Progent's certified SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your corporate operations.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network support packages, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class availability, security, and performance.
Progent's pricing model is to charge for online service and in-person visits by the minute. As a result, you pay only for delivered support. Progent does not impose a higher rate for off-hours or priority support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for support services delivered during regular working hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to permit simple problems to fester.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments efficiently following leading practices.
Progent can provide economical remote support from consultants skilled in a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to design, upgrade, or maintain backup solutions for a range of environments including on-premises, edge to datacenter, cloud, or hybrid.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and troubleshoot a Wi-Fi LAN customized for your environment, providing you a wireless solution that has the reception, performance, density, QoS, data protection, and hand-off capability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and onsite survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that require critical software patches, or resolving performance problems.
If your company is developing UNIX or Linux software on a network that has Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of strategic expertise without the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable alternative for managing an information system that provides high availability, security, and performance. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring services, and Help Desk outsourcing.
Progent's Citrix experts can help your organization to evaluate the potential business value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and support and streamlining administrative processes.
Progent's consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can also assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the collaborative functions of MS Office programs, and offer webinar training and continuing technical support for Lync and other Microsoft platforms.
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For computer networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your company's business goals.
Progentís Cisco-Premier technology experts provide experienced PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progentís Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Before Progentís MOM-based solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to address network problems before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class availability, security and productivity.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they have a chance to impact your business.
Progent's team of application experts offer in-depth consulting, custom development, integration assistance, and online training for leading business applications covering vital areas including ERP, general accounting, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services online, Progent can assist small businesses anywhere in the United States to eliminate the time and expense associated with travel and on-premises activity without sacrificing the high quality of technical services.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your current SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent offers affordable online consulting to help you to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your information network.
Colocation sites allow businesses to share enterprise-class facilities for housing network hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as choosing and moving to a colo facility, designing network architecture, specifying required equipment, on-site and on-line maintenance, establishing remote network management, and education your IT staff.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
Application Publishing with ISA Server 2006 provides more control over intranet applications while supporting increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 can guard business applications, services, and data across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, deploy, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a highly functional and affordable balance of protection, convenience, and performance.
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training tailored to address your specific requirements. Progent's consultants also can help you build and support a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Progent provides national urgent technical support and troubleshooting services for companies that run environments based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum leverage for your IT budget by extending user productivity and limiting the time billed for computer repair services. Advanced remote access utilities and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security professionals to assist you with the toughest system issues.
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your company is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and virus protection service offering. Progentís certified email protection professionals can show you how to develop an email protection strategy that incorporates anti-spam and virus defense products and policies.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and broad familiarity with designing and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progentís IT services can assist you with designing, installing, managing, and supporting Windows Server systems that increase the business value of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most issues.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, administering, and accessing company data and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent provides national urgent help and troubleshooting services for businesses who operate networks based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides maximum leverage for your IT dollar by extending client productivity and shortening the time billed for network repair services. Advanced online access tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your site. In most of situations your IT issues can be remediated over the phone or via a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to help you with the toughest system issues.
ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, teams and data. SharePoint offers a common spot for your workers or customers to access, organize, share and interact with useful data, documents, and applications and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge theyíve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management of modern security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.
Windows Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT management and support personnel, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
If your company runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can assist your whole organization in a broad array of security areas such as security management practices, security architecture and models, access management products and methodology, software development security, business processes security, physical security, communications, network and web security, and workplace recovery planning. CISM and ISSAP define the basic skills and worldwide standards of performance that network security managers are expected to master. These certification offer executive management the assurance that those who have achieved their CISM or CISSP certification have demonstrated the background and theory to deliver world-class security support and engineering services.
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical data.
Progent's certified database consultants can provide businesses of any size online DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include software installation and configuration, application architecture and coding, management services, replication strategies, storage management, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small support firms who offer minimal documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to each customer. The practice of detailing and archiving support activity allows more effective support and eliminates a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small business design and deploy a configuration of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that need critical software patches, or isolating performance problems.