Progent's Cisco-certified CCIE experts can assist you to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to modern models.
Progentís certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
Progent's Cisco CCIE-certified SIP integration experts can help your business to design, deploy, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and offer affordable online or on-premises support to assist you to move efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Cisco's security and offsite access solutions for small to mid-size businesses offer a complete range of manageable protection products to help you protect your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate goals.
Progent can deliver a wide array of affordable online and on-premises support services to help your business to install, manage, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize all the benefits of adding intelligent services to their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your network infrastructure highly available to accommodate real-time needs, scalable to facilitate growth, secure enough to protect restricted data, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's CCIE certified consultants can show you how to select and integrate Cisco switches that make sense for your business. Also, Progent's CISSP certified security consultants can help you create a comprehensive security policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Lync Server 2010 that consolidates the control of IM and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and provide training and continuing support for Microsoft Lync and other Microsoft products.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local support organizations who offer scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support documentation sent by every consultant to each client. The practice of documenting and organizing support records results in more effective support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to 50% of the time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it.
Progent's Sun Solaris family support experts provide small and mid-size companies and software developers support for administering and supporting Solaris systems that operate with Microsoft-based technology. Progent offers your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you an easy one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved environment for web publishing. Progent can assist your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, monitoring, and security services.
Progent's consultants can provide remote and onsite expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security consultants can help you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry requirements.
Cisco has designed a full product line of routers that includes appliances designed to deliver the protection, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent's pricing model is to charge for remote service and in-person help by the minute. Consequently, you are billed just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no startup fee and requires no retainer for services provided during regular business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you will not be tempted to permit less critical problems to stay unaddressed.
By using virtual server technology, companies can operate multiple virtual servers on a single actual server. Virtual server technology enables businesses to gain all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is also the critical technology for private clouds, which provide important advantages including lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, network reliability, and recoverability. Other key server management options include server monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management specialists can assist you in all aspects of server consolidation and administration to enable your company to cut expenses and save time.
Progent offers fast remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network using powerful remote diagnostic tools to provide fast and affordable troubleshooting and repair of critical network infrastructure issues.
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in network security audit and control. Certified by ANSI, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional able to assist companies in the fields of information systems audit process, information technology enforcement, network assets and architecture lifecycle, IT support, protection of data assets, and business continuity preparedness.
Microsoft allows you to create seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to consulting experts in system design and integration, software programming, database administration, and cybersecurity.
Progentís certified Cisco network security consultants provide expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to design and execute an efficient Skype for Business migration.
Progent can provide access to a veteran specialist with years of hands-on experience installing, maintaining, and upgrading video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support group, your Internet Service Provider, and your video conferencing technology supplier to help your company maximize the strategic value of your video conferencing solution.
Network Consulting Exchange Server 2016 Migration Planning
Progentís colocation center IT services are intended for companies with hardware located at Internet Data Centers or data center colo hosting sites and in need of timely in-person assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full range of Internet Data Centers and IDC and colo consulting services such as system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server clustering systems.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.
Progent provides consulting for security testing software such as Microsoft Baseline Security Analyzer for running a variety of programmed system testing scans to uncover potential security gaps. Progent has broad experience with network analysis tools and can show you how to understand testing reports and respond effectively. Progent can show you how to build protection into your business operations, install auditing software, define and implement a secure system architecture, and suggest procedures to maximize the safety of your IT system. Progent's security professionals are ready to show you how to configure a firewall, design secure remote connectivity to email and business applications, and integrate VPN. Progent's certified security experts can test the protection of web applications and can conduct comprehensive information security tests of enterprise-wide security to validate your company's compliance with key industry security standards such as FISMA, NIST, and ISO.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent offers several essential types of Contact Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers convenient access to a reliable technical group with years of experience providing phone support and online repair for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to business productivity. Progent's goal is to resolve and not merely report problems.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost productivity by ensuring that critical applications stay up to date, tracking licensing, and reporting resource usage profiles to help you make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
The service background of Progent's certified Windows Server consulting team, with an average of over 11 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, managing and supporting powerful information technology applications based on Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Progentís wireless engineers can help small businesses design, choose, evaluate, deploy and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a level of security that matches or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless link technology that match your business requirements.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
Progent provides expertise for security testing software including LANguard from GFI for performing a variety of programmed system auditing scans to identify potential security problems. Progent has extensive knowledge of network auditing tools and can help you to understand audit reports and react appropriately. Progent can help you build protection into your company operations, configure scanning tools, plan and deploy a secure network environment, and suggest procedures to optimize the safety of your IT system. Progent's security professionals are able to assist you to configure a firewall, design secure remote access to email and data, and install virtual private network. Progent's accredited security experts can test the security of web software and can run comprehensive information security evaluations of company-wide security to validate your organization's compliance with recognized international security standards such as FISMA, NIST, and ISO 17799.
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to evaluate the benefits of deploying Windows Server 2012 clustering to create a powerful high-availability/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Microsoft Exchange Server 2016 Migration Setup and Support
Progent offers cost-effective remote and on-premises support to help businesses to migrate any portion of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by software first developed by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in application programming and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can help your business to assess and integrate Microsoft Virtual Server.
Progent can assist your company to design and execute a smooth transition from a Sun Solaris-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you guard your data and reduce productivity discontinuity by developing an efficient migration strategy that preserves your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, migration strategy and validation, Exchange migration support, information and application software porting, and processor and media transition and economization.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for key applications by providing centralized, mixed-platform monitoring of IT resources installed throughout on-premises systems and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to assist organizations of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring products, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.