Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and debugging all versions of Project Server and can deliver a wide variety of affordable remote support services based on industry best practices to assist businesses of any size to receive all the advantages of this leading platform. Support services available from Progent include solution design, software configuration and migration, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's fault tolerant system consultants offer reliability support, disaster recovery services, network load balancing, non-stop interoffice access, non-stop Internet interface design, high-availability data center consulting, and other fault-tolerant networking support to help your small business integrate a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, 24x7 systems by utilizing the evolving library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a completely mirrored Internet connection and intelligent system load balancing.
Progent offers fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle software developer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network telephony. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants offer remote and on-premises support services to help your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
If your organization does not need emergency online help but expects to need technical services with your information system soon, you can conserve time and money and guarantee that the right expertise will be ready when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to email@example.com.
Progent's Citrix experts can assist you to plan, install, manage, and troubleshoot a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and support a remote datacenter that offers high availability, advanced security, and fast recovery.
Progent wants to find staff-level, results-driven Microsoft accredited consultants with MCSE certification; Cisco accredited network consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or equivalent security certification; and high-end network design consultants with a background in mobile access, wireless connectivity, high uptime, disaster recovery, information preservation, and VMware. Progent also is hiring professionals to join our staff of desktop support specialists and remote support experts. Also, Progent is seeking experienced managers able to perform effectively in our fast-paced, virtual office culture.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
If your business runs a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your whole organization in a broad range of security areas including security administration practices, security design and models, connection control products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of knowledge that network security managers are expected to possess. These certification provide IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver effective security management and consulting services.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites that are up to 300km apart from each other. Progent's roster of veteran network experts can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your DR solution to show compliance with industry standards and regulatory requirements.
Specialists Microsoft Exchange Server 2010 Migration
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of network experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recover planning experts. Progent can also help your business to design and carry out a move to the Flexential facility with services like designing solution configuration, specifying hardware, system setup and testing, debugging, streamlining online network management, and training your network support team.
Progent offers enterprise clients the services of a certified NetApp consultant for remote or on-premises support for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably based on best practices.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Exchange Server 2013.
Professionals Microsoft Exchange Server 2010 Migration
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Progent offers the support of a veteran consultant with extensive experience installing, maintaining, and upgrading video conferencing systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network support group, your ISP, and your video conferencing platform vendor to help your organization maximize the business value of your telepresence ecosystem.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical errors small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent's high availability interoffice connectivity and 24x7 system connection professionals can help small companies create non-stop Interoffice connectivity by means of redundant system architectures with transparent failover. Progent's CCIE engineers can design and implement high-availability Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart. Progent's roster of seasoned network consultants can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your DR solution to verify compliance with information assurance standards and government requirements.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools by SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2K Servers and can simplify network administration, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
24x7x365 Microsoft Exchange Server 2010 Upgrade Consult
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall and VPN utilities and appliances powered by Check Point Software's technology to offer an affordable and efficient security solution for your business network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a central stop for continuing network support, maintenance, education, and consulting services.
For large organizations, Progent can supplement in-house network support groups by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a transparent nearby supplement of corporate network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a site relocation or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.
Progent's Cisco certified networking consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common point of control for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Microsoft Dynamics GP/Great Plains allows you to grow and manage your company better by offering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the presence of your organization, manage your accounting, automate financial processes, unify procedures throughout your business, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can help you set up and manage a robust, secure server and network foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you derive the full benefits of your Dynamics GP software.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for law practices. Progent can provide remote access to NetDocuments experts who can assist legal departments and law firms to design, deploy, administer, tune, or debug a document management system environment based on NetDocuments.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to design, integrate, operate and troubleshoot a BDR solution built on Barracuda technology.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent is organized provide comprehensive remote support for all technical areas associated with small company IT networks and allows you to outsource an array of vital, as-needed services including a part-time CIO to provide advanced IT design and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical initiatives like site moves oroperating system migrations, Cisco-certified experts for designing fast and robust network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, customize, or troubleshoot business applications.
Progent is a leader in affordably providing enterprise-class IT help to small businesses. Progent's achievement in addressing the IT support requirements of the historically underserved small company market is the combined outcome of key technical and process innovations that have eliminated much of the conventional expenses out of administering IT support, injected unprecedented professional expertise into the IT service mechanism, and dramatically streamlined the solution cycle.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a one-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can help your company to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's Citrix-authorized consultants can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your existing Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's Co-managed Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Microsoft Experts Professional Exchange Server Migration
Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices installed throughout multiple venues with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran wireless professionals who can help you to assess the value of UniFi products for your business and assist you to plan, install, administer, and troubleshoot your UniFi solution.
Progent's Citrix-accredited engineers can help you to evaluate the business benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current Citrix technology deployment and show you how to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure that you avoid the typical errors small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT team and users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Remote server management cards give network administrators complete control over a server without the requirement for a personal presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical support. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
For medium-size businesses looking for IT consulting services, Progent offers an array of options including local service, on-line support, off-site Call Center, 24x7 support with automatic network monitoring, emergency staffing, business relocation support, software programming, and professional consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers professional in-person support for solving technical problems rapidly and economically.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Even if your business has a minimal network services staff and a modest technology budget, your information system can still have the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT consultants, the latest network management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital business applications and servers operating.
If your business computer system combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, superior performance, and tight security. Progent's Solaris and Windows integration assistance services include IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center services.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each staff member to every client. The practice of detailing and organizing service activity allows more effective service and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Progent can provide the support of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and security consultants to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware protection for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, manage, and repair an enterprise-wide backup/restore system built around SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management support to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, managing and troubleshooting sophisticated information technology applications powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including filtering, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent's engineers can provide a range of technical services to assist organizations of any size to install, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project managers can assist to create testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on leading practices.
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its modular design you are able to license only the capability you currently require, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting experts can show you how to install, configure and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an older version.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages created to assist your company to detect and resolve a most IT network issues before they can disrupt productivity.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
Cisco has designed an extensive product line of routers including appliances designed to deliver the protection, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and versatility that improve output of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and training services to help your company to design, implement, and maintain Windows Server 2008 R2 in order to add significant business value to your information system.