbound email testing to help you repair your email environment and define and enforce company email policy.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent offers nationwide remote help and consulting services for businesses who operate Apple Mac networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a range of IT services including desktop assistance, upgrading to the current version of OS X from legacy versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting offers maximum leverage for your information technology dollar by extending user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your network issues can be remediated over the phone or through a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help you with the most difficult system problems.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified experts can provide a variety of consulting services to assist organizations of any size to install, administer, and troubleshoot networks that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on industry best practices.
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to offer clients affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's expert consultants can help you enhance your network's e-mail architecture, security, reliability, throughput, and IT administration.
Progent provides a variety of network service bundles for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT management product that monitors the reliability, performance, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced IT service packages, small organizations can choose a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent provides nationwide remote technical support and consulting services for companies who run Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft products. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop support, migration to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud services. Remote technical support offers optimum leverage for your information technology budget by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote support tools and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most difficult system problems.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR solution built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Progent offers national remote help and troubleshooting services for companies who operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop assistance, migration to the current version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or moving to iCloud. Online network consulting provides optimum leverage for your information technology dollar by preserving user productivity and limiting the time billed for network repair services. Sophisticated online access tools and skilled technicians and engineers allow Progent to solve the majority of network problems without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of phone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the most challenging network issues.
Progent’s IT outsourcing packages offer economical network support for medium-size companies. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network architecture for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.