Progent offers nationwide remote help and consulting services for companies that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology budget by preserving user productivity and shortening the time charged for computer repair services. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the most difficult system issues.
Progent offers a selection of network service packages for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, throughput, and security of your information system and isolates incipient troubles before they can bring down your system. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security monitoring and protection tools and policies are correctly set up and effective.
Progent can help you to create, implement and manage a backup/restore solution based on MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss resulting from human mistakes, system error, ill-intentioned insiders, and malware assaults such as ransomware.
Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital expenditures, savings on operational costs, improved management focus, enterprise-class protection, enhanced availability, and business continuity.
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Microsoft Windows SUS allows information technology administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT personnel can completely and easily manage the installation of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft SUS deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your network environment.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT support professionals. With Progent's affordably priced network service packages, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business information systems world-class availability, security, and productivity.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Les Kent has a 35-year history of successful network integration, executive management, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions while working as a system designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-premises device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and more secure AD implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.
Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to help your company to plan and deploy an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Microsoft Expert Exchange 2013 Unified communications Technology Consulting Services
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer professionals as well as to network users, lessening the complexity of creating, deploying, managing, and using company information and analytical programs in environments ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, such as printers and scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices like alarms and robotics.
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate local and cloud products and services.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST systems for survivability.
Progent's Microsoft certified experts provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical software quickly and automatically to specified workers, reduce software expense and adhere to licensing agreements by determining usage profiles, improve Windows security by improving your awareness of weak points and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently utilizing the management functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent can assist you to design, implement and manage a backup plan based on MSP360 Backup technology to protect your assets hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user miscues, software flaws, ill-intentioned insiders, and external assaults like ransomware.
Progent's Check Point consultants can help you select and configure Check Point Software Firewall and VPN utilities and appliances based on Check Point's technology to provide an affordable and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a central stop for continuing technical support, maintenance, education, and consulting expertise.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that enable small companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's certified Windows 2000 Server experts can provide computer help and information technology consulting services for the complete line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include network design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a wide range of affordable remote consulting services to help you to maintain your current Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various versions of Office Word, interfacing Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training sessions customized for your special requirements.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent extension of your IT services team.
Progent's Microsoft certified consultants can provide offsite and on-premises support services to help your company to manage, maintain, and repair computers powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Progent can assist you to create, implement and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss resulting from user mistakes, system glitches, ill-intentioned users, and external attacks such as ransomware. For details, see ProSight DPS 360 Backup services.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as planning, configuration, management, troubleshooting, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's Cisco certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent can provide the temporary assistance of a seasoned CIO who can offer a broad perspective to assist you pick and support IT technology to meet your current situation and that can be a firm foundation for your future growth. Progent's part-time CIO services provide economic advantages to companies who want to maximize the benefits from their network expenditures but who are unable or hesitant to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to provide objective advice along with advanced technical help for developing IT systems that match the particular requirements of your organization.
Progent's Linux consulting services offer small companies and developers help with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and manage a secure and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Our Experts Group provides support in key fields that include Macintosh networking and applications; Support for Linux-based, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program help; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web, electronic business, EDI, and customer information portal design and integration; DBM support and performance help; Business intelligence expertise; and Telecom architecture support.
Network monitoring ordinarily entails tracking a system's resource usage to help uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux consulting professionals offer small companies and developers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Stealth penetration testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion checks without the awareness of your company's in-house network support resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.
Progent's short-term IT staffing services enable you to meet the need for IT support personnel without dealing with the costs and delays that come with identifying and hiring experienced technical workers and without increasing your full-time workforce.
Progent has 20 years of experience assisting small and medium-size businesses to design, implement, optimize, administer, and debug computer networks that support a remote workforce.
Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt your business.