Additional Topics of Interest

Proxim Tsunami Computer Consultants
Building-to-building Wireless Onsite Technical Support

Progent's wireless consultants can help small organizations plan, select, test, install and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or exceeds wired interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless connectivity solutions that align best your business requirements.

24-7 Services Documentation Remote Consulting
Tracking Service Costs Online Troubleshooting

Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every staff member to every customer. The discipline of documenting and organizing service activity allows more efficient support and eliminates a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.

Virtual Machine Hosting Specialists
Virtual Machine Hosting Professionals

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that gives the maximum level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small companies with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

Lync Server 2013 and Cisco UC Technology Professional
Microsoft Lync 2013 IT Services

Progent's Microsoft consultants can help your company to assess the benefits of Lync Server for your environment and can assist you to plan and execute an installation of Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing functions of Microsoft Office programs, and provide training and continuing technical support for Lync Server and other Microsoft technologies.

Consulting Hourly Price Small Business Computer Consulting Group
Consultant Rates Information Technology Management

Progent's pricing model is to bill for online service and on-premises help by the minute. As a result, you are invoiced just for delivered support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup fee and requires no retainer for services provided during regular working hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick solutions so you will not be tempted to allow less critical problems to stay unaddressed.

Windows PC Simulation on Apple macOS Professional
Windows PC Simulation on Apple macOS Onsite Technical Support

For companies with a combination of Mac and Microsoft Windows desktops, there exist two basic solutions for running Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Windows applications and access network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you can run Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these products for running Microsoft Windows applications on your Macs and can also assist your business to evaluate and configure third-party products for Microsoft Windows PC simulation.

Emergency WLAN controller Consulting Services
5500 Wireless Controller Integration

Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.

Cisco Catalyst 6500 Switch Consultant
Configuration Catalyst 9000 Switch

With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to enable features that make your network infrastructure sufficiently available to handle real-time requirements, scalable to support growth, safe enough to protect restricted data, and capable of differentiating and controlling all traffic to optimize network performance. Progent's Cisco certified consultants can help you pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISA certified security consultants can help you create a comprehensive security plan and configure Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

Ransomware Security Monitoring Online Support Services
24-Hour NotPetya ransomware protection and recovery Specialist

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology by SentinelOne to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new threats.

SCVMM 2016 and SCOM Troubleshooting
SCVMM 2016 Storage QoS Online Technical Support

Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management tools and is designed to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of VMM, design workflows for building and deploying virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals can provide advanced Hyper-V consulting and VMware ESXi support.

Consultants macOS Troubleshooting
Immediate Consultant Services Mac Configuration

Progent provides nationwide online help and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's experts offer macOS and OS X clients a range of services including desktop support, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote IT help offers maximum leverage for your information technology budget by extending client efficiency and shortening the hours charged for network repair services. Advanced remote support tools and experienced technicians and engineers allow Progent to solve the majority of IT problems without squandering time and expense by going to your site. In most of situations your network problems can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to help you with the toughest system problems.

Cisco RADIUS Security Professionals
Cisco Virtual Private Network Technology Consulting

Cisco's security and offsite access products for small organizations represent a comprehensive range of manageable security solutions to help safeguard your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align most closely with your business objectives.

Online Support Android and Dynamics CRM integration
Remote Consulting Android and Barracuda integration

Progent's seasoned team of network consultants and application experts have extensive background providing remote and onsite support for businesses of any size who need to integrate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent has the range of know-how to resolve technical problems that span multiple vendors and that represent a combination of older and up-to-date technology. Progent provides affordable remote technical support to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and operate Android phones and tablets securely and productively.