Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with popular Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection. MS Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your IT system
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or local support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each staff member to every customer. The practice of detailing and archiving service activity allows more efficient support and eliminates a slew of typical problems such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, implement, administer, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or provide end-to-end project management services to make sure you complete your SCDPM 2016 deployment on schedule and on budget.
Progent's certified SQL Server developers and DBAs offer remote consulting to help organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any facet of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that represents expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo an extensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to assist businesses in the areas of IS audit services, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information resources, and disaster recovery planning.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive information management system.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent can provide online guidance from NetDocuments consultants who can help legal departments and law firms to plan, configure, manage, tune, or debug a document management system (DMS) environment based on NetDocuments.
Progent has over a decade of background configuring, and supporting the core components that make up Microsoft System Center and can assist your organization to plan, install, manage, and fix your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can assist you to upgrade to the latest edition of Microsoft System Center from a previous release or from another datacenter management platform to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Cisco Nexus series switches are engineered to deliver the performance, scale, availability, virtualization support, capacity, security and manageability required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support expertise to help your IT staff to plan an efficient switch topology, set up pilot environments to confirm your network design, deploy Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up advanced monitoring and alert systems, consolidate resources by means of virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Nexus family of switches. Progent's consultants can also assist your business to migrate efficiently from outdated Nexus models or Catalyst switches to current Nexus switches.
System Center 2016 Operations Manager helps to promote consistent performance and maximum availability for key applications by offering centralized, cross-platform tracking of physical and virtual infrastructure installed across on-premises datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite support to assist businesses of all sizes to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, availability, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent is seeking to hire staff-level, results-oriented Microsoft certified consultants with MCSE certification; Cisco accredited system consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or equivalent security credentials; and high-end network design experts with experience in mobile solutions, wireless networking, fault tolerance, business continuity, information protection, and VMware. Progent also is looking for professionals who can join our team of desktop support technicians and off-site troubleshooting experts. In addition, Progent is looking for talented administrators able to perform effectively in our fast-paced, virtual office environment.
Progent's Microsoft-authorized consultants can help you rationalize the economic justification for implementing SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your application, offer setup and deployment expertise, assist you to set up MS SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central location for your employees or customers to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the data they’ve created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent's engineers can deliver a range of consulting services to help organizations of any size to deploy, manage, and support environments that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to design and configure testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects following proven methodologies.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling enhanced productivity by making these applications accessible to authorized remote users. ISA Server 2006 can protect business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to design, deploy, set up, and support ISA Server on your network so that your business benefits from a highly functional and economical balance of security, convenience, and performance.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone help and online secure computer access to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to competent specialists as needed. For urgent problems, the Technical Response Center tries to respond to your request for service within one hour.
Progent's pricing policy is to bill for phone service and on-site help by the minute. As a result, you pay only for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no service activation fee and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to permit simple problems to fester.
Progent provides customized online training for a range of client applications and environments such as Microsoft Office Excel, Word, Access and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training provides the benefits of traditional physical classroom instruction, such as immediate communication between students and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of many workers. Offered to single students or groups of any size, Progent's virtual training permits the trainer to run the seminar from a remote office and the students can be spread throughout a campus or across the country. Virtual instruction utilizes powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific topics or extended in duration and broader in coverage.
Progent's certified Office and Office 365 consultants can help companies of any size to integrate Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that provides fast ROI and promotes better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various releases of Microsoft Office and offers customized online instruction to individuals and teams.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to help your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a combination of Juniper's software platforms.
If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can assist your whole enterprise in a wide range of security topics such as security administration procedures, security architecture and models, access management systems and methodology, software development security, operations security, physical security, communications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the basic competencies and international standards of performance that network security managers are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have the experience and theory to offer effective security support and consulting services.
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the typical errors small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
Windows Server 2008 represents a major advance in making IT systems more secure and available, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, staffing, monitoring, and security engineering expertise.
If your company has a Solaris environment or a mixed-platform network, Progent's CISM and CISSP-premier consultants can help your whole organization in a wide range of security areas such as security administration procedures, security architecture and models, connection control products and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification give IT management the assurance that those who have achieved their CISM or CISSP qualification have the experience and theory to deliver effective security support and engineering services.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot systems and migration plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT personnel how to use new administration tools, and provide ongoing consulting and support via budget-friendly alternatives such as Help Desk service and online technical assistance.
Cisco offers an extensive product line of routers including routers designed to deliver the security, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT service with the responsiveness common to with small companies but which includes professional communications, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office located anywhere in California or any region served by Progent's engineers, Progent can provide a wide range of in-person and remote IT support services and system architecture assistance.
Progent's Linux consulting experts offer small companies and software developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can show you how to design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of any size to design, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent can provide expert online consulting support to help businesses integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that combine local resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Progent's Cisco-certified SIP infrastructure consultants can help your business to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks and offer affordable online or on-premises support to help companies to move efficiently to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent’s Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you are able to purchase only the functions you currently require, with the ability to add clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, configure and administer Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
Progent's certified engineers can provide offsite and onsite support expertise to help your company to administer, support, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, disaster recovery, online connectivity, mobile device management, Wi-Fi network design, and 24x7 system monitoring.
Progent's Cisco certified wireless networking experts can provide affordable remote and onsite help for legacy and current Wave 2 Aironet wireless APs and Progent can assist you to design and manage Wi-Fi solutions that include indoor and outdoor/industrial Aironet access points.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Network monitoring commonly entails tracking a network’s resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system support engineers can help you use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals provide small businesses and programmers assistance with administering and supporting UNIX and Linux networks that coexist with Windows-based technology.
Microsoft Windows Server 2008 is a major advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, technical support, training, staffing, monitoring, and security engineering services.
Progent is one of the most expert information technology consulting firms for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Progent offers economical online consulting services for all editions of Office Access including desktop and browser-based versions and offers expert help for Access application development, database migration, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Access programming and database management.
Technology Consulting Services Exchange 2007 Edge Server
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support staff can fully and easily manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, establishing the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software first developed by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve ROI in application development and testing, upgrading from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server 2005.
Progent's certified consultants can provide remote and on-premises consulting expertise to assist you to administer, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online access, mobile device management, Wi-Fi configuration, and 24x7 network monitoring.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide affordable online support from IT engineers with expertise in a wide array of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and smartphones. Progent can provide expertise for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup solutions for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in a solution that gives the maximum level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Progent’s colocation center support services are designed for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-site help at the collocation site plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full range of data center and IDC and co-location consulting services such as network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server and storage clustering systems.
Progent's Microsoft Premier engineers offer expert consulting for major implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-site Exchange rollouts or updates and can provide local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or on-premises expertise to help businesses to move smoothly to a productive communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Progent's Microsoft-certified consultants can help your company to streamline desktop PC change and update deployment by providing support for management tools such as Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop test systems and rollout strategies, install Windows Server 2008 with your IT environment and applications, educate your support personnel how to run new management utilities, and deliver ongoing consulting and tech support via budget-friendly options such as Contact Center support and online technical support.
Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.