Additional Topics of Interest

Remote Technical Support Microsoft 365 Power BI Integration
Professional Office 365 Excel Integration

Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.

Network Integration Minnesota
Largest West Virginia Server Consulting

Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and online secure network access to isolate and resolve technical problems quickly and economically. The scope of technical experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified specialists as needed. For urgent issues, the TRC endeavors to answer your request for service within one hour.

24-7 Windows Server 2012R2 Security Network Consultant
24/7/365 Windows Server 2012R2 Network Consultants

Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.

BlackBerry BES Server Information Technology Consulting
RIM Blackberry Support Outsourcing

Progent can provide the services of RIM BlackBerry-certified professionals who can assist small companies to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online service delivery model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry technology productively into their information system.

Exchange 2016 Upgrade Onsite Technical Support
Microsoft Exchange 2016 Migration Technical Support

Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

Setup and Support Shared Computer Support Help Desk
Largest Co-managed Service Desk Specialists

Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

ASA and PIX Firewall IT Services
Firepower Integration Support

Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

Meraki Switches Integration
Meraki Switch and Access Point Network Consultant

Cisco's Meraki family of access and aggregation switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help your company to design and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain security, develop and validate a disaster preparedness strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.

Consultants Snatch ransomware recovery
Dharma ransomware recovery Consultant

Progent's seasoned ransomware recovery consultants can help you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

Spora ransomware hot line Professionals
ransomware system rebuild Consulting Services

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

Windows 2000 Support and Setup
Windows Server 2000 Migration Consultant

Progent's Microsoft-certified Windows Server 2000 experts offer network help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 integration, update, and support services include network planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.

Information Technology Consulting Microsoft Dynamics NAV
Dynamics NAV MRP Programmer

Progent can provide remote and on-premises configuration, migration, programming, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).

Top Ranked Flexential Data Center Consultants
Flexential Data Center Consult

Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of network experts based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC planning consultants. Progent can also help you to design and carry out a migration to the Flexential data center by providing services like designing system architecture, recommending hardware components, system setup and testing, troubleshooting, streamling remote management, and educating your network support team.