Additional Topics of Interest

IT Outsourcing White Papers
IT Outsourcing Best Practices Whitepapers

Progentís IT outsourcing packages provide affordable network support for mid-size corporations. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting IT service expenses to increase in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network architecture for your critical Windows-powered applications including Windows 2008, Exchange Server, and Microsoft SQL Server.

64-bit Upgrade IT Consultants
64-bit Migration Consultancy

Progentís Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit desktop processing, plan an affordable migration process that minimizes business disruptions, and provide economical, professional online help to assist your organization to install 64-bit desktop software and application software on your current computers.

After Hours WatchGuard Firebox M670 Firewall Compliance Auditor
WatchGuard Firebox T70 Firewall Consultant

Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.

At Home Employees Data Protection Configuration
Teleworker Data Protection Remote Support Services

Progent can assist small and medium-size organization to plan, install, verify and manage backup/restore technology for a remote workforce.

Exchange Server Migration Consultant
Urgent Microsoft Exchange 2010 Migration Consulting

Progent's Microsoft and Cisco-certified consulting experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your productivity, cutting the expense of hardware and support, simplifying administration, and consolidating your vital communications platforms.

24/7/365 UNIX with Windows Online Troubleshooting
Windows and Solaris Consultant Services

If your company is producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise while avoiding the continual hassle of managing your business network. Through the use of automated network monitoring and by delivering online and in-person support when your business needs it, Progent offers an affordable alternative for supporting an information system that provides excellent availability, security, and efficiency. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring services, and Helpdesk services.

Professionals Microsoft Lync Server 2013 IM
Support Outsourcing Microsoft Lync Server 2013 IM

Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your IT team and users. Progent offers expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

Windows Server 2012 R2 Configuration Manager Support Services
Microsoft Certified Expert Remote Support Windows Server 2012 R2 Virtual Fibre Channel

Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support, staff, develop a corporate-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.

Operations Manager Example Application
Case Studies MOM 2000

Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent is now able to anticipate server troubles before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class service continuity, safety and performance.

After Hours Co-managed Support Desk Technical Consultant
Top Quality Co-managed Help Desk Support

Progent's Network Call Center Outsourcing Services for desktop support are designed specifically for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

SCCM Primary Site Integration Services
Online Technical Support SCCM Cloud Integration

Configuration Manager automates software deployment at scale, centralizes compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, allows safe self service, and offers a single point of control for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.