Additional Topics of Interest
Consulting Services for UNIX
If your office network combines Solaris technology with Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your operating systems to run side by side for easy administration, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Windows coexistence assistance services include IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Specialists for Microsoft Dynamics GP 2015 Custom Programming
Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, supports the most popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Monitoring and Reporting Remote Support Services
Remote continuous monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a level of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical service packages created to help you to identify and resolve a an array of IT network issues before they can impact productivity.
Microsoft Experts Great Plains On-site Technical Support
Progentís Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to expand users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains Software support experts can show you how to install, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP/Great Plains.
Cisco SIP Infrastructure Solutions Professionals
Progent's Cisco-certified SIP integration experts can assist you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or on-premises support to help businesses to migrate efficiently to an advanced communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Hosting for Exchange Professionals
Progent's Exchange Server Hosting and Management Services provide an enterprise-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized servers for high uptime, smooth expandability, and fast recovery. Progent's services include integration with your business network, connectivity with mobile communication devices, continual tracking of efficiency and network security, spam filtering, patch and revision control, Help Desk Call Center support, daily backup, and comprehensive email administration support.
Help Desk Software Selection and Deployment Specialist
Progent's Network Helpdesk Outsourcing Services for desktop support are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who must work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
Meraki MS 300 Series Switch IT Services
Cisco's Meraki line of access and distribution switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to help you to design and deploy a productive network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security, develop and validate a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.
Mac Phone-based Technology Professional