Additional Topics of Interest
MS CRM Consulting Services
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client interactions. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and offer steady, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support data.
Remote Troubleshooting for MOM 2000
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Zero Downtime Network Consulting Services
Progentís fault tolerant network experts provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, high-availability Internet interface design, non-stop data center support, and other fault-tolerant operations support to show your small business create a 24x7 environment for line-of-business applications. Progent has the background to design affordable, non-stop systems by deploying the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.
High-Availability Branch office Connections Online Troubleshooting
Progentís non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progentís CCIE engineers can plan and deploy fault tolerant Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical non-stop interoffice connectivity.
WLAN controller Support
Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller products. Progent offers expertise for physical and software-based Wi-Fi controllers and can help you to determine which type is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Dynamics GP Consulting
important characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you license just the components you need, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to integrate information from almost any database or desktop software into Microsoft GP, plus an open architecture that makes it possible to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer expert GP consultants to help you convert the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.
Progent offers the services of BlackBerry-certified professionals who can help small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's proven online support model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software productively into their information network.
ProSight Remote Network Infrastructure Management On-site Technical Support
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, optimize and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance issues.
802.11ac Access Point Outsourcing
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
ProSight VM Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting services are built on proven virtualization platforms that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Small Office Professionals
Progent is a leader in economically providing enterprise-class network help to small businesses. Progent's achievement in addressing the IT support requirements of the chronically underserviced small business sector is the combined result of key technical and operational breakthroughs that have eliminated much of the traditional costs out of administering IT support, injected unmatched technical skill into the IT service system, and dramatically streamlined the repair process.