Additional Topics of Interest

Configuration Offsite Workforce Helpdesk Services
Online Troubleshooting Work at Home Helpdesk Services

Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk services for offsite workers.

Great Plains Migration Setup and Support
Dynamics GP Great Plains Software Technical Support

Progent’s Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and business management solution built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is easy to deploy and integrate, and with its modular design you can license only the capability you currently require, with the option to add clients and increase functionality in the future. Progent’s Dynamics GP/Great Plains Software support engineers can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.

Microsoft SQL 2008 Server Network Consulting
MS SQL Server 2008 Online Troubleshooting

SQL Server 2008 delivers powerful, standardized tools to computer professionals and network users, reducing the difficulty of designing, integrating, managing, and using company data and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

Engineer Teleworker Network Infrastructure
Online Technical Support Work at Home Network Infrastructure

Progent can help small and mid-size companies to design, implement and debug the infrastructure for remote workers.

Configuration ProSight Patch Management
Automated Server Management Online Support

ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt productivity.

Microsoft Windows 10 Evaluation Consulting Services
Windows 10 Compatibility Testing Networking Consultancy

Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and ongoing consulting support.

Solaris System Consultants
Engineers Sun Solaris

Progent's UNIX family support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to help you build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

Exchange 2003 Server Upgrade Specialist
Exchange 2003 Server Upgrade Consultant

Progent's Microsoft Premier engineers offer expert consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-site Exchange rollouts or upgrades and can provide local personnel to help large companies with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.

Microsoft, Cisco and Security Certified Experts Remote Consulting Supplemental Help Desk
IT Services Supplemental Help Desk

Progent's Network Help Desk Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation options but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.

Consulting Services ISA 2006
Top Quality Troubleshooting Internet Security and Acceleration Server 2006

Microsoft ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching platform for protecting the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server experts can show you how to plan, cost-justify, pilot, implement, configure and manage the Standard or Enterprise version of ISA Server 2006 on your information system.

Security Inventory Professionals
External Security Inventory Consultant Services

Progent offers two ultra-affordable service packages designed to allow small businesses to receive an objective network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your network from beyond your company firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from an authorized computer inside your company firewall to uncover your exposure to internal attacks. The two security inventory packages are configured and run from a protected external site.

Consulting Services Microsoft Windows 10
Microsoft Windows 10 Consultants

Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.

24x7x365 Specialists Private Cloud Solutions
Private Cloud Virtual Datacenter Hosting Professionals

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization platforms that allow small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

24 Hour Engineers BlackBerry Email
BlackBerry Redirector Consultant

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote service delivery model, offers small companies an efficient option for incorporating BlackBerry technology productively into their information network.