Before Progentís MOM-based solution, network issues were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address network problems before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before customers are aware that the problems exist. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, security and productivity.
Progent's Citrix experts can help your business to plan, install, administer, and support a virtualized application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support an off-site datacenter that features high uptime, enhanced security, and fast disaster recovery.
For medium-size companies looking for network consulting services, Progent can deliver a variety of alternatives including on-site help, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, site relocation support, application programming, and expert consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing technical problems rapidly and economically.
Progent's Mac support engineers can help you with a wide range of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, integrating, and supporting a network infrastructure that is reliable, safe, productive and aligned with your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and troubleshooting support to assist your organization to design, configure, update, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and expected network traffic.
If your business computer system mixes Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced performance, and tight security. Progent's Sun Solaris and Windows integration support offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center services.
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite integration and troubleshooting services to assist your organization to plan, configure, upgrade, tune, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated network traffic.
Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of network support, performing a wide variety of technical projects for a large mix of clients. Every Progent consultant shares a refined collection of personal best practices that are incorporated into shared leading practices standards that Progent teaches its consulting personnel. This means that you get not only world-class IT skills, but also a consultant with proven methods for applying computer knowledge to repair real-world IT problems efficiently.
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and ongoing consulting support.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent's Meraki wireless access point experts provide online and onsite support services to help businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.
For large businesses, Progent can leverage internal network support groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows 2000. Progent can provide on-site consultants and technicians to assist with a campus move or office move, or a network architect to help with building or using an Internet Data Center or Hosting Facility.
Progentís Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy development of advanced business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to help your organization to design, configure, manage, optimize, and debug wireless deployments that incorporate Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid environments that combine local and cloud-based services and that deliver easy access, advanced security, unified management, and consistent performance for all your mobile and desktop endpoints.
Progent's seasoned application designers and software developers can assist your business to create customizations to Microsoft GP that address the special needs of your organization while retaining the advantages of Windows integration. Progent can also provide expertise with a variety of software development technologies that can be utilized to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET functions included with Small Business Server calls for an IT consultant with real-world background and extensive experience in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS line of servers and programs.
Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the benefits of Exchange Server 2010 for your company and can help you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying administration, and integrating your vital communications platforms.
SQL Server 2016 offers major enhancements in speed, scale, data security, uptime, BOYD support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and SCOM.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your particular business requirements. Progentís Microsoft-certified consultants offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting support for secure, corporate-wide resource sharing as well as integration with CRM applications.
Progentís Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or clients to access, organize, distribute and manipulate relevant data, files, and software and to communicate with other people. It enables quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve developed in a manner that makes data convenient to find, retrieve and re-use.
Progentís Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the top shared PSA platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent can show you how to plan and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity interruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
For advanced project management assistance, Progent can provide access to veteran information technology professionals with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow leading practices to ensure that major projects are successfully completed on schedule and on budget.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to network users, reducing the complexity of designing, integrating, managing, and using company data and analytical programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, at the forefront of IT support, executing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not only expert IT skills, but also a support engineer with proven methods for using computer knowledge to fix actual IT problems rapidly.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or onsite expertise to help companies to migrate efficiently to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Citrix has developed a comprehensive family of platforms that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and maintain Citrix solutions.
Progent's Microsoft and Cisco certified Consultants offer three service programs to help medium-size and large organizations develop an efficient and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the various high-quality Help Desk software packages available and determine which products may be excessively costly, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that let you track your business more effectively, turning uncooked information into valuable understanding of your business.
Progent offers remote and onsite consulting to help you with any facet of business intelligence reporting from troubleshooting or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help you to maintain your existing reporting environment, help you to migrate reports from an outdated reporting platform to a current solution, and deliver custom online mentoring tailored to your individual needs. Progentís management reporting professionals can provide expertise in all popular BI reporting platforms such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management platform that integrates data and processes across your company, interfaces seamlessly with other applications, and brings together workers, customers and vendors regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Progent's Juniper-certified NetScreen engineer can help you to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
When performing consulting projects for corporate customers, Progent follows a phased approach based on defined milestones in order to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed description of technical services delivered and to assist in downstream system maintenance.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Open Now Exchange 2013 DAG Technology Professional
Progent provides national online help and troubleshooting services for businesses who operate Apple macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a range of IT services including desktop support, migration to the current edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and iPad support, or moving to iCloud services. Online technical support provides maximum leverage for your IT budget by protecting client efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote support utilities and skilled technicians and consultants allow Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist with the most difficult network problems.