Additional Topics of Interest

Expert Training Technical Support Services
Knowledge Transfer Support Outsourcing

Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Small companies who utilize familiar independent consultants or who employ internal support personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more robust, secure, and efficient.

Windows Server Essentials Upgrade Consultant Services
Windows Server Essentials Hyper-V Engineers

Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent offers comprehensive project management to help you design and execute a smooth move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.

Internet Data Center Onsite Technical Support
Co-Location Remote Consulting

Colocation data centers allow companies to share enterprise-class facilities for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program including selecting and moving to a colocation facility, designing system architecture, specifying hardware, on-site and remote maintenance, setting up offsite network management, and education your support personnel.

Microsoft Certified Partner Remote Technical Support SCCM 2012 Reporting
Network Consultant SCCM 2012 Reporting

Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

Anti-Virus Support Services
Top Ranked Antivirus Installation support

E-Mail Guard is Progent's affordable anti-spam and anti-virus solution that offers small businesses world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus protection services that defuse email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.

Private Clouds for Small Businesses Engineer
Virtual Machine Hosting Consultant Services

Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

Microsoft Consulting Best Practices Consultants
Microsoft Solutions Framework Project Methodology Computer Consultants

Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional background, in the trenches of network support, executing a wide range of technical tasks for an extensive array of clients. Each Progent support professional shares a refined set of personal best practices that are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This guarantees that you get not only world-class technical help, but also a support engineer with proven approaches for using technical knowledge to solve actual network problems quickly.

Help and Support Altaro O365 Mailbox Backup
Remote Support Services Altaro O365 Mailbox Backup

Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your O365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

Microsoft Windows 2003 Remote Troubleshooting
24x7 Windows Server 2003 Technology Professional

The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, administering and troubleshooting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.

MCDST Support Team
CCDP Outsourcing

Progent offers customers the services of consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT service professionals have formal training as well as extensive practical experience so that Progent's customers can use Progent's service with trust. In many cases, vendor certifications like the CCIE confers priority for substantially superior vendor support than is offered to uncertified service providers, allowing Progent to deliver clients a higher class of IT service. In addition, major credentials such as CISA or ISSAP for IT security can help corporate clients to show compliance with regulatory demands by using the assistance of accredited industry professionals.

Windows 10 Installation Support and Help
Windows 10 Microsoft Deployment Toolkit Consulting

Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.