Additional Topics of Interest

MOM 2005 Example Application
Example Application MOM 2000

Before Progentís MOM-based solution, network issues were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address network problems before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before customers are aware that the problems exist. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, security and productivity.

Urgent Application Virtualization Professionals
MetaFrame On-site Technical Support

Progent's Citrix experts can help your business to plan, install, administer, and support a virtualized application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support an off-site datacenter that features high uptime, enhanced security, and fast disaster recovery.

Consulting Services Phone Support
On-site Support Specialist

For medium-size companies looking for network consulting services, Progent can deliver a variety of alternatives including on-site help, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, site relocation support, application programming, and expert consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing technical problems rapidly and economically.

iPad and Airport Computer Consultant
Computer Engineer OS X Wi-Fi

Progent's Mac support engineers can help you with a wide range of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, integrating, and supporting a network infrastructure that is reliable, safe, productive and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

Aironet 802.11ac Access Point Remote Support Services
Aironet Wave 2 Wi-Fi Access Point Remote Technical Support

Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and troubleshooting support to assist your organization to design, configure, update, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and expected network traffic.

Sun Solaris Information Technology Consulting
Sun Solaris Computer Engineer

If your business computer system mixes Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced performance, and tight security. Progent's Sun Solaris and Windows integration support offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center services.

Aironet 802.11ax Wireless Professional
Cisco Mobility Express Remote Troubleshooting

Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite integration and troubleshooting services to assist your organization to plan, configure, upgrade, tune, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated network traffic.

Microsoft Consulting Best Practices Technology Consultants
Best Practices Computer Network Providers

Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of network support, performing a wide variety of technical projects for a large mix of clients. Every Progent consultant shares a refined collection of personal best practices that are incorporated into shared leading practices standards that Progent teaches its consulting personnel. This means that you get not only world-class IT skills, but also a consultant with proven methods for applying computer knowledge to repair real-world IT problems efficiently.

Professionals Microsoft Exchange Server 2016 Upgrade Planning
Microsoft Exchange Server 2016 Migration On-site Technical Support

Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).