Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to meet your specific needs. Progent's experts also can help you build and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Progent is among the most experienced IT consulting companies for designing email systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 support.
Progent offers small organizations a pair of low-cost security evaluation scanning packages that provide, for a set price, remotely administered inventory scans of your network security profile which are evaluated by expert security specialists who assess the results of the scan, present unbiased evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security inventory scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-class assessments of your IT network's exposure to attack.
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal in-house IT administration and support staffs with low-cost access to enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of routine administrative processes, ongoing absorption of the latest information technology, graceful transition from older technology to current solutions, improved fit between computer technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can create cost-effective security systems that protect a small business from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients sharing network resources spread over a mix of physical sites and various clouds.
Progent's Help Desk outsourcing and co-sourcing service programs allow organizations to cut costs, enhance output, and adapt rapidly to sudden changes in business environments.
Progent offers the services of BlackBerry-certified professionals who can assist small organizations to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient online support model, offers small and mid-size businesses an efficient option for integrating BlackBerry devices and software productively into their IT system.
Progent's Power BI experts can help you to plan, install, manage, update or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Power BI visualizations. Progent can assist you implement and manage an on-premises, cloud based, or hybrid environment for Power BI.
Progent's Experts Group provides support in key technologies including Macintosh integration and applications; Support for Linux-powered, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application support; CIO, management information analyst, and project logistics services; Custom applications development and deployment; Web, electronic business, EDI, and customer portal development and integration; DBM support and performance consulting; Business intelligence expertise; and Telecommunications systems consulting.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent offers a wide range of cost-effective services to assist your business to deploy, configure, troubleshoot, and administer workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for single machines or laptops or work with you to design and carry out a company-wide migration to new or revised OS platforms and business applications. Progent can also provide engineers and technicians to assist you to plan for and complete a site move or merger designed to produce minimal interruption to your productivity.
Progent's Microsoft-Premier SQL Server engineers can provide a range of services to help small and midsize businesses to plan, configure, manage, and repair SQL 2008 systems in order to gain the maximum strategic benefit from this advanced relational database technology. In addition, Progent can provide help with network infrastructure, company-wide security, and application development to optimize the strategic benefit of your computer investment.
Progent offers a variety of IT service bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving abilities of Operations Manager 2007, a state-of-the-art server and IT management product that monitors the availability, performance, and safety of your network and identifies incipient troubles before they can disrupt your network. With Progent's economically priced network support programs, small companies can select a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming raw information into valuable insights into your company and customers.
In addition to providing access to Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training tailored to address your particular requirements. Progent's consultants also can help you integrate and support a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 including cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises configuration and debugging support to assist you to plan, implement, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless APs to work with your unique office layout, building structure, and anticipated workloads.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero RPO disaster recovery between datacenters located up to 300km apart from each other. Progent's roster of seasoned network experts can assist your business to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to show adherence with information assurance standards and regulatory requirements.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's ProSight Virtual hosting services offer small businesses a range of advantages including reduced capital expenditures, reductions in operational expense, better management focus, enterprise-class protection, greater availability, and business continuity.
Progent can provide the affordable support of online Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth use, carrier and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different carrier and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Progent is seeking to find staff-level, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security credentials; and advanced system architecture experts with experience in mobile solutions, wireless connectivity, high uptime, disaster recovery, data preservation, and VMware. Progent also seeks professionals who can join our staff of helpdesk service technicians and remote support experts. Also, We are looking for experienced administrators who can perform effectively in our high-growth, virtual office environment.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can help organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to move from an earlier edition of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your existing SCVMM environment to make sure you realize the highest possible business value.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent arm of your network services team.
If your company computer system mixes Linux-based products technology with Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior throughput, and tight security. Progent's Linux and MS Windows coexistence assistance offerings feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network support and repair, on-site technical support, and Helpdesk services.
Progent's pricing model is to charge for phone service and on-premises visits per minute. Consequently, you are billed only for received services. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in areas where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and requires no monthly commitment for services provided during regular working hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you won't be forced to permit less critical problems to stay unaddressed.
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management tools alongside a selection of powerful third-party products to create a comprehensive network management strategy in order to keep your network running smoothly, conserve expensive resources, guard your data, revive rapidly from device failure or malicious attacks, and enable you to expand or reassign network resources sensibly and affordably as your business grows.
Progent provides national remote help and troubleshooting services for companies who operate macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft products. Progent's consultants can provide Mac clients a variety of services including desktop assistance, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Online technical support offers maximum return for your IT dollar by extending client efficiency and limiting the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to assist you with the toughest network problems.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective security systems that protect a small office against advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing IT resources spread over multiple physical sites and various clouds.
Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent provided a wireless integration solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better performance and reliability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered immunity to local interference.
Network monitoring ordinarily consists of tracking a system's resource utilization in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network support engineers can help you take advantage of both these programs to optimize and repair your network. Progent's UNIX support services offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.
Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management utilities. In addition to alerting you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage handheld computers and intelligent portable phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes policies, procedures and IT products to keep your IT computer system safe.
Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective online support services based on industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include system design, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and specialized online training.
Progent's Windows 11 consulting experts can provide a range of services for Windows 11 such as cloud integration, mobile management and synchronization, at-home workforce access, data and identity security, automated deployment, and Help Desk support.
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that information security professionals are expected to learn. CISM gives executive management the assurance that consultants who have earned their CISM certification have the experience and capability to provide efficient security management and support services.
Exchange 2003 to Exchange 2010 Upgrade Consultancy
Progent offers customized remote training for a range of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of traditional physical classroom seminars, such as instant interaction between students and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the schedules of multiple trainees. Available to single students or groups of any size, Progent's virtual training allows the instructor to run the class from a remote facility and the students can be spread throughout a campus or across the country. Live online training deploys proven learning aids such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be short and personalized to specific subjects or extended in duration and wider in coverage.
MS Office Communications Server provides IM and Real Presence in an extensible, world-class package offering enhanced security, transparent integration with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, increased worker productivity, and better IP security. MS Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and on-premises configuration support and mediation services for your Office Communications Server environment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and execute an efficient migration that will add business value to your information network
Progent offers remote and onsite deployment, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).