Additional Topics of Interest

Microsoft Office 2000 Online Help
Microsoft Office 2000 Migration

Progent's computer outsourcing support offerings for small companies include designing Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, resolving stubborn IT problems, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance with non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also offers special project assistance for major upgrades and can assist with requirements assessment, product identification, BOM production, sourcing qualification, purchasing logistics, and professional documentation. Progent's IT outsourcing service also includes training for office productivity programs such as Office XP.

Solaris Online Computer Network Consulting company
Consult Solaris Remote

Progent offers nationwide online technical support and troubleshooting services for businesses who operate Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Remote IT help offers optimum return for your information technology dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your network problems can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the most challenging network problems.

Integrated Services Routers On-site Technical Support
ASR 9000 Router Computer Engineer

Cisco has developed a full array of routers that includes appliances designed to deliver the security, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

Cisco and Microsoft Remote Support High Availability Networks
Specialist Fault Tolerant Internet Connection

Progent's high availability network experts provide non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice access, non-stop Internet connection design, fault-tolerant data center services, and other fault-tolerant networking support to help your company integrate a 24x7 network for strategic applications. Progent possesses the background to develop economical, 24x7 systems by utilizing the evolving library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet connection and intelligent system load balancing.

iPhone and Windows Server integration Consultant Services
Specialist iPhone ActiveSync

Progent offers cost-effective online consulting to help your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT system.

ProSight Reporting Remote Network Infrastructure Management Online Support
ProSight Reporting Auvik Network Managemrnt Technical Consultant

ProSight Reporting is a growing suite of real-time reporting utilities designed to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Horizon3.ai NodeZero Penetration Testing Technology Consulting
Horizon3.ai NodeZero Certified PEN Testing Network Consulting

Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are properly set up and effective.

Microsoft System Center Operations Manager Consultant
Application Monitoring Onsite Technical Support

Remote 24x7 network monitoring, proactive alarms, and periodic reports are vital to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a degree of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services created to assist your company to identify and fix a an array of network issues before they can disrupt your business.

SMS Migration Computer Engineer
Microsoft Experts SMS Server 2003 Upgrade Remote Troubleshooting

Progent's Microsoft consultants provide small and medium size companies enterprise-level consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is the new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to SMS Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's certified consulting professionals can show you how to use SMS or Configuration Manager economically for automated operating system and application software deployment, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist you to move smoothly from SMS Server to Configuration Manager.

24x7x365 VirtualPC for macOS Support and Setup
Windows Applications on macOS Outsourcing

For businesses that have a combination of Mac and Windows desktops, there are two popular alternatives for using Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Windows-powered computer to run Windows software and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your company to maintain these products for running Windows software on your Apple Macs and can in addition assist your business to assess and install other products for Windows PC emulation.

Setup and Support NinjaOne Automated Server Inventory
NinjaOne Automated Server Inventory Technical Support Services

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets.

Printer firmware patch management Consultants
VoIP phones patch management Specialist

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ransomware cryptoworm recovery Consulting Services
Ryuk ransomware hot line Consult

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800