Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's certified security staff can help you secure your Apple Mac network through professional support offerings including performing security tests, clean up after virus and worm attacks, setting up firewalls, implementing secure remote and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.
MS Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution featuring enhanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill necessary to realize all the benefits of Office Communications Server throughout your entire organization.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the foundation of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with apps like Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and onsite support to help businesses of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Network monitoring commonly involves tracking a networkís resource usage to help uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network integration engineers can help you take advantage of both these tools to tune and repair your network. Progent's Linux support services provide small businesses and developers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent can help your business to design and execute a smooth migration from a Solaris-powered IT environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to preserve your information and minimize business disruption by designing an effective transition strategy that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, transition planning and testing, Exchange migration services, information and application software porting, and processor and storage transition and economization.
E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and virus defense services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware type, or data center location.
Progent's certified failover clustering consultants can help companies of all sizes to assess the advantages of adopting Microsoft Windows Server 2012 clustering to create a powerful high-availability/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and help you to centralize the management of failover clusters.
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These enhancements affect key areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Progent offers cost-effective online and onsite support to help companies of any size to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to configure, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's ProSight Virtual hosting services provide small businesses a range of benefits such as lower capital expenditures, savings on operational expense, better management focus, enterprise-class security, enhanced availability, and business continuity.
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that need network service with the flexibility common to with small organizations but which offers effective communications, complete documentation, and adherence to corporate IT standards. If your enterprise has a sales office located anywhere in California or any area served by Progent's engineers, Progent can provide a wide range of in-person and remote network consulting services and network architecture assistance.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of any size to design, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's pricing model is to bill for remote support and in-person visits by the minute. As a result, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services provided during regular working hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for quick fixes so you will not be forced to allow minor problems to fester.
Progent's UNIX family consulting services offer small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise provides you with an easy single source to help you build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent can deliver a wide range of cost-effective support services to assist you to deploy, integrate, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for individual computers or laptops or work with you to plan and implement a company-wide rollout of new or revised OS software and business applications. Progent can also supply engineers and technical workers to help you to plan for and implement an office move or merger designed to produce the least possible disruption of your business.
Progent's ProSight portfolio of managed services are intended to offer organizations who maintain small in-house IT administration and support teams with low-cost access to enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed services include predictable network maintenance costs, automation of routine management tasks, continual adoption of the latest information technology, graceful transition from legacy technology to current solutions, improved fit between information technology with business goals, access to seasoned network consultants, and allowing management to focus on business issues instead of ever-changing computer technology.
Progent can provide the support of an accredited consultant with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants who can help businesses of all sizes to create and troubleshoot a network that delivers the performance, reliability, security, and scalability you need to support your video conferencing/telepresence environment.
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Progent is a leading innovator in economically providing world-class IT help to small companies. Progent's success in handling the IT support needs of the chronically underserviced small company sector is the combined result of key technical and operational innovations that have eliminated a great deal of the conventional costs out of managing network support, injected unmatched technical expertise into the support mechanism, and dramatically streamlined the solution cycle.
SQL Server 2008 delivers indispensable, standardized tools to IT experts and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise information and database applications in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Our compensation structure is built on revenue sharing, so just like being a freelance consultant, your earnings are directly tied to your generated revenue. Certain of our consultants stress quality of life and choose to work at an easy pace, utilizing our self-determined calendar to follow individual enthusiasms like hiking, car racing, snow boarding, fishing, vacations, or sharing private time with family and acquaintances. Other consultants use the opportunity to make major bucks via hard work and long hours. Progent completely encourages either end of the spectrum and everything in between.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable and more secure Active Directory environment. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned structure. These improvements favorably impact key areas including manageability, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Exchange Server 2013.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
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Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific company needs. Progentís Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for secure, company-wide information sharing plus interfacing with CRM packages.
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to plan, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for resolving particularly challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Progent's Cisco CCIE wireless network experts can provide remote or onsite integration and debugging support to assist your organization to plan, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless access points to accommodate your unique workplace layout, building structure, and expected workloads.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN technology. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN devices and utilities, outsourced security and virus protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network help, administration, training, and security expertise.
Progent's Meraki wireless AP experts offer remote and on-premises support to assist organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that provides identical access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent can show you how to plan, configure, manage, monitor, and troubleshoot a viable Wireless network infrastructure, select appropriate components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11x system security plan that is well aligned with the security strategy for your entire corporate network.
If your business operates a Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a wide range of security topics such as security management practices, security design and strategies, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic skills and worldwide standards of knowledge that information security managers are required to master. These certification provide IT management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver effective security management and engineering help.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.
In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training classes tailored to address your particular needs. Progent's consultants also can show you how to build and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications that you intend to keep as well as the latest 64-bit versions of applications you plan to run.
Progentís staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional background, in the trenches of IT service, performing a wide variety of IT projects for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This guarantees that you get not just world-class IT help, but also a consultant with proven methods for applying computer knowledge to fix real-world IT problems efficiently.
If your company network combines Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows integration assistance offerings include network infrastructure configuration and service, support for Windows services for UNIX, online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent delivered a wireless networking environment that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better bandwidth and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to local interference.
Progent can help you plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11ac wireless system security strategy that is well aligned with the security strategy for your entire business network.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
If you are a network engineer with technical support expertise, teaming with Progent and working for Progent's customers will enhance your abilities through interaction with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering network consulting and technical support to small companies will offer you the opportunity to work closely with decision makers and contribute tangibly to the growth of dynamic companies. Also, Our virtual office environment provides the most advanced technology for off-site support and wireless connectivity to allow you to come up with fast fixes when you take on business-critical issues.
Configuration Manager automates application and device deployment across multiple sites, streamlines compliance settings control, inventories network assets, protects against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a common point of control for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, education, and debugging services since the platform's debut. Progent can provide advanced expertise for upgrading out of date Dynamics GP deployments. Progent can help you to plan, test, and implement a cost-effective migration from a a legacy release to the latest edition of Dynamics GP.
Progent's team of application experts offer in-depth consulting, custom programming, integration help, and online training for leading business applications covering key areas including ERP, general accounting, management reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting services remotely, Progent can assist small businesses anywhere in the United States to save the time and fees associated with travel and on-premises visits without sacrificing the high quality of technical support.
Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a single-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
For businesses with a combination of Mac and Microsoft Windows desktops, there are two popular solutions for running Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a remote Microsoft Windows-based PC to use Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac system so that you are able to run Microsoft Windows software directly. Progent's Mac technology consultants can assist your business to manage these solutions for running Windows applications on your Apple Macs and can in addition help your organization to evaluate and install third-party products for Windows platform emulation.
Progentís Technical Response Center (TRC) provides affordable national after-hours online troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone support and online secure network access to isolate and resolve technical problems rapidly and economically.
Progent's Microsoft-certified consultants can provide affordable online and on-premises help to carry out your upgrade to Exchange 2010, generate comprehensive documentation of your new messaging system, educate your network support staff and users to get them up to speed quickly on Exchange Server 2010, and provide ongoing management services and technical help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
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Progent can provide the affordable support of remote Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Services available from Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service plan. Provisioning can include enhancing existing routers and deploying additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
Progent's Microsoft authorized experts offer three ways to help medium-size and large companies create a cost-effective and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies sift through the various high-quality Help Desk software packages available and determine what products may be excessively expensive, lack critical capabilities, or align poorly with your company's corporate culture. Progent also provides short-term staffing for organizations who want to reinforce their internal Help Desk team for special projects or to fill in for absent or indisposed workers.
Progent can provide the expertise of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online support model, provides small businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital expenditures, reductions in operational expense, improved executive focus, world-class security, enhanced availability, and business continuity.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft certified network support professionals. With Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize business networks enterprise-class availability, security and performance.
Network monitoring typically entails observing a networkís resource usage to help identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can help you use both these tools to tune and troubleshoot your network. Progent's UNIX consulting services offer small companies and programmers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
Progentís Technical Response Center offers national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online direct network access to troubleshoot and repair network problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate experts as needed. For critical problems, the TRC tries to respond to your request for support within one hour.
Progent is looking for a range of on-staff workers such as motivated MCSEs; system consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and VMware technology. We are also looking for workstation support experts, remote troubleshooting specialists, and CISSP or CISM certified security professionals. Progent is also seeking experienced managers able to perform effectively in our dynamic, virtual office model. Progent works with independent consultants with specialized knowledge and working background in important information technology areas beyond our primary service focus. Progent's Experts Group includes independent consultants who can provide advice and development services for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer world-class skills in areas such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance contractors premier by us coordinate with our full-time professionals to deliver comprehensive solutions for small and midsize business networks.
Progentís Technical Response Center provides national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers offer phone help and online direct computer access to troubleshoot and resolve network problems quickly and economically. The scope of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to qualified experts as needed.
Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation sent by each staff member to every client. The practice of documenting and organizing support records results in more efficient support and eliminates a variety of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor flexibility.
Even if your company has a small computer services group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent system management software for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your vital business applications and servers up and running.
Windows Server Essentials is an affordable, entry-level operating system that enables small businesses to transition from the older physical in-house datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent offers full-service project management so you can design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, technical support, and training.