If you are producing Linux-based applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value expertise without the constant distraction of managing your business network. By using automated network monitoring and by providing online and in-person support when your company needs it, Progent offers an affordable solution for maintaining an information system that features excellent dependability, protection, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent wants to hire staff-level, results-oriented Microsoft certified engineers with MCSE certification; Cisco certified system engineers who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or equivalent security certification; and high-end system architecture consultants with experience in mobile access, wireless networking, high availability, business continuity, data protection, and VMware. Progent also is looking for employees who can join Progent's team of helpdesk service specialists and remote support experts. Also, We are seeking experienced managers who can perform productively in our fast-paced, virtual office culture.
Remote continuous monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of network stability that was previously limited to enterprises. Progent offers several RMM solutions delivered as low-cost services created to assist you to detect and resolve a an array of network issues before they can impact productivity.
Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and select the right products from multiple suppliers to achieve your security goals while staying within your spending restraints.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent’s Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of advantages such as reduced capital costs, reductions in operational costs, better executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Office 365 is Microsoft's growing family of client productivity applications and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud-based services are offered in a variety of product bundles intended for markets ranging from individuals and home offices to global enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Progent’s Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to connect to, organize, distribute and interact with relevant data, files, and applications and to interact with one another. It enables quicker and better decisions, more effective sharing across groups and more economical business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available within and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use.
Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows CSV and for vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Progent's Linux support services offer small businesses and software developers assistance with managing and supporting Linux systems that run with Microsoft-powered networks. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts offer remote and onsite support to help you create and administer a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet security appliances to safeguard all your digital assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Progent's Apple Mac support engineers can help you with a broad range of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the complexity of planning, integrating, and maintaining a system infrastructure that is robust, secure, productive and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, allows secure end-user self service, and offers a single control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent offers expert online support services to help companies connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine local IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from legacy releases of Virtual Machine Manager, develop processes for creating and deploying VMs and hosts, design fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, such as scanners, network appliances like switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your move quickly and economically. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Progent’s Shared Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Exchange 2013 Collaboration Information Technology Consulting
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Jabber consultants offer online or onsite expertise to help organizations of any size to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the products, technologies and services that go into creating a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
For companies with a mix of Apple Mac and Windows desktops, there exist two popular alternatives for running Windows-only software on a Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Windows-based computer to run Microsoft Windows software and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you can use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your organization to manage these products for using Windows software on your Macs and can also assist your company to evaluate and configure third-party products for Windows PC emulation.
Application Publishing with ISA Server 2006 provides greater control over intranet applications while enabling enhanced productivity by making these applications available to legitimate remote users. Internet Security and Acceleration Server helps guard business applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you design, install, set up, and maintain ISA Server on your system so your company achieves a highly functional and affordable combination of security, convenience, and performance.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with real-world expertise and broad knowledge in planning and building cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments based on the SBS line of servers and applications.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, design workflows for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Replica and Host Guardian Service. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft Premier engineers offer world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange installations or updates and can supply local technicians to assist enterprises with installations of Microsoft Exchange in the or any region served by Progent's engineers.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN telephony. Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support services to help your company to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Progent provide businesses of any size world-class network online or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Microsoft Certified Expert Exchange 2013 EAC Technical Consultant
Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange systems. This permits you to have specific mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business software and eCommerce programs that integrate seamlessly with Dynamics GP.
Progent’s National Support Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals offer telephone help and online direct computer connection to troubleshoot and resolve network problems quickly and economically. The breadth of IT expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as required.
Progent's Cisco CCIE-certified SIP integration consultants can assist organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite support to help businesses to move efficiently to a modern communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Progent provides three basic types of Contact Center services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a key contributor to business performance. Progent's goal is to fix and not merely record problems.
Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that utilize physical IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Microsoft Premier professionals offer world-class consulting for major deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local personnel to assist large companies with deployments of Microsoft Exchange in the or any region served by Progent's engineers.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and more secure AD implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security standards, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.