Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants offer remote and on-premises support to help you to manage and repair your existing Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and send messages, examine the GAL, copy addresses, sync up calendars, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.
Progent's computer outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, resolving chronic IT problems, and creating a company-wide security plan. Progent can help you maximize network availability and performance via non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for major migrations and can assist with needs assessment, resource inventory, bill of materials development, vendor qualification, procurement coordination, and full documentation. Progent's IT outsourcing help also features training for office productivity packages such as Microsoft Office.
SQL Server 2014 includes major improvements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services that include planning, configuration, administration, troubleshooting, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network service packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks enterprise-class reliability, protection, and productivity.
Progent offers a broad array of affordable support services to help your business to deploy, configure, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online technical support for single computers or laptops or help your business to design and carry out a large-scale migration to new or updated operating system software and applications. Progent can also provide engineers and technicians to help you to prepare for and implement a company move or merger organized to produce the least possible interruption to your business.
Progent's Microsoft certified professionals provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments consultants to help your law firm to plan, deploy, administer, optimize, or troubleshoot a document management system solution based on NetDocs.
SQL Server 2014 includes significant enhancements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services such as system design, deployment, management, remediation, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT expert with hands-on background and extensive experience in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and servicing network environments based on the Microsoft SBS suite of servers and programs.
Progent's certified consultants offer computer support and IT consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, installation, documentation, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent's team of seasoned IT experts can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR system to verify compliance with information assurance standards and government mandates.
Progent can assist you to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows computers into seamless networks with full sharing and workgroup support. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple service makes it possible to offer world class assistance to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for unified management.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and network users, reducing the complexity of creating, integrating, managing, and using company data and database applications on platforms ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft-certified engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit PC desktop computing, plan an efficient upgrade strategy that minimizes operational interruptions, and deliver economical, professional remote support to aid you to configure 64-bit desktop software and applications on your existing computers.
If you are producing UNIX or Linux software in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of high-value expertise without the constant distraction of managing your business network. Through the use of automated server monitoring and by providing remote and on-site assistance when your business needs it, Progent represents an economical solution for maintaining an IT network that provides excellent availability, protection, and performance. Progent's Linux developer support services include full-service information technology outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Help Desk services.
Progent's Standard Help Desk Services provide a complete solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging issues.