Additional Topics of Interest

Microsoft Windows Engineer
Windows 8.1 Migration Small Business IT Consulting

Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and slates to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and iconic tile GUI, provide a broad selection of advantages for companies who understand how to put them to work. Progent's Windows consultants can help bring your organization up the learning curve with Windows 8.1 and show you how to gain significant competitive value from the product's various new and enhanced technologies.

Shared Help Desk Ticketing Support Outsourcing
Award Winning Extended Call Center Support Services

Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution based on the leading shared professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Mac and Cisco PIX Firewalls Technical Support Services
Mac Spam Filtering Consultants

Progent's certified security staff can help you protect your Mac network through professional services including running security tests, clean up after virus and worm penetrations, setting up firewalls, implementing safe remote and mobile connectivity, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the particular objectives of your corporate network.




Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions while working as a system architect, software developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and global enterprises.

Microsoft Experts Dynamics GP Customization Consultancy
Dynamics GP Management Reporter Professional

Dynamics GP/Great Plains software offers analytics and reporting features that let you track all business processes, sales and spending, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you understand your business more completely, converting raw data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom business application development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.

24x7x365 Company-wide Standards for Best Practices Online Support
Top Rated Microsoft Consulting Best Practices IT Support

Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, at the front lines of IT service, executing a wide range of IT tasks for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This means that you get not just expert IT help, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world network problems efficiently.

Emergency Great Plains Migration Consultant Services
Microsoft Dynamics GP ERP Support and Setup

Key characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you buy just the functionality you require, a standardized foundation built on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that permit you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the capability to process data from almost any db software or desktop software into Microsoft GP/Great Plains, and an open design that makes it easy to develop custom applications. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.

scom 2016 network monitoring IT Consulting
scom 2016 data warehouse Integration Support

System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key applications by providing unified, cross-platform tracking of IT infrastructure installed across local systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to help organizations of any size to plan, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions or from other monitoring products, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

iPhone ActiveSync Integration
IT Consultants iPhone and Active Directory integration

Progent can provide affordable online consulting to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT network.

Immediate Server One-On-One Training
Award Winning Router Training

Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their scope, Progent can focus on providing high-value services where Progent faces few competitors. Medium-size businesses who utilize trusted independent service providers or who maintain internal IT staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more robust, protected, and productive.