Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business migration.
Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint provides a central spot for your workers or clients to access, organize, share and manipulate useful data, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve developed in a way that makes data convenient to find, download and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering constantly improved spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis tools as well as outgoing email filtering to let you repair your email system and define and regulate company security policy.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and extensive experience with network security design. ISSAP security experts have in-depth knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Progent offers two low-cost service bundles designed to enable small businesses to get a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your IT infrastructure from outside your firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure machine within your firewall to evaluate the risk to inside threats. The two security inventory services are configured and run from a protected remote site.
Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Progent's CISSP-certified network security experts can help organizations of any size with any aspect of information system security. Progent can implement efficient security solutions that protect a small business from modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing IT resources distributed across a mix of physical sites and various clouds.
Progent's Cisco-certified Wi-Fi experts can assist your organization to evaluate the advantages of adopting Cisco wireless controllers to manage Wi-Fi deployments of any size. Progent can assist you to maintain and debug your existing wireless environment or help you plan and carry out an efficient migration from legacy Wi-Fi controllers to modern solutions.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's Experts Team offers consulting in key areas including Macintosh networking and programs; Expertise for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application help; CIO, business analyst, and project management outsourcing; Custom program development and deployment; Web site, electronic business, Electronic Data Interchange, and client information portal development and deployment; DBM management and performance consulting; Business information consulting; and Telecommunications systems consulting.
Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can provide a broad range of affordable online support services following industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Services available from Progent include system design, software configuration and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing alternative that improves network availability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a safe and reliable data center on a fast, non-stop virtual machine set up and maintained by Progent's computer service experts.
Progent's Linux support services offer small businesses and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise offers you a convenient single source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent can provide a wide array of low-cost online and onsite consulting services to help your business to deploy, administer, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's Citrix experts can assist you to design, install, manage, and troubleshoot a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, advanced security, and fast recovery.
Progent is seeking a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; network consultants who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system design with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data protection, and virtual servers. Progent is also looking for workstation support technicians, off-site service professionals, and CISSP or CISM certified security consultants. We are also hiring veteran managers and administrators able to perform efficiently in our high-growth, virtual office model. Progent contracts independent professionals who have proven knowledge and field experience in crucial IT topics beyond Progent's main service concentration. Progent's Experts Team employs contractors who can provide advice and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies like telecom, web development, EDI, web commerce, or database management. Independent contractors premier by us cooperate with our in-house professionals to provide comprehensive IT services for small company networks.
Progent's Cisco-authorized IT consultants can help you create an economical, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity through a wide range of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for 24x7 Internet access to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
The QTS Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if your business is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services including data center relocation, equipment deployment and updates, network improvements, comprehensive project management, virtual server configuration, remote network monitoring, streamlined system administration, application development, disaster recovery/business continuity planning, security assessment, and the use of Progent's Test Lab.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from a legacy edition of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 environment so you realize maximum return on investment.
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your organization's business goals.
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain all the advantages of adding intelligence to their IT infrastructures. Cisco's switching product line makes it possible to enable features to make your IT network sufficiently robust to handle real-time needs, expandable to facilitate growth, safe enough to guard confidential information, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's CCIE certified engineers can help you pick out and deploy Cisco switches that make sense for your business. Also, Progent's CISA certified security consultants can help you create a comprehensive security plan and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers fast return on investment and promotes better business outcomes. Progent can help your company to interface Office or Office 365 apps with one another and with additional key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems with different releases of Office desktop and can provide customized online training to individual users or groups.
Les Kent has a 35-year track record of successful network integration, executive administration, marketing, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.
To provide economical network services for small businesses, Progent offers comprehensive IT outsourcing packages that give small businesses fast access to network expertise without requiring you to hire, educate, and maintain an expensive in-house IT staff. Progentís IT outsourcing services offer you an affordable alternative for creating a protected and reliable environment for your important Microsoft Windows office productivity suites including Office XP and Microsoft Office 2003.
For medium-size businesses who need IT support, Progent can deliver an array of alternatives such as on-site help, on-line assistance, off-site Call Center, 24x7 support with remote network monitoring, temporary staffing, business relocation support, software development, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers expert on-premises support for fixing technical problems rapidly and economically.
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the technologies that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
For enterprise project management support, Progent offers the services of veteran IT professionals with decades of experience in technology management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise customers follow leading practices to make sure development or deployment projects are completed on schedule and on budget.
Progent's remote connectivity and smartphone synchronization experts can help your business to plan and deploy connectivity solutions for remote desktops, notebooks, and wireless handhelds so they work tightly with your IT network, allowing you to improve the productivity of your off-site workers.
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective remote or on-premises expertise to help companies to migrate smoothly to a modern unified communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete support for your information system.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require important updates, or resolving performance bottlenecks.
Progent's business climate will allow you to become a more capable consulting professional by improving your technical skills and boosting the satisfaction of your clients. Progent delivers this promise by recruiting the top consulting talent for you to work with, offering an advanced system architecture, running specialized software utilities to deliver the maximum level of support, and by optimizing proven business models for attracting and maintaining customers.
Progent's MS Exchange Hosting Support Services offer a world-class data center with redundant electrical and environmental control systems, round-the-clock site security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized servers for service continuity, easy scalability, and rapid recovery. Progent's services include complete incorporation with your business network, access to handheld communication products, automated tracking of efficiency and security, spam filtering, patch and revision management, Help Desk support, per-day backup, and comprehensive email administration services.
Cisco's security and offsite access technology for small to medium sized businesses offer a complete range of easy-to-administer security products to help you safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your corporate goals.
SQL Server 2014 includes major enhancements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services including planning, configuration, administration, remediation, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite support for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to plan and maintain wireless solutions that include indoor and outside/ruggedized Aironet APs.
If your company has a Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a broad range of security areas such as security management procedures, security design and models, connection control products and methodology, applications development security, business processes security, physical security, telecommunications, network and web security, and business continuity preparedness. CISM and CISSP stipulate the core skills and worldwide standards of knowledge that network security professionals are expected to master. These certification give executive management the confidence that those who have achieved their CISM or CISSP certification have the background and theory to deliver effective security support and consulting services.
Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full range of manageable protection products to help safeguard your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business objectives.
Progent's seasoned team of network consultants and subject matter specialists have years of background delivering online and onsite support for businesses of any size who need to incorporate Android phones into their information systems so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to solve technical problems that involve multiple vendors and that entail a combination of older and up-to-date information technology. Progent offers budget-friendly online technical support to help you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones and tablets securely and productively.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent has put together two low-cost service bundles intended to enable small companies to receive an objective network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewalled perimeter to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure computer inside your firewall to uncover vulnerabilities to internal attacks. The two security inventory services are configured and executed from a secured remote site.
Microsoft Expert Exchange 2016 Upgrade Planning Remote Support
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot programs and migration plans, integrate Windows Server 2008 with your network environment and workload, train your IT staff how to run enhanced management tools, and provide continuing consulting and tech support via budget-friendly alternatives including Contact Center service and remote technical assistance.
Progent's Microsoft engineers offer advanced support in deploying, using and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable online support services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Consulting support available from Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Even if your business has a small computer services group and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical network applications and servers operating.
Progent's webinar training classes provide small companies the affordability, ease, and flexibility of virtual seminars and the effective training techniques of experienced instructors who utilize sophisticated technology to emulate real-time, participatory learning environments. Progent can provide webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and management information solutions such as Microsoft Dynamics GP; plus other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by each consultant to every customer. The practice of detailing and archiving support activity results in more efficient support and avoids a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to let go of vital service information.